3dsmax8 ig

AUTODESK®

3DS MAX® 8

Installation and Support Guide

Date:

08.12.05

Autodesk Part No.:

NO Part Number Needed

Colors: 1C+PMS 320

K PMS 320

Description:

3dsMax8_InstallGd_Mcvr.ai

Copyright © 2005 Autodesk, Inc. All rights reserved.

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Autodesk Canada Co./ Autodesk, Inc., reserves the right to revise and improve its products as it sees fit. This publication describes the state of this productat the time of its publication, and may not reflect the product at all times in the future.

Autodesk Trademarks

The following are registered trademarks of Autodesk, Inc., in the USA and other countries: 3D Studio, 3D Studio MAX, 3D Studio VIZ, 3ds Max,ActiveShapes, Actrix, ADI, AEC-X, ATC, AUGI, AutoCAD, AutoCAD LT, Autodesk, Autodesk Envision, Autodesk Inventor, Autodesk Map, AutodeskMapGuide, Autodesk Streamline, Autodesk WalkThrough, Autodesk World, AutoLISP, AutoSketch, Backdraft, Biped, Bringing information down toearth, Buzzsaw, CAD Overlay, Character Studio, Cinepak, Cinepak (logo), Civil 3D, Cleaner, Codec Central, Combustion, Design Your World, DesignYour World (logo), EditDV, Education by Design, Gmax, Heidi, HOOPS, Hyperwire, i-drop, IntroDV, Lustre, Mechanical Desktop, ObjectARX,Physique, Powered with Autodesk Technology (logo), ProjectPoint, RadioRay, Reactor, Revit, VISION*, Visual, Visual Construction, Visual Drainage,Visual Hydro, Visual Landscape, Visual Roads, Visual Survey, Visual Toolbox, Visual Tugboat, Visual LISP, Volo, WHIP!, and WHIP! (logo).

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The following are registered trademarks of Autodesk Canada Co. in the USA and/or Canada, and other countries: Discreet, Fire, Flame, Flint, Flint RT,Frost, Glass, Inferno, MountStone, Riot, River, Smoke, Sparks, Stone, Stream, Vapour, Wire.

The following are trademarks of Autodesk Canada Co., in the USA, Canada, and/or other countries: Backburner, Multi-Master Editing.

Third-Party Trademarks

All other brand names, product names or trademarks belong to their respective holders.© 2005 Microsoft Corporation. All rights reserved.ACIS © 1989–2005, Spatial Corp.AddFlow Copyright © 1997–2005 Lassalle Technologies.Certain patents licensed from Viewpoint Corporation.clothfx is a trademark of Size8 Software, Inc.Portions Copyrighted © 2000–2005 Joseph Alter, Inc.Licensing Technology Copyright © Macrovision Corp. 1996–2005.OpenEXR Bitmap I/O Plugin © 2003-2005 SplutterFish, LLCOpenEXR © 2003 Industrial Light and Magic a division of Lucas Digital Ltd. LLCPortions Copyrighted © 1989–2005 mental images GmbH & Co. KG Berlin, Germany.Portions Copyrighted © 2000–2005 Telekinesys Research Limited.Portions Copyrighted © 2005 Blur Studio, Inc.Portions Copyrighted © 2005 Intel Corporation.Portions developed by Digimation, Inc. for the exclusive use of Autodesk, Inc.Portions developed by Lyric Media, Inc. for the exclusive use of Autodesk, Inc.Portions of this software are based on the copyrighted work of the Independent JPEG Group.JSR-184 Exporter Copyright (c) 2004 Digital Element, Inc.QuickTime © 1992–2005, Apple Computer, Inc.REALVIZ Copyright © 2005 REALVIZ S.A. All rights reserved.ZLib © 1995-2003 Jean-loup Gaily and Mark Adler

This product includes Radiance software (http://radsite.lbl.gov/radiance) developed by the Lawrence Berkeley National Laboratory (http://www.lbl.gov). Copyright © 1990–2005 The Regents of the University of California, through Lawrence Berkeley National Laboratory. All rights reserved.Wise Installation System for Windows Installer © 2004 Wise Solutions, Inc. All rights reserved.

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Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in FAR 12.212 (Commercial Computer Software-RestrictedRights) and DFAR 227.7202 (Rights in Technical Data and Computer Software), as applicable.

tocTable of Contents

Introduction ....................................................................................................................... 1

System Requirements ....................................................................................................... 1Software Requirements........................................................................................................................ 1Hardware Requirements ..................................................................................................................... 2

Documentation ................................................................................................................. 3

Preparing to Install 3ds Max 8.......................................................................................... 4The 3ds Max 8 Install Panel................................................................................................................. 5

Installing 3ds Max and other Components .................................................................... 6Interrupting the Install Process .......................................................................................................... 7Installing in Silent Mode...................................................................................................................... 8Autodesk Backburner 3.0 .................................................................................................................... 8Reference................................................................................................................................................ 8Architectural Materials, Additional Maps and Materials............................................................... 9Recommended Support Installs ......................................................................................................... 9mental ray Shaders Environment Variable....................................................................................... 9

Starting and Activating 3ds Max 8 .................................................................................. 9Starting 3ds Max 8 ................................................................................................................................ 9Activating 3ds Max 8 ......................................................................................................................... 10

Graphic Display Drivers.................................................................................................. 12Changing Graphic Display Drivers ................................................................................................. 13

Licensing 3ds Max 8 ....................................................................................................... 14Standalone License ............................................................................................................................. 14Network-Licensed Version ............................................................................................................... 17

Installing Supplemental Tools ........................................................................................ 17

Autodesk 3ds Max 8 SDK.................................................................................................................. 18Autodesk Backburner 3.0 (Stand-Alone) ........................................................................................ 20Autodesk Vault ................................................................................................................................... 20

Network Deployment Components .............................................................................. 21

Partners, Plug-ins, Samples, and Tutorials .................................................................... 22Partners ................................................................................................................................................ 23Autodesk Certified Animation Plug-Ins ......................................................................................... 24Samples ................................................................................................................................................ 26Tutorials ............................................................................................................................................... 26Combustion Trial Version ................................................................................................................. 26

Adding, Removing or Repairing Components............................................................. 27Adding Components ......................................................................................................................... 27Removing Components .................................................................................................................... 28Repairing Components ..................................................................................................................... 29

Troubleshooting............................................................................................................... 30Installation Questions ........................................................................................................................ 30Startup Questions ............................................................................................................................... 31Activation Questions.......................................................................................................................... 31License and Portable License Utility Questions............................................................................. 31General Questions .............................................................................................................................. 33

Support............................................................................................................................. 34Reseller Support.................................................................................................................................. 34Online Support Resources................................................................................................................. 343ds Max Training Resources ............................................................................................................. 34Authorized Media & Entertainment Training Centers (ATC) ..................................................... 34Self-Paced Learning (In English Only): ........................................................................................... 35

IntroductionWelcome to Autodesk 3ds Max®8 - the new version of Autodesk Media and Entertainment's comprehensive solution for advanced 3D modeling, animation, and rendering. 3ds Max 8 helps game developers, effects artists and designers to realize their ideas. It delivers advanced character tools, scripting features, asset management and more to accelerate 3D content creation and drive pipeline efficiency. For a complete explanation of the features that are new to 3ds Max 8 see “What’s New in 3ds Max 8” in the 3ds Max 8 User Reference.

