Оптимизированные и совместимые с Microsoft Lync

телефоны. Сравнение моделей, преимущества и подводные камни, примеры внедрений.

28.04.2015 Встреча IT-сообществаUnified Communication User Community

Александр Журавлев

!!! Qualified products table !!!

• http://partnersolutions.skypeforbusiness.com/solutionscatalog/ip-phones

• https://technet.microsoft.com/en-us/office/dn788944

Lync Qualification

Optimized (5 моделей)• Lync Phone Edition (Windows Embedded CE

6.0 Core)

• Индикатор присутствия

• Только для UC Microsoft

• desk phone/common area phone

• только DHCP

• Better Together over USB• Tanjay: SIP URI, Domain Name, User Name,

and Password (on the touchscreen)

• Aries: phone extension and PIN

• FW на сайте Microsoft

• 1 Lines (registrations)

• Manual Provision

Compatible (26 моделей)

• IP PBX (H.323/SIP)/UC Microsoft

• DHCP/manual• Better Together over Ethernet• SIP URI, Domain Name, User Name, and

Password• phone extension and PIN• FW на сайте производителя• 1-16 Lines (registrations)• Auto/Manual provision

MicrosoftModel 1108

Engineering Sample 'Not For Sale'

Источники информации о ценахДля сравнения указаны:• Средняя цена в сервисе http://market.yandex.ru

на 23.04.2013 13:00 (для информации: Официальный курс USD ЦБ РФ на 23.04 составляет 53,6555 руб.)

• Price Range [IP Phones] http://partnersolutions.skypeforbusiness.com/solutionscatalog/ip-phones на 23.04.2013 13:00

Polycom/LG-Nortel

CX700 (List Price: $619.00) 8540 (List Price: $620.99)

switch 10/100

Polycom CX700 для OCS 2007

Polycom CX700 для OCS 2007R2

Polycom CX700 для Lync 2013

16 файлов273 МБ

• Version:7577.4451File Name:UCUpdates.exeDate Published:8/20/2014File Size:15.9 MB

Polycom CX700 Sign-in

Lync IP Phones Comparison Table (19.05.2011)

Lync IP Phones Comparison Table (26.03.2012)

PolycomCX600 CX500

1-port 10/100 2-port 10/100/1000

Better Together (over USB)

Better Together (over USB)

Sign In Using a PIN

!!! DHCP

Polycom CX600 для Lync 2013

9 файлов519 МБ

• Version:7577.4455File Name:UCUpdates.exeDate Published:10/21/2014File Size:27.0 MB

Mitel MiVoice (Aastra)6725 6725ip 6721ip

2 x 10/100/1000 2 x 10/100/1000

Mitel MiVoice для Lync 2013

6 файлов344 МБ

• Version:7577.4455File Name:UCUpdates.exeDate Published:10/21/2014File Size:26.9 MB

Hewlett-Packard4120 IP Phone (J9766B) 4110 IP Phone (J9765A)

2 x 10/100/1000 2 x 10/100/1000

HP 4120 для Lync 2013

4 файла229 МБ

• Version:7577.4455File Name:UCUpdates.exeDate Published:10/21/2014File Size:26.8 MB

Горячие клавиши• Aries

• Power-on self test (POST)• While the device is starting up, press * + 7 to start POST• This tool allows you to test the health of the DDR2 RAM.

• Reset (Hard, Factory)• A Hard Reset is triggered by holding down * and #. • A Factory Reset (back to the last working software version) is

triggered by holding down 4 and 6.

• Tanjay• Reset (Soft, Hard)

• reset button (1/5)

SpectralinkSpectralink (Wi-Fi)

84-SeriesSpectralink (DECT)

7000 Portfolio Handsets

!!!

PIN authentication and Login Credentials

The Microsoft Lync Interop License needs to be installed on the Spectralink IP-DECT Server 8000/6500/2500/400 или KIRK Wireless Server 6000.

PolycomPolycom SoundPoint IP 650 Polycom SoundPoint IP 321

IP 321—1 x 10/100IP 331—2 x 10/100

2 x 10/100/1000

Дополнительное оборудование

PolycomPolycom VVX 600

Business Media PhonePolycom VVX 310

Business Media Phones

2 x 10/100/1000

License File Not Required after UC Software 4.0.0

2 x 10/100/1000

Дополнительное оборудование

Polycom UC Software• 5.3.0 This UC Software feature release applies to currently

shipped VVX VVX®Business media Phones 300, 310, 400, 410 , 500, 600 (24.03.2015)

• 4.1.1 The SoundPoint IP 300, 301, 320, 330, 430, 500, 501, 600, 601, 670 SoundStation IP (30.05.2014)

Polycom BToEVVX 300/310, 400/410, 500, 600 or 1500 business media phone with your Lync client on your PC or Laptop and answerincoming calls, place outgoing calls, and hold and resume calls.

