2009-10-06ingstad & co ab. 2009-10-06ingstad & co ab

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2009-10-06 INGSTAD & CO AB

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Page 1: 2009-10-06INGSTAD & CO AB. 2009-10-06INGSTAD & CO AB

2009-10-06 INGSTAD & CO AB

Page 2: 2009-10-06INGSTAD & CO AB. 2009-10-06INGSTAD & CO AB

2009-10-06 INGSTAD & CO AB

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WE INDICATE LTL xxxx

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• Lithuania Producer UAB

• The Swedish Company• Box 123• 111 11 Stockholm

• ……………………………………………………………………………………………………………………………• ……………………………………………………………………………………………………………………………• …………………………………………………………………………………………….

• Best regards• Lithuania Producer UAB

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C U L T U R E

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Deal-focused cultures Relationship-focused cultures

ESTABLISHING CONTACT

Open to dealing with strangers withoutprior introduction

Having an introduction or referral is helpful but not essential

Want to know their prospective businesspartners very well before talking business with them

Often a good idea to contact RF business partners at international trade shows, by joining an official trade mission, through Chambers of Commerce or by being introduced by a trusted third party

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ATTITUDE TO CONTRACTS AND WRITTEN AGREEMENTS

Rely on written agreements to prevent misunderstandings and solve problems

Often prefer very detailed and long written agreements

Rely relationships to prevent difficulties

Businesspeople from extreme RF cultures, like Korea or Japan, often expect to renegotiate the terms of the contract as conditions change, even if the agreement was signed recently

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DIRECT LANGUAGE INDIRECT LANGUAGE

Most of the information is stated explicitly in words

Depends more on words than on nonverbal behaviour

People who are able to express themselves well are admired

Fewer words are used, the meaning is conveyed through nonverbal behaviour (facial expression, body language, etc.)

In particular negative news or responses are rarely communicated in words

Vague and implicit communication style

Believe that silence often sends a better message than words

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INGSTAD & CO AB

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Thank you for attention and GOOD LUCK!

2009-10-06 INGSTAD & CO AB