abhijeet singh
TRANSCRIPT
Key Skills
ABHIJEET SINGH
Principal ConsultantFraud Management
Bangalore, India
+91 9980 630 194
Married
in.linkedin.com/in/asingh84
abhijeetsingh.cs
bit.ly/1D2TNdd
bit.ly/1gnHRlr
A seasoned fraud management expert, amateur photographer, tech enthusiast and foody.
Highly motivated, creative & innovative with an eye for detail
9 years of experience with 8 in Telecom Fraud Management
Career Timeline
2007 2008 2009 2011 2012 2013 2014 2015
IBM Subex Ltd.
2006
Senior Engineer
2010
Engineer Testing
Associate Engineer
• Manual, Unit & Automated Testing
• Exposure to entire testing lifecycle planning, execution & release management
• Part of Support, Delivery & Roadmap teams
• Tools used: Marathon, Watir & Shell Scripts
Quality Assurance
Telecom Fraud ManagementTelecom Billing
Consulting, Product Management & Operations
Senior Consultant Principal ConsultantConsultant
• Manage a medium sized team of fraud management SMEs who are responsible for fraud management product implementation or service rollout projects
• Risk identification, requirement documentation, solutioning, and overseeing the project execution
• Play a role of domain expert in the core development team of Subex fraud analytics service
• Identify or validate market needs for the purpose of building solution roadmap
• Research and conceptualize innovative solutions encompassing both technology and services
• Create strategic roadmap, business model, solution design & approach and industry partnerships
• Lead field testing & productization initiative through product or service roadmap team
• Interface with marketing for creating awareness in the industry in order to generate new business leads through high quality publishable material creation along with presentations to customer & industry forums
Product Management & Business Development
• Lead fraud risk advisory projects from the perspective of assessing overall fraud risks and fraud practice of the telco covering tool, process, people, coverage & measurement
• Identify ROI bottlenecks consult to reduce risk & losses and improve overall operational maturity
• Lead customer’s FM business practice setup & management of fraud operations until the soak period
• Define fraud strategy, scope, processes, SoPs, R&Rs, fraud coverage, controls, interfaces, best practices and KPIs
• Resource selection and management, along with their knowledge & skill set development
Fraud Operations Setup & Management
• Solution identification & design, RFP compliance identification, commercial offer & technical proposal creation
• Provide support to sales team in terms of bid defense by delivering high quality customer presentations, product/solution demos and lead various technical workshops
Fraud Risk Consulting
Fraud Subject Matter Expertise
Fraud Product & Services Presales
Worldwide Experience
Major Achievements
Key contributor in Managed Services Vertical Setup at Subex
MS now contributes to 33% of Subex revenue
IBM Top Talent
Year 2007
CxO Level Exposure
Across many projects & pitches
Industry Representation & Participation in Standard Definition
Participation & presentation in key conferences like GSMA, telco meet etc. and contribution to industry wide standard definitions around fraud
Education
Bachelor of Engineering, Computer ScienceJECRC, Jaipur (2002-2006)
PGDBM (MBA), Currently PursuingNMIMS, Mumbai (2015-)
CBSE Senior SecondarySt. Pauls School, Jodhpur (1990-2002)
Tools & Technology
Courses & Certifications
Subex Fraud Management Tool
Subex Revenue Assurance Tool
Qlikview (Data Analytics Tool)
Database & SQL (Oracle)
Unix Flavour OS Administration
Development (Shell Scripting)
MS Office Suite
Certifications:Telecommunications UKFraud Forum (TUFF)
Brainbench: SW Testing, Software QA & NW Concepts
Course Completion:CCNA, MCSA, ACNP, Comptia A+ & Network+ at IIHT
Key Strengths
Awards
Subex:Above & Beyond, Bravo, Pat on the back, You made a difference (multiple times), Long Service Awards
IBM:Top Talent 2007, Bravo (multiple times), Star, Spot, GlobalThanks
Highly Creative
Good Business Acumen
Quick Learner
Logical Mind
Customer Management
Drives Innovative Thinking
Experience in all major legacy and next generation Telecom Services
PSTN, A/DSL, 2G, 2.5G, 3G, 3.5G, 4G, Wimax, FTTx, Digital TV, VAS, Content, Mobile Money, Wholesale, Interconnect & Advertisements
Multiple Publications
Whitepapers, Surveys, blogs & concept notes
Customers handled in 35 countries22 countries visited