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Practices of Human Resource Strategies and Their

Role in Strategic Flexibility in the Palestinian Islamic

Banks.

By

AbdAlAziz Hani Shams Zatari

Supervisor Dr. Kamel Mohammad Al-hawajreh

Abstract

This study aimed to measure and analyze the impact of Practices of

human resource strategies(Recruitment and Selection, Training and

Development and Sustain of Human Resources) on strategic

flexibility(Market flexibility, enlargement flexibility and New Product

flexibility) from the perspective of managers working in the in the Islamic

banks in Palestinian.

To achieve the objectives of this study a questionnaire was designed

and developed, then distributed to all managers in Palestinian Islamic

banks. The questionnaires were handed to 130 managers out of 150

managers working at these banks, i.e. 86.6% of the total managers, the

researcher received back 90 questionnaires i.e. 69.23%. Only 80

(88.88%) questionnaires were suitable for further analysis. Means ,

standard deviations, multiple and stepwise regression analysis were used

to find variable importance and the cause effect relationship between

independent variables and dependent variables. The study concluded the

following:

1 - The importance level of Practices of human resource strategies in the

Islamic Banks in Palestine was high and there was little variation among

participants regarding Practices of human resource management strategies

dimensions. The study also concluded that sustain of human resources the

most important, followed by Training and Development and finally

Recruitment and Selection,.

2 - The importance level of strategic flexibility within the Palestinian

Islamic Banks was high. The importance of each dimension was varied as

follows: innovative processes variable was first, Market flexibility, and

followed by enlargement flexibility, finally New Product flexibility.

3 - There was an impact of Practices of human resource strategies on all

dimensions of strategic flexibility in the Islamic Banks in Palestine.

The study concluded that all the components of Practices of human

resource strategies are highly importance, and the sustain of human

resources has the greatest impact, followed by training and development,

then and finally recruiting and selection. Finally, The study concluded

that all the components of strategic flexibility are medium importance,

and the market flexibility has the greatest impact, followed by

enlargement flexibility then and finally new product flexibility.

The most important recommendations of the study :

1- The Palestinian Islamic banks continue to work on the development of

mechanisms to strengthen its strategic flexibility to reflect the needs and

requirements of the Palestinian market in these banks.0

2- The concentration of the Palestinian Islamic banks to support and

consolidate the market-oriented strategies through the promotion of the

market and the requirements of flexibility to achieve this flexibility0

3- Continue to enhance the resilience of the expansion, whether at the

level of operations or markets or even new products to serve and

strengthen customer relationships .

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