1. . Email: somyot.o@cmu.ac.th 1

2. 3500 BC 1787 1814 / 1885 1903 2 3. Airline Industry 1903 First flight: Orville and Wilbur Wrights 1910 Passenger Service 1958 Introduction of Jet aircraft 1970 Introduction of Jumbo Jet 1976 26 Nov 2003 Concorde 3 4. First flight: Orville and Wilbur Wrights at Kitty Hawk (1903) 4 5. 5 6. 1945: changes in transportation patterns since the end of WWII 1940s-1950s: small airport, small aircraft (20-40 passengers) Late 1960s: Boeing 747 (500 passengers) 60 million people flew annually Tuesday, October 16, 2007: first Airbus A380 6 7. ..1936 DC-3 180 / 21 7 8. The 747-400, a high-subsonic cruise speed of Mach 0.850.855 (up to 570 mph or 920 km/h), accommodate 416 passengers in a typical three-class layout, 524 passengers in a typical two-class layout, or 660 passengers in a high density one-class configuration 8 9. Mach 2.04 (~2,179 km/h or 1,354 mph) 9 10. provides seating for 525 people in a typical three-class configuration or up to 853 people in all-economy class configurations a cruising speed of Mach 0.85 (about 900 km/h or 560 mph) 10 11. 11 12. .. 2465 .. 2466 12 13. .. 2474 .. 2502 SAS .. 2531 13 14. 14 15. 15 16. 16 17. 17 18. Airline Industry Airline Business Aircraft Business Airport Business Air Navigation Aids Business Related Associations/Organizations 18 19. 19 Airline Business Passenger Service Cargo Service 20. Airline Scheduled airline Major airline Regional airline Low-cost airline Non-scheduled airline Charter service airline Air taxi service airline Helicopter Service 20 21. Airline State air carrier Private air carrier 21 22. Domestic International 22 23. 23 24. 24 25. 25 26. Network Carriers legacy carriers Hub-and-Spoke Low Cost Carriers low cost business model point-to-point Regional Carriers Jets 26 27. 40-50 % 27 28. No complimentary in-flight service One-class cabin No pre-assigned seating Ticketless travel Short turnarounds, with higher aircraft rotations and less time charged on the airport apron and runway Use of secondary airports where feasible Point-to-point flights Lower staffing costs, with fewer cabin crew as there is no complimentary in-flight service, which also reduces turnaround times due to the lack of cleaning caused by food service 28 29. Many of aircraft are leased Many of airline functions are outsourced Standardized aircraft types (i.e. Boeing 737) to reduce maintenance costs Limited office space at the airports Heavy emphasis on advertising, especially billboards, of offset the declining use of travel agents as the main source of booking Heavy dependence upon the internet and telephone for booking Small administrative staff Minimized ground service (e.g. noVIP lounge, no baggage transferring service) 29 30. 30 31. 1. Turboprop Aircraft < 300 miles per hour 2. Turbojet Aircraft ~ 600 miles per hour > 40000 ft. 3. Supersonic Transport >760 miles per hour, ~ 1600 miles per hour > 45000 80000 ft. 31 32. 1. Passenger Aircraft 2. Freight Aircraft 3. Combine Aircraft 32 33. Boeing Aerospace Co. Ltd. B 727, 737, 747, 767, 777 etc. McDonald Douglas Co, Ltd. DC-8, DC-9, DC-10, MD-82, MD-83 etc. Airbus Industry Co. Ltd. A-300, 310, 320, 330, 340 etc. British Aircraft Corporation Co. Ltd. Concorde 33 34. 34 35. 35 36. 36 37. 37 38. 38 39. 39 40. 40 41. 41 42. 42 43. Airside Runway &Taxiway Apron Fire Fighting Station Landside PassengerTerminal CargoTerminal ControlTower Accessibility 43 44. Ramp Services Loading/Unloading Passenger Loading/Unloading Luggage Loading/Unloading Cargo and Mail Loading/Unloading Catering Supply 44 45. Technical Services Aircraft Handling Aircraft Servicing Aircraft Maintenance Aircraft Cleaning 45 46. Guiding the aircraft into and out of the parking position Lavatory drainage Water cartage (to refill fresh water tanks) Luggage handling, usually by means of beltloaders and baggage carts Air cargo handling (cargo dollies, and cargo loaders) Catering trucks Refueling (refueling tanker truck or refueling pumper) Airstart units (for starting engines) Ground power (aircraft power on the ground) Passenger stairs (used instead of an aerobridge or airstairs) Wheelchair lifts, if required Etc.. 46 47. 47 48. 48 49. 49 50. 50 51. 51 52. Simple Concept Transporter Concept Linear or Pier Concept Finger Concept SemicircularConcept SatelliteConcept Hybrid Concept 52 53. 53 54. 54 55. Aeronautical revenues Landing fees Airport air traffic control charges Aircraft parking Passenger charges Freight charges Apron services and aircraft handling e.g. air bridges 55 56. Non-aeronautical revenues Rent or lease income from airport tenants Recharges to tenants for utilities and services provided Concession income (e.g. from duty-free shop) Direct sales in shops operated by the airport authority Revenue from car parking where it is airport operated Etc. Non-airport-related income (e.g. through land development or hotel development) 56 57. Super-Highway / Free way Expressway Toll way Limousine Subway, sky train 57 Airport link 58. 58 59. 59 60. AirTrafficControl Service Meteorology Service Search and Rescue Service Aeronautical Information Service 60 61. (Aerodrome Control Service) (Approach Control Service) (Area Control Service) 61 62. 62 63. / 63 64. Availability Accessibility Information Time Customer care Comfort Security Environment