1 unisys louisiana medicaid dhh – bureau of primary care practice management technical assistance...

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1 LO U ISIA NA D epartm ent of HEALTH and H O SPITA L S UNISYS Louisiana Medicaid Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 August 13 th th , 2008 , 2008

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Page 1: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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LOUISIANA

Department ofHEALTH and

HOSPITALS

UNISYS

Louisiana MedicaidLouisiana Medicaid

DHH – Bureau of Primary CarePractice Management Technical Assistance Workshop

August 13August 13thth , 2008 , 2008

Page 2: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Professional Services forProfessional Services for

PhysiciansPhysicians

Nurse PractitionersNurse Practitioners

RNs RNs

School Based Health CentersSchool Based Health Centers

Page 3: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Billing for Professional ServicesBilling for Professional Services

Individual Physicians Practicing Independently or within a GroupIndividual Physicians Practicing Independently or within a Group Fee Schedule with procedure codes @ Fee Schedule with procedure codes @ www.lamedicaid.com – link – link

Fee SchedulesFee Schedules Nurse PractitionersNurse Practitioners

Must be supervised by a PhysicianMust be supervised by a Physician Provide services only within scope of licenseProvide services only within scope of license Paid 80% of physicians’ fees (100% for immunizations)Paid 80% of physicians’ fees (100% for immunizations)

Registered Nurses Registered Nurses Can only provide KidMed Screenings/ImmunizationsCan only provide KidMed Screenings/Immunizations Must be supervised by a PhysicianMust be supervised by a Physician

School Based Health CentersSchool Based Health Centers Can only perform services for which they have staff and that they Can only perform services for which they have staff and that they

are enrolled to provideare enrolled to provide

Page 4: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Page 5: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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KIDMED SCREENINGSKIDMED SCREENINGS In order to obtain In order to obtain KIDMEDKIDMED linkage, providers linkage, providers

MUST CALLMUST CALL ACS to ACS to verify verify the the screening providerscreening provider on record for the date that the screening is being on record for the date that the screening is being renderedrendered

RS-0-07 reports are now online and are no longer RS-0-07 reports are now online and are no longer mailed to providersmailed to providers

Only Medical, Vision, and Hearing ScreeningsOnly Medical, Vision, and Hearing Screenings are are billed on KM-3 (hardcopy) or 837P with the K-3 billed on KM-3 (hardcopy) or 837P with the K-3 (KIDMED) segment (electronically) (KIDMED) segment (electronically)

Immunizations, Laboratory Tests, Interperiodic Immunizations, Laboratory Tests, Interperiodic Screenings, Consultations, and Low Level VisitsScreenings, Consultations, and Low Level Visits are billed on the CMS-1500 (hardcopy) or on the are billed on the CMS-1500 (hardcopy) or on the 837P (electronically)837P (electronically)

Page 6: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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KIDMED Screening PolicyKIDMED Screening Policy

Medical ScreeningMust perform all 5 components

Providers must use the age appropriate code in order to avoid claim denial

Providers should use the TDTD modifier to report a screening that was performed by a nurse.

Page 7: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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KIDMED Screening PolicyKIDMED Screening Policy

VISION SCREENINGVISION SCREENING Subjective Vision Screening

Included in medical component Objective Vision Screening

Begins at age 44 Bill with procedure code 99173 99173 with the EP modifierEP modifier

HEARING SCREENINGHEARING SCREENING Subjective Hearing Screening

Included in medical component Objective Hearing Screening

Begins at age 44 Bill with procedure code 9255192551

Page 8: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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2 yr old receiving a medical screening by a physician – 2 yr old receiving a medical screening by a physician – Immunizations current. Suspected medical condition/referral info incImmunizations current. Suspected medical condition/referral info inc

Page 9: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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7 yr old receiving screenings by a nurse – Immunizations are not 7 yr old receiving screenings by a nurse – Immunizations are not current. Suspected medical condition and referral info included.current. Suspected medical condition and referral info included.

Page 10: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Interperiodic Screening by a PhysicianInterperiodic Screening by a Physician

Page 11: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Four Immunizations GivenFour Immunizations Given

Page 12: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Billing for Procedure Code 99211Billing for Procedure Code 99211

Physicians may write prescriptions for injections covered under the Pharmacy program and have the prescription filled by a Medicaid enrolled pharmacy.

The recipient may then bring the dispensed medication to the physician’s office and a low-level office visit (99211) could be billed as long as a higher level visit had not been billed on that particular date.

If the injection is given during a more complex visit, that appropriate code for the visit should be billed and there would not be a separate charge for administering the injection.

NOTE: This policy excludes RHC’s, FQHC’s, and NOTE: This policy excludes RHC’s, FQHC’s, and KidMed Clinics.KidMed Clinics.

Page 13: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Common Billing ErrorsCommon Billing Errors General Claim Form Completion Codes

003 – Recipient # invalid or less than 13 digits 028 – Invalid or missing CPT code

Recipient Eligibility Error Codes 215/216/222/223 – Recipient not on file/not eligible on one or more

DOS 217 – Name/# on claim does not match file

CommunityCARE Error Codes 106 – Billing provider is not PCP/Services not authorized by PCP

Timely Filing Error Codes 272/371 – Claim exceeds 1 year filing limit/attachment requires review

TPL Error Codes 273 – TPL carrier code missing 290 – No EOB from primary carrier attached

Miscellaneous Error Codes 299/232 - Procedure not covered by Medicaid/type of service not

covered

Page 14: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Timely Filing GuidelinesTimely Filing Guidelines

Initial Filing LimitsFiling Limits

Dates of Service Past Initial Filing LimitDates of Service Past Initial Filing Limit

