Barbara B. NixonBarbara B. NixonAssistant Professor :: Southeastern UniversityAssistant Professor :: Southeastern University

Now.Now.Prepared for

#SIFEseu#SIFEseu

@BarbaraNixon@BarbaraNixon

A Quick Survey

Your Small Business Name Here

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22333Message:

18697 and then your response(s)

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Social Media Cat Videos

Learn what social media is.

Discover where are

your customers

and community are online.

It ain’t free.It ain’t free.

Be paranoid.*

*Just a little.

Stay curious.

Three Three ChallengesChallenges

Read. This. Now.Now.

Groundswell: Winning in a World Transformed by Social Technologies– Charlene Li & Josh Bernoff

Join. This. Now.Now.

Develop. This. Now.Now.

SocialMediaPolicy

For links to slides & sites

mentioned today, see

bit.ly/seusife

1. Learn what social media is2. Discover where your

customers & community are online

3. Listen first4. Then chime in5. It ain’t free6. Be paranoid (just a little)7. Stay curious

The ONE thing

CONTACT ME

Barbara B. Nixon, Ph.D. (ABD)Assistant Professor, Communication DepartmentSoutheastern University

Life Member & Past President of the International Listening Association (listen.org)

E-mail: bnixon@auburnalum.org

Twitter: barbaranixon

Skype: barbara.b.nixon

Blog: publicrelationsmatters.com