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2

1.

3

1. : Software

1970 S/W : S/W S/W

1.

4

. . .

2. (Systems Analyst)

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1) , ( ) (coding)

2. (Systems Analyst)

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: .

. ) . . * .

2. (Systems Analyst) 2)

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: , .

2. (Systems Analyst) 2) : , . * .

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: , *

2. (Systems Analyst) 2) (MIS) *

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* * MIS

2. (Systems Analyst) 2) Lewin 3 (Unfreezing) (Moving) (Refreezing) * (MIS ) ( , , ) ( )

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* :

2. (Systems Analyst) 2) * MIS MIS

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*

2. (Systems Analyst) 3) : COBOL BASIC , . . ,

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. , , , . , , . . , , , , ,

2. (Systems Analyst) 3)

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. .

: . ) .

2. (Systems Analyst) 4)

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. + S/W , => S/W DBMS LAN/VAN H/W S/W Personal Computer

2. (Systems Analyst) 4) , , , , . (user) . . * ( ) * ( ) * .

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2. (Systems Analyst)4)

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* (causality) (Structured Analysis) , , = , , , , Whitten, Bentley (1986) . =

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