This guide provides information for installing and starting 3ds Max 8. In addition to describing steps to install the program quickly, it includes information about system requirements and troubleshooting. It also tells you how to uninstall 3ds Max 8. This document also provides an overview of the various documents available to help you use certain aspects of 3ds Max 8 such as Autodesk® Vault and mental ray®.

System RequirementsBefore you begin the install process, make sure your system meets the minimum software and hardware operating requirements for 3ds Max 8.

Software Requirements• Primary Operating System—Microsoft® Windows® XP Professional (Service Pack 2)

(recommended), Windows 2000 (Service Pack 4), or Windows XP Home Edition (Service Pack 2)

Important: You must have administrative permissions to install the 3ds Max software.

Note: Windows 98 and Windows ME are not supported operating systems.

• Internet Explorer® 6 (or later)—To activate and register 3ds Max and to view the online Help systems, you must have Internet Explorer® 6 (or later). You can download Internet Explorer from the Microsoft Web site: www.microsoft.com/windows/ie/.

install3ds Max Installation and Support Guide

www.microsoft.com/windows/ie/

System Requirements 2

• DirectX 9.0c with the DirectX 9.0c-june 2005 update—DirectX 9.0c with the Direct X 9.0c update is automatically installed with 3ds Max 8 if not already present. You may already have DirectX 9.0c with the DirectX 9.0c -june 2005 update; it is included with Windows XP SP2.

DirectX 9.0c with the DirectX 9.0c-june 2005 update is a minimum requirement for 3ds Max 8 and is used for graphic display. In addition, some 3ds Max 8 plug-ins link to DirectX runtimes.

• QuickTime® 5 (or later)—QuickTime® 5 (or later) to run the QuickTime plug-in and Panorama Exporter. QuickTime 6.5 is on the 3ds Max 8 Installation DVD. On the Install panel, when you click Install to install 3ds Max 8, you can install QuickTime 6.5 under the Recommended Support Installs heading on the right side.

See “Apple QuickTime 6.5” on page 9 for more information.

• Java™ Runtime Environment 1.4.2—On the Install panel, when you click Install to install 3ds Max 8, you can install Java™ Runtime Environment 1.4.2 under the Recommended Support Installs heading on the right side.

• Autodesk® DWF™ Viewer and MSI 3.0—Both installed automatically when you run the launch.exe file.

Optional Software

• OpenGL® —if your graphics card supports OpenGL you will need to install the OpenGL driver that comes with your card. For further information see www.opengl.org.

Hardware Requirements• Computer—Intel® PIII or later processor or AMD® processor, running at 500 megahertz or

higher, Xeon™ or dual AMD Athlon™ or Opteron™ 32-bit system.

• RAM—Minimum 512 MB (1 GB recommended) and 500 MB (2 GB Recommended) swap file size.

The complexity of your scene impacts the amount of RAM you need to maintain performance.

• Display—Graphics card supporting a minimum resolution of 1024 x 768 x 16-bit color. OpenGL™ and Direct 3D hardware acceleration are supported; accelerator 1280x1042x32-bit color with 256 MB RAM

Note: 256-color mode is not supported.

• Pointing device—Microsoft-compatible pointing device or Wacom® tablet. 3ds Max has special optimizations for a three-button mouse or Microsoft Intellimouse® and has support for the scroll wheel. The Microsoft-compatible three-button scroll mouse is recommended.

Make sure you are using the most current driver for your pointing device. The best method to obtain the most current driver for any peripheral you are using is to download it from the manufacturer's web site.

www.opengl.org

Documentation 3

• DVD-ROM—Required for loading software, and all other installations from the 3ds Max 8 Installer DVD.

• Free Hard Disk Space—Typically 650 MB of free hard disk space for installation. This varies according to the custom components you choose to install.

Important: The Windows swap-file size should be a minimum of 300 MB. Recommended swap file size is three times the amount of physical RAM on your computer. Depending on scene complexity, more Windows swap space might be desirable.

Optional Hardware

• Sound card and speakers—Required for listening to sound tracks.

• Network —A TCP/IP-configured network for use in network rendering.

Calculating the Appropriate Swap-File Setting

A good rule to keep in mind for configuring your Windows swap file is to have three times the amount of physical memory (RAM) on your system. When you output to high-resolution film or print work, the demands will be much higher than for video resolutions. This is especially true when using Image Motion Blur.

Many users dedicate entire hard drives or partitions as swap files. Setting swap files in this manner avoids any fragmentation of the swap file.

It is very important that you have sufficient swap space set aside. A common cause of system instability is an improperly sized swap file.

DocumentationThe Documentation panel of the 3ds Max 8 Installer gives you access to documents that are separate from the 3ds Max 8 User Reference. You also have access to other documents on the 3ds Max 8 Installer DVD in the \Manuals folder. It is recommended that you read the Readme.rtf and the 3ds Max 8 Installation and Support Guide before beginning the install.

For an explanation of the various documents see the “3ds Max Documentation Set” topic in the User Reference available from the Help menu in 3ds Max 8.

Preparing to Install 3ds Max 8 4

Preparing to Install 3ds Max 81. Locate your serial number on a sticker on the 3ds Max packaging (XXX-XXXXXXXX).

Your product serial number is essential for installation, registration, and activation. Record and keep this information; for example, you can peel the sticker off and put it on your DVD case. Your serial number will also be required for your next upgrade, if you ever have to reinstall or reactivate the software, or if you ever need to contact support.

2. Read the Readme.rtf file.

This file contains late-breaking information about your product and its behavior on certain hardware and operating systems. This file is available from the Documentation panel of the 3ds Max 8 installer.

3. Obtain administrative permissions.

You will need these permissions for activities including the following:

•Installing the 3ds Max 8 package.

Preparing to Install 3ds Max 8 5

•Installing network-rendering services.

•Removing 3ds Max 8 or any of its components.

•Importing and exporting your 3ds Max 8 license. See “Updating or Moving your 3ds Max License” on page 15.

4. Ensure that DirectX 9.0c and the DirectX 9.0c-june 2005 update are installed.

These are requirements for installing 3ds Max 8.

Note: If the 3ds Max Installer detects that the correct version of DirectX with the correct update is not installed, the installer will automatically install them during the installation of 3ds Max 8.

5. Ensure that you have sufficient free space.

You will need approximately 650 MB on your hard drive for a normal install. This is required for the 3ds Max 8 temporary installation files.

6. Ensure that none of the following programs are running: 3ds Max, AutoCAD®, Autodesk® Combustion®, or Autodesk® VIZ.

The 3ds Max 8 Install PanelWhen you insert the 3ds Max install DVD, you're presented with the Install panel. This initial panel guides you through the main steps you need to follow to install 3ds Max 8 and its components.

Installing 3ds Max and other Components 6

Including this panel, there are five panels available at the top of the dialog:

• Install—This is the main welcome panel with installation steps.

• Documentation—Provides access to additional documentation that outlines the new features and install and licensing procedures.

• Support—Displays links to Reseller Support, Support Resources, Discussion Forums, and Training. You can also access these links by clicking Support on the Install Panel.

• Network Deployment—Gives you more information about installing and configuring a network-licensed version of 3ds Max or installing standalone licensed versions of 3ds Max on multiple systems. You can also access this information by clicking Network Deployment on the Install Panel.

