101السلوك الوظيفي ومهارات الإتصال

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Page 1: 101السلوك الوظيفي ومهارات الإتصال

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Page 2: 101السلوك الوظيفي ومهارات الإتصال

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Page 3: 101السلوك الوظيفي ومهارات الإتصال

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Page 4: 101السلوك الوظيفي ومهارات الإتصال

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Page 5: 101السلوك الوظيفي ومهارات الإتصال

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Page 6: 101السلوك الوظيفي ومهارات الإتصال

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Page 7: 101السلوك الوظيفي ومهارات الإتصال

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Page 8: 101السلوك الوظيفي ومهارات الإتصال

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Page 9: 101السلوك الوظيفي ومهارات الإتصال

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Page 10: 101السلوك الوظيفي ومهارات الإتصال

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Page 11: 101السلوك الوظيفي ومهارات الإتصال

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Page 12: 101السلوك الوظيفي ومهارات الإتصال

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Page 13: 101السلوك الوظيفي ومهارات الإتصال

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Page 14: 101السلوك الوظيفي ومهارات الإتصال

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Page 15: 101السلوك الوظيفي ومهارات الإتصال

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Page 16: 101السلوك الوظيفي ومهارات الإتصال

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Page 17: 101السلوك الوظيفي ومهارات الإتصال

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Page 18: 101السلوك الوظيفي ومهارات الإتصال

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Page 19: 101السلوك الوظيفي ومهارات الإتصال

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Page 20: 101السلوك الوظيفي ومهارات الإتصال

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Page 21: 101السلوك الوظيفي ومهارات الإتصال

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Page 22: 101السلوك الوظيفي ومهارات الإتصال

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Page 23: 101السلوك الوظيفي ومهارات الإتصال

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KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

Page 38: 101السلوك الوظيفي ومهارات الإتصال

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Page 39: 101السلوك الوظيفي ومهارات الإتصال

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Page 40: 101السلوك الوظيفي ومهارات الإتصال

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Page 41: 101السلوك الوظيفي ومهارات الإتصال

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Page 42: 101السلوك الوظيفي ومهارات الإتصال

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Page 43: 101السلوك الوظيفي ومهارات الإتصال

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Page 44: 101السلوك الوظيفي ومهارات الإتصال

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Page 45: 101السلوك الوظيفي ومهارات الإتصال

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KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

Page 46: 101السلوك الوظيفي ومهارات الإتصال

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Page 47: 101السلوك الوظيفي ومهارات الإتصال

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Page 48: 101السلوك الوظيفي ومهارات الإتصال

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Page 49: 101السلوك الوظيفي ومهارات الإتصال

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Page 50: 101السلوك الوظيفي ومهارات الإتصال

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Page 51: 101السلوك الوظيفي ومهارات الإتصال

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Page 52: 101السلوك الوظيفي ومهارات الإتصال

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Page 53: 101السلوك الوظيفي ومهارات الإتصال

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Page 54: 101السلوك الوظيفي ومهارات الإتصال

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Page 55: 101السلوك الوظيفي ومهارات الإتصال

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Page 56: 101السلوك الوظيفي ومهارات الإتصال

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Page 57: 101السلوك الوظيفي ومهارات الإتصال

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Page 58: 101السلوك الوظيفي ومهارات الإتصال

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Page 59: 101السلوك الوظيفي ومهارات الإتصال

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Page 61: 101السلوك الوظيفي ومهارات الإتصال

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K

٦אאאאאאאK ٧אאאאFאאKE ٨אאאאאK ٩אאאאאאK

١٠אאFאKE

Page 62: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦١

אאאWאאאW

١א– JK ٢אאאאK ٣אאאK ٤אאאאK ٥אאאK ٦אאאאאאאK ٧אאאאK ٧אאאאFאEK ٨אאאFאE ٩אאאK

١٠אאאאאאאאאK ١١אאאאK ١٢،אאאאאK ١٣אאאK ١٤KאאאאK

אאאא אאאKK

Page 63: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٢

אאאא אא

Page 64: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٣

א אW

،אאא،אאK

אאאאאאאאאאאאאאK

א א Jא Jא.

אא א Jא J אא אא J

JאKאאאK

אא אאאא. אאאK אאאאאK אאאK אאK א. אאK אK

אאאאאא

אאאאא،אאא

אW Wאאאאאאאא،

אאK WאאאאK

Page 65: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٤

אW WאאW

אאאאK

WאאWאאאWFא–א–א–א–אFא

אE–אאא?א?–אאKE

WאאאאאאWאא–אאאK

אWאאאאאאK WאאאK Wא.

