[advanced management] icici bank - introduction to management and organisation

Emma DIETERLENCharles GUERIN

Woojin KIMClass 13 IT

Year 2014-2015

AdvancedManagement

ProfessorIgnasi CAPDEVILA

ICICI Bank

ICICI Bank

1The largest private bank in India with total assets of $99 billion in 2014

2Originally promoted in 1994 by ICICI Limited, as an Indian financial institution

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Offers a wide range of banking products

and financial services to corporate and retail customers

4CEO is a woman, Chandra Kochar

Active in communication

Very good listener

A huge number of employees

Global economic crisis in 2008

AdvancedManagementICICI Bank

Leadership

Chanda Kochhar, CEO

Qualities

Challenges

Global Management

ICICI Bank tends to take increasingly geocentric attitude.

As a global company, it is implanted in 19 countries and has hundreds of agencies across the world.

The company uses actively joint venture or strategic alliance.ex) strategic alliance with Ecobank

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ICICI Bank

Global Management

The main strengths

Its talent pool, technology enable - distribution

point 1

Complete suite structure and extensive customer relationship

point 2

Large capital base, strong brand franchise

point 3

Architecture and universal banking presence

point 4

Hofstede five dimensions

Question Time!

AdvancedManagement

Contact Us1

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Main Address

Company E-mail Address

Prone Number

Fax Number

ESG MS

[email protected]

06 31 05 03 80

(123) 456 78 21 21

AdvancedManagement

AdvancedManagement

Thank you for your paying attention!

Advanced Management - Professor Ignasi CAPDEVILA

ICICI BankStrategicManagementBy Woojin KIM, Charles GUERIN, Emma DIETERLENClass 13 / Year 2014-2015

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Customers don’t buy what you do,they buy why you do it.

Young Bum KIM

”

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Mission

Be the banker of first choice for its customers by delivering high quality, world class products and services.

Expand the frontiers of its business globally and contribute positively the various countries and markets in which it operates.

Maintain high standard of governance and ethics.

Create value for its stakeholders.

TO LEVERAGE ITS PEOPLE, TECHNOLOGY, SPPED AND FINANCIAL CAPITAL TO:

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“To be the leadingprovider of financialservices in India anda global player”PERFECTION IN POWERICICI Bank’ Moto

Vision

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Advanced Management Professor Ignasi CAPEDVILA

STRENGHTS

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Advanced Management Professor Ignasi CAPDEVILA

2nd largest bank in India

Strong and transparent balance sheet

First bank to introduce mobile banking solutions

Agressive and innovative marketing strategies

CEO’s insightful leadership

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One of the largest banks in the world and the leadership


WEAKNESSES

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Problems by setting the bar high

Higher service charges

The ICICI bank service charges are comparatively higher. The company primarily targets upper middle class and upper class of the society.

Too strict policies

The bank has the most stringent policies in terms of recovering the debts and loads, and credit payments. They employ third party agency to handle recovery management.

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OPPORTUNITIES

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Promising banking sector and emerging technology

Market growth at 17% in the next 3 years

Use of technology to penetrate rural

markets1,500 new branches worldwide

Expension to middle and lower income groups

Increasing popularity of

financial products in rural areas

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THREATS

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Globalization and financial deregulations

Growing comepetition from international competitors

RBI allowed foreign banks to invest up to 74% in indian banking.

Huge size could mean inflexibilityICICI bank has often shown its inability to adapt to changing conditions due to large size.

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STREGHTSNulla vitae elit libero, a pharetra augue. Sed posuere consectetur est at lobortis. Aenean lacinia bibendum nulla sed consectetur. Integer posuere erat a ante venenatis.

OPPORTUNITIESNulla vitae elit libero, a pharetra augue. Sed posuere consectetur est at lobortis. Aenean lacinia bibendum nulla sed consectetur. Integer posuere erat a ante venenatis.

WEAKNESSESNulla vitae elit libero, a pharetra augue. Sed posuere consectetur est at lobortis. Aenean lacinia bibendum nulla sed consectetur. Integer posuere erat a ante venenatis.

THREATSNulla vitae elit libero, a pharