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Negotiation: An interactive process between

two or more parties seeking to find common

ground on an issue or issues of mutual interest

or dispute where the involved parties seek to

make or find a mutually acceptable agreement

that will be honoured by all the parties

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STEAMROLLING WITH INFORMATIONiV'L8&'$}3Dq9'34_9'

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ASSUMING A DEAL s"%*'5Ln$B'D8Q7

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YOU COMMIT, I DECIDE ADNH"/H$1m8C*o/H

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UNREASONABLE FIRST OFFERS

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MIXING THE PEOPLE AND THE PROBLEM

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BEING OBSTINATE 5".,9'

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