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based on

Federal Highway Administration Capability Maturity Model Workshops

Transportation Systems Management and Operations (TSM&O)

Performance Measurement Dimension

Challenges and Opportunities from a State DOT Perspective

Subrat MahapatraMaryland State Highway Administration

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Presentation Focus

“why you implemented performance measures in the first place and what you get out of them…”

as it relates to Maryland TSM&O/ Mobility/ Reliability Improvement efforts

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TSM&O at SHA

• Existing Business Processes at SHA have stable TSM&O components built-in at all levels across the agency

• SHA Recipient of FHWA SHRP2 L06 Implementation Assistance to “Organize for Reliability” – opportunity to review and refocus priorities

• CMM workshops facilitated TSM&O related conversations internally and externally. Outcome of the L06 project will be a SHA TSM&O Strategic/ Implementation Plan

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TSM&O Performance Measurement Action Items

• Develop TSM&O data business plan• Develop and implement a travel time reliability

monitoring program• Develop modeling plan and tools for supporting TSM&O

analysis• Other related initiatives (e.g., WZPMA, Freight Fluidity)

Level 1 — Performed 2 — Managed 3 — Integrated 4 — Optimized

Criteria Some outputs measured and reported—but not utilized

Output data used regularly for after-action debriefings and improvements; data easily available and dashboarded

Outcome measures identified (networks, modes, impacts) and routinely utilized for objective-based program improvements

Performance measures reported internally for utilization and externally for accountability and program justification

SHA Self Evaluation in the Performance Measurement Dimension

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TSM&O Key Opportunity Areas

• TSM&O as a program (similar to SHSP)• Integrated freeways and arterial systems M&O• Arterials Ops is the next big opportunity area• Freight consideration and multi-modal aspects• Performance Metrics that considers ICM, ramp

metering and other strategies• Performance metrics that compares traditional

projects with TSM&O projects• Risk/ Uncertainty analysis tools

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Performance Data Resources for TSM&O Plan Implementation

Advanced data/performance measurement and analytics infrastructure is already in place SHA Data Services

ATR/ HPMS/ Counts Detector data Signal data/ CCTV feeds Asset data, Project data

UMD CATT/ RITIS/ VPP Speed, Incidents, Workzones,

Special Events, Weather, Transit etc.

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Freeway and Arterial Performance Measures

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TSM&O at SHA – Outcome Focused

SHA Policies, Programs and Projects focus on Annual User Cost Savings

Outcome driven decisions – e.g CHART expansion to 24/7 operations

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TSM&O at SHA – Outcome Focused

CHART Operations• Incident Management

– Annual User Cost Savings– Average Incident Duration

• Traveler Information Systems– # of CHART Controllable Cameras– # of Maryland 511 Calls Received

• Work zone Management• Winter Weather Operations• Special Event Management• TIM Training

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Improving Reliability on Maryland Highways

SHAs FOUR-STEP APPROACH

CAUSES OF UNRELIABILITY Poorly Timed Traffic Signals

Inclement Weather Crashes

Fluctuations in Demand Work Zones

SHA developed a Reliability Roadmap in Summer 2014

Phased Approach to develop a comprehensive program that improves reliability of our system

SHRP2 Projects (L38, L06, R11) help advance Roadmap task activities.

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Communicating Performance thru DashboardsSHA Mobility Dashboard

• Web-based Solution • Performance Based Approach• Increase Transparency

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Communicating Performance thru DashboardsRITIS Work zone Dashboard

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Tools and ApplicationsWinter Operations – Restoration Time

Outer loop on Northwest of I-695 (from I-83, exit 24 to I-795, exit 19) - 5.9 Miles

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Before/ After Performance MeasurementInterCounty Connector Case Study

Uncongested42%

Light29%

Moderate24%

Severe5%

2012

Uncongested20%

Light31%

Moderate41%

Severe8%

2010

PM Peak Hour (5:00-6:00 pm)

Before After

Use of probe speed data to understand the congestion and reliability of the transportation network.

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Use of Probe Data Analytics UMD CATT, RITIS, VPP Suite, SHA I-TMS

• Probe Data Analytics provide:

– Travel Time & Reliability Analysis– Real-time & Historic Dashboards– User Delay Costs– Animated Historic maps– Region and state-wide Bottleneck Ranking– Performance Summary Tables– Graphics and Data Exports– Raw & aggregate Data Downloads

• Tools and Applications aid in– Identify problem areas (for project development)– Confirm existing project viability– Conduct before & after studies– Create system performance report-outs, and more

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Forecasting/ Evaluating Performance thru’Advanced Modeling Tools

SHA is developing multi-resolution and time-dependent travel demand models for integrated planning and operations

KEY FEATURESo Data Hubo Multi-resolution networko Statewide Model/ DTAo Corridor/ Sub-area AgBM/ DTAo ABM/ DTA Integration

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Next StepsPerformance Measurement to Management

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Reliable Datasets

Data Business Plan

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Outcome based Performance Management

for TSM&O

Analytical Engines

Contact Information:

Subrat MahapatraOffice of Planning and Preliminary Engineering Maryland State Highway AdministrationPhone: 410-545-5649E-mail: smahapatra@sha.state.md.us