MBA2010Global Leadership Development Programme

Contents

1. What is the Global Leadership Development Programme?..............p2

2. The Core course – GLDP: Skills……………………………………….p3

2.1 Overview……………………………………………………………..p32.2 Structure and Timing………………………………………………..p32.3 Assessment………………………………………………………….p32.4 Attendance and Participation………………………………………p4

3. Business Communications……………………………………………..p5

3.1 Structure and Scheduling…………………………………………..p53.2 Best Practice Presentations and Communications……………...p5-6

3.2.1 Aims & Objectives3.2.2 Topics Covered3.2.3 Format & Teaching Methods3.2.4 Pre-Course Work and Required Reading3.2.5 Assessment3.2.6 About Templar

3.3 Writing with Impact………………………………………………….p73.3.1 Aims & Objectives3.3.2 Topics Covered3.3.3 Format & Teaching Methods3.3.4 Pre-Course Work and Required Reading3.3.5 Assessment3.3.6 About iOpener

4. Further Skills Development Portfolio………………………………….p8

4.1 Structure and Scheduling…………………………………………..p84.2 Portfolio of courses………………………………………………....p8-9

4.2.1 Aims & Objectives4.2.2 Format & Teaching Methods4.2.3 Pre-Course Work4.2.4 Assignments & Assessment

4.3 Sign up and allocation of courses………………………………..p9

5. Key contacts and sign-up deadlines…………………………………p10

6. GLDP: Other Activities Contact List………………………………….p11

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1. What is the Global Leadership Development Programme?

The MBA programme provides innumerable opportunities for you to learn about and practice the art of leadership. Some of these activities exist as a formal part of the programme but the majority stem from optional activities. The aim of bringing these together under the Global Leadership Development Programme (GLDP) umbrella is to ensure students are aware of the range of activities through which they have the opportunity to practice and develop skills crucial to their success as future global leaders.

You will find that the majority of your core and elective courses give you a perspective on global leadership. In addition, the following activities within provide the opportunity to:

Gain an insight into your route to successful leadership in an interconnected world:

Compulsory: Global Leadership Assessment for Managers (GLAM), Understanding General Management (UGM), Capstone

Optional: International Exchange Programme (IEP)

Learn a new skill or competence relevant to being an effective leader:

Compulsory: Strategic Problem Solving, Business Communications, Further Skills Development Portfolio, Career Skills, Language Exit Requirement

Optional: Running a Best Practice Professional Club, Optional language & skills training

Provide the opportunity to practice and develop skills in different contexts :

Compulsory: Compulsory presentations, Second Year Project, Core course study groupOptional: First Year Project, Internship, Volunteering, Organising conferences &

Regional Days, Case competitions, Competition judging

Perform in a leadership role:

Compulsory: Core course study groupOptional: Volunteer team-leading, Internship, Club or London Business School Student

Association (LBSSA) governance, Conference & community event organisation, Competitions, Centre for Scientific Enterprise (CSE) Workshops for University College London (UCL) students, Company Champions, Academic & Career Representatives

Mentor or being mentored:

Optional: Crack-a-Case trainers, Alumni mentor scheme, Student Ambassadors, IEP and Hong Kong University (HKU) buddies, Entrepreneurship Summer School Mentoring, CSE Workshops for UCL students

Learn from successful global leaders about their career paths:

Compulsory: Core & Elective course guest speakersOptional: Shadowing Project, Distinguished Speaker Series, London Breakfast Series,

London Leadership Series, LBSSA Club Speaker Events, Private Equity Skills Module, Entrepreneurs Hour, Centre for Marketing Evening Seminars, Alumni Networking Clubs, Global Leadership Summit

This is not a definitive list but suggested starting points for development of your global leadership skills. More details about some of these activities can be found at the end of this section.

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2. The core course: GLDP: Skills

2.1 Overview

The GLDP: Skills core course is designed to increase the competitive advantage of London Business School MBA graduates in the marketplace. The emphasis is on doing rather than simply knowing and the format of the sessions provided aims to help you to improve your performance and individual impact through practical exercises. Training is delivered by professional external training companies who are specialists in their field and whose clients include blue-chip and international organisations as well as many of our graduate recruiters. The portfolio is informed heavily by feedback from recruiters and aims to provide a solid level of competence in business communications followed by the opportunity to address personal development needs across a range of skill sets.

