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    Caterpillar ® 785C & 789C Mining Trucks – Coal Standard

    Name Steve Plott, Sarah Loomis & Joe Patterson

    Venue Big Iron University St. Charles, IL

    Date July 26, 2006

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    Today’s Agenda

    • Strong market presence

    • Historical trend to mechanical drive

     – Product support = Availabili ty = Tons Moved

     – Productivity

     – Payload control

    • Key features & benefits deliver:

     – Health, Safety & Environment

     – Lower Cost Per Ton / Availability

     – Tires

    • Serviceability – Customer’s Perception

    • Competitive Update

    • How we are doing?

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    49,0003.9 million200+797

    105,40070 million1900+793

    105,50067 million1800+789

    127,00071 million2300+785

    Highest

    Hour Unit(As of June 2006)

    Fleet HoursTotal Units

    Large Mining Truck Shipments

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    785 Worldwide Fleet

    Over 2,300 Shipments (as of June 2006)

    35%North America

    12%Latin America

    35% Asia Pacific,

    Indonesia &

     Australia

    18%Europe, Africa &

    Middle East

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    789 Worldwide Fleet

    Over 1,800 Shipments (as of June 2006)

    34%North America

    17%Latin America

    36% Asia Pacific,

    Indonesia &

     Australia

    13%Europe, Africa &

    Middle East

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    785C Applications 2004 - 2005

    Payload

    150 T / 135 MT

    Other Mining

    6%

    Coal

    31%

    Copper 

    7%

    Iron Ore

    14%

    Gold

    16%Contractor Coal

    22%

    Nickel

    4%

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    Payload200 T / 180 MT

    789C Applications 2004 - 2005

    Contractor Coal

    39%

    Other Mining

    7%

    Gold

    6%

    Iron Ore

    13%

    Copper 4%

    Coal

    31%

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    World Truck Power Train Trends

    (Shipments 120 tons – 400 tons) WHY?

    1970

    95%

    Electric

    5% Mechanical

    Non-Cat 1980

    20052000

    19941990

    56% Electric

    44% Mechanical

    785 & 789

    37% Electric 63%

    Mechanical

    785, 789, 793

    42% Electric

    58% Mechanical

    785 - 797

    37% Electric 63%Mechanical

    785 - 797

    100% Electric

    Market Introduction

    785 1984

    789 1986

    793 1991797 1998

     Note: Belaz numbers not available

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    Reduction in Cost Per Ton

    5% Factor 0% 1% 2% 3% 4% 5% 6% 7%

    Operator Efficiency

    Mechanical AvailabilityCycle Times

    Payload

    Utilization

    Maintenance and Repair 

    Fuel Consumption

    Machine CapitalMachine Life

    Operator Wages

    Tires

    Lubricants

     A 5% Change in Each o f the L is ted Facto rs Cause the Fo llowing % Reduct ion in Cost Per Tonne

    The Top 5 Factors relate to Productivity… Not Cost

    Cost per Ton: Sensitivity

    PayloadCycle Times

    Operator Efficiency

    Utilization

    Mechanical Availability

    Cost

    Ton

    Fuel

    Maintenance & Repair

    Machine Capital

    Operator Wages

    Tires and Undercarriage

    Lubricants

    Residual Value

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    Productivity

    Caterpi llar 785C & 789C Mining Truck

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     All Cat Mechanical Power Train

    • Cat is only manufacturer with fully integrated

    drive train

    • Centralized design control allows Cat to

    optimize performance & life• Higher power train efficiency delivers more

    power to ground, burns less fuel, reduces

    cost per ton

    • Wide application range

    •  Automotive feel is easier to control

    • Cat design has fewer thermal limitations on

    steep grades

    • No on-site high voltage power required

    • Control system manages engine speed

    during shifts to increase clutch life and

    improve operator comfort

    • Purpose Buil t Integrated System

    • Heavy-duty final dr ives withstand extreme loads

    and forces, can be remanufactured

    • One-piece cast wheels enhance durability

    • Differentials designed for long li fe, lower cost-

    per-ton operation

    • Rear axle lube system cools and cleans

    continuously

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    G r o s s P o w e r T ra in E f f ic ie n c y

