2012-07-02 presentation eurobarometer 388.pdf

7/28/2019 2012-07-02 Presentation Eurobarometer 388.pdf

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Special Eurobarometer 388

RAIL COMPETITION

Stakeholder Meeting of the Impact Assessmenton the legislative proposals

on the opening of domestic passenger railmarkets and access to

infrastructure and their preparatory study

Tuesday the 29th of May 2012

Survey requested by Directorate-General for Mobility and Transport (DG MOVE) and co-ordinated by

Directorate-General for Communication (DG COMM Research and Speechwriting Unit).

Special Eurobarometer 388 / Wave EB77.2 TNS Opinion & Social

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A. METHODOLOGY

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A. METHODOLOGY

o Survey conducted face-to-face in the respondents home

o Fieldwork: 10th of March to 25th of March 2012

o Population: representative sample of population 15+

o Coverage: 25 Member States of the European Union (EU27 except

Cyprus and Malta)

o Number of interviews: 25.591 (around 1000 per country)

o Presentation of a total average of the 25 Member States weighted

according to the size of the population in each country.

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B. KEY FINDINGS

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B. KEY FINDINGS

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CURRENT USE OF TRAIN: 55% of the respondents already used national

or regional train. 10% of the respondents use national or regional train atleast several times per month.

SATISFACTION WITH THE CURRENT RAILWAY SYSTEM: More than 6

regular and occasional users out of 10 are satisfied with national and

regional train (63% and 66%).

SUPPORT FOR OPENING THE RAIL SYSTEM TO COMPETITION: More

than 7 respondents out of 10 are in favour of opening the national and

regional rail system to competition (71%). There is no difference between

regular, occasional and non-users of national or regional trains in terms of

level of support.NO CLEAR CORRELATION BETWEEN DISSATISFACTION WITH THE

RAILWAY SYSTEM AND THE SUPPORT FOR OPENING THE

COMPETITION


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C. SCOPE OF THE SURVEY

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1.THE CURRENT USE OF TRAIN IN THE

EU

2.ATTITUDES TOWARDS THE OPENING

OF RAILWAY COMPETITION IN THE EU

3.THE DESIRED EFFECT OF THEOPENING OF RAILWAY COMPETITION

IN THE EU

C. SCOPE OF THE SURVEY

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1. THE CURRENT USE OF TRAININ THE EU

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1.1 One respondent out of ten travels by national or regional trains

at least several times per month

QC1 How often do you travel by in (OUR COUNTRY) ?

Base: Average (25 Member States)

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1.2 The frequent use of national or regional trains is more likely to

be concentrated in countries that are at the center of Europe

QC1 How often do you travel by in (OUR COUNTRY) ? National or regional trains


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QC2. Why do you use national or regional trains most often ?

1.4 Leisure trips is the main reason for using national or regional

trains in all countries surveyed

Base: Respondents whotravel by national orregional train (n=14064)

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QC2. Why do you use national or regional trains most often ?

1.5 Going to work/ class is the main reason for the respondents

who use national or regional trains at least once a week

Base: Respondents who travel by national or regional train(n=14064)

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Going to work\ to

classBusiness trips Leisure trips

Other

(SPONTANEOUS)Don't know

TOTAL 10% 10% 70% 8% 2%

At least once a week 49% 17% 26% 6% 2%

Several times month/ Year 9% 12% 72% 6% 1%

Once a year/ Less/ Never 4% 6% 78% 9% 3%

National or regional trains


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QC3. What would make you more likely to travel by train ?

1.6 Lower prices is the main reason that could encourage

Europeans using the train

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QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?

1.7 A relative majority of respondents are satisfied with their

national and regional rail system


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Total not satisfied : 36% Total satisfied : 46%


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1.8 Western and Northern countries are more satisfied with their

national and regional rail system

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1.9 More than 6 regular and occasional users out of 10 are satisfied

with the national and regional rail system in their country


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Total 'Satisfied' Total 'Not satisfied' Don't know

TOTAL 46% 36% 18%

At least once a week 63% 36% 1%

Several times month/ Year 66% 33% 1%

Once a year/ Less/ Never 38% 37% 25%



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2. ATTITUDES TOWARDS THE OPENINGOF RAILWAY COMPETITION IN THE EU

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QC5. In general, do you support or oppose opening the national and regional rail system in (OURCOUNTRY) to competition provided that all operators must meet the same safety standards ?

2.1 More than seven in ten Europeans support the opening of the

railway competition in the EU

Base: Average (25 Member States) 18

Total oppose : 21% Total support : 71%


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QC5. In general, do you support or oppose opening the national and regional rail system in (OUR

COUNTRY) to competition provided that all operators must meet the same safety standards ?

2.2 A majority of respondents support opening the national and

regional rail system in all countries except in the Netherlands

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QC5. In general, do you support or oppose opening the national and regional rail system in (OURCOUNTRY) to competition provided that all operators must meet the same safety standards ?

2.3 No clear correlation between dissatisfaction with the railway

system and the support for opening the competition


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QC5. In general, do you support or oppose opening the national and regional rail system in (OUR

COUNTRY) to competition provided that all operators must meet the same safety standards ?

2.4 There is no difference between regular, occasional and non-

users of national or regional trains in terms of level of support

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Total 'Support' Total 'Opposed' Don't know

TOTAL 71% 21% 8%







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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) willhave on ?

