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11. (CHAPTER 11. Supply Chain Management) . . . . . . , . .e- . . . .(Logistics Management) . . . .(supply chain) (delivery) , , ()

(SCM; supply chain management)

(physical movement)**> (flow of cash)***> (exchange of information)

**>, () , (Logistics) , , (inbound) (outbound) , (material handling), (warehousing), (inventory), (order fulfillment) (distribution), 3 (the third-party logistics), (reverse logistics)

3 3 (TPL, Third Party Logistics) . , , , .

3 . , (first-party logistics, 1PL) , , (second-party logistics, 2PL) . , 3 (third-party logistics, 3PL) .

(value chain) (supply component): ( ) () (demand component):

(demand chain): , , , , , , , ,

() (reevaluation of outsourcing): ***> ,

(risk management): , ,

(inventory management): (visibility), , , . Cross-docking (redirecting a shipment), flow-through distribution

(Lean) : (Lean) (non-value-added) , (push) (pull) , (, ) ,

(sustainability): () : : : :

, , (, ), ,

( ) , , , , ,

: : :

() : : , , / , : , , , (event) : : , : 3 (3-PL) : (Purchasing): , , , (delivery)

:

() : , , , ,

() : , , ,

, (web-based) (vendor managed inventory) ()

(The Purchasing Cycle) . (monitoring orders) (receiving orders)

(centralized purchasing): ***>,

(decentralized purchasing): ***>,

() :3 E-E-business***>200 (), ***>

()(electronic or information technology) , e-mail, (EDI; electronic data interchange)

E-business Web site: (front-end) (order fulfillment): , , , , , , web site (, front-end) (back-end) front-end (Back-end) , ,, . (Choosing Suppliers) (Supplier Audits) (Supplier Certification) (Supplier Relationships Management) (Supplier Partnerships)

(,,) , , (CPFR; Collaborative Planning, Forecasting, and Replenishment): , , :

(market plan) CPFR CPFR

(Strategic Partnership): ( : )

, ,

: . (trade-offs) vs. ,

(inventory velocity): (, ) , (Bullwhip Effect): ()

: data data - (IOIS or IOS; inter-organizational information system)

(strategic buffering) (needs) : (POS; point-of-sale) - (VMI; vendor-managed inventory): (,) (Engineer-to-Order; ETO): (specification) , (Job-Shop)

(Make-to-Order; MTO): (final product) (specification)

(Assemble-to-Order; ATO): Dell

(Make-to-Stock; MTS): ( ) , , (Logistics): , , (: ) /

(Incoming and Outgoing Shipments)(Traffic management): / , , ,

(computer tracking)

RFID (Radio Frequency Identification) , (Automatic Identification) . (tag) . RFID .RFID Tag , , , , RFID : , , ,

: , , , , , , , 3 (3-PL; Third-Party Logistics): 3-PL 3-PL

( ) () ( )

(Reverse Logistics):

(Gatekeeping):

(Avoidance): ,

, ,

(Closed-loop supply chain): (forward, ) (reverse, ) : ( ) .

(trust) (effective communication) (information velocity) (supply chain visibility)(event management):

(monitoring), (notifying), (simulating), (measuring)(performance metrics)

: ()

, , (trade-offs) - - - - -

(Cross Docking) (,,) (Risk Management)(off-shoring) (global sourcing) , , : , , , , , ): : , , , , , ,

- , , ,

(off-shoring): IT (,,,)