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  • 8/7/2019 [3 KOR_HBR] Strategy and Society_The Link Between Competitive Advantage and Corporate Social Responsibility

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    Strategy & Society

    Chung, Chang Kwon

    Twitter @lovelyhaley03

    Facebook: Chang21c

    The Link Between

    Competitive Advantage

    And Corporate Social Responsibility

    HBR, Dec. 2006 [HBR Spotlight]

    Michael E. Porter & Mark R. Kramer

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    1

    ~!! .

    http://j.mp/abtmAx [2]

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    [ ] HBR l : 2010 9 16 . 19:30 ~ 21:00

    l :

    88, 3( 5)

    l : 15

    l :

    CEO MBA Academic Background

    l

    www.facebook.com/HBRstudy

    l : Youtube (10)

    (facebook )

    ^^

    [email protected]

    [email protected]

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

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    3

    (2000~)

    - (2010~)- (2003~2009)

    - (2000~2003)

    (1996~2000)

    - /

    - Project

    [ ] (2009)

    (as of 2010 )

    (MBA, )

    [email protected]

    [email protected]

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

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    Michael E. Porteris the Bishop William Lawrence University Professor at Harvard University; he is based at

    Harvard Business School in Boston. He is a frequent contributor to HBR, and his most recent article is Seven

    Surprises for New CEOs

    (October 2004)

    Mark R. Kramer([email protected]) is the managing director of FSG Social Impact Advisors,

    an international nonprofit consulting firm, and a senior fellow in the CSR Initiative at Harvards John F. Kennedy School of

    Government in Cambridge, Massachusetts. Porter and Kramer are the cofounders of both FSG Social Impact Advisors and

    the Center for Effective Philanthropy, a nonprofit research organization.

    http://www.fsg-impact.org/

    1999-2010, FSG, Inc.

    Porter, Michael E. and Mark R. Kramer. The Competitive Advantage of Corporate Philanthropy,Harvard Business Review, Vol. 80 Issue 12, Dec. 2002, p56-69

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    http://j.mp/bhaE1l

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    Fresh water issue

    Bottled water

    = 0.0008 % of world water

    Inefficiency of agricultural irrigation

    = 70%

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    In fact,

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Four Prevailing Justification for CSR

    1. Moral Obligation Should Do The Right Thing

    2. Sustainability

    3. License to Operate Stakeholders view

    4. Reputation Customer-oriented view

    Environmental and Community Stewardship

    Business Society

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    BSR=Business for Social Responsibility

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    http://www.wbcsd.org/

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    Integrating Business and Society

    1. Identifying the points ofintersection.

    2. Choosing which social issues to address.

    3. Creating a corporate social agenda.

    4. Integrating inside-out and outside-inpractice.

    5. Creating a Social dimension to the value

    proposition.

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    1. Identifying the points ofintersection.

    Company Society

    (Value Chain)

    (Diamond Model)

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    2. Choosing which social issues to address.

    The essential test that should guide CSR is not whether a cause is worthybut whether it presents an opportunity to create share value.

    Generic Social Issues

    ~

    Value Chain Social Impacts

    ()

    Social Dimensions of competitive context

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

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    Supporting a dance company

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Generic Issue Competitive context

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Generic Issue Value Chain Impact

    (-)

    Value Chain

    Competitive context

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    AIDS pandemic in Africa

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Generic Issue Value Chain Impact Competitive

    context

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    3. Creating a corporate social agenda.

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Corporate Involvement in Society:A Strategic Approach

    Generic social ImpactsValue chain SocialImpacts

    Social Dimensions ofCompetitive Context

    Good citizenship Mitigate harm from

    value chain activities

    Strategic philanthropy

    that leveragecapabilities to improvesalient areas ofcompetitive context

    Responsive CSR

    Transform value chainactivities to benefit

    society while reinforcingstrategy

    Strategy CSR

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    School Adopting Program

    Underperforming public high school

    5yrs, $250,000~$1m. + in-kind donation Employees take active role in school

    Increase in graduate rate to double

    But, inherently limited

    Good citizenship(responsive)

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Tens of thousands of products

    To prevent risk before social pressure But, advantage is temporary.

    Mitigating harm(responsive)

    Analyzing product

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    For disadvantaged buyers

    Flexible mortgage payments program

    Transforming value chain(strategic)

    Building housing

    Frances largest bank

    Environmental package

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    $50 m., 5yrs Employee volunteers of skilled IT knowledge

    Community-Microsoft win-win program

    Strategic CSR

    +

    450,000 unfilled IT position 11.6 m. enrolled student

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    4. Integrating inside-out and outside-in

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    180 h. paid class

    Local community

    Retention: 65%

    Milk District in Moga

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    No public utility

    Poorly irrigated and

    infertile soil

    60% death rate of

    new born calves

    Poor infrastructure

    Nestles Milk District in Moga

    Moga Nestle Refrigerating truck

    Dispatching experts

    Monthly training sessions

    Financing and technical

    assistance

    Supplier: 180 farmers 75,000 farmers

    50 ,

    Moga

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    5. Social dimension into the value proposition.

    Core Values

    1.Selling the highest quality natural andorganic products available

    2. Satisfying and delighting our customers3. Supporting team member happiness and excellence4. Creating wealth through profits & growth5. Caring about our communities & our environment

    6. Creating ongoing win-win partnerships with our suppliers7. Promoting the health of our stakeholders through healthy eating

    education

    Fortune 500

    () Credit

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Ecomagination

    Focusing on poorest populations

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    Inside-Out

    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Outside-In

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    Porter, Michael E., Mark R. Kramer. Strategy and Society: The Link Between Competitive Advantage and Corporate SocialResponsibility, Harvard Business Review, Dec2006, Vol. 84 Issue 12, p78-92

    Strategy is always about making choices, and success inCSR is no different. It is about choosing which social issues

    to focus on.

    1. CSR will become increasingly important tocompetitive success.

    2. Corporations are not responsible for all theworlds problems, nor do they have theresources to solve them all.

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    by

    1.

    .

    Microsoft 2 , 2.

    C.K. Prahalad

    2/3 3. BOP

    , ..4.

    () ( )

    5.

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    BOP, Bottom of Pyramid

    Harvard Business Review; Sep2002

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    BOP, Bottom of Pyramid Long tail

    Cocreating Business's New Social Compact. Harvard Business Review; Feb2007

    WHY SUSTAINABILITY IS NOW THE KEY DRIVER OF INNOVATION Harvard Business Review; Sep2009

    - 3 - 5- 1,500 - 15

    - 1,500 - 40

    700L, 2Euro

    Long tail - Advantage- - IT -