2.2 Structure & Timing

The course is structured as follows:

Module: Business Communications Further Skills Development Portfolio

Credit Value: 0.5 credit 0.5 credit

Timing: September October October/December

Schedule: 1 day 3 x 1/2 day 2 days total

Subject: Best Practice Presentations & Communications

Writing with Impact

Free choice selection from list with guidance from Business Communications feedback

Assessment: Must pass both parts. Pass by attendance & participation.

In addition, there may be some Further Skills Development opportunities in year 2 but these would be optional and do not count for credit.

2.3 Assessment

GLDP: Skills is a 1 credit core course and as such all students are required to achieve a pass in order to progress to Year 2 of the programme (see the MBA2010 Assessment Regulations for more information).

To receive a pass for the Business Communications module, students must:

Complete all pre course work and arrive at sessions fully prepared Attend and participate fully in all sessions Complete any post course work by the deadlines specified to a passing standard

Students who achieve a pass for the Business Communications module will then be permitted to progress to the Further Skills Development Portfolio. Any student who fails either section of the Business Communications module will be required to undertake further practice, attend a follow up clinic and complete additional assessment later in the Autumn term before being allowed to progress.

To receive a pass for the Further Skills Development Portfolio module, students must:

Sign up for 2 days of further training as described in section 4.1 below. Attend and participate fully in all sessions

Detail about the form and timing of assessment of the individual modules of the course can be found in the following sections.

2.4 Attendance and Participation

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Development of skills is not an easily quantifiable matter in the space of half or one day. The decision to award either a pass or fail therefore will be judged mainly upon attendance and participation. Students who attend each of their allocated courses on time and prepared, participate fully and effectively in the courses, and (in the case of Business Communications), show a significant improvement in the skill level, will be awarded a pass.

Any students who fail to attend for either all or part of the session or do not participate in a positive and collaborative way will not normally be given the option of taking another course and be awarded a fail. In such cases, the student will be required to meet with the MBA Programme Director to discuss their particular situation.

Students excused from individual sessions due to extenuating circumstances will be asked to provide evidence to support their claim and will be required to make up the sessions at a later date, to be determined by the MBA Programme Office.

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3. Business Communications

This module is designed to develop your skills in both written and verbal communication in a business context. During each session you will work in small groups to practise and advance your skills in an interactive way. The focus will be on participation and feedback so that the training will address your individual development needs.

3.1 Structure and Scheduling

Business Communications will run over three sessions scheduled during late September/ early October as follows:

Part 1: Best Practice Presentations & Communications

This part is taught in small groups within your stream. These will be emailed to you before the course.

Stream A Stream B Stream C Stream D

Session 1 16 September 2008 19 September 2008 12 September 2008 18 September 2008

9.00am-5.30pm(inc 1 hr for lunch)

9.00am-5.30pm(inc 1 hr for lunch)

9.00am-5.30pm(inc 1 hr for lunch)

9.00am-5.30pm(inc 1 hr for lunch)

Part 2: Writing with Impact

For step 1, this is taught in groups of 4 students from within your stream.For step 2, the Career Services Cover Letter workshop- your stream will be split into 2 equal groups.For step 3, you will be in pairs from within your original group of 4 students.

All group information and specific timings for each group or pair will be emailed to you before the course.

