CITIZEN PORTALMY.GOV.GE

LEVAN AVALISHVILIINSTITUTE FOR DEVELOPMENT OF FREEDOM OF INFORMATION

LVIVSEPTEMBER 2015

Architecture of e-Governance Services

Ministry of Internal Affairs

Ministry of Finance

Ministry of Education

Ministry of Economy

Other Governmental

AgenciesBusiness Bank Citizen

Services

Ministry Of Justice

CRA, NAPR

Organization Centric Approach

Data Exchange Architecture

Data Exchange Agency

Ministry of Justice

Ministry of Finance

Ministry of Education

Ministry of Health

Ministry of Internal Affairs

Other ministries

Business

Bank

Citizen

Request

Response

Request

Response

Citizen Centric Approach

MY.GOV.GE

Authorization

E-ID CARD

ID CARD - WHAT IS IT? WHAT IT DOES?

Identification Document

Travel Document

Proximity Card

Online Identification

Digital Signature

ID CARD - ONE CHIP - TWO INTERFACES Contact

Contactless

CONTACTLESS INTERFACE

Proximity Card

Work ID Card

Loyalty Card

Student Card

Many other uses

CONTACT INTERFACE – TWO CERTIFICATES

Online Identification

Digital Signature

User profile

Authorization history

History Info – Log In/Out Date, IP, Status

Pending tasks

Info – Service Name, Date, Status

Personal information

Details of Personal Information

E-ID card Information

Change registration address

Automatically Filled in Data & Drop Down Menus

BORDER CROSS DATA

Real estate

General Info for Estate

Technical Details for Estate

e-Communication with public organizations

Organization

Message Body

Attachments

Send

REQUEST PUBLIC INFORMATION (FOI) FROM MORE THAN 100 GOVERNMENT AGENCIES

Confirmation and Tracking

Confirmation Screen

Tracking Info – Name, Date Status

Receiving the ReplyView Sent Letter

Details of Sent Letter

View/Download Reply

Social services

Property

Business

Participation in enterprises

Enterprise Reg. ID & Name, Person’s Status, Position & Name

Business online registration

General Form for Registration

Attached Docs and Comments

Weather forecast

Utility payments

Thank you for your attention!

Questions?