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Behavioral Finance
10 Financial Planning Risks You Should Know
By Hugh Massie - President at DNA Behavior International December 14, 2012 Print This Post Post a comment
What client behavior risks do you address when building and managing a financial plan for your clients? Do you limit
your risk analysis to investment risks? Or do you address a broader range of investment risks?
When people talk about risk in the financial planning process they are usually thinking about the investment risks on a singular
and situational basis. However, the problem is that they are not thinking about all of the other financial decision-making and
relationship risks that can equally, or sometimes to a greater degree, influence the financial planning outcome. Financial planningat a holistic level is more than being solely about investment management and investment products.
Since 1999, we have advocated the development of holistic financial planning that can assist clients to achieve their life and
financial goals. We believe that this broader viewpoint embraces far more than just investment risk and moves the paradigm to
financial personality. It also necessitates the objective and reliable measurement of how personal financial clients will behave on a
long term basis and points very clearly towards educating them on how their behaviors will impact on their financial wellbeing
and relationships.
In order to assist advisors interpret and manage a clients investment, financial and relationship behaviors across 10 key
behavioral dimensions we are pleased to announce the launch of a new 1 page Financial Talent DNA Report. Following
considerable research and feedback we have simplified the client reporting to be more investment, financial and relationship risk
focused than our traditional Wealth Mentoring reports, which are also still available. A sample of this new 1 page report is
shown below.
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In addition, through our Financial DNA Summary Report which accompanies this report we provide more information for
assisting advisors to interpret and facilitate the client through financial planning discovery. In this report, we provide insights on
the clients Investment Portfolio Parameters based on their natural level of emotional comfort in taking investment risk. This
information can be easily linked to the advisors investment allocation model.
We believe for our current users of Financial DNA that our new reporting structure will help provide a more valuable client
experience and also enable more robust discussions with your clients. For advisors considering using Financial DNA our desire is
that you now have a compelling behavioral discovery solution which is Platinum Standard in terms of a highly reliable
psychometric construct and simple advisor-client experience.
1. The questionnaire models only allowed for uncovering situational investment risk propensity and not investment risk
tolerance, financial risk behaviors and relationship risk behaviors;
2. The situational nature of the questionnaire format inherently leading to the data not being reliable for long term portfolio
development;
3. Even if the results were consistent over time they would nevertheless be skewed to the high side because of the scientifically
proven human tendency for the participant to self-promote by scoring themselves higher than what they are in reality.
Our decision was to utilize a Forced Choice Assessment Model because it has been academically proven through independent
research to be a far more accurate and reliable predictor of behavior than the Traditional Assessment Models that ask the
participant to rate statements from 1 to 5 or True/False.
Research has now shown that the traditional questionnaire format may lead to the over inflation of scores by one standard
deviation, which is statistically very significant. This exposes a very material risk for advisors who over rely on an instrument thatuses a traditional questionnaire format and then do not conduct a proper behavioral interview with the client.
To learn more about Financial DNA and the next generation of behavioral discovery capturing all dimensions of financial
personality using a highly validated and reliable psychometric model, please visit the Financial DNA website.
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If you would like more information or to undertake a trial please email us at [email protected].
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