0925 service design

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  • 1. ?
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  • 6. 1/ Goals of Service Design SK, T world
  • 7. 1/ Goals of Service Design ? ? ? ? ... ? ? ? ? ?
  • 8. 1/ Goals of Service Design !
  • 9. 1/ Goals of Service Design ? ? . ?
  • 10. 1/ Goals of Service Design , , , . . .
  • 11. 2/ Process of Information Design : Gathering data
  • 12. 2/ Process of Information Design : Gathering data
  • 13. 2/ Process of Information Design , , . 3 . , , . 3 . 2 . . . , , , , , , . (), . , . , , . , . , . . 8 . " " . 2012-05-03 http://www.newstomato.com/ReadNews.aspx?no=247206 : Gathering data
  • 14. 1/ Goals of Service Design , 2/ Process of Information Design : Finding Narrative
  • 15. 1/ Goals of Service Design2/ Process of Information Design :
  • 16. 1/ Goals of Service Design2/ Process of Information Design :