a dvantage supply “your facility & office products solution”
DESCRIPTION
A dvantage Supply “Your Facility & Office Products Solution”. Peter Bond Paul Watson Dawn Bryant Mark Sachnik. January 20, 2004 1:30PM. A dvantage Supply “Your Facility & Office Products Solution”. Objective. - PowerPoint PPT PresentationTRANSCRIPT
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AdvantageSupply“Your Facility & Office Products Solution”
Peter Bond
Paul Watson
Dawn Bryant
Mark Sachnik
January 20, 2004
1:30PM
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AdvantageSupply
“Your Facility & Office Products Solution”
To develop and manage customized product solutions that provide cost savings and
service improvement
Objective
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AdvantageSupply
“Your Facility & Office Products Solution”
Office Products Business Furniture Computer Accessories Business Machines Janitorial & Sanitation Safety Products Break Room Supplies Mailroom & Storage Products
Product Line
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AdvantageSupply
“Your Facility & Office Products Solution”
Customer Satisfaction
Quality Value
Service
Customer Requirements
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AdvantageSupply
“Your Facility & Office Products Solution”
QUALITY100% Product SatisfactionCustomized Pricing MatrixFull Time On-Site
Representation
Key Performance Indicators
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AdvantageSupply
“Your Facility & Office Products Solution”
VALUEHUB Certified & Locally Woman
OwnedOn-Line Order Entry (24/7)Free Next-Day Delivery (On all UPSable
items)
PCP Card / Credit Card Services
Key Performance Indicators
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AdvantageSupply
“Your Facility & Office Products Solution”
SERVICEFill Rate – 96.2% (Stock On Hand)
Line Items – 35,000 SKU’sQuality – 99.6% (Over, Short & Damage)
On-Time – 99.9% (Delivery Performance)
* Annual Average for 2003
Key Performance Indicators
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AdvantageSupply
“Your Facility & Office Products Solution”
Real-Time Electronic Transmission
Order Entry Audit / Verification Automated Distribution Center 24/5 Order Selection Process Out-Bound Audit / Verification Pre-Load Audit / Verification Next-Day Delivery Order Tack-n-Trace Capabilities In-Process Data Reports
Operations
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AdvantageSupply
“Your Facility & Office Products Solution”
ValueValue
HUB Certified
HUB CertifiedO
n-Li
ne O
rder
On-
Line
Ord
er
Next-Day Delivery
Next-Day Delivery
P
CP
Pro
cess
ing
PC
P P
roce
ssin
g
ServiceService35,0
00 It
ems
35,0
00 It
ems Fill Rate
Fill Rate
Cu
sto
mer
Ser
vice
Cu
sto
mer
Ser
vice
On-TimeOn-Time
Q
uality
Quality
QualityQuality
Satisfaction
Satisfaction
Pri
cin
gP
rici
ng
Representation
Representation
Our Strengths
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AdvantageSupply
“Your Facility & Office Products Solution”
Carol Bane, President Kevin Kirkpatrick, CFO Russ Tapp, Key Account Mgr.
Management Team
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AdvantageSupply
“Your Facility & Office Products Solution”
End User Contact Approval Test Our Service Capabilities Back-Up Support to Existing Provider Evaluate 3 Months of Performance
Next Steps