조직행동론 robbins ob15ge 01장 (1)
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7/21/2019 Robbins OB15GE 01 (1)
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-. / (Technical skills)
MN( OP Q (R ST
2. (Human skills)
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3. YZ[\ ] (Conceptual S ills)
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0'1 + '0'1 + '231 + 45231 + 45
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, @% ! , @% ! ..
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(OB)
% AB1 2' 0'2 CD E F, G
, HI , J+K < LM% NOP#CE QRSP ;< #(E T ! .
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% U 1 VWE % U 1 VWE X O YZ ! X O YZ ! ..
U 1 ;< (Systematic Study of Behavior)
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ij k (Evidence-Based Mana ement! EBM)U 1 ;< Sl,mP () .
ij nopq %rs@E _tu ^v .
("ntuition)
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'V 'V ` m L‹E ! ` m L‹E ! ..
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Œ g Œ Ž ;<Š1 k Œ g Œ Ž ;<Š1 k
_ƒ% ‹1 'V ! _ƒ% ‹1 'V ! ..
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’+V ’+V ($sycholo y)($sycholo y)
“' ”% E f@“' ”% E f@ ,, * –?—P ˜‚E _P V. * –?—P ˜‚E _P V.
r™’+V r™’+V (Social $sycholo y)(Social $sycholo y)
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Ÿ _P V.Ÿ _P V.
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r™V r™V (Sociolo y)(Sociolo y)
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'% P r{|E ;<_P V. ! '% P r{|E ;<_P V. ! ..
£V £V (%nthro&olo y)(%nthro&olo y)
“' r™ €¤E ,_ F, ;<_P V.
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'V 'V ` m L‹E ! ` m L‹E ! ..
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¥ 1 ¦ ¥ 1 ¦ §¨ ! §¨ ! ..
E ,mP “I_K S©1 v¦Œ ª! .
D\ g ('ontin ency varia les) - D\1
(situational factors)! fgh; ( x ) i j h; (y ) k D/ l 8 $DD/ mnop q h;
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D\ gContingency
Variables x y«¬ g A¢ g
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¥ 1 ¦ ¥ 1 ¦ §¨ ! §¨ !
D\ gP m g“% –?®! . e |d # ¯@ ° P S ^„ !± ° P ƒ²ƒ^ ³ t ! .
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˜ ‚ ! 2 + ˜ ‚ ! 2 +
˜ ‚% ! 2 g‹ ˜ ‚% ! 2 g‹ ÈÉ 2ÊÈÉ 2Ê
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KÏ 48 CD KÏ 48 CD
ÐÑÒ AŠvŒ MŽ 48Š Ar ÐÑÒ AŠvŒ MŽ 48Š Ar
AŠv% ‰t9 Œ KÏ„ˆ' s AŠv% ‰t9 Œ KÏ„ˆ' s
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% GÐ % GÐ
Œ "# 0'2% Á’ Œ "# 0'2% Á’
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ÓÌ' – F $¿M` ÓÌ' – F $¿M`
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ÝY1 D\ ¶ ÝY1 D\ ¶
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ê¼ëì ¸_ ê¼ëì ¸_
ê¼ëì % ž * í7 ê¼ëì % ž * í7 ê¼ëì % €1 "#$ () – ê¼ëì % €1 "#$ () – !!
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P %N !P %N ! .. XÌ /% Y׌ ù> ú ƒ ¸) g tu ,é! XÌ /% Y׌ ù> ú ƒ ¸) g tu ,é! ..
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@1 ÇŠ "% 2 @1 ÇŠ "% 2
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, Œ è ^ ;<, Œ è ^ ;< AŠv% I S! – F, $Ì% K 2' AŠv% I S! – F, $Ì% K 2'
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+1 F +1 F
+1 ½ n± P+1 ½ n± Ph ïP IE † q _P D\E T !h ïP IE † q _P D\E T ! ..
n{ +1 F ^P ] c g ª! n{ +1 F ^P ] c g ª! ..
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>?h >?h Ž ß % Ž ß % ÎvE 45 ! ÎvE 45 ! ..
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Copyright © 2013 Pearson Education
! ("n&uts)("n&uts)! Œ G ¯2 Œ G ¯2 ## HI HI
< * . – â '@ < * . – â '@ E t_P ! gq < E t_P ! gq <
2h!2h! ..
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! '@ '@ ($rocesses)($rocesses)! g % rÿ g % rÿïdïd ## ! qÄ8P ( 1 ! qÄ8P ( 1
rÿ ï ) g ! rÿ ï ) g ! ..
! ! qÄ8P % s' ! qÄ8P % s'GG ## HI * 7÷”E „ HI * 7÷”E „
| LP ! | LP ! ..
! G Îv% ! qÄ8 P G Îv% ! qÄ8 P 2' Ž2' Ž ## YY ## ^b^b
* %rs@ * %rs@ ##
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! 7÷ 7÷ (/utcomes)(/utcomes)! 7÷ Œ P ef 7÷ Œ P ef
% D ~P Á’ g|q % D ~P Á’ g|q `² !± g|qM # `² !± g|qM #
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* % â p * % â p
&& ##
! HIÎvŒ ¶H‚' & HIÎvŒ ¶H‚' &22 ## Îv% 7÷”qP Îv% 7÷”qP
-k1 g ' 2' -k1 g ' 2'Þ &2 â h!Þ &2 â ‹h!
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G Îv* |'i t}~t* PI P* o•<2* €;<2
HI Îv* K. KT* K. S
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Ž ß % Ž ß % ÎvÎv
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