אאאאא ١ J אאאWאאאאאאאא

א،אאאאW

EאאאK

EאאאאאאK

EאאאאאאK

٢ J אWאאאK

٣ J אאאWאאאא

٤ J אWאאאK

٥ J אWאא،אKא،K

٦ J אWאאאאאK

Page 66: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٥

٧ J אWאאאא

٨ J אWאאK

٩ J אWאאאK

١٠ J אWW

Eאאא

EאאאK

EאאאאK

١١ J אWאאK

؟א

١K

٢K

٣K

٤K

٥K

אאא؟א؟

Page 67: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٦

אאא

אאאW אאאK

،אאאאאW

EאאאאK EאאK EאאK

EאאאאאK

אאאאW

WאאW אאW

١ J אאK ٢ J אאK

٣ J אK

٤ J אאF–E

٥ J אא א אא F א– – א א–אאE

WאאW אאW

אWאאאאאאK

אWאאאאאK

Page 68: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٧

WאאאW

א،אאאאאאאאאאא

KאאאW EאאW،אאאאא

אK W

١ J ٠٠٠٠٠٠אK

אאW٠٠٠٠٠٠٠٠ אאW٠٠٠٠٠٠٠ אאKKKKKKKKKKKKKKKKW אאW٠٠٠٠٠٠٠٠٠٠٠٠٠

٢ J ٠٠٠٠٠٠٠٠٠٠٠

אאW٠٠٠٠٠٠٠٠ אאW٠٠٠٠٠٠٠ אאKKKKKKKKKKKKKKKKW אאW٠٠٠٠٠٠٠٠٠٠٠٠٠

EאאWאאאאאאאאאK

EאאאK

אWאאW

אאאFאאאאאאKEKKKF٧E

Page 69: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٨

א؟

אאאאאא،W ١K אאאK ٢K אאאאאK ٣K אאא،אK

٤K אאאאאK

Page 70: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٦٩

אא

א א א א אא אא א א א א א א

א،אא ؛א א א Kא א

אא א אא.

WאW א א ، א א ،

אאאאאאאאא،א، א אא א

אאאא،אאאאא،

KKK א א א א

א א ، F א E ،א א،אא،אאא،

א.

אא א א אא א א א א ، א

אאאאאK،אאאאאאאא

אאאאאאאK

אא א، א K

Page 71: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٧٠

אא א א א א ، אאאKאאאאא

،אאאאאאאאאאאאW

١K אאאאאאאא.

٢K אאאאWאאאאאאא.

٣K אאאאא.

٤K אאאאאK ٥K אאא،

אא،אאאאאKאאאא

א.

٦K א،אאאK

Wאאא

אאאא Kאא، א،אאא،אאאא

א א א K אאאאKא،אא

א א א א א א א א אא.

W א אא אא

Kאאאאא K – J، א א ،

אאאKאאאאא

Page 72: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٧١

אKאאאא،א Kאאא– Jא Jאא Jא،אKאאאאא

א א K א אא א א،

،אא،אא א ، א א א K

אאאאW ١K אאא

٢K אKא،אאא

٣K א א ، אK

٤K אאK

٥K ،אא

٦K אאאאאK

٧K א אא Kאאאא

אאאK

٨K אא א אאא،.

٩K אא א א א .

١٠K א؟ ؟

١١K אאאאא،אא.

١٢K ،אאאא.

Page 73: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٧٢

١٣K א א א ، אאK

١٤K אא א א אא.

١٥K אא א א K א ،אאאאא

١٦K אאאא אאא،אא،אא

١٧K אאא ، א אאK

אWא א K א ، ،

א،אאKאאאאאאאאא،

אאW ١K אאא

אאK

٢K אאאא.

٣K אאא א א א א א،

אא.

٤K אאא،אאא–א Jאא.

٥K אאאאK

Page 74: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٧٣

אא،אאאFאE

אאאאאאאK

א،א،אאאאא،،

אאאאאK

Page 75: 101السلوك الوظيفي ومهارات الإتصال

אאאא

אאאא

٧٤

אא

א א

F١E אאFאאאEK

אאאK

F٢E אא–Kא–אאK

F٣E אKא–אאאא

١٤٣١

F٤E אאאא–אאא

F٥E אאא–אאאא

F٦E אאא–א–אא

F٧E אא

F٨E א–אא–אא

F٩E אא–Kא

א–אאK

F١٠E אאאאKאא–אאK