1 © 2012 3pd, incorporated | all rights reserved.1 3pdirect – express ops managers april 22, 2013...
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© 2012 3PD, Incorporated | All Rights Reserved. 1
3PDirect – Express Ops ManagersApril 22, 2013
3:30 PM
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© 2012 3PD, Incorporated | All Rights Reserved. 2
Agenda
Express Daily Activity Report
New Customers
Learning Center Class Schedules
Accessorials Required – Examples by Market
Manual Updates Report Review
Good News
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Express Results
Billto Description City State#
Quotes# Active
Shipments# Completed
Shipments# YTD
Shipments YTD RevenueLast
Shipment
Lovesac - Express Stamford CT 32 41 344 385 $89,637.47 4/21/2013
Tvliftcabinet.com Boca Raton FL 22 10 36 46 $9,395.99 4/19/2013
Oeuf LLC Brooklyn NY 119 15 41 56 $8,050.42 4/19/2013
DRS IND Inc Passiac NJ 46 5 11 16 $7,137.34 4/19/2013
Elite Appliance Dallas TX 0 0 4 4 $4,542.65 1/18/2013
The Wine Enthusiast Mt. Kisco NY 0 0 11 11 $3,460.80 3/6/2013
Right Freight Solutions Fayetteville GA 2 0 11 11 $3,429.42 3/21/2013
Euro-Flex San Diego CA 5 1 5 6 $2,701.96 3/11/2013
Inada Massage Chairs Boulder CO 2 1 4 5 $2,690.10 4/11/2013
Bryght.com/Fill The Container Surrey AB 3 0 10 10 $2,675.02 3/28/2013
Henrybuilt Cabinets Seattle WA 39 1 3 4 $2,513.96 4/1/2013
Posh Tots Richmond VA 0 24 3 27 $2,211.77 4/17/2013
Retail Direct Exporters MIAMI FL 0 0 2 2 $2,125.00 4/19/2013
Interior Style Washington DC 0 0 1 1 $1,499.64 1/23/2013
The Product Center Houston TX 12 0 2 2 $1,193.07 4/16/2013
Kitchen Tables and More Columbus OH 0 3 4 7 $1,072.23 4/19/2013
Amish Workbench Newberg OR 8 0 2 2 $1,043.52 2/6/2013
Gingko Home Furnishings Mountain View CA 0 0 5 5 $1,041.63 4/11/2013
Nationwide Safes Chicago IL 5 6 3 9 $975.99 4/19/2013
PureModern LLC Lahaina HI 0 0 2 2 $668.55 4/1/2013
Baker Road Furniture South Elgin IL 2 0 2 2 $459.52 2/17/2013
Pippin McGee Lafayette LA 0 0 2 2 $380.41 2/22/2013
Peachtree Breakroom Services Marietta GA 0 1 1 2 $240.49 2/25/2013
Custom Logistics Inc Charlotte NC 5 0 1 1 $209.26 4/5/2013
Yuan Tai Furniture Houston TX 4 0 1 1 $205.65 2/28/2013
"Create With Love" Furniture & Decor Knightdale NC 0 0 1 1 $166.19 4/3/2013
56 records Total 359 109 517 626 $152,337.06
Average 6 2 9 11 $2,720.30 36 days ago
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New Customers Update…
Nationwide Safe
Kitchen Tables & More
Posh Tots – 24 Orders Thursday
Custom Logistics
Dedon
FurnitureFromHome.com
Ferguson
Climatic
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Learning Center Class Schedule
A new version of our Learning Center has been launched. We have scheduled several 30-45 minute training sessions listed below, in which all of the changes and the available functionality will be covered.
Please let Rebekka Fedusiv ([email protected]) know in which time slot you are interested. We will be limiting each class to 10 people and will fill on a first come, first serve basis.
The dates and times (EST) are as follows:
Tuesday – 04/23/2013 & 04/30/2013 Times: 10:00AM, 2:00PM, 5:00PM
Thursday – 04/25/213 & 05/02/2013 Times: 9:00AM, 1:00PM, 6:00PM
Friday - 04/26/2013 & 05/03/2013 Times: 11:00AM, 3:00PM, 7:00PM
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Accessorial’s Required
TV Liftcabinet - $150 giftcard - Charlotte
LovesacChicago (three orders)
Phoenix (one order)
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192 of 571 (33.6%) Orders manually changed or VRU per report 4/15 to 4/19
Results reflect poorly on 3PD’s promise
Real-time scanning is a fundamental expectation of customers
Delayed or confusing notifications
Key milestones occurring out of sequence
Manual Status Change
User Area3PD-DFW 85STH - BWI 67STH - IAH 483PD-IAH 33STH - SFO 30Williams Sonoma New Jersey 29STH - DEN 183PD-SYR 16STH - BDL 12STH - ORD 11STH - SAT 10STH - SEA 9STH - DFW 8STH - CLT 7STH - PHX 53PD-CLT 43PD-DEN 3STH - LAX 3STH - SLC 3STH - RSW 23PD-ATL 13PD-MCO 1FAI-DAY Dayton, OH 1FAI-IAD Washington, DC 1FAI-LAX Los Angeles, CA 1FAI-MSP Minneapolis, MN 1FAI-PHL Philadelphia, PA 1FAI-SFO San Francisco, CA 1FAI-SLC Salt Lake City, UT 1STH - SMF 1Total Changes 413
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Good News
Philadelphia Praise – King of Prussia STH
Lovesac testing in New England for InstallationAdds revenue to the stop & CC
Potential Store delivery
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Copyright © 2012, 3PD, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from 3PD, Inc.
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