Polycom Provisioning

snom

snom 300 snom 821

2 x 10/100 2 x 10/100/1000 Инструкция 2006

(snom 320)

Дополнительное оборудование

snomsnom 715 snom 760

2 x 10/100/1000 710 - 2 x 10/100715 - 2 x 10/100/1000

snom BToE

Note that the 3xx series is not supported on snom UC edition v3. snom 821, snom PA1, snom MP v3 firmware is only supplied under an existing snom professional service contract.

snom 715, 720, 725, 760

btoe_local_port!: 7005btoe_remote_host!: 10.2.10.54btoe_remote_port!: 7005btoe_session_key!: btoe_pin_authentication!: off

Дополнительное оборудование

The WLAN feature on snom7xx/snom8xx VoIP phones supports the following hardware models:•snom WLAN USB Stick 802.11 b/g/n (no longer produced) WLAN USB sticks using Ralink RT3070/RT2070 chipset can also be used: •Airlink WiFi b/g (not tested) •ALLNET (ALL0233RP, ALL0233MINI) •BIGtec (BIG120) •INTELLINET Wireless (150N USB) (doesn't fit to USB port, adapter cable required) •LOGILINK (WL49a) •TP-LINK (TL-WN727N) •Linksys WUSB100 v2 RangePlus (starting from 8.7.3.7 firmware) •Warning:

• Belkin F5D8053 v3 - this is a RT2770 chipset and so doesn't work. This is what is supplied if you order Belkin today. You may need an older-version USB stick.

• TP-LINK TL-WN727N comes in different versions. V3 has a Ralink RT5370 chipset and won't work!

WLAN USB sticks using Ralink RT5572 and Mediatek/Ralink MTK7601 chipsets •ALLNET (ALL0233DB, ALL0235NANO) (starting from 8.7.5.14 and 8.7.3.25.12 firmwares)

snom для Lync 2013

Начиная с 8.8.1.1

snom SIP-to-UC• Необходима лицензия UC на каждый телефон!• Доступ к документауии и FW доступен только для партнеров snom!1) Upload the snom firmware CAB files to Lync Update service via Lync PowerShell 2) Store template XML files in Lync server (IIS), optional edit them in advance 3) Define and configure DHCP vendor specific options

C:\fileshare\1-WebServices-1\DeviceUpdateStore\3PIP\snom\ http://{prov_host}/RequestHandler/Files/3PIP/snom/snom760/AB/ENU/8.8.3.27/CPE/CPE.nbt

C:\Program Files\Microsoft Lync Server 2013\Web Components\Internal Website\

2)

3)

AudioCodesAudioCodes 420HDE AudioCodes 440HDEPSG

2 x 10/100/1000 2 x 10/100

AudioCodes BToE

AudioCodes Provisioning

By default, the IP phone uses Option 160 which has highest priority. If absent, the IP phone uses Options 66/67 for TFTP.

IP Phone Management Server

YealinkSIP-T48G SIP-T22P

2 x 10/100/1000 2 x 10/100

Yealink ProvisioningYealink IP phones support FTP, TFTP, HTTP, and HTTPS protocols for auto provisioning and are configured by default to use the TFTP protocol.

Yealink для Lync 2013

Альтернативные варианты AudioCodes MP124/24S/AC/SIP

55-90 Yandex Market

Call Via Work (Звонок с работы) в Skype for Business Server 2015

https://technet.microsoft.com/en-us/library/dn951395.aspx

Enterprise Voice

Желательно учитывать• hardcoded FQDN time.windows.com• 042 NTP Servers • DHCP Option 43 для получения сертификата• DHCP Option 120 для аутентификации• DHCPUtil.exe and DHCPConfigScript.bat 64-bit Windows DHCP• DHCPUtil.exe -SipServer lync.schertz.local -RunConfigScript • Option 43 (for vendor=MS-UC-Client):• https://fe1.uclab.ru:443/CertProv/CertProvisioningService.svc • Если DHCP Server не поддерживает работу с опциями 43 и 120 set-

CsRegistrarConfiguration –EnableDHCPServer $true• Enterprise Voice • Установите PIN

Рекомендации• Пилотный проект• Тестирование всего функционала• Обучение пользователей• Обучение администраторов• Оборудование из списка “Qualified products

table”• Системы записи тел. разговоров., Call Center• Через EDGE (сертификат UC)

Список используемой литературы

• Технические и маркетинговые материалы Microsoft и производителей оборудования

• Учебник курса 20336 Базовый курс Microsoft Lync Server 2013 • Учебник курса 20337 Настройка

корпоративной голосовой связи и облачных служб в Microsoft Lync Server 2013

• Lync Server Cookbook, Fabrizio Volpe and Alessio Giombini• Mastering Microsoft Lync Server 2013, Keith Hanna and Nathan Winters• Microsoft Lync Server 2013 Unleashed (2nd Edition), Alex Lewis and Tom

Pacyk• Configuring Lync Server for Phone Edition Devices

http://blog.schertz.name/2010/12/configuring-lync-server-for-phone-edition-devices/

Благодарю за вниманиеКонтакты

• LinkedIn https://ru.linkedin.com/in/azhure