5-roy stratton m class rus 22 tocpa kiev 18-10 dec 2015
TRANSCRIPT
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
1/79
22 CPAwww.!"#$%"&"'."!(
, Nottingham Business School, NTU, UK([email protected])
: QF !onsulting, UK
T"!#$%&', *+&-, '*/+0 1234 5.
22
)
*+,*- 2/*01 1
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
2/79
22 CPAwww.!"#$%"&"'."!(
2
.
!
"##
$
$
%$
$
#
..
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
3/79
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
4/79
22 CPAwww.!"#$%"&"'."!(
! " ( C+CD - E
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
5/79
22 CPAwww.!"#$%"&"'."!(
()I
J:*+C0 +'L+D (=:-'=:+'&'-C8
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
6/79
22 CPAwww.!"#$%"&"'."!(
) !( *+,
"
27 % , !
! "V W'-'+A0-DX
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
7/79
22 CPAwww.!"#$%"&"'."!(
-! (W:A&:--:8 =+:>'L, *:5
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
8/79
22 CPAwww.!"#$%"&"'."!(
!"?
Six Sigma #$(Lean)
TOC
!
"
!#$
!
%
"Western Electric"1930-!
."Toyota"1950-!
&
Creative Output1980-!
' "(())
" (
* +
.! /)0
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
9/79
22 CPAwww.!"#$%"&"'."!(
H+''8&
^CA&&9 =:
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
10/79
22 CPAwww.!"#$%"&"'."!(
! ! !(
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
11/79
22 CPAwww.!"#$%"&"'."!(
:8]X:--D'/:A0-&>D
J:>&A0-D'LAL5& , :8
P&+L+5&'*:'^C&A&E&+:--:'
^C&:-
-9
W+&* =+&88/LAC:+-D
/:A0-D^C
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
12/79
22 CPAwww.!"#$%"&"'."!(
:8]X:--D'/:A0-&>D
J:>&A0-D'LAL5& , :8
P&+L+5&'*:'^C&A&E&+:--:' :C&:--:X
W+&* =+&88/LAC:+-D
/:A0-D
:8
234 (
3!:
\=+A'-&'7^H
1 3
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
13/79
22 CPAwww.!"#$%"&"'."!(
:8]X:--9/:A0-&>
J:>&A0-D'LAL5& , :8
P&+L+5&'*:'^C&A&E&+:--:'
^C&:--9&5-:C&'*:' :C
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
14/79
22 CPAwww.!"#$%"&"'."!(
()
$
P:+:O:L=+A9C0
B
DC0 &--::C/&A0-D8
!H+'D) /:A0O:X
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
15/79
22 CPAwww.!"#$%"&"'."!(
4 4 !
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
16/79
22 CPAwww.!"#$%"&"'."!(
2 !3 !
#
E ' =>&'-C:, *:C:+D8& 9 8:5L -C0 +/:CC0, *:C:+:5: &8'--: 9
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
17/79
22 CPAwww.!"#$%"&"'."!(
5 4
!
]E
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
18/79
22 CPAwww.!"#$%"&"'."!(
! !
W+&* =+&8
8/LAC:+-D/:A0-D
:8
^C
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
19/79
22 CPAwww.!"#$%"&"'."!(
]X:--9
/:A0-&>:8
]X:--9
/:A0-&>
J:>&A0-D'
LAL5& , :8
P&+L+5&'*:'^C&A&E&+:
--:'^C&:--9 &5-:C&'*:' :C&A0-D'
LAL5& ,
:8
!
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
20/79
22 CPAwww.!"#$%"&"'."!(
J='>.^C&:--9 &5-.:C&A0-D'LAL5& ,
:8
!
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
21/79
22 CPAwww.!"#$%"&"'."!(
( ! #! !0
%AM:8 * L='L 9A9'C9 LALO'-&' =:C:*
'+'E M &C'8L
%AM'D' +'L+D, *:C:+D' A&9MC - =:C:*
'X &C'8D, ECLM +/:CMC *:E0
/:A0O:' *:A&'C: -=+A'-&X =:C:*
ALO'-&' :
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
22/79
22 CPAwww.!"#$%"&"'."!(
:8]X:--9
/:A0-&>
J:>&A0-D'
LAL5& , :8
P&+L+5.
^C.
^C&:-
-9
&5-.
:C
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
23/79
22 CPAwww.!"#$%"&"'."!(
( !