    3 0 %

    3 5 %

    4 0 %

    4 5 %

    5 0 %

    5 5 %

    6 0 %

    6 5 %

    7 0 %

    7 5 %

    8 0 %

    8 5 %

    9 0 %

    9 5 %

    1 0 0 %

    0 % 5 % 1 0 % 1 5 % 2 0 % 2 5 % 3 0 %

     E f fe c t iv e G r a d e

       G  r  o  s  s   P

      o  w  e  r   T  r  a   i  n   E   f   f   i  c

       i  e  n  c  y

    7 9 3 D 7 9 7 B

     A C D r iv e D C D r iv e

    72.281.5DC

    7983 AC

    85.488793D

    86.788797B

    12%Peak

    Mechanical drive systems are the most efficient over a broad operating range

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    Gross Power Train Efficiency

    30%

    35%

    40%

    45%

    50%

    55%

    60%

    65%

    70%

    75%

    80%

    85%

    90%

    95%

    100%

    0 10 20 30 40 50

    Ground Speed-mph

       G  r  o  s  s   P  o  w

      e  r   T  r  a   i  n   E   f   f   i  c   i  e  n  c  y

    793D 797B AC Dr ive DC Dr ive

    72.281.5DC

    7983 AC

    85.488793D

    86.788797B

    12%Peak

    Mechanical drive systems are the most effic ient over a broad operating range

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    Why do we have a payload policy?

    • Clear consistent global message for Cat C-Series trucks and newer 

    • RISK Management – MARC

     –  Availabi lity Guarantee

    • SAFETY

    No loads should ever exceed the truck’s steering and braking certification.

    Exceeding the steering and braking certification would make the truck unsafe to

    operate.

    • Provide optimum Cost per Ton

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    Caterpillar Integrated Design

    Body and Payload

    Power Train Chassis

    Suspension

    Wheel and Tires Terrain

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    Caterpillar Bodies

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    CAT 793D MSDII Option Example (No Liners)

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    Body Liner Placement

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    793D Target Payload Example

    • 793D Gross Machine Weight (GMW): 846,000 lb 383,739 kg

    • 793D Base Chassis Weight1: 266,587 lb 120,901 kg

    • Caterpillar MSDII 176m³ Body: 59,084 lb 26,800 kg

    • Caterpillar Custom Liner Package: 20,283 lb 9,200 kg

    • Target Payload: 250 Tons 227Tonnes

    1 Base chassis weight must include 100% fuel, debris, and attachments

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    % of Target Payload

    80 85 90 95 100 105 110 115 120

        N   u   m    b   e   r   o    f    L   o   a    d   s

    90 % 10%

        S    A    F    E    T

        Y

        P   r   o    d   u   c    t    i   v    i    t   y

        D   u   r   a    b    i    l    i    t   y

    Caterpillar 10/10/20 Payload Policy

    No loads should be above 120% of the target payload

    90% of loads should fall into this range

    No more than 10% of loads should exceed 110% of the target

    payload

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    Steering & Brake Certifications

    • Designed / tested / certi fied to meet

     – ISO 3450

     – SAE J1473

     – Health, safety and reclamation code standards for mines in British Columbia

     – SAE ROPS structure recommended practice

    • 785C GMW 550,000 lbs. ( 249,480 kg) – tested to 617,200 lbs. (280,000 kg)

    • 789C GMW 700,000 lbs. ( 317,515 kg) – tested to 785,500 lbs. (356,300 kg)

    • The test weights above allow compliance with normal payload distribut ions about the

    target payload as reflected in Cat 10/10/20 payload policy

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    Why optimize payload?

    • Maintain safety certification

    • Haul at lowest cost per ton

    •  Approximate 1:1 ratio in reducing cost per ton

    •  Achieve optimum component lives

    • Reduce downtime

    • Minimize spillage

    • Impacts component life, fuel consumption, TIRE life,

    cycle times, and availabili ty

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    Payload Capacity - 110 to 400 Ton Trucks

    110 120 130 140 170 190 230 240 250 260 270 280 300290 310 3200 330 340 350 360150 180 210160 200 220 390370 380 410400100 420

    Unit Rig

    MT3000 MT3300 MT3600B MT3700B MT4400 MT5500B

    T252 T262   T282B

    785C   789C 793D 797B

    Short Tons

    HD 1500   730E 830E   930E-3

    830E - AC   930E-3SE

    960E

    EH3000 EH3500 EH4500-2 EH5000

    MT5900ACMT4400ACMT3700ACMT3300AC

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    The Competition

    150 Tons

    785CHD1600

    EH3000

    MT3300

    200 Tons

    789C730E

    EH3500

    MT3700

    T262

    Cat

    Komatsu

    Hitachi

    Terex

    Liebherr 

    • This is the current size class distinction according to AEM

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    Terex MT3300 AC vs. 785C

    • Claim 25,000 hrs + major component life & 50,000 hrs chassis

    • Claim 10,000 hrs or less for 785C major components

    • Speed uphill and downhill vs. 785C?

