1. 2012 usercenteredcommunicationhearing-impairedconnectexperiencemobile technology

2. Contents1p.4 2 p.62.1 2.2 2.3 2.4 3. 3 p.203.1 - Interaction- Navigation- Information Architecture- User Assistance- Sound Feedback3.2 - Consistency- Metaphor3.3 - - - 3.4 - - 3.5 4 - - p.54 4. 1 Introduction , . . . . . . . . , .4 5. 2 < > 5 6. 2 2.1 ' '( 2 ) . (, deaf) (, hard of hearing) . . 2 2 60dB , 80dB , 40dB , 50% , .- 60dB - 80dB , 40dB - 50 6 7. 2 2.1 ( ), , ( ) , , : (2012), 5000 27 0.54% . 30% .7 8. 2 2.2 (2008.12.31) . . 2 90dB ( )3 80dB ( )4 70dB ( ) 50 5 60dB ( 40 )6 80dB , 40dB : (2009.1.1 )8 9. 2 2.2 . . , . , , . . , , , . . () . . , , , : (2010), 9 10. 2 2.3 , , 4 . - . - . / - . - . - , . - . - . - . - .10 11. 2 2.3 ( ) , - , . 11 12. 2 2.3 - - ( ) : A Guide to Deaf Awareness in the Workplace, Doncaster Collage for the Deaf, 200912 13. 2 2.4 . . . 37.5% . ( , 2009 ) 1 2 , . 13 14. 2 2.4 . , , . ." . ."" ."" .""TV ."" ."14 15. 2 2.4 . . , ( ) ( ) 10 (, )15 16. 2 2.4 , . , . . . - - ( ) (ex. , TTS/STT ) . , ( ) 16 17. 2 2.4 O/X , .O /X O O O O O O() X X X X X X X X 100% X17 18. 3 19. 20. 3 . . .1. Interaction User Assistance Navigation Sound Feedback Information Architecture 2. Consistency Metaphor 20 21. 3 3. 4. 5. 21 22. 3 3.1 Interaction1 . . , .() _Seed . , OS UI .() Dragon Dictation .22 23. 3 3.1 () TTS(Text to Speech) / STT(Speech to Text) .() TTFD . , . ex. > > TTS/STT : 23 24. 3 3.1 Interaction2 . .() ARS .() _Korail Talk .24 25. 3 3.1 () .() NFC Smart Tags _JC Square .25 26. 3 3.1 Navigation3 . , . .Evernote .26 27. 3 3.1 () .() Alldeaf.com , .27 28. 3 3.1 Information Architecture4 . . , , , . . `` `` .28 29. 3 3.1 , .29 30. 3 3.1 User Assistance5 . , . .Poweramp .30 31. 3 3.1 () . () .31 32. 3 3.1 Sound Feedback6 . . , . .() Lighton LED .() Sign to Text . .32 33. 3 3.1 () Tango , . .() LG 070 .33 34. 3 3.2 Consistency1 . , , , . _Goodoc , .34 35. 3 3.2 () / () , .35 36. 3 3.2 Metaphor2 . , . .Fring () / () .36 37. 3 3.2 () SVOX (TTS) TTS , .() Locus Map . .37 38. 3 3.3 1 , , . ( , ) .Smart DMB () / () . .38 39. 3 3.3 TED () / () , .39 40. 3 3.3 2 . . , , . S .40 41. 3 3.3 .41 42. 3 3.3 3 . . . .1. Confirm Register Exit 2. , .42 43. 3 3.3 4 . . .() - .() , .43 44. 3 3.4 1 . .() _Smart Wallet . , .() _Draw Memo .44 45. 3 3.4 () SVOX () Deaf-Hearing chat. (STT) (TTS) .45 46. 3 3.4 2 . , , .Vidyo . .46 47. 3 3.4 , .47 48. 3 3.4 3 . .Deaf-Hearing chat .48 49. 3 3.5 1 . .() Kiehl s , .() .49 50. 3 3.5 2 (needs) . . . , _Kakao Talk , . .50 51. 3 3.5 , (App Store) .51 52. 4 53. 54. 4 . .1 . .54 55. 4 2 . . . , , .55 56. 4 3 / TV . . , . . TV . . .56 57. 57 58. 1. . 2. .