• Partners and Samples—Provides access to the partners, Autodesk Certified Animation Plug-ins, Samples, and Tutorials. See “Partners, Plug-ins, Samples, and Tutorials” on page 22 and “Installing Supplemental Tools” on page 17.

Installing 3ds Max and other Components1. Close all open programs, and insert the 3ds Max 8 Installation DVD into the DVD–ROM drive.

The 3ds Max 8 Install Panel is displayed.

If Autorun does not start the 3ds Max 8 Installer, try one of the following:

•In Windows Explorer or My Computer, navigate to your DVD-ROM. Click the launch.exe file to open the 3ds Max 8 Installer.

•In Windows Explorer, right-click the drive letter assigned to your DVD-ROM and then select AutoPlay.

•Click the Start button (located on the taskbar) and select Run. In the Run dialog enter the path to the lauch.exe file, such as e:\launch.exe (if your DVD-ROM drive is mapped to the e drive), and then press ENTER.

2. On the Install panel, click Install under Step 2.

3. Choose the components you want to install. To the right of each component, checkmarks indicate which features will be installed.


.

Important: The 3ds Max Software Developer Kit (SDK), the SDK help file, and Autodesk® Vault are not installed by default. To install the SDK, go to “Autodesk 3ds Max 8 SDK” on page 18. For information on how to install Autodesk Vault, see “Autodesk Vault” on page 20.

4. Click Install at the bottom of the screen. The 3ds Max 8 Setup dialog appears.

Note: To abort the installation, click Cancel.

5. Follow the prompts until you receive a message confirming the completion of your installation.

Tip: Click Back if you would like to change any information during the install process.

Interrupting the Install Process

You can interrupt the install process by clicking Cancel during the installation. You then have the option of resuming the install or exiting. If you exit the installation midway through, you can install the application at another time.

Installing in Silent Mode

You can also install 3ds Max 8 from the command line in silent mode. This is useful if you need to install 3ds Max 8 on several machines at one time. Refer to the NetInstallGuide.pdf in \Manuals folder on the 3ds Max 8 Installer DVD for further information.


Autodesk Backburner 3.0Autodesk® Backburner™ is the 3ds Max 8 network-rendering management software, also used by Autodesk® Combustion®. 3ds Max 8 has been designed to work with Backburner 3.0.

Backburner 3.0 is installed with 3ds Max 8 when you use the 3ds Max 8 Installer.

You can also install a stand-alone version of Backburner 3.0. In this case you do not need to install 3ds Max 8. Choose Autodesk Backburner 3.0 under Installing Supplemental Tools on the Install Panel. This is useful when you are setting up a render farm and want to use a machine for rendering only.

If you install 3ds Max 8 in silent mode, you will need to install Backburner 3.0 separately. Refer to the NetInstallGuide.pdf in \Manuals folder on the 3ds Max 8 Installer DVD. You can also find Backburner on the 3ds Max 8 installation DVD under \Installs\3dsMax\backburner.

If you're installing 3ds Max 8 on a system that had installations of 3ds Max 7 or Combustion, an older version of Backburner is already installed on the system. Backburner 3.0 is installed by default to the following path: \Program Files\Autodesk\Backburner and it can co-exist with previous versions of Backburner. If older versions of 3ds Max or Combustion have jobs that are scheduled to be run on an older version of Backburner, they will be run using this older version unless you manually update the job to be run with Backburner 3.0. All jobs can be assigned to Backburner 3.0 regardless of which version of 3ds Max or Combustion they were created in because Backburner 3.0 is backward compatible. Any 3ds Max 7 or Combustion network-rendering jobs that are still in the queue will not be lost.

Note: Backburner 3.0 does not acquire settings from previous versions of Backburner. You must create new settings in Backburner 3.0.

For Backburner 3.0 user reference and install information, see “Backburner Reference” on the Contents tab of the 3ds Max 8 User Reference.

Reference

Several documents are installed when you install 3ds Max 8. For an explanation of the various documents see the “3ds Max Documentation Set” topic in the User Reference available from the Help menu in 3ds Max 8.

Architectural Materials, Additional Maps and Materials

Several maps and materials are installed into your \3ds Max 8\maps and \matlibs folders if you select the Architectural Materials, Additional Maps and Additional Materials option.

Starting and Activating 3ds Max 8 9

Recommended Support Installs

Apple QuickTime 6.5

Apple QuickTime 6.5 is required to run the 3ds Max QuickTime plug-in. 3ds Max software has the ability to read and write QuickTime MOV files only if the QuickTime software is installed on your computer. Choose this option to install QuickTime support.

During the QuickTime installation, choose the “Recommended” install in order to have read-and-write functionality of QuickTime files.

Acrobat® Reader® 7.0

If needed, install Acrobat® Reader® 7.0 from this panel. By default, as soon as you attempt to open a document from the 3ds Max 8 Installer DVD the Acrobat® Reader® 7.0 Installer is launched if not already installed. You will need Acrobat Reader 7.0 to view all of the PDF documents on the installer DVD.

mental ray Shaders Environment Variable

The MAX8_MI_ROOT environment variable allows you to remap the location of your mental ray shaders. You can modify the path in Start > Control Panel > System > Advanced Tab > Environment Variables.

Starting and Activating 3ds Max 8

Starting 3ds Max 8To start 3ds Max for the first time:

• Start 3ds Max from Start > Programs > Autodesk > 3dsmax 8 > 3dsMax or from a shortcut on your desktop.

You can also start the program by navigating to the install folder with My Computer or Windows Explorer and then double-clicking 3dsmax.exe.

While administrative permissions are required to install 3ds Max, you can log on to the system as a regular user to run 3ds Max.

Starting 3ds Max 8 with Command Line Switches

You can start 3ds Max 8 with special settings using command line switches.


To see a complete list of command-line switches and their functions, see “Starting 3ds Max from the Command Line” in the 3ds Max 8 User Reference.

Note: You may need to activate the program before you can use these commands to start it.

To run 3ds Max 8 using a command-line switch:

1. From within Explorer, My Computer, or the Desktop, right-click the icon for 3ds Max 8 or its shortcut.

A shortcut menu appears.

2. Choose Properties. The Properties dialog appears.

3. In the Target text box, add the command-line switch after the program path and executable file name. For example: “c:\Program Files\Autodesk\3dsMax8\3dsmax.exe” -h

Note: Ensure the command-line switch is outside of the quotation marks (“).

4. Click OK.

The command-line switch takes effect the next time you run the program from the shortcut.

Activating 3ds Max 8The first time you start 3ds Max, the Activation Code dialog is displayed. This dialog allows you to proceed with your activation, or start using 3ds Max.

The Activation Code dialog continues to appear when you start 3ds Max until you have activated the product. You can also start the Activation Wizard while running 3ds Max by choosing Help > Activate the Product.


If you encounter a licensing error that requires you to reactivate your copy of 3ds Max, you will be able to choose only the Activate the Product option from the Activation Code dialog. The other options are unavailable.

Using the Activation Wizard

For your convenience, 3ds Max provides the Activation Wizard for electronic registration and quick access to your activation code. The Activation Wizard appears after you install 3ds Max and run it for the first time. It steps you through all the information needed for registering your product and for providing you with an activation code.

You can obtain your activation code directly on the Web, by fax, email, or postal mail. You can also immediately enter your activation code if you already have one.