Stream A Stream B Stream C Stream D

Step 1 9 October 20089.00-11.00am OR 11.15am-1.15pm

8 October 20081.00-3.00pm OR 3.15-5.15pm

10 October 2008 9.00-11.00am OR 11.15am-1.15pm

7 October 2008 9.00-11.00am OR 11.15-1.15pm

Step 2 – Career Services Cover Letter Workshop

16 October 20089.00-11.00am

15 October 2008 2.00-4.00pm

14 October 2008 2.00-4.00pm

14 October 2008 9.00-11.00am

Step 3 Week commencing 20 OctoberTimes to be confirmed via email

Week commencing 20 OctoberTimes to be confirmed via email

Week commencing 20 OctoberTimes to be confirmed via email

Week commencing 20 OctoberTimes to be confirmed via email

3.2 Best Practice Presentations & Communications

3.2.1 Aims & Objectives:

The primary objective of this module is to improve your ability to communicate your ideas verbally. It will give you an understanding of effective communication in both formal and informal situations. It will equip you with the necessary practical tools and techniques to ensure that your interactions are concise, engaging and are delivered with impact. Direct benefits of this include consistency and time saving in preparation.

3.2.2 Topics Covered:

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Enhancing individual communication style Reducing risk in critical/challenging environments Optimising presentation structure and strategy Saving time in preparation Making the most of visual aids, handouts and slides Maintaining a positive impression when responding to or asking questions

3.2.3 Format & Teaching Methods:

Training will be carried out in small groups (not study groups). Integrated instruction, discussion, role-play, examples (mainly from first-hand experience) and case studies are all employed as well as maximum use of video feedback. Long & short case studies and exercises are used to demonstrate specific points and these are changed regularly to reflect changing themes and trends in the financial world and business life.

3.2.4 Pre-Course Work:

You must come to the session ready to give a 3-5 minute presentation. Please note that there is no need to have any slides or visual material for this presentation. The subject for the presentation should be academically focused and related to your studies at London Business School. Some possible ideas could include:

1. a summary of a case that you might be asked to present at the beginning of a class (use a UGM case you will already have looked at);

2. a summary of a recent issue in the business press that you may be asked to present as part of a relevant class;

3. the reasons you should be awarded a place at one of our partner schools as part of the International Exchange Programme;

4. the business application of leadership skills developed on the MBA Orientation Away Day;5. pitch yourself as your stream’s academic, social or career representative.

This list is not exhaustive and you are free to talk about anything you may have come across in your studies.

There is no other pre-course reading for this subject. Course notes will be given out during the sessions to put into your binder.

3.2.5 Assignments & Assessment:

Assessment will be ongoing throughout the session and will be based on:

overall delivery and style preparation structure

Each student will have four opportunities to present their ideas during this session. Verbal feedback will be given during the session and, each student will receive written feedback.

3.2.6 About Templar:

Templar Advisors Ltd was formed in 2000 and is based in Central London. They provide advice and training on all aspects of spoken communication to clients all over the world. Most of their work comes from consultancy work on “live” projects such as Company Annual Results, equity and debt fund raising and investor-related events. They also advise on major pitches for consultancies, investment banks, investment managers, law firms and professional service firms, as well as speeches and presentations of all types for middle and senior management, politicians and public figures. For more information visit: www.templaradvisors.com

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3.3 Writing with Impact

3.3.1 Aims & Objectives:

To be able to express yourself clearly in writing is one of the top core business skills especially in today’s global environment. Badly written communications result in loss of time, effort and money. This three-step workshop shows you how to write clearly and avoid misunderstanding. So you can position your ideas, write for your readers and ultimately get what you want.

3.3.2 Topics Covered:

Organising your thoughts logically on paper Using structure and the inverted pyramid Writing strong topic sentences and opening paragraphs Understanding the power of verbs and the active voice Knowing about plain language Practising the ‘write-tight’ technique Looking at layout and presentation Editing: what this means and how to do it Analysing persuasive writing: the magic ingredient

3.3.3 Format & Teaching Methods:

As detailed in the schedule above, there are three steps to the Writing with Impact module:

Step 1 – Introductory workshop. This step is delivered by iOpener. For this step, you will be split into groups of 4 students within your stream to cover some fundamental aspects of writing skills

Step 2 – Cover Letter Workshop. This step will be delivered by Career Services and will focus on creating and presenting an effective Cover Letter

Step 3 – Writing Clinic. This step is delivered by iOpener. In groups of 2, you will work with your tutor from step 1 to focus on specific writing issues you have.