    • Fuel consumption vs. 785C?

    • Repair cost vs. 785C?

    • Mechanical reliability / availability vs. 785C?

    • Independent wheel motor control?

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    785C & 789C Average Component Lives

    • Typically Cat LOHT are used on more severe hauls than

    competitive trucks

    •  Average component lives:

     – Engine - 16,000 hrs

     – Transmission - 12,000 hrs

     – Wheel Stations - 12,000 hrs

     – Differential - 12,000 hrs

     – Service brakes - 12,000 hrs +

     – Suspension cyl inders - 15,000 hrs

     – Hoist cylinders - 15,000 hrs

     – Steering cylinders - 15,000 hrs

    Competitors c laims of 25,000 hrs or more – Real?

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    Komatsu 730E DC/AC vs. 789C

    • DC drive is old technology with limited future

    •  AC drive in this size class is still under development

    • Traction (independent wheel motor control) in poor underfoot conditions?

    • Power train efficiency lower 

    • Challenge of multiple suppliers – engine, alternator, wheel motors, chassis

    • Claim lower operating cost and easier PMs

    • GMW and empty weight vs. spec sheet?

    730E Spec Sheet Eastern Coal Job Study 789C 789C With MSDGross Machine Weight 715,000 lbs 788,529 lbs 700,000 lbs 700,000 lbs

    Empty Machine Weight 305,052 lbs 380,275 lbs 303,025 lbs 282,000 lbs

    Target Payload for listed GMW 204.9 tons 167.4 tons 198.5 tons 209 tons

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    Euclid EH3500 vs. 789C

    X3500 Prototype

    Maximum Payload: 186t / 205 Tons

     AC Drive with current EH3500

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    GE - Loading Policy

    70 80 90 100 110 120 130

    Payload

    “..any operation in the

    extended range may result

    in reduction or termination of

    warranty provisions,

    increases in operating costs

    and/or more frequentoverhauls…”

    normalextended

    exceeded

    “Operation in the exceeded

    range will result in increased

    component wear and potential

    failure .. not recommended ..

    Likely to void all GE warrantiesand guarantees including but not

    limited to cost caps, availability

    guarantees and all product

    warranties.”

    “..mean must not

    exceed rated

    payload +2%…”

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    GE - Loading Policy

    70 80 90 100 110 120 130

    Payload

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    GE - Loading Policy

    70 80 90 100 110 120 130

    Payload

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    Features & Benefits – HSE & Cost Efficiency

    Caterpi llar 785C & 789C Mining Truck

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    785C & 789C Features & Benefits

    • Safety & Operator Station

    • Powertrain

    • Systems Integration

    • Frame

    • Body

    • Front Axle & Steering

    • Retarding & Traction Control

    • Tires

    The 785C & 789C are the premier machines in their c lasses, designed and bui lt by Caterpi llar

    using components and systems that have evolved through years of rugged mining applications

    Cost per Ton

     Availability

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    Selling the 785C/789C Features and Benefits

    1) Safety and Operator Station

    2) Powertrain-Engine

    3) Powertrain-Non-Engine

    4) Frame

    5) Body

    6) Steering and Breaking

    •Top 3 Most Important F & B

    •F & B with Most Customer Resistance

    •How to overcome Customer Resistance

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    New Optional Safety Features

    The 785C & 789C wil l offer the latest safety features for the protection of the

    operator and mine employees

    New Safety Enhancements• 600 mm (24 in) wide diagonal stairway -

    field ki ts for 785B/C & 789B/C in 4Q06

    • Closed-circuit television factory ready and

    model specif ic ki ts 4Q06

    • Should heated mirrors be a custom option

    for 785C & 789C?

