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Public Transport:

Accessible and Inclusive

Anjlee Agarwal

Executive Director & Access Consultant

National Centre for Accessible Environments,New Delhi India

UMI 2012, India

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About Samarthyam

It is a Civil Society and Research Organization

We aim to improve access in environment through:

Access and WalkAbility Audits,

Research,

Capacity Building Trainings

Design solutions

o Co-author of IRC 103:2012, Guidelines for

Pedestrian Facilities, CPWD Space Standards fordisabled & elderly 1998 and UTTIPEC StreetDesign Guidelines

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Access in Transit Infrastructure

Travel a daily necessity

Obstacles in existing transportation systems induce fatigue restricteducational & employment opportunities cause frustration

Hinders right to freedom of movement equal participation access to health & other social services

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Aging Population - India

India Population: 1.13 billion

60 years+ (2006) 20% 226.0m

60 years+ (2050) 32% 361.6m

(Source: Global Action on Aging 2006)

ALL PEOPLE : WHY INCLUSION ?

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India has the largest number of

disabled people in the world.

Same as the entire population of theUK.

Most commonly accepted figure in

India is 15%of total population or 150million people with disabilities.

People with Disabilities - India

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Laws, Codes & Guidelines

The Persons with Disability Act, 1995

United Nation Convention on the Rights of

Persons with Disabilities, 2008

IRC 103: 2012, Guidelines for PedestrianFacilities

CPWD Barrier Free Space standards for

Elderly and Disabled, 1998 (amendmentunderway with MoUD)

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Transit Disadvantaged Persons

Persons with Disabilitiesand

Persons with reduced mobility

are not able to use public transport

due to

inaccessible features

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Delhi Metro Rail Corporation

1st Public Transportation System in India to be designed with aholistic approach towards universal accessibility

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Delhi Metro & Accessibility

DMRC included the access needs ofpersons with disabilities and elderly

during the planning stagewith the help of Samarthyam, to

promote universal access

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Steps Taken

Plan for Diversity of Users

Focus on safe, comfortable & equitable infrastructure for

Persons with Disabilities (PwDs)

Persons with Reduced Mobility

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Steps Taken

Access Audits (2002)

During construction ofWelcome station with DMRCengineers & architects inMarch

1st stretch-8.3km with 4Coaches & 6 Stations,inaugurated on 24th Dec 2002

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Steps Taken

Sensitization workshops for policymakersand stakeholders

Recommendations implemented

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Steps Taken

Media Role

Highlighted the cooperation betweenSamarthyam & DMRC for barrier free Metro

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DMRC response

DMRC is committed to making the Metro fullyaccessible

Receptive to constructive feedback

Regularly access audits are conducted atstations by Samarthyam

Elicits feedback and studies its successes &

deficiencies

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Kerb Ramp

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Accessible Features

Stations designated parking

for PwDs

ramps with hand

rails Wayfinding signage

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Accessible Features

Stations guiding & warning

paving for persons

with visionimpairment

bright colourcontrast for low

vision persons

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- Signage at eye level- Lowered control panel- Wide door

- Grab bars inside lift- Rear view Mirror- Audio Announcement-Time adjustable

door closing mechanism- Power backup

Accessible Features

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Accessible Features

Stations back lit signage

widened AFC gates

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Accessible Features

Stations and coaches resting areas for

persons with

reduced mobility-pregnant women,senior citizensand PwDs

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Accessible Features

Stations Bilingual large

lettering andinformation displays

and signage Lifts with low control

panel, Braille & raisedbuttons

Auditory signals Wide doors

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Accessible Features

Coaches Designated coach for

wheelchair passengers

Sensory door closingmechanisms

Audio announcementwith dynamic display

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Accessible Features

Coaches Designated spaces for

wheelchairpassengers with

access symbol Wide aisle for barrier

free movement toother coaches

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Accessible Features

Metro Sahayaks (helpers)present at stations to provideassistance

Wheelchairs available onrequest

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Later Developments

Samarthyam provided inputs for furtherimprovements:

lowered ticket counter height/single windowfacility

distinct sound for orienting persons with visionimpairment

transit ramp to bridge horizontal and vertical

gap between the coach and platform accessible toilets (outside the stations) to be

modified

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Multi-use Washroom

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Inclusive and Universal Design

Leads to

more passenger inflow

less travel time added revenue generation for the service

providers

reliability, affordability and comfort attract morepeople

integration of PwDs into mainstream society withmore opportunities

Benefits

i j

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Delhi Metros challenges and success are beinghighlighted, the drawbacks and limitationsworked upon for better accessibility

The biggest success = Advocacy and Awareness

rationale for access is no longer required for

public agencies, it is now a given

Upcoming Metro Project

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MRTS is replicated in all metro cities of India

Life line for people with disabilities

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Namma Metro, Bangalore

Access Audit in 2010

l

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Namma Metro, Bangalore

Access Audit in 2010

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Hyderabad Metro Rail Project

Samarthyam is partnering with Hyderabad Metro

for capacity building workshops for the design

team and engineers to make the system

universally accessible

Inauguration, 25-11-2012

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Accessible street infrastructure- Seamlessjourney

Feeder services to be accessible-last mile

connectivity Cooperation & Coordination between the user

groups and implementing agencies during the

policy formulation and execution, the best

approach in achieving the desired objective ofMobility for All

MRTS in Indiaway forward

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Thank You

Thank You