To obtain a 3ds Max activation code using the Activation Wizard:

1. Start 3ds Max.

2. If you have not yet activated your copy of 3ds Max, the Activation Wizard appears.

3. Choose Activate 3ds Max 8, and click Next.

4. Choose Register And Activate, and click Next.

5. If you already have an activation code, choose Enter Activation Code. If you need an activation code, choose Get Activation Code. Click Next.

6. Enter the requested registration information, and click Next.

7. Enter your personal information, and click Next.

8. Confirm your personal information, and click Next/Submit.

9. If you are entering an activation code choose a registration method. You can choose Connect Directly Via The Web, Fax Request, Email Request, or Mail Request to register and obtain your activation code. You will need to provide your request code. If you chose Get Activation Code then 3ds Max 8 will launch.

Each registration method walks you through the procedure for activating 3ds Max, depending on your geographic location.

If you are unable to complete the activation process online, you can use the phone or fax numbers below:

United States, Canada, and Latin America

•e-mail:[email protected]

•Fax: 800.225.6490 or 415.507.4937

Graphic Display Drivers 12

•Phone: 800.551.1490

Europe, Middle East and Africa

•e-mail: [email protected]

•Fax: +41 (32) 7239169

Asia Pacific

•e-mail:[email protected]

•Fax: +65.6735.4857

Operation in Trial Mode

If you don't want to activate the software at this point, you can choose Run The Product. You are given a 30-day trial period during which you can use 3ds Max. The trial period starts from the time you first start the program. You cannot reinstall the application to restart your 30-day trial period.

Graphic Display DriversThe first time you start 3ds Max, and have either run or bypassed the Activation Wizard, the Graphics Driver Setup dialog is displayed. Some options on the dialog are unavailable if the appropriate hardware and drivers are not installed. Choose Software, the default driver, unless you want to use a different option supported by your video card.

Software—This is the default driver. It works with any graphics card meeting the minimum requirements.

Graphic Display Drivers 13

OpenGL—Many graphics cards now support hardware-accelerated OpenGL. This selection often gives you the best graphics performance. If your graphics card does not support OpenGL, the current Windows OpenGL driver will be used. The graphics-card manufacturer's OpenGL driver gives better performance than the stock Windows OpenGL driver.

To check the OpenGL driver, you can start 3ds Max and go to Help > About 3ds Max. The About 3ds Max dialog shows you what driver is configured. If you see OpenGL, followed by the card manufacturer's name, your card has specific OpenGL support.

Direct3D—Uses a driver from the hardware manufacturer designed to work with hardware accelerators. This works only if DirectX 9.0c with the DirectX 9.0c-june 2005 update is installed and your display driver for your graphics card supports it. In addition, this option works only with cards having at least 32 MB of memory.

Clicking the Advanced Direct3D button opens the Direct3D Driver Setup dialog, where you can choose the Direct3D version and device. To exit this dialog and select a different graphic driver, click Revert From Direct3D.

Custom—Uses a driver that has been supplied by the graphics-card manufacturer. The file must first be copied into the \drivers folder under \3dsMax8.

Configuring for a Custom driver may result in an error message: “Interactive 3D Renderer Failed”. This usually means the graphics card does not support a custom driver; you should try configuring for OpenGL or Direct3D.

Changing Graphic Display Drivers

If you're not sure which option gives you the best performance, try different graphics configurations by starting 3ds Max from Windows Start > Programs > Autodesk > 3ds Max 8 > Change Graphics Mode. Once you find a driver that gives you the best performance, start 3ds Max using your normal shortcut. Use the same method if you decide you want to change your graphic display driver at a later time.

Note: After you choose the display driver, 3ds Max starts and is ready to use.

Licensing 3ds Max 8 14

Licensing 3ds Max 8When you purchase 3ds Max you purchase either a standalone-licensed version or a network- licensed version. The following section provides information on both types of licenses.

Note: If you are upgrading 3ds Max, you do not need the previous version of 3ds Max installed on your system. However, you will need your previous serial number to obtain a new activation code.

Standalone Licenses —The standalone licensing model is best suited to environments where 3ds Max 8 is only installed one or on a couple of machines. This is the default license type for 3ds Max. See “Standalone License” on page 14.

Examples of standalone licensing environments include:

• A standalone machine not attached to a network.

• A laptop that is not connected to its docking station (and not connected to the network).

• A small company where 3ds Max 8 is only installed on a few machines.

Network Licenses —The networking licensing model is best suited to environments where 3ds Max is installed on multiple networked systems. See “Network-Licensed Version” on page 17.

Examples of network licensing environments include:

• A render farm.

• A classroom setting.

Standalone License

When you activate 3ds Max, only the computer you activated it on is licensed to run that copy of the program. The license is bound to that machine. The licensing software uses the following components of the computer to identify the license rights:

• Hard disk where the operating system resides

• Files in the license folder

• System date and time

Making changes to any of these components can cause a license error that requires you to reactivate your copy of 3ds Max.

In a stand-alone system setup you license 3ds Max during the activation process as described in “Using the Activation Wizard” on page 11.


System Date and Time—Stand-Alone Licenses

Once you have activated your software, the 3ds Max license allows for time changes within two days of the current time on your system clock. If you set the system clock back more than two days, the next time you start 3ds Max, you're given the option of correcting the system clock. If you do not correct the system clock, a license error is generated, and you must reactivate the software.

For security reasons, you can only set your clock back twice, at which point you will need to reactivate your copy of the software.

License Folder

When you install 3ds Max, the installer adds a hidden license folder named c:\Documents and Settings\All Users.winnt\Application Data\Macrovision\Licenses.

Do not tamper with the license folder or any files within the folder.

Updating or Moving your 3ds Max License

If you make changes to your computer, or if you install 3ds Max on a new computer, you need to take steps to ensure that you do not receive license errors. Do so by exporting the license from your system using the Portable License Utility (PLU). Changes that will require the use of the PLU include changing the main hard disk, the motherboard, or upgrading the BIOS.

Note: Just adding memory or changing the video card does not require reactivation.

The license information is not removed when you uninstall the software following a standard uninstall process. If you reinstall on the same system, the 3ds Max license information is still valid. You do not have to reactivate or use the PLU.

Portable License Utility

Your 3ds Max license is valid on only one computer at a time. With the PLU, you can transfer the license to another computer or transfer it back to the original computer.

You must have administrative permissions to use the PLU.

To transfer a license to another computer using the PLU:

1. From the Windows Start menu > Programs > Autodesk > 3ds Max 8, run the Portable License Utility.

2. Go to the Licenses page and click Export License.

3. Click Add to add the other Computer name and Identification code, then click Ok. The Export License dialog opens.

4. A license transfer file must be used the first time a license is exported. Click Transfer License.


5. From the other computer, run the PLU, and click Import License then browse to import the file you just created.

To temporarily transfer your license while changing your system:

1. Follow step 1 and 2 from the previous procedure.

2. On the Export License dialog change the destination path to your external device such as a flash drive or floppy.

3. Click Transfer License.

4. When the changes on your machine are complete, run the PLU and reimport the license onto your computer from the external device.

For more information about using the PLU, click Help on the PLU dialog.

Grace Period for an Emergency License

After the license has been moved to another computer, the Portable License utility has a twenty-four-hour grace period, during which time you can run 3ds Max on the source computer. When the grace period expires, however, the source computer cannot run 3ds Max again until you complete a “round trip” of the license: once you have moved the license to the target computer, you need to move it back to the source computer. The grace period may not be available if you have recently used the emergency license on the source computer.