     – (Currently optional on 793D)

    Custom Heated Mirrors

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    New Optional Safety Features

    New Safety Enhancements

    • High intensity discharge (HID) lighting inhigh beams and back-up l ights improves

    night time visibility

    • Extended life carbon paper disc brakes provide longer

    service li fe and increased heat resistancethan standard brakes

    The 785C & 789C offer optional features to enhance safety in specific operating

    environments

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    Operator Station

    1.  Air suspension seat 6. Storage Compartment

    2. Hoist lever (left side of seat) 7. Trainer seat

    3. Secondary brake pedal 8. Electric window

    4. Monitoring system 9. Operator controls

    5. Transmission control 10. Heating/air conditioning

    6. Storage compartment

    The 785C & 789C operator workstation is designed for maximum operator comfort, control,

    convenience, and safety

    1

    8

    5

    10

    4

    3

    6

    7

    9

    2

    •Ergonomically designed

    •Excellent machine contro l

    •Exceptional all-around visibility

    •Resiliently-mounted, sound suppressed cab

    - Sound levels less than 80 dB (A)

    • Air suspension seat - fu lly adjustable

    •Operator comfort = Higher Productivity!

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    Cab Visibil ity

    Electric truck visibility Cat 793D visibility

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    Cat Comfort Seat

    • High-back seat supports head and neck

    • Ride zone indicator adjusts seat suspension

    to operator’s weight

    •  Adjustable rake lower cushion

    • Washable seat cover 

    • Dual retractor lap and shoulder belt system

    •  Adjustable shoulder belt has six vertical

    height settings for optimum fi t

    •  ADJUSTMENT TRAINING!!

    The Caterpil lar Comfort Seat with three-point operator restraint is the most durable

    and supportive seat available for Cat Mining Trucks

    Ride zone indicator

    Three-point restraint

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    Positive rake

    Neutral rake

    Negative rake

    Lack of cushion tilt adjustment range

    New seat testing 4Q06 with 3-position rake

    Suspension bounce (rough roads or heavyoperators)

    Special Instruction REHS2761 for install of a

    second (passive) shock

    Shock non conformance issue

    3 point seat belt cinching down on

    shoulder/neck

    95% of complaints are solved with proper seat

    set up by operator 

    PEVD5717 – DVD training video for operators

    on how to set up seat

    Cat Comfort Seat Initiatives

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    Caterpillar Engines

    • Electronic Control Module

     – Reduces smoke – Reduces emissions.

     – Improves fuel efficiency

     – Optimizes performance and l ife

     – Communicates with transmissionand retarder 

     – Provides information for diagnostics and management decisions.

     – Diagnoses own health and status

     – Controls Oil Renewal System

    • Cat engines operate at lower BMEP than competition -- improvingavailability, extending li fe, reducing costs

    • Purpose Buil t Integrated System

     A proven performer for over 25 years, the 3500 series engine now has over 105,000units working wor ldwide in a variety of applications

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    Lock-up clutch

    Input

    Torque

    converter output

    Flow of power

    Flow of oil

    Torque converter drive mode

    Lock-up Torque Converter

    • Increased power train efficiency

    • High reliability from proven design components

    • 28% stall torque

    • Broad converter performance band

    • Lock-up clutch engages at 6.4 km/h (4.0 mph)

    Combines the advantages of direct drive and converter drive to achieve high component

    reliability and maximum output performance

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    Six-Speed Planetary Transmission

    • Torque converter lock-up in first gear • Downshift inhibitor prevents engineoverspeed

    • Clutch packs mounted outside of gear sets

    for ease of service

    • Directional shift management automaticallyreduces engine throttle before shifting

    Large diameter clutch packs are controlled to provide smooth shifting and to limi t

    clutch energy input for extended component life

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    Controlled Throttle Shift

    • Regulates engine rpm during shifts

    • Reduces torque spikes and extends

    transmission life

    • Smoother ride and less spillage

    • Lowers operator fatigue

    • Possible only through electronic

    integration of components

    Reduces driveline torque stress for smoother shi fts, extended component li fe,

    and improved operator comfort

    Controlled Throttle Shift (CTS)

