.

1999 CTI(Computer Telephony Integration), ARS(Audio Response Service),

ASR(Automatic Speech Recognition), TTS(Text To Speech) UMS (Unified Messaging

Systems) .

700-9872 (-) 0600-1318 .

Agent 0600

. active coin 2,500 011,017,016,018,019 5 .

.

.

2000. 10. 30

1.

2.

1997. 4* DOS , , 1998. 4* Windows, Windows NT , 1999. 4* 700-9872 1999. 8* TTS, TTF, ASR 1999. 12* Internet CTI DB 1999. 12* 1999. 12* 2000. 3* Voice mail Solution 2000. 4* 0600-1318 Open* Voice mail Solution * ( ) * Voice Banner, Voice Bulletin * Letscast.com

* 2000. 5* * ( ) B2B, B2C * , 2000. 7* * Agent

3.

TTS* Type to Speech (Text ) ApplicationARS* , , , , VMS ApplicationTTF* Type To Fax -Text - Fax To Mail ApplicationASR* Automatic Speech Recognition ApplicationVMS* Voice Message Service ( ) ApplicationCTI* Computer Telephony Integration ( )ApplicationSMS* Short Message Service (, ) ApplicationVoIP* Voice over Internet Protocol Application* PC to PC Application* PC to Phone Application* Phone to Phone ApplicationUMS* Unified Message Service ( )* Voice To mail/ Voice Bulletin/ Voice Banner* Voice To Phone Message/ * Languages* Delphi, VOS, PL/SQL/ JAVA, Java Script Data base* DBF, Paradox, SQL, Server, ORACLE * VOS DOS based CTI Application* VOS DOS based UMS Application* 4GL(VB< Delphi) Windows based CTI Application* 4GL(VB< Delphi) Windows based UMS Application* 4GL(VB< Delphi) Windows based Web Application

4.

1998. 1 II 1998. 21998. 5 TV 1998. 6PBS POWER FM 1998. 10 -1999. 6 PCS 1998. 11/99 1999. 9 1999. 7 1,, 1999. 9 2,, 1999. 1250 2000. 5Letscast.com 2000. 7Sayclub.com 2000. 7www.angeldiet.com ,2000. 10n016 personet radio station016 SMS Radio 2000. 1069time.co.kr0600, 2000. 100600, 2000. 100600, 2000. 10TVgood0600,

0600 . : ,, : 1 () 2 5. active coin

CTI DB ID, , , / 0600 4 CTI UNIX, Windows NT DB 5. active coin BM Database

6. active coin CP / ISP / OSP 500 20,000 10,20,30,40 10 20 13.5% 86.5%

(1,000 )10 20 (, ) - 50 10, 20 4 30,40 2,500, 2,700 / . .6. active coin

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9. active coin DB Check 0600 DBWeb Server END END2

10. /

www.esofnet.com www.interq.co.kr www.mgame.com

www.homeschooltv.co.kr

www.movieya.com / TVwww.goodmorningtv.com / www.cinepark.com / www.koolmovie.co.kr / ()www.icine.com /

10.

www.69time.co.kr Tvgoodwww.wxyTV.com star2000www.star2000.com oioTVwww.oioTV.com Blcastwww.Blcast.com Av-newswww.Av-news.com www.KRTV.co.kr www.Lovebed.co.kr

TVwww.yoyoTV.co.kr

11.

700 active coin S D(011,017) I(011,017) M(016,018) 700 0600 SD, I, M -, - 25%(KT 10%, S 15%) 15-20% 13.5% (Dacom 12%, 1.5%) 27-30 1999 72000 8 14 2000 4 1 2500 2700D - 011,017 I - 011,017 M - 016,018 2,500 011,016,017,018,019 / 02-700-**** N/A 0600-**** . () (,) 1. 2. 700-**** (6)3. 4. 1.,, 2. 6 3. 6 4. 1. 4 2.