居服．居福

Team E: Eui-Chul Jung / Yen-ju Hung / Li-Chih Wu /

Yung-Ching Yang/ Ching-Chun Shen/

Suthasinee Thong-On / Viktoria Krausert

From stranger to familyFrom one person to a team

Target Group

CaregiverFamily

member

Disability

elderly

Design challenge

Gain trust

From stranger to family

Caregiver Family member

Disability elderly

Key problem

PAIN

Medical knowledge

Caregiver role

Homecare system

Problem

Over expectation

not understand

no trust

Waiting

Unclear & worried

Hello!

I fly from St. Joseph hospital

Giftrust

Homecare tank

Homecare gift

Homecare letter

Homecare system

Homecare system

Medical profession

Social worker

Supervisor

Team leader

Family member

Disability elderly

From one person to a team

Home caregiver

Homecare timeline

In hospital

letter at home

First visiting

Discharge!!!

How can I take care him alone at home??

)

In the hospital

In the hospital

Supervisor Social worker

Family member

Disability elderly

Homecare Tank

Introduction kit about HomecareHomecare Tank

Homecare Tank

Homecare system

caregiver job description

Let’s prepare your house

QR code and Application

Contact

knowledge & training course (calendar)

) After application, we can only wait and wait.Who will coming, some stranger??

At home

First service: Caregivers are kind but strange. Do he/she professional?Is he/she reliable?

First visiting

)

information of the home caregivers

Homecare Letter

Homecare Letter

Caregiver

- Biography- Date of visiting- Specific job description- Want to tell- Contact

Homecare giftTell you how to co-care with the homecare givers

To gain more trust

First visiting

Homecare Gift

‘I know U’booklet

Special tools Mr.Joseph

Homecare Gift

‘I know U’booklet

Homecare Gift

Special tools

Homecare Gift

Mr.Joseph

Benefit

Comfort the patient and Their family

Build upcaregiver confidence

Find solution to shorten the gap

Business model

Who pay for it ?

Who will do this in the future?

Social workersGovernment

Homecare team Hospital

Operating mode: Benefit

One team

Team EEui-Chul Jung / Yen-ju Hung / Li-Chih Wu / Yung-Ching Yang /Ching-Chun Shen / Suthasinee Thong-On / Viktoria Krausert

From stranger to familyFrom one person to a team

Thank you!!!

居服．居福