       T

      r  a  n  s  m   i  s  s   i  o  n   O  u   t  p  u   t   T  o  r  q

      u  e

       C   l  u   t  c   h   P  o  w  e  r

    Time

    Shift without CTS

    Shift with CTS

    Shift with CTS

    Shift without CTS

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    Rear Wheel Group

    • Laser-hardened spindle in the wheel bearing

     journal area

    • Integrated wheel and hub reduces removal

    and installation time

    • Rotated and flushed with oil at factory, then filled

    with filtered oil before shipping

    • Duo-Cone™seals are air and oil checked after

    assembly as part of quality control

    Heavy duty components and ease of service combine to deliver long li fe and reduced

    downtime in the most rugged conditions

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    Ecology Drains

    • Ecology drains are standard equipment and

    located throughout the 785C & 789C

     – Engine (1)

     – Radiator (2)

     – Transmission

     – Torque converter 

     – Hydraulic tank

     – Fuel tank

    •  Alongside the fuel tank is the optional Wiggins

    service center that has quick fi ll and drains forthe truck fluids

    Easily accessible drain plugs are installed in components to provide an environmentally

    safe and effective method to drain fluids

    2

    1

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    Oil supply from crankcase

    Oil sent to tank via fuel return line

    Oil metered via electronic controls

    Oil Renewal System (ORS)

    • Eliminates regular oil changes andoil disposal costs

    • Improves average engine oil quality

    • Lessens environmental impact

    • Decreases service downtime

    • Exclusive integrated Caterpillar controls

    ORS meters used crankcase oil into the fuel system to be burned, replaced by new oil as

    the system is regularly topped off

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    Because ORS constantly burns old oil which is replaced by new, the quality level remains consistent

    and free of the quality degradation experienced in oi l dur ing a typical 500-hour li fe cycle

    Superior Engine Oil Quality with ORS

    Oil Degradation vs Time

        O    i    l    D   e   g   r   a

        d   a    t    i   o   n

    Hours

    0 1000 2000 3000 4000 5000

    Non-ORS

    ORS

    Caterpillar Integrated Systems

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    Caterpillar Integrated Systems

    • Purpose-built, integrated systems

     – Engine, Transmission, Brakes

    • Electronic Technician

    • Vital Information Management System

    • Other Production Management Systems

     – True Weight Production Management

    System – Max Payload and Speed Manager 

     – RAC

    • MineStar®

    •  All components built for mining - no

    adapted automotive components

    •  All major control modules communicate

    over Cat Data Link• Centralized design control over entire

    system allows Cat to optimize

    performance and life

    F

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    Frame

    • Engineered using computer-generated

    stress modeling

    • Forgings and castings used in highstress locations

    • Rollover fixtures ensure all welding is done

    horizontally, not overhead

    •  Al l cr itical welds are ultrasonically tested

    • High strength low alloy (mild) steel is highly

    durable, easy to weld

    Caterpillar ® frames are designed to deliver long service li fe in rugged mining applications

    Caterpillar Truck Body Options

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    Caterpillar Truck Body Options

    Standard Dual Slope Body

    Standard Flat Floor Body

    MSD II Body

    Gateless Coal Body

    B d Li

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    Body Liners

    Caterpil lar offers modular liner plate packages for addit ional impact and wear protection

    Smooth Plate for cohesive materials

    Rock Box for dry and non-cohesive materials

    Zipper Grid for semi-cohesive materials

    Mechanically Attached Wear Plate System

    (MAWPS) for all mining conditions

    Front Axle Steering Components

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    Front Axle Steering Components

    • Separate steering hydraulic system prevents

    cross contamination

    • Secondary steering meets ISO 5010 up to 120%

    of target payload

    • Twin double-acting cylinders

    • Steering arm pin retention plate providesredundant pin retention

    • Front suspension cylinders serve

    as kingpins

    • Serviceable bracket assembly on

    steering box casting saves time at rebuild

    • Two tie-rods allow optimum steering geometry

    The 785C & 789C front suspension is field-proven design with dual tie-rods for

    optimum steering geometry to help extend tire life

    Brakes and Retarding

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    1

    6

    2

    3

    5

    7

    4

    Brakes and Retarding

    • Integrated systems deliver optimumperformance

    • Non-fade, oil cooled design offers reliable

    performance, long life• Spring-applied secondary and parking systems

    enhance safety

    • Four-wheel braking improves control

    • 40/60 brake torque split improves contro l,

    minimizes wheel lock-up• Traction Contro l System improves

    performance in poor underfoot

    •  Automated Retarder Control al lows faster,safer downhill travel

    • Sealed system prevents contamination• Brake wear measurements completed quickly