3.3.4 Pre-Course Work and Required Reading:

Bring to Session 1 (see section 3.1 for dates)

You must come to this session with a hard copy of an example of your writing. This should be no longer than one side of A4 and can be in the form of:

an assignment you will have already written (eg one submitted for your Understanding General Management (UGM) core course which is based on the topic of a ‘Dream Job’)

a covering letter

an article or report

an email of 200-250 words.

In addition you must have reviewed all course notes contained in the relevant section of this binder prior to attending the course. Please remember to bring these with you to the workshop.

Laptops will assist you greatly in these workshops, so we request that each student a laptop if at all possible. However, all of the rooms will have a PC and the tutor will have a laptop in case some students are unable to access a laptop for the workshop.

3.3.6 About iOpener:

iOpener have been working with London Business School for 8 years. The facilitators leading this workshop are all carefully selected for their skills, commitment and enthusiasm. They have various backgrounds in consulting, academia, journalism and business but all work internationally and many speak and work in other languages. For more information visit: www.iopener.co.uk.

4. Further Skills Development Portfolio

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This part of the course is designed to allow you to choose which particular skills areas you need to focus on and choose relevant courses accordingly. Throughout GLAM, UGM as well as other core courses and interaction with your classmates and study group, you will be able to identify specific skill sets which you feel you could develop further.

You have free choice from the portfolio on offer therefore you can choose which courses you would like to do. You have to do a minimum of 2 days of courses – this can be a mixture of full day and half day courses. Half day courses are indicated below.

4.1 Structure and Scheduling:

December Further Skills WeekThe majority of Further Skills courses will run during the week immediately following Week 10 of the Autumn term, 8-12 December 2008. You should be available this whole week as courses will be allocated based on demand rather than timetable requests.

Speed ReadingDue to its usefulness from the start of your MBA, a half day workshop in Speed Reading is being offered in week 1 of the Autumn term – please see the following schedule for specific timings:

Stream A Stream B Stream C Stream DMonday 29 September Tuesday 30 October Monday 29 September Tuesday 30 October2.00pm-5.30pm 2.00pm-5.30pm 9.00am-12.30pm 9.00am-12.30pm

N.B. Speed reading will also be on offer in the December skills week.

The Spoken English CompanyThis online course is being offered for the first time this year and is aimed at non-native speakers of English who want to focus specifically on improving their spoken English through accent and pronunciation work.

As this is a gradual skill to work on, students who wish to choose this as one of their skills options will be expected to start this online course by the end of October with an aim to complete the programme by the beginning of January.

This option will count as one full day of skills training. If you are interested in finding out more about this option, please refer to the Course Outline at the end of the binder.

4.2 Portfolio of courses

Courses will be offered in the following areas:

Accent & Voice Coaching (half day course) Advanced Business Writing Advanced Information Management Skills Dealing with Stress Influencing & Persuading Listening & Observing Managing Meetings Mind Mapping & Memory Personal Impact (half day course) Public Speaking Speed Reading (half day course) Successful Negotiation The Art of Communication The Spoken English Company (online programme) Winning Competitive Presentations

Detailed outlines for each course can be found in the final section of this binder.

4.2.1 Aims & Objectives:

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The Further Skills Development Portfolio has been developed over a number of years in response to feedback from graduate recruiters, faculty, students and the recent Global Business Capabilities survey about the type of skills required in MBA graduates. The aim is to ensure that by the end of the programme, students possess a fully rounded skill set and are capable of applying the business knowledge acquired during the programme to work effectively in any role within any organisation.

This is where you get to tailor the training to your individual development needs by selecting the courses most relevant to you. It is important therefore that before making your choices, you undertake a period of self-assessment. You have already undertaken one such assessment during GLAM and Career Services will have advised that you should already be considering your career strategy. Understanding where the gaps are in your skill set for the direction you intend to take is crucial to making the right choice of courses from the Further Skills Development Portfolio and ultimately the MBA Programme as a whole.

4.2.2 Format & Teaching Methods:

Training occurs in small groups (average size is 10) to allow plenty of time for individual attention, practice and peer-to-peer as well as trainer feedback. Theory is kept to a minimum and workshops will make use of role plays, video/audio recording/playback, exercises, case studies, etc.