#! !0
:A0O&-C: +'L+: -' 9A9MC9 /LCDA:-D8
5:+ADO*:8
ALO'-&' 8'C, *:C:+D' -' 9A9MC9 /LCDA:-D8
5:+ADO*:8, -' LALO&C =:C:* 'X &C'8D
[*:-:8&9
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
24/79
22 CPAwww.!"#$%"&"'."!(
6/7
^CA&&9 =::
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
25/79
22 CPAwww.!"#$%"&"'."!(
34 &'-C =+&/D'C E34 8&-LC &'-C =:&'-C8-'A0E9
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
26/79
22 CPAwww.!"#$%"&"'."!(
34 &'-C ='+'8'MC E:-L :;&
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
27/79
22 CPAwww.!"#$%"&"'."!(
34 &'-C
=ACL
7 =AC' =>&'-C :;&
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
28/79
22 CPAwww.!"#$%"&"'."!(
_ean Sigma
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
29/79
22 CPAwww.!"#$%"&"'."!(
*+,: 1 $( 3:
8 ) 39 !
j]`*-'+
& !!
39 !
/'
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
30/79
22 CPAwww.!"#$%"&"'."!(
^;&
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
31/79
22 CPAwww.!"#$%"&"'."!(
]'L+D, -':/:
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
32/79
22 CPAwww.!"#$%"&"'."!(
1! ! : *+, ?@AB7CDEFA
53
GHHI:JJKKK%A?@L7MBDEGH%NOFJHG@7PDN@7EAF@
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
33/79
22 CPAwww.!"#$%"&"'."!(
34 &:--D8&
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
34/79
22 CPAwww.!"#$%"&"'."!(
34
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
35/79
22 CPAwww.!"#$%"&"'."!(
5 3 U 3!GHHI:JJKKK%A?@L7MBDEGH%NOFJHG@7PDN@7EAF@
JC-&&+&/'A0-:C&)
5+ -X
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
36/79
22 CPAwww.!"#$%"&"'."!(
T 933
/)
6
Q 9T : J'
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
37/79
22 CPAwww.!"#$%"&"'."!(
34
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
38/79
22 CPAwww.!"#$%"&"'."!(
34
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
39/79
22 CPAwww.!"#$%"&"'."!(
)T $
)
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
40/79
22 CPAwww.!"#$%"&"'."!(
X *YWJZDL ZDEFA [@AB *+,
J+'' (=+C&&)'' 8:;-:C+C'5&'*& L=+A9C0
^CA&&' 8'C:'D H:C:* =+:>' H+&A L=+A'-&9
) !
! \]AB^AB\
_ $!
)(Q9
Q
Q$
Q 3Q T
?2
) !
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
41/79
22 CPAwww.!"#$%"&"'."!(
_ $!
. $
?3
- $
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
42/79
22 CPAwww.!"#$%"&"'."!(
?1
- $!
)*
V +
, $
V *
#, -
, !
V
*
-
!
V . *
/ z 3
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
43/79
22 CPAwww.!"#$%"&"'."!(
34 &9 3
B'A
c-DX
{cACD
X
%+,@-DX
L'+-:' +'89 (%-C)
-&>&>&9 /L'+(+/-)
2
1
$!
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
44/79
22 CPAwww.!"#$%"&"'."!(
=+A'-&' /L'+:8 V
zL-*>&9 1
/
100%
4 32G
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
45/79
22 CPAwww.!"#$%"&"'."!(
=+A'-&' /L'+:8 V
zL-*>&9 6
/
100%
4 32G
$'!(/'
=+A'-&' /L'+:8 zL-*>&9 ?
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
46/79
22 CPAwww.!"#$%"&"'."!(
=+A'-&' /L'+:8 V zL-*>&9 ?
/
100%
4 32G
0 -
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
47/79
22 CPAwww.!"#$%"&"'."!(
R 3 !
! !(
?
`
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
48/79
22 CPAwww.!"#$%"&"'."!(
`
JC:9 - =A' 5&5-C: (W:A
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
49/79
22 CPAwww.!"#$%"&"'."!(
E/DC:-9 8:-:C0 ZC: :-:-:' +E/E+&-&'...