Two-Year Filing Limit Two-Year Filing Limit

KidMed Filing Limits KidMed Filing Limits

Page 15: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Appeals ProcessAppeals Process

Denied claims ARE NOT considered appeals and should be corrected and re-filed to Unisys

Appeals may be filed when all efforts to get the claim paid have been exhausted

Requests must be submitted in writing to DHH Bureau of Appeals P.O. Box 4183 Baton Rouge, La. 70821-4182

Page 16: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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CommunityCARECommunityCARE

Program DescriptionProgram Description

Exempt RecipientsExempt Recipients

Primary Care Physician (PCP)Primary Care Physician (PCP)

Non-PCP ProvidersNon-PCP Providers

Exempt ServicesExempt Services

Page 17: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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• Provider Assistance:

ACS: Linkages/Monitoring/Certification – 800-259-4444 Referral Assistance – 877-455-9955

Unisys Provider Relations: Billing/Claims – 800-473-2783 or 225-924-5040

• Recipient Assistance: ACS - 800-259-4444

CommunityCARECommunityCARE

Page 18: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Outpatient Visit LimitsOutpatient Visit Limits

If a CommunityCare recipient has used up all visits and needs non-emergent care, the PCP

Can either treat the recipient and not bill Medicaid

Offer to see the recipient as a private pay patient (enrollee pays out of pocket)

Request an extension using the 158-A form Issue a referral to a physician who will treat the

recipient

Page 19: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Mental Health Services Mental Health Services

Effective 10/01/07, LA Medicaid reimburses professional service providers for select procedure codes specific to psychiatric services

Providers must use procedure codes 90801-90802, 90804-90815, 96101

Services are counted toward the outpatient visit limits allowed per calendar year

Psychiatrists Independently practicing or groups Services covered are those provided by any physician

under the scope of the psychiatric license Reimbursement is based on fee-for-service

Page 20: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Federally Qualified Health CentersFederally Qualified Health Centers

AndAnd

Rural Health ClinicsRural Health Clinics

Page 21: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Billing for Services in an Billing for Services in an FQHC/RHC SettingFQHC/RHC Setting

Must bill with encounter code T1015 for both Professional Services and KidMed Screenings

Attending provider information also reported on claim form as well as Group provider info

Clinic is paid based on the Encounter Rate set by DHH for that particular provider

Page 22: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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FQHC/RHC Physician EncounterFQHC/RHC Physician Encounter

Page 23: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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KIDMED Periodic Screening by a NurseKIDMED Periodic Screening by a Nurse

Page 24: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Common Billing ErrorsCommon Billing Errors

FQHC/RHC Error Codes 092 – Invalid procedure modifie 136 – No eligible service paid, encounter

denied 210 – Provider/Procedure conflict 517 – KidMed format required 518 – KidMed information missing 715 – Duplicate edit – only one encounter

paid per day

Page 25: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Timely Filing GuidelinesTimely Filing Guidelines

Initial Filing LimitsFiling Limits

Dates of Service Past Initial Filing LimitDates of Service Past Initial Filing Limit

Two-Year Filing Limit Two-Year Filing Limit

KidMed Filing Limits KidMed Filing Limits

Page 26: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Appeals ProcessAppeals Process

Denied claims ARE NOT considered appeals and should be corrected and re-filed to Unisys

Appeals may be filed when all efforts to get the claim paid have been exhausted

Requests must be submitted in writing to DHH Bureau of AppealsDHH Bureau of Appeals

P.O. Box 4183P.O. Box 4183

Baton Rouge, La. 70821-4182Baton Rouge, La. 70821-4182

Page 27: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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CommunityCARECommunityCARE

Program DescriptionProgram Description

Exempt RecipientsExempt Recipients

Primary Care Physician (PCP)Primary Care Physician (PCP)

Non-PCP ProvidersNon-PCP Providers

Exempt ServicesExempt Services

Page 28: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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• Provider Assistance:

ACS: Linkages/Monitoring/Certification – 800-259-4444 Referral Assistance – 877-455-9955

Unisys Provider Relations: Billing/Claims – 800-473-2783 or 225-924-5040

• Recipient Assistance: ACS - 800-259-4444

CommunityCARECommunityCARE

Page 29: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Outpatient Visit LimitsOutpatient Visit Limits

If a CommunityCare recipient has used up all visits and needs non-emergent care, the PCP

Can either treat the recipient and not bill Medicaid

Offer to see the recipient as a private pay patient (enrollee pays out of pocket)

Request an extension using the 158-A form Issue a referral to a physician who will treat the

recipient

Page 30: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Mental Health Services Mental Health Services

Billing for Psychiatrist Services PCP Referral NOT required for services rendered by a Psychiatrist MUST enter psychiatrist’s provider number and/or NPI as attending

Billing for Social Workers/Psychologists Services DO require a PCP referral Must enter the RHC/FQHC group number and/or NPI as the

attending and billing provider

Refer to Professional Fee Schedule for procedure codes Services are paid based on an Encounter Rate established by

DHH Services are counted toward the outpatient visit limits allowed

per calendar year

Page 31: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Provider Assistance Provider Assistance

Provider Relations Telephone Inquiry Unit:Provider Relations Telephone Inquiry Unit:

800-473-2783 or 225-924-5040800-473-2783 or 225-924-5040 Correspondence Unit:Correspondence Unit: Unisys-Provider RelationsUnisys-Provider Relations

P.O. Box 91024P.O. Box 91024

Baton Rouge, LA. 70821Baton Rouge, LA. 70821 Field AnalystField Analyst Phone Numbers for Provider Assistance

Page 32: 1 UNISYS Louisiana Medicaid DHH – Bureau of Primary Care Practice Management Technical Assistance Workshop August 13 th, 2008

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Thank YouThank You

For Attending this 2008 Provider Workshop.