1.teamwork presentation

Upload: vahmi-brian-owen-dsullivansevenfoldimerz

Post on 03-Apr-2018

222 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/28/2019 1.Teamwork Presentation

    1/42

    THE TEAM AS PART OF AN

    ORGANIZATION

    FORMING EFFICIENT TEAMS

    erban Iosifescu

  • 7/28/2019 1.Teamwork Presentation

    2/42

    Objectives:

    After going through this module you will be able to :

    Define a group and a team .

    Name their defining components as well as thestages of forming a group / a team .

    Identify the preferred role/roles within a team .

    Initiate (or continue) the team forming processwithin the school institution you lead or you are

    part of .

  • 7/28/2019 1.Teamwork Presentation

    3/42

    10 pieces of advice for an

    efficient listening

    Stop talking .

    Make it easier for the speaker.

    Show the speaker you really want to

    listen to him/her. Dont make distracting gestures.

    Put yourself in the speakers shoes.

  • 7/28/2019 1.Teamwork Presentation

    4/42

    10 pieces of advice for an

    efficient listening

    Be patient .

    Dont get mad.

    Dont be tough when arguing or

    criticizing and dont assert yourself

    as a know-all .

    Ask questions .

    Stop talking .

  • 7/28/2019 1.Teamwork Presentation

    5/42

    Group and team

    A group is a circle of persons who interact under the

    supervision of a leader in order to achieve a common

    objective, and who share the sense of a common

    identity.

    A team is a formal group developed in order to solve

    some specific organizational tasks, and who acts

    unitarily under the supervision of a manager.

  • 7/28/2019 1.Teamwork Presentation

    6/42

    Group and team

    Another definition of the team:

    formal or informal group, highly cohesive

    and extremely efficient in solving common

    tasks

  • 7/28/2019 1.Teamwork Presentation

    7/42

    The features of a group/ team

    common goal;

    size;

    statute structure and role structure;

    leadership;

    cohesion;

  • 7/28/2019 1.Teamwork Presentation

    8/42

    The features of a group/ team

    communication;

    personal motivation and interests;

    group norms;

    nature of the task;

    environment.

  • 7/28/2019 1.Teamwork Presentation

    9/42

    The constitution of a group/

    team

    Homogenous - made up of persons with similartraining and experience;

    Heterogeneous- made up of persons with

    different training and experience .

  • 7/28/2019 1.Teamwork Presentation

    10/42

    Communication within a

    group/ team

    (usually) intentional process of transfer of

    information and meaning between individuals,

    groups, organizational levels or

    subcomponents, and organizations as a whole

  • 7/28/2019 1.Teamwork Presentation

    11/42

    Communication within a

    group/ team

    who (sender);

    what (message) ;

    how (code and channel);

    to whom (receiver); why (effect).

  • 7/28/2019 1.Teamwork Presentation

    12/42

    The effects of communication

    receiving the communication;

    understanding the message;

    agreeing to the content of the communication;

    accepting the senders intentions;

    the change (of knowledge, attitude, behavior)

    shown by the receiver.

  • 7/28/2019 1.Teamwork Presentation

    13/42

    The channels of

    communication formal, defined by the organizationalstructure and explicitly intended forcirculating the information necessaryto perform specific tasks and achieveorganizational goals;

    informal, not included in theorganizational structure, intended forcommunication between individualsand/or groups, related or unrelatedto work issues.

  • 7/28/2019 1.Teamwork Presentation

    14/42

    The channels of

    communicationPlease write down three instancesof formal communication andthree instances of informalcommunication which you werefaced with in your life especiallyin your professional career. Thenthink of:

    How efficient communication wasin these instances?

    How did you feel in these

    circumstances?

  • 7/28/2019 1.Teamwork Presentation

    15/42

    Types of communication

    unidirectional(one way), when the sender and

    receiver have fixed roles;

    bi/multi-directional(with double/multiple meaning),

    when the sender(s) and the receiver(s) exchange their

    roles in turn.

  • 7/28/2019 1.Teamwork Presentation

    16/42

    Teach your partner !

    Your task is to teach your partner something,

    according to the instructions you received.

    Your activity is going to be assessed basedon the results achieved by your partner in

    the subsequent evaluation test.

  • 7/28/2019 1.Teamwork Presentation

    17/42

    Teach your partner!

    Each team will have to perform a task using a certain

    group structure and without talking to one other. The

    group that will offer the correct answer first will be

    the winner.

  • 7/28/2019 1.Teamwork Presentation

    18/42

    Positive contributions to

    group activities Be punctual Respect the programmed

    order

    Pay attention

    Keep an open mind

    Take the floor

    Focus on problems

    Respect the contributions

    made by the participants

  • 7/28/2019 1.Teamwork Presentation

    19/42

    Negative contributions to

    group activities Be late Look frequently at your watch

    Read the newspaper, chat

    Have preconceived ideas

    Not to take the floor

    Focus on persons

    Make remarks regarding age,sex, ethnic groups, political orunion membership, etc.