4.2.3 Pre-Course Work:

Students must ensure they have completed any pre-course work required for their chosen courses and come to the sessions suitably prepared. Course outlines include details of any required pre-course work.

4.2.4 Assignments & Assessment:

To pass Further Skills Development, students must

Sign up for 2 days of further skills training from the options given in section 4.1. Attend on time, appropriately prepared and participate fully in all sessions.

Although not a formal requirement to pass this module, all students are strongly encouraged to complete the post course evaluations as your feedback plays an important part in our decisions about which courses and trainers remain in the portfolio year on year. 4.3 Sign Up & Allocation:

As students are free to choose 2 days of training from the portfolio, there will a period of sign up before courses are allocated.

We will ask you to indicate your choices in order of preference that add up to either 1.5 or 2 days (depending on whether you took Speed Reading in October). We aim to give you your first choices wherever possible, but we collect the second set of choices in the event that this is not possible. After sign up closes, we will look at the data of your first choices to see if we can meet initial demand. At this stage we will try to put on more streams of popular courses and, conversely, may cancel some if signup has not been sufficient.

Where a course is oversubscribed, we will refer to the preference you assigned to it during sign up to make a decision as to who is allocated a place. Therefore if a course is particularly important to you, we suggest that you list it as preference 1. In the event that we cannot allocate you to your first choices, we will then refer to your second set of choices. Please choose carefully as you will not be able to change your selections after the sign up deadline.

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5. Key Contacts & Sign-up deadlines

Business Communications contacts:

Matthew Wilcox mwilcox@london.edu x 7541Or contact your iOpener/Templar tutor direct

Further Skills Development contacts:

Michelle Heatley mheatley@london.edu x 7535

Sign-up deadlines:October Speed Reading:Sign up opens Friday 12 September Sign up closes Friday 19 September

http://forms.london.edu/form.asp?id=8052

Further Skills Week:Sign up opens Monday 29 September Sign up closes Monday 6 OctoberCourse allocations released: Friday 17 October.

The links to the online sign up forms will be emailed to you and made available on Portal > My Programme > Core > GLDP.

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6. GLDP: Other Activities Contact List

The compulsory activities listed at the beginning of this document are all scheduled within the MBA programme and you will receive information about them at the appropriate times from the MBA Programme Office.

In addition, there are a huge number of optional activities that you can get involved in, which will develop your global leadership skills. The full list is too numerous to mention and it is in part up to you to seek out the kind of activities that provide the development opportunities you require. However, to get you started, we have given the optional activities listed at the beginning of htise outline along with contact details should you wish to find out more:

Academic RepCSEL Workshops for UCL studentsFirst Year and Shadowing ProjectsInternational Exchange Programme (IEP)IEP and HKU buddiesLondon Leadership SeriesOptional language trainingStudent Ambassadors

Contact the MBA Programme Office:mbateam@london.edu

Career coachingCareer RepCompany ChampionsInternships & graduate recruitmentOptional skills trainingRunning a Best Practice Professional Club Summer Consulting

Contact Career Services:careerservices@london.edu

Volunteering Voluntary project team-leading

Contact NetImpact:netimpact@london.edu

Crack-a-Case trainers Contact Consulting Club:consulting_club@london.edu

Career & Regional TreksClub Speaker EventsClub or LBSSA governanceConference & community event organisation Regional Days

Contact London Business School Student Association:http://www.londonsa.org/

Alumni mentor scheme Contact Alumni Relations:alumnirelations@london.edu

Distinguished Speaker SeriesGlobal Leadership SummitLondon Breakfast Series

Watch Portal Events Calendar and emails for details.

Business plan competitionsCase competitions – participation & judgingCentre for Marketing Evening SeminarsEntrepreneurs HourEntrepreneurship Summer School MentoringGuest speakersGlobal Social Venture Competition Private Equity Institute Skills Module

Visit the Subject Area and Research Activity pages on the website: http://www.london.edu/subjectareas.htmlhttp://www.london.edu/researchactivities.html

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