    • Purpose Built Integrated System

    1. Parking/secondary piston

    2. Service/retarding piston3. Friction discs

    4. Steel plates

    5.  Actuating springs

    6. Cooling oil in

    7. Cooling oil out

    Oil-cooled multiple disc brakes on all four wheels provide exceptional braking and retarding

    Integrated Braking Control

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    Integrated Braking Control

    Integrates the Hydraulic Automatic Retarding Control and the Traction Control System into

    one electronically controlled braking system

    1

    6

    2

    3

    5

    7

    4

    6

    7 8

    1. Service brake sensor 

    2. Engine sensor 

    3. HARC4. HARC switch

    5. Brakes

    6. Service brakes

    7.  Axle speed sensor 8. TCS

    Hydraulic Automatic Retarding Control :

    • Increases production due to fasterdownhill speeds

    • Excellent controllability; reducedoperator effort for less fatigue

    • Engineoverspeedprotection

    • Hydraulic engagement offers smoother,more responsive operation than previouspneumatic design

    Traction Control System:

    • Improved traction in poor underfoot conditions

    • Less slippage means less tire wear 

    Benefit of Caterpillar Traction Control System

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    Benefit of Caterpillar Traction Control System

    • Electronically monitors & controls rear wheel slippage

    •  Automatic application of rear brake prevents torque loss

    • Enhanced performance in poor underfoot

    • Faster cycle times & less tire wear = lower cost per ton

    Cat  AC Competitor

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    Extended Tire Life

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    Extended Tire Life

    • Gross weight d istr ibution is ideally 33/67

    front-to-rear axle

    • Traction Control System attachment reduces

    tire slippage and wear

    • Steering geometry and turn ing radius are

    designed to minimize tire scrub

    The Cat 785C & 789C are designed specifically to extend t ire li fe and reduce costs

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    T I R E = C O S T

    T I R E S = P R O F I T

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    Serviceability

    Caterpi llar 785C & 789C Mining Truck

    VIMS™ System

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    y

    CatET

    785C & 789C Reduces Cost Per Ton

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    Safety

    • Oil cooled brakes at 4 corners with 40/60

    split,dead engine full stop capability,

    ROPS/FOPS, 10/10/20 payload control policy

    • Diagonal stairway, HID lighting, extended

    wear brakes, and WAVS rear vis ion

    camera

    Production

    • Fast cycle times – broad operating range

    • 2 axle retarding

    • Optimize payload with MSD Bodies

    Mechanical Availability

    • Improved reliability, higher uptime

    • 3500 Series engine has lower BMEP thancompetition—improving availability, extendinglife, and reducing costs.

    Utilization

    • One safe source for support• Traction control allows continued operation

    in poor underfoot conditions

    Owning cost

    • Long economic life• Higher resale value than competition. Even

    though a customer may not resell their truck, the

    high resale is indicative of the remaining value in

    older Cat trucks

    785C & 789C Reduces Cost Per Ton

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    Operator efficiency

    • Operator station comfort and ergonomics

    • Operator conf idence in braking and retardingoptimizes downhi ll speed

    • Good visibility

    Fuel cost per ton

    • Engine fuel efficiency

    • Highest power train effic iency

    • Zero fuel consumption while retarding

    Maintenance cost per hour

    • Field-proven components throughout the

    truck

    • VIMS™ System capabili ty allows diagnostics

    and prognostics to extend service life

    of components

    • Dealer and factory REMAN

    Tire cost per hour

    • Weight distribution and low Empty Machine

    Weight

    • VIMS™ TKPH/TMPH Speed Manager

    • Traction Control System – limited slip

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    Caterpillar 789 Mining Truck PINS

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    Note: Belaz sales not available

    789 Shipments / PINS History

    6966

    39

    77

    48

    6259

    47

    53

    65

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    50

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    250

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    350

    1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

    0

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    CAT (Units) Industry (Units) PINS

    In Conclusion

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    •Strong market presence

    •Viewed histor ical trend to mechanical drive

     –Product support = Availabili ty = Tons Moved

     –Productivity

     –Payload control

    •Reviewed features & benefits deliver:

     –Health, Safety & Environment

     –Lower Cost Per Ton / Availability

     –Tires

    •Discussed Serviceability – Customer’s Perception

    •Discussed Competition

    •Keep up the good work!

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    QuestionsCaterpillar 785C Mining Truck