  • 7/28/2019 1.Teamwork Presentation

    20/42

    Calling the roles

    Select a role you think you are fit for from the

    available list

    Try to describe it in front of your colleagues. Try to act according to the assumed role, for

    at least a session.

  • 7/28/2019 1.Teamwork Presentation

    21/42

    The development of a group

    Forming

    Storming Norming

    Performing

    + Mourning

  • 7/28/2019 1.Teamwork Presentation

    22/42

    Team roles

    Fill in the questionnaire, by

    yourselves, according to the

    instructions.

  • 7/28/2019 1.Teamwork Presentation

    23/42

    Team roles

    Implementer / Worker

    Chairperson / Coordinator

    Shaper / Organizer

    Planter / Agent

  • 7/28/2019 1.Teamwork Presentation

    24/42

    Team roles

    Resource finder

    Monitor / Supervisor -Evaluator

    Team worker

    Final analyzer / Completer

    Finisher

  • 7/28/2019 1.Teamwork Presentation

    25/42

    Building a team

    Common goal, clear strategies and well determined roles

    Specific resources

    Structured methodology

    A sense of strength, confidence in ones skills

    Flexibility, adaptability, and creativity

  • 7/28/2019 1.Teamwork Presentation

    26/42

    Building a team

    Honest relationships, active listening, empathy,

    multilateral communication, mutual understanding, and

    fast conflict settlement

    High achievements .

    Recognition and appreciation of achievements

    Unbeatable morale, satisfaction, and a sense of

    ownership

  • 7/28/2019 1.Teamwork Presentation

    27/42

    Lets learn from wild geese !

    When flying each goose creates an air flow

    which lifts the bird behind it. This is why

    geese fly in V shape. This configurationgenerates 71% more lifting power than if the

    birds would fly by themselves

  • 7/28/2019 1.Teamwork Presentation

    28/42

    Lets learn from wild geese!

    When a goose leaves the flock, being by

    itself, it feels a greater air resistance which

    makes it go back to benefit from theadditional lifting power generated by the

    leading bird.

  • 7/28/2019 1.Teamwork Presentation

    29/42

    Lets learn from wild geese!

    When the leading goose gets tired it joins the

    flock and another goose takes the lead. The geese in the flock support the leader by

    strong honks.

  • 7/28/2019 1.Teamwork Presentation

    30/42

    Lets learn from wild geese!

    When one of the geese gets sick or is shot,other two birds leave the flock in order to

    find a safe place on the ground for thesuffering one and they stay by the latter untilit dies or until it is able to fly again.

  • 7/28/2019 1.Teamwork Presentation

    31/42

    Needs to be considered !

    The needs of the task

    The needs of the individuals

    The teams specific needs

  • 7/28/2019 1.Teamwork Presentation

    32/42

    Multiple and overlapping

    teams

    clearly delimitating each persons attributions

    within each team;

    setting the authority limits of each assembly

    leader;

    developing an organizational culture that

    encourages the affiliation to multiple groups,

    behavioral flexibility and adaptability.

  • 7/28/2019 1.Teamwork Presentation

    33/42

    Problems posed by team

    work

    Groupthink

    Social loofing

    Group inefficiency asregards routine decisions ordecisions taken under time

    pressure People behave differently

    when in different groups

  • 7/28/2019 1.Teamwork Presentation

    34/42

    Problems posed by team

    work

    Conservatism and the groups

    tendency to compromise

    Apollo syndrome

    The attractive character of

    hierarchy

    Difference in knowledge

  • 7/28/2019 1.Teamwork Presentation

    35/42

    Problems posed by team

    work

    Different personal resources .

    Management style .

    The myth of clones team

  • 7/28/2019 1.Teamwork Presentation

    36/42

    Have you met this kind of

    problems?

    Starting from your

    personal experience,

    identify at least one

    situation where one of

    these problems was

    present.

  • 7/28/2019 1.Teamwork Presentation

    37/42

    Problematic participants

    The hesitating person

    The monopolizing person The voice of experience

    The arguer

    The person who is not

    listening

  • 7/28/2019 1.Teamwork Presentation

    38/42

    Problematic participants

    The killer of ideas

    The discontent person

    The rigid person

    The hostile person

  • 7/28/2019 1.Teamwork Presentation

    39/42

    Problematic participants

    The angry person

    The negativist

    The clown

    The demonstrator The tangential person

  • 7/28/2019 1.Teamwork Presentation

    40/42

    Final reflection topics:

    Are there any teams in the organization

    you work for/ the school you go to? If

    so, which are they and which are their

    main work tasks?

  • 7/28/2019 1.Teamwork Presentation

    41/42

    Final reflection topics:

    Which is the role distribution within the

    teams you know? Are there any unfulfilled

    roles? Which unfulfilled or excessivelyfulfilled roles hinder the achievement of great

    results in some teams?

  • 7/28/2019 1.Teamwork Presentation

    42/42

    Final reflection topics:

    How were these teams formed? Randomly?

    Based on personal preferences? Based on

    the bosses preferences? Is there a balancein the role distribution within these teams?