2.5 Overall, the opening of the railway competition is expected to

have a positive influence on all aspects tested

Base: Average (25 Member States) 22


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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will haveon ?

Ticket prices

2.6 In each country, more than half of the respondents think that

it will have a positive influence on the ticket prices

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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will haveon ?

Ticket prices

2.7 Regular users are more likely to think that more competition

will have a negative impact on ticket prices

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Total 'A positive

influence'

Total 'A negative

influence'

No influence


TOTAL 72% 15% 6% 7%

At least once a week 69% 24% 3% 4%

Several times month/ Year 72% 17% 7% 4%

Once a year/ Less/ Never 72% 14% 6% 8%

Suburban trains


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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) willhave on ?

The safety of the railway network

2.8 There are high differences between countries about the

perception on the influence on the safety of the railway network

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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will

have on ?

The safety of the railway network

2.9 Regular and occasional users are more likely to think that more

competition will have a negative influence on the safety

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Total 'A positive

influence'

Total 'A negative

influence'

No influence


TOTAL 55% 20% 15% 10%

At least once a week 56% 27% 12% 5%

Several times month/ Year 53% 25% 15% 7%

Once a year/ Less/ Never 56% 18% 15% 11%



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QC7. Do you think that more competition in the rail market will be good or bad for ?

2.10 Nearly 8 respondents out of 10 think that the passengers will

benefit from more competition

Base: Average (24 MemberStates*)

*The question in a different way in the UK 27

Total good : 78%

Total good : 68%

Total good : 55%


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The passengers

2.11 In all the countries, an absolute majority of respondents

think that more competition will be good for the passengers

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The passengers

2.12 Again regular or occasional users are more sceptical than

non-users about the consequences for the passengers

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Total 'Good' Total 'Bad' Don't know

TOTAL 78% 13% 9%





Base: Average(24 Member States*)

*The question in a different way in the UK


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Employees of rail transport operators

2.13 There are high differences between countries on the

perceived benefits for the employees of rail transport operators

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l i l l lik l b i l


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Employees of rail transport operators

2.14 Regular or occasional users are also more likely to be sceptical

about the consequences for employees of rail transport

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Total 'Good' Total 'Bad' Don't know

TOTAL 55% 32% 13%








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QC8. Do you think that public funding of the rail sector will increase, decrease or remain the same ifthere is more competition in the rail market ? Public funding of the rail sector

2.15 More than a third of respondents think that public funding

will decrease in case of more competition in the rail market

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2 16 A l ti j it f d t i 14 t i thi k th t


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QC8. Do you think that public funding of the rail sector will increase, decrease or remain the same ifthere is more competition in the rail market ? Public funding of the rail sector

2.16 A relative majority of respondents in 14 countries think that

public funding will decrease if there is more competition

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3. THE DESIRED EFFECT OF THEOPENING COMPETITION IN THE EU

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3 1 7 respondents out of 10 wished that more competition lead to


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QC9. To what extent do you wish that more competition lead to the following effects ?

3.1 7 respondents out of 10 wished that more competition lead to

low cost offers


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Total Yes : 70%

Total Yes : 43%

3 2 A j it f d t i ll t i i h th t


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3.2 A majority of respondents in all countries wish that more

competition lead to low cost offers

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3 3 No significant differences between regular users occasional


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3.3 No significant differences between regular users, occasional

users or non-users on the wish for low cost offers

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Total 'Yes' Total 'No' Don't know

TOTAL 70% 21% 9%

At leas t once a week 73% 24% 3%



Low cost\ "no frills" rail service similar to that provided by some airlines

Suburban trains


ff


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3.4 There are high differences between countries regarding

premium offers

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3.5No clear difference between respondents who use the train mainly


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for business trips, going to work/class or leisure trips on the wish

for premium offers

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Total 'Yes' Total 'No' Don't know

TOTAL 43% 47% 10%

Going to work/ To class 43% 54% 3%

Business trips 46% 51% 3%

Leisure trips 42% 52% 6%

A premium offer which would be more expensive but would include additional

services (meals, films, newspapers, etc.)

Reasons to use national or regional train


3.6 Nearly two-thirds of the respondents wish that more


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QC9. To what extent do you wish that more competition lead to the

following effects ?

3.6 Nearly two thirds of the respondents wish that more

competition lead to more ways of buying tickets


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Total Yes : 65%Total No : 25%

3 7 An absolute majority of respondents in all countries wish that


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3.7 An absolute majority of respondents in all countries wish that

it lead to more ways of buying tickets

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3 6 Th t f th d t th t it tt t th


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3.6 Three-quarters of the respondents say that it matters to them

to buy tickets and get information through a single point

QC10. Where rail journeys use different rail operators, does it matter or not to you to be ableto buy tickets and get information which covers the whole journey through a single point,compared to these being provided by the different rail operators separately ?

Base: Average (25 Member States)Answer not relevant excluded

(n=23988) 42

Total Yes : 75%Total No : 20%

3 8 The degree of importance for this possibility varies highly


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QC10. Where rail journeys use different rail operators, does it matter or not to you to beable to buy tickets and get information which covers the whole journey through a single

point, compared to these being provided by the different rail operators separately ?

3.8 The degree of importance for this possibility varies highly

between the countries surveyed

Base: Average(25 Member

States) Answer not relevant

excluded

2012-07-02 presentation eurobarometer 388.pdf

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