IJ:*+C0 +'L+D (=:
-'=:+'&'-C8&)
I:/&C0 /:A0O'
+'L+: (=:-'=:+'&'-C8&)
$P:+:O:
L=+A9C0
BDC0
&--::C/&A0-D8
!H+'
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
50/79
22 CPAwww.!"#$%"&"'."!(
) : ! !4 ! 3 (
\ \
^=+'' :*L&+:--:5: LALO'-&9'X &C'8D
]X:--9 J:>&A0-D'
R$
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
51/79
22 CPAwww.!"#$%"&"'."!(
:8]X:--9/:A0-&>
J:>&A0-D'LAL5& , :8
7D=&* &E&+L+5&'*:5:
:C
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
52/79
22 CPAwww.!"#$%"&"'."!(
!(
]X:--9 J:>&A0-D'
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
53/79
22 CPAwww.!"#$%"&"'."!(
:8]X:--9/:A0-&>
J:>&A0-D'LAL5& , :8
7D=&* &E&+L+5&'*:5:
:C
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
54/79
22 CPAwww.!"#$%"&"'."!(
4?
4 !13 : 21, $21
1.
; 1;
; !
$.
!(
H+&/DC&' =>&'-C
%-CL'+ ?
A&E
SitRep
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
55/79
22 CPAwww.!"#$%"&"'."!( 44
0
10
20
30
40
50
60
70
80
90
4 - 12 hours Over 12 hours
/)JeOBAG
+ ,
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
56/79
22 CPAwww.!"#$%"&"'."!(
4
+ ,
! -
/0120034, 5$, 246 7489:0 ;$, = ?2429849 @208A40 BC3D EF849 &8GA HEIIA1F$
./014 /5 6058019: ; 6:
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
57/79
22 CPAwww.!"#$%"&"'."!(
1).f)h>J>i>2`>`h>J
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
58/79
22 CPAwww.!"#$%"&"'."!( 4Y
>i>`>2>cj`h> )Rf`5k
! $
.3
.1 !
!$
!!
,
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
59/79
22 CPAwww.!"#$%"&"'."!(
_ !
htts|||.youtube.com|atchf}w$I~um!
4
? 8&-
:8]X:--9/
J:>&A0-D'
R$
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
60/79
22 CPAwww.!"#$%"&"'."!(
:8/:A0-&> LAL5& , :8
7D=&* &E='>. :C
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
61/79
22 CPAwww.!"#$%"&"'."!(
R$ !
H>&'-C 3
C=+&-9C&9=>&'-C
%A&-&'*&:/:-:--9
=A-:9 &'-C 3
#II 3xIT TU V
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
62/79
22 CPAwww.!"#$%"&"'."!(
H>&'-C 4
C
=+&/DC&9=>&'-C
#II 4xIT
C
=+&/DC&9=>&'-C
#II ?xIT
H>&'-C ?
H>&'-C 6
C
=+&/DC&9=>&'-C
#II 6xIT
C=+&/DC&9=>&'-C
#II 1xIT
H>&'-C 1
>
C=+&/DC&9=>&'-C
!
W
): (
3 lX 3
304 mn ; 34 #% S ! !! 3 4 # ! (!%
) , ,
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
63/79
22 CPAwww.!"#$%"&"'."!(
6/0120034, 5$, 246 7489:0 ;$, =$ ?2429849 @208A40 BC3D EF849 &8GA HEIIA1F$
./014 /5 6058019: ; 6:
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
64/79
22 CPAwww.!"#$%"&"'."!(
64
)!
:;&
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
65/79
22 CPAwww.!"#$%"&"'."!(
4
5 )-.!
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
66/79
22 CPAwww.!"#$%"&"'."!(
V 3 ^=+'
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
67/79
22 CPAwww.!"#$%"&"'."!(
7D=&* QF onah,
:-:-D' =+&&-D E
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
68/79
22 CPAwww.!"#$%"&"'."!(
*;&'-C 'C0 =A- & CCL ZC:5: =A- 9'- '8 =:'8L 8+O+LCL
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
69/79
22 CPAwww.!"#$%"&"'."!(
f
H+::< (T)
=D ()
^='+>&:--D' EC+CD (")
`
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
70/79
22 CPAwww.!"#$%"&"'."!(
%:A&'C: D=&:* E ='+&:< (T)
H+:&'-C
/:A0-&>' '+ E=A-&+:--:5: +'8'-& ()
]=+'' ()
J&5-AD : -+LO'-&9 & E
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
71/79
22 CPAwww.!"#$%"&"'."!(
_ $!
$
36
-
7/25/2019 5-Roy Stratton M Class RUS 22 TOCPA Kiev 18-10 Dec 2015
72/79
22 CPAwww.!"#$%"&"'."!(
+