Converting a Standalone License to a Network License

A standalone licensed version can be converted to a network-licensed version. Check with your Authorized Autodesk Reseller for further information. To locate your reseller go to: www.autodesk.com/reseller

License Errors

If you do receive a license error, you will need to reactivate your copy of 3ds Max. You can use the Activation Wizard to complete your request. Depending on the error, you may have a seven-day grace period, from the time of your license error, before you must reactivate the product. After the seven-day grace period, you will not be able to use the software again until you have entered a new activation code. In certain cases, there is no grace period.

If a new activation code is needed, the Activation Code dialog will appear when you start 3ds Max. You can only choose to activate the product if you encounter a licensing error.

Also see “License and Portable License Utility Questions” on page 31.

www.autodesk.com/reseller

Installing Supplemental Tools 17

Network-Licensed VersionUnlike machines with standalone licenses, machines that have a network license obtain activation from a network-license server. Your network administrator must install and configure the Autodesk License Manager tools before you will be able to run 3ds Max in a network environment. Refer to the Network Administrator’s Guide (acad_nag.pdf) available from the 3ds Max 8 installer or in the \Manuals folder.

Before activating the network-license server, you must possess the network-enabled version of 3ds Max 8 (either the new install or upgrade) which you obtain at the time of purchase. Network-licensed versions of 3ds Max obtain activation from a network-license server.

Note: No activation period is granted for network licenses.

Floating Network License

Network floating licenses are an option that allow 3ds Max licenses to be accessible across a network. The System Administrator must enter a valid activation code in order to run network-licensing versions of 3ds Max.

License Borrowing

If installing a floating-licensed version on a laptop, you can use the License Borrowing Utility to check out a license when you are away from the docking station.

System Date and Time—Network Licenses

In a network licensing setup the license server will not work if the system date and time have been tampered with, either by mistake or purposefully. To fix the problem set the clock back to the correct time and the license server will be unlocked. You will need to buy a new license if you license has expired. Permanent network licenses are not bound to a clock.

Installing Supplemental ToolsThe fourth step on the 3ds Max 8 Install panel allows you to install additional tools required by some 3ds Max features. You have four choices: Autodesk 3ds Max 8 SDK, Autodesk 3ds Max 8 SDK Help for Visual Studio, Backburner 3.0, and Autodesk Vault Data Manager Server and Client.


To install any one of them, click the name to start the installation process for that tool.

Autodesk 3ds Max 8 SDKInformation on the 3ds Max Software Development Kit (SDK) is available on our peer-to-peer SDK Forum on the World Wide Web. To visit the SDK Forum, use the Autodesk Media and Entertainment Online Forum Web site at: support.discreet.com.

Dedicated SDK marketing and development support for third-party developers is available from the Autodesk® Media and Entertainment Sparks® program Web site at: sparks.autodesk.com.

Autodesk 3ds Max 8 SDK Help for Visual Studio

There are two entries related to Autodesk 3ds Max 8 SDK in the installer. Click Autodesk 3ds Max 8 SDK for Visual Studio to install the Autodesk 3ds Max 8 SDK help collection.

Note: Clicking Autodesk 3ds Max 8 SDK installs the SDK. The help is installed in .chm format in the \maxsdk\help folder under \3dsMax8.

This will conveniently integrate the help collection into the Microsoft® Visual Studio® environment.

Note the following:

• Visual Studio must be installed for this to work.

http://support.discreet.com


• Autodesk 3ds Max 8 SDK for Visual Studio will not work with the Visual Studio .NET “Dynamic Help” feature.

To install Autodesk 3ds Max 8 SDK Help for Visual Studio:

1. On the Install panel of the 3ds Max 8 Installer DVD click Autodesk 3ds Max 8 SDK for Visual Studio or navigate to the \maxsdk\help folder under \3dsMax8 and double-click the 3dsMax8SDKHelp.msi file.

Note: If you have installed a previous help build, you may be prompted to uninstall the previous one first. In this case go to Control Panel|Add Remove Programs|3ds Max 8 SDK Help and click Remove.

2. Follow the prompts to complete the install.

Now when you launch Visual Studio you will have a new entry on the Contents tab.

To view the Autodesk 3ds Max 8 SDK Help from inside Visual Studio:

1. Launch Visual Studio.

2. Show the Contents panel.

You will notice a new entry on the Contents panel called: 3ds Max 8 SDK Help.

3. Expand the 3ds Max 8 SDK Help entry to view the associated help.

Note: You can also select different filters using the Filtered By list in Visual Studio. This feature allows you to select which part of the SDK help you would like to have active in the Contents, Index, or Search.


Autodesk Backburner 3.0 (Stand-Alone)Though Backburner 3.0 is installed with 3ds Max 8, you may need to install the stand-alone version without 3ds Max 8. The most common reason for installing Backburner 3.0 as a stand-alone application is that a particular machine is part of a render farm installation. The machine is used for rendering but not for 3ds Max 8.

For more information on Backburner 3.0 see “Autodesk Backburner 3.0” on page 8.

Autodesk VaultIn 3ds Max 8, asset tracking works with a variety of source-control tools. Optimal support is provided for Autodesk Vault, which is included free with 3ds Max 8. Autodesk Vault is not installed automatically during the 3ds Max 8 install.

If you are unsure whether Autodesk Vault is suited to your particular situation, you can read about its benefits and uses at:

www.autodesk.com/vault

All of the documentation that you need to install, configure, and use Autodesk Vault is available on the 3ds Max 8 Installation DVD. The following list summarizes the documents, including where you can find each one.

Document Description Location

AutodeskVault_Readme.htm Read this document first. This document provides an overview of points to consider when installing Autodesk Vault.

\Manuals folder of the 3ds Max 8 Installer DVD

Managing_Your_Data.pdf This document provides information on installing the Autodesk Data Management Server and Autodesk Vault. It also provides information on using the Autodesk Vault Explorer. Some information on using Autodesk Vault in other Autodesk applications is also included, should this apply to your configuration.

\Manuals folder of the 3ds Max 8 Installer DVD

Advanced Configuration Guide for Autodesk Data Management Server.pdf

This document describes more complex concepts behind configuring the Autodesk Data Management server and is intended for System Administrator’s or others with a familiarity of IT processes.

support.autodesk.com Select Autodesk Vault|Knowledgebase. Search the Autodesk Vault knowledgebase for "Advanced Configuration Guide"

www.autodesk.com/vault

http://support.autodesk.com

Network Deployment Components 21

Network Deployment ComponentsThe Network Deployment tab provides links to all of the components and documentation to assist in setting up 3ds Max 8 on a network.

Autodesk Vault Explorer Help File

This document explains the concepts behind vaults and how to use and navigate them.

Help menu of the Autodesk Vault Explorer.

Autodesk Vault Manager Help File

This document describes how to set up and manage the database server.

Help menu of the Autodesk Data Management Server.

“Asset Tracking Dialog” and “Opening from Vault” topics

These topics explain how to use Autodesk Vault with 3ds Max 8.

Help menu of 3ds Max 8. Search for the “Asset Tracking Dialog” and the “Opening from Vault” topics.

Document Description Location

Partners, Plug-ins, Samples, and Tutorials 22

The following table summarizes the documents which explain the network deployment components.

Partners, Plug-ins, Samples, and TutorialsThe Partners and Resources panel gives you access to partners and plug-ins and tools developed by some of the key Autodesk Media and Entertainment third-party partners. These plug-ins offer you the latest technologies a 3ds Max artist would need, from detailing a scene, or importing a model from another program. This panel also provides you with access to the samples and tutorials folders on the 3ds Max 8 Installer DVD. You also have access to the Autodesk® Combustion® 4 Trial version from this panel.

Component Related Documents:

File Name (Location in brackets)

For Information About:

Network License Manager and Network License Authority Utility

“Network-Licensed Version” on page 17 in this guide.

3dsmax8_ig.pdf The basics of network licenses.

Network Administrator’s Guide

acad_nag.pdf (\Manuals folder of Installer DVD)

How to choose an installation type, set up a license server, and set up and distribute the program.

Network Licensing Guide

adsk_nlg.pdf (\Manuals folder of Installer DVD)

Setting up licenses on a network. This contains information about FLEXlm licensing.

Network Installation Guide

NetInstallGuide.pdf (\Manuals folder of Installer DVD)

Performing a network installation from the command line.

Readme Readme.rtf (\Manuals folder of Installer DVD)

Specific issues related to this version of 3ds Max 8 including networking issues.

SAMreport-Lite 3.2 SamReport LITE™ User’s Guide

SAMLite_UG.pdf (\Manuals folder of Installer DVD)

SAMreport-Lite which is a reporting tool that helps you track network license usage.

Autodesk CAD Manager Tools 3.0 Autodesk Product Manager Help File

CADMgr.chm (Access from the Help menu of the Autodesk Product Manager). Note: You must install Autodesk CAD Manager Tools to have the Autodesk Product Manager available.

Autodesk Product Manager which searches a network and reports information about each Autodesk product installed, including programs, service packs, extensions, and object enablers.


To use any of the samples, partners, or tutorials files, simply copy or drag them to your own computer. These files are uncompressed and are not installed when you run the 3ds Max 8 Installer.

PartnersClick Partners to see the list of available partners. Roll your cursor over the name of a partner to view a description.


This release of 3ds Max includes some fully-functional programs that add specific value for games, design, visualization, and visual simulation customers.

• RPC™ Plug-ins from ArchVision™, Inc.: Lets you add photorealistic objects (such as cars, people, etc.) from the included ArchVision sample CD to your renderings.

• PolyTrans™ from Okino Computer Graphics, Inc.: A demo version of PolyTrans, from Okino Computer Graphics, lets you evaluate dozens of CAD, DCC and VisSim data converters directly within 3ds Max.

• OpenFlight® Geometry Converter from Okino Computer Graphics, Inc.: Lets you import and export OpenFlight data without any restrictions.

• Okino Super Installer from Okino Computer Graphics, Inc. Allows you to directly import and export all of the PolyTrans supported 3D file formats from a custom user interface directly inside these programs.

• EASYnat™ from Bionatics® s.a.: Offers a lifelike plant modeling solution that allows you to drop virtual seeds from the included samples and “grow” them in your model.

• Turbo Squid™ from Turbo Squid: Is free software you can use to buy and sell digital assets. Provides access to a strong community of graphics professionals and a growing library of over 70,000 models, motion capture files, maps, sounds, plug-ins and more. For more information, visit the Turbo Squid Web site at www.turbosquid.com.

Autodesk Certified Animation Plug-Ins

The Partners and Samples tab on the 3ds Max 8 Installer DVD also contains evaluation versions of some of the Autodesk Certified Animation Plug-Ins that are designed to bring you some of the most advanced solutions for the software.

www.turbosquid.com


Click Autodesk Certified Animation Plug-ins to see the list of available plug-ins. Roll your cursor over the name of a plug-in to view a description.

• AfterBurn 3 from Sitni Sati: AfterBurn 3 is a production-proven volumetric particle effects engine that has been used in producing effects for top-rated cinematic productions and games.

• Absolute Character Tools 1.6 Pro from Snoswell Design: Absolute Character Tools 1.6 Pro (or “ACT” for short) is a sophisticated musculature system for 3ds Max that helps you add extra realism and believability to characters that you create and animate.

• DreamScape 2.1 from Sitni Sati: DreamScape 2.1 is unique plug-in tool for creating and rendering realistic landscapes, seascapes, skies, clouds, outdoor lighting and more.

• finalRender Stage-1 from cebas Computer GmbH: finalRender® Stage-1 represents the next generation of robust raytracing and Global Illumination rendering systems for 3ds Max and Autodesk VIZ.

• finalToon from cebas Computer GmbH: finalToon is a fully featured True Line Renderer (TLR), with unparalleled line quality and rendering speed. Cartoon or line rendering scenes that take a long time to render are lightning fast in finalToon!

• Flight Studio from Bluerock Technologies: Flight Studio is a sophisticated suite of OpenFlight importing, editing, and exporting tools for 3ds Max.

• Kaldera from Mankua: Kaldera is a powerful texturing plug-in that gives users the ability to render full scene information into special texture maps based on your object's appearance and relationship to other objects or elements within your scene


• Particle Flow Tools™: Box 1 from Orbaz Technologies: Particle Flow Tools: Box 1 is a set of Particle Flow operators designed to extend Particle Flow's inherent capabilities.

• rtre from Cubicspace: rtre real time rendering allows you to instantly explore or present any 3D model, however complex—from quick interactive studies to full multimedia presentations of major structures.

• Texture Layers 2 from Mankua: Texture Layers 2 offers powerful procedural mapping types, including Spline Mapping, Free form Mapping and much more.

SamplesThe total collection of sample files is quite large. You can click Samples on the Partners and Samples tab to access the folder where the samples reside on the DVD. You can manually copy them to your hard drive. The samples include maps and material library files. Sample files have their file attributes set to Read-only, even if you copy them to your local drive. Attempting to save a sample file using the same name will result in an error unless you change the file attribute to Archive. Refer to your operating system documentation to learn how.

TutorialsThere are numerous tutorials to help you learn the features of 3ds Max 8. The tutorials are intended to introduce you to new skills and to help you refine skills and learn different ways of performing tasks. You access these tutorials in the 3ds Max 8 User Reference. Choose Help > Tutorials.

As you progress through the tutorials you will need various files. By clicking Tutorials on the Partners and Samples tab you will have access to all of the files that you need.

Combustion Trial Version

If you're ready to achieve amazing digital feats faster and at less cost, you're ready for Autodesk Combustion 4—the all-in-one professional compositing application from Autodesk Media and Entertainment. Delivering a powerfully complete set of desktop visual effects tools, this highly anticipated release promises to ignite the extreme creativity of any serious desktop video artist. Whether your task is to produce professional video motion graphics, repurpose video content for the web, or create effects for feature films or HDTV, Combustion 4 software delivers the first-rate power you need at an incredibly affordable price.

Get a taste of Combustion with a free trial by clicking Combustion 4 Trial on the Partners and Samples tab or visiting: www.autodesk.com/combustion. Click Get a Free 30-Day Trial and follow the prompts for installation.

www.autodesk.com/combustion

Adding, Removing or Repairing Components 27

Adding, Removing or Repairing ComponentsWhen you restart the 3ds Max 8 Installer, the installer checks for an existing installation of 3ds Max. The action list, at the right, shows you what components can be repaired or removed.

Adding Components

To add a component after 3ds Max has been installed, do the following:

1. Insert the 3ds Max 8 Installation DVD.

If Autorun does not start the 3ds Max 8 Installer, browse the DVD and double-click the launch.exe file.

2. Click Install under Install Autodesk® 3ds Max 8®.

3. In the Component list, click a checkmark in the Add box next to the components.

Note: Unless you want to uninstall components, do not change the state of components that are already installed.

4. Click Modify. The selected component will be installed and available for your next design session.


Removing Components Uninstalling components is similar to adding them. There are two ways of correctly uninstalling 3ds Max 8 or any of its components, either through the 3ds Max Installer or by using Add/Remove Programs.

Removing 3ds Max uninstalls the components from your system, removing most installed files and 3ds Max specific registry entries. If you simply delete the 3ds Max folders, you will not remove all program components.

Using the 3ds Max 8 Installer

1. Insert the 3ds Max 8 Installation DVD.

2. If Autorun does not start the 3ds Max 8 Installer, browse the DVD and double click the launch.exe file.

3. Click 3ds Max 8 Install.

4. In the Component list, click the Remove button next to the components you want to uninstall.

5. Click Modify. The selected components will be removed from the system.

Using Add/Remove Programs

1. Click Start > Settings > Control Panel.

2. Double-click Add/Remove Programs. You'll see an entry for each 3ds Max 8 component that is currently installed.

3. Highlight the Component you want to remove and click the Remove button.


4. Click Yes when you are asked if you are sure you want to remove the component. The selected components will be removed from the system.

Special Considerations when Removing Components

Neither method of uninstalling components for 3ds Max will delete any scene or “Autoback” files. Any files that you store in the \3dsMax8\scenes or \3dsMax8\Autoback folders, remain on the system. Additionally, log and configuration files are not necessarily removed when you are removing components from your system—either through the 3ds Max 8 Installer or in the Add/Remove Programs dialog. Examples of log and configuration files include the 3dsmax.ini, plugin.ini and network.log files. If you enable the checkbox to have these files removed, they will be removed, even if you have made changes to them.

If you remove 3ds Max from your system and reinstall it later, you will not have to reactivate it. This is because the data file containing the activation code is safely stored on your local drive.

Repairing Components

If you ever encounter a problem that prevents 3ds Max 8 or any of its components from running, you can attempt to repair the problem without uninstalling and reinstalling the software. You should try to repair your software if you suspect some sort of file corruption, missing files, or corrupted registry entries.

There are two ways of correctly repairing 3ds Max 8 or any of its components, either through the 3ds Max Installer or by using Add/Remove Programs.

• From the 3ds Max Installer, select Repair next to the component name, and click Modify, or,

• Open the Windows Control Panel and choose Add/Remove Programs. From Add/Remove Programs, select any of the 3ds Max 8 components, and click the Change button. Repair reinstalls the component (based on your current installation configuration), in order to replace any files, registry keys, or shortcuts that might have been damaged.

Troubleshooting 30

Note: If you repair components using Add/Remove Programs, you may be required to insert the 3ds Max 8 installation DVD.

If an existing file is newer than a file normally used to repair it, the existing file isn't changed. In other words, if you've applied a patch, a repair will not restore the system to an earlier state.

Preferences stored in the registry might be reset to default values.

TroubleshootingIf you run into a problem when using 3ds Max 8 the following frequently asked questions may help you find a resolution. You may also find solutions to your problems on the Autodesk Support page for 3ds Max 8. See support.autodesk.com and select Autodesk 3ds Max. Enter keywords describing your question in the Search field.

Installation Questions

Q. Does 3ds Max have to be installed on my c: drive?

No. By default, 3ds Max will install to the drive containing the Program Files folder. If that drive happens to be c:, then the installer assumes you want to install to a folder named c:\Program Files\Autodesk\3dsMax8. If the Installer detects that you do not have sufficient space on the drive a dialog will pop up asking you to change the path to a drive which has sufficient space.


Troubleshooting 31

If you choose to change the drive location, be sure to specify the entire path of the location where you want to install 3ds Max 8. If you simply type c:, you run the risk of installing the program into your system’s root folder.

Startup Questions

I receive the following error: ‘Error: “Interactive 3D Renderer initialization failed. Please check your device settings by using the –H command line option.”’

This error indicates that the video setting is incorrect. To fix this, do one of the following:

1. Go to Windows Start > Programs > Autodesk > 3ds Max 8 and choose Change Graphics Mode.

2. On startup of 3ds Max 8, in the Graphics Driver Setup dialog, choose Software and click OK.

I receive the following error: ‘Error: “TCP/IP error or Transport error – The network protocol TCP/IP is not configured properly.”’

This error indicates an issue with your computer's network configuration. Refer to the “Setting Up TCP/IP” topic in the User Reference for help.

Activation Questions

Q. What if I need to get activation for my product during non-business hours?

3ds Max includes an electronic registration and activation feature that allows users (in some geographic locations) to obtain an activation code at any time.

Note: You can only attempt to activate 3ds Max 8 a certain number of times before you will need to contact a authorization code representative to assist you with your activation. See “Using the Activation Wizard” on page 11.

Q. In case I need to reactivate my copy of 3ds max, can I use the original activation code?

No. The activation code is unique in every instance and cannot be used more than once.

License and Portable License Utility Questions

Q. How can I find out what type of license I own?

The standalone version of 3ds Max can be activated using several types of software license. 3ds Max can be activated with a permanent or non-permanent license. The type of license you have is displayed in the title bar of 3ds Max. You can also click Help > About 3ds Max. The About 3ds Max dialog shows you information about your software and license expiration.

Troubleshooting 32

Most Commercial versions of 3ds Max are activated as “Permanent” while Educational versions are typically activated with a “Term Limit”.

Q. I export back and forth from home all the time, and I'm tired of writing floppy disks. Is there another way?

Yes. The first time you export to another PC, you have to write the file (and it can be anywhere, on a floppy, or shared network drive). But after that, you can use the Transfer Code instead. Export normally, but instead of entering a file name, on the Export Type Selection dialog, choose the Transfer Code option. Write down the code and click Transfer. On the other PC, choose Transfer Code again on the Import page, and enter the code.

Note: Transfer codes can't be reused; you'll get a new one each time.

Q. I exported my license, writing the file on a floppy disk, and now I lost the floppy disk (or it's unreadable), and I can't run on either PC.

On the PC where you last worked, run the PLU (See “Portable License Utility” on page 15.) and export the license again. Then make a new floppy. This works because it remembers which PC you exported it to. You can only re-export to the same PC.

Q. I exported my license by mistake to a PC that no longer exists, or to a PC that was lost or stolen, and can't run. My computer had a serious hard-disk or BIOS failure. What should I do?

Contact the Autodesk registration center directly by phone, fax, email, or online. A technician will help you re-initiate your 3ds Max license.

Q. On import, I get error 1290, “The supplied data is not destined for this machine. Please check that the file has been transferred to the correct machine.”

Here's how this can happen. On PC1, you select PC2 and export to it, creating a floppy. You take that floppy to PC3 and try to import. Sorry: it wasn't intended to go to PC3. This restriction is necessary for security reasons. If you want the license on PC3, you'll have to import on PC2, and then export it, selecting PC3 as the destination.

Q. My system had a major failure that required me to reload the operating system. There was no chance to “park” the license. What are my options for recovering my license?

If the hard drive is damaged beyond recovery, it is unlikely the license will still be retrievable. You will have to resubmit to get a new activation code after the operating system is reloaded.

Troubleshooting 33

General Questions

Q. Can a file created in 3ds Max 8 be opened with an earlier version of 3ds Max?

Not directly. Files saved in the .max format are only upwardly compatible. You can try File > Export from 3ds Max 8 and use File > Import in an earlier version of 3ds Max, but some data may be lost.

Q. How do I verify my display configuration?

There are two ways to check your current display configuration. You can start 3ds Max and open Help > About 3ds Max. The About 3ds Max dialog displays driver information. You can also check the current configuration by starting 3ds Max and opening Customize > Preferences > Viewports tab. Display Driver information is shown at the bottom of the dialog. If you want, you can click Choose Driver to change graphic drivers. The change will take place the next time you start the program.

You can also quickly change drivers by starting 3ds Max from Windows Start > Programs > Autodesk > 3ds Max 8 > Change Graphics Mode.

Q. My graphic card supports DirectX. How do I check the version of my DirectX drivers?

If your graphic card supports DirectX and you have drivers loaded, you can run a utility that loads with the DirectX drivers. From the Windows Start menu choose Run. In the Open field, type dxdiag.exe. This utility will display a dialog showing you which version of DirectX is currently installed.

If it's an older version, you can install DirectX 9 drivers from the 3ds Max 8 main install panel under Supplemental Tools. DirectX 9 is a minimum requirement for 3ds Max 8.

Q. Why do I receive an I/O error when I try to save one of the sample files?

The sample files are saved in an uncompressed format which allows you to copy them easily to your local drive. This requires that they are saved with Read-only attributes. There are two ways to solve this:

Change the file attributes to Archive. To learn how to change attributes, refer to your operating system manual.

Do not attempt to save over the original file. Use File > Save As instead, and specify a different file name or click the '+' button to increment the name of the file.

Support 34

SupportIf you need assistance with your installation, contact your Authorized Autodesk Media and Entertainment Reseller, or use any of the following support options.

Reseller Support

Authorized Autodesk Media and Entertainment Resellers provide first-level support and front-line technical assistance. Be sure to inquire about product integration and installation, on-site services as well as training options from your local Reseller.

See www.autodesk.com/reseller.

Online Support Resources

The Autodesk Media and Entertainment web site offers access to a wide range of product information and support resources such as Support Programs, Knowledge Base, and Discussion Groups. Select the resource that you would like to use from the left column.

See support.autodesk.com and select Autodesk 3ds Max.

3ds Max Training ResourcesLinks to training, courseware, and other useful materials are available on the Autodesk Media and Entertainment Education site.

See www.autodesk.com/discreet-training.

Authorized Media & Entertainment Training Centers (ATC)

It’s proven that instructor led training is one of the most effective ways to learn. Learn from the best. We have authorized over 100 ATCs in over 30 countries to serve you. ATCs deliver professional training for web content creation, desktop video production, character animation, visual effects production, design visualization, and more.

www.autodesk.com/discreet-training

www.autodesk.com/reseller


Support 35

Whether you are an advanced user working in the industry or a beginner who wants to learn the basics, ATCs offer intensive courses with flexible schedules to meet your needs. Only ATCs offer Autodesk Media and Entertainment authorized training on the current release of 3ds Max. Throughout the world, Autodesk Training Centers receive product training, updates on the newest official training courseware, and certificates of completion from Autodesk. Look for our logo and site certificate at each facility. To search for a ATC near you, check our Web site at: www.autodesk.com/discreet-training and click Training Centers and select 3ds Max 8

Note: You can also have an instructor come to you. For further information e-mail: [email protected]

Becoming an Autodesk Certified Trainer

If you are a professional freelance trainer or educational instructor looking to be recognized for your instructional abilities on Autodesk software, check out the Autodesk Certified Trainer program. Based on our long-term commitment to education, Autodesk is offering this program to provide educators, instructors, trainers and industry professionals the added recognition of being officially certified. To find out more about this program visit: www.autodesk.com/mediaandentertainment-certification.

Self-Paced Learning (In English Only):

Courses that come to you: Autodesk Media & Entertainment produces a series of training tools to help you get the most of your investment in Autodesk Media & Entertainment software. Created by professional digital artists, trainers and courseware developers, Autodesk Media & Entertainment now offers:

• Courseware—Courseware manuals are written to be used primarily in the instructor-led classroom environment, but are also useful for students learning on their own.

• e-Learning—Want to get ahead but leave the commuting behind? Autodesk Media & Entertainment e-Learning brings the classroom to you. You download the e-courses and they are streamed to your computer.

• DVD Training—Relax, kick back, and learn, Autodesk Media & Entertainment has created training DVDs on our most popular products. How about learning Autodesk Media & Entertainment products from the comfort of your favorite chair at home? Training DVDs are generally 2-hour videos which highlight a specific area of one of our software programs.

More information is available at: www.autodesk.com/discreet-training. Select Self-Paced Learning.



http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=5572441

36

indexNumerics30-day trial mode 123ds Max SDK 18AAbsolute Character Tools Pro 25activating 10

troubleshooting 31using the wizard 11

adding components 27AfterBurn 25Apple QuickTime 9ArchVision, Inc. 24asset tracking 20authorization codes 12Autodesk Vault 20Bbackburner 8Bionotics 24Bluerock Technologies 25Ccebas Computer GmbH 25combustion 26command line switches 10compatibility of files 33components

adding 27removing 28

repairing 29Cubicspace 26Custom drivers 12Ddata manager server 20Direct3D driver 12DirectX 33display

verifying 33documentation 3DreamScape 25drive, location of install 30drivers

custom 13Direct3D 13OpenGL 13software 13

EEASYnat 24e-learning 35error

I/O 33start up 31

FFAQs

online 34files

Index

37

❚❘❘

compatibility 33finalRender Stage-1 25finalToon 25Flight Studio 25floating network license 17Ggraphics drivers 12, 33Iimporting/exporting, from home 32install panel 5installing 6

determining drive 30interrupting 7preparing 4supplemental tools 17

KKaldera 25knowledgebase 34Llicense

3ds Max 14after BIOS or hard disk failure 32determining type 31in an emergency 16moving 15network 17retrieving a lost 32system failure 32updating 15with previous version 14

MMankua 25mental ray

environment variable 9Microsoft DirectX 9.0c 2Nnetwork deployment 21

documentation list 22network license 17

floating 17OOkino Computer Graphics, Inc. 24OpenFlight Geometry Converter 24OpenGL driver 12Orbaz Technologies 26PParticle Flow Tools 26partner resources 22plug-ins 24PolyTrans 24Portable License Utility (PLU) 15QQuickTime 9RRAM

swap-file setting 3removing components 28repairing components 29resellers 34RPC Plug-ins 24rtre 26Ssample files 22, 26

error 33SDK 18serial number 4Sitni Sati 25Snoswell Design 25Software driver 12start up 9

error 31support 34system failure, license 32system requirements 1

Index

38

❚❘❘

Ttechnical bulletins online 34Texture Layers 2 26training

DVDs 35resources 34

transfer codes 32trial mode 12troubleshooting 30Turbo Squid 24Vvariable

mental ray 9Vault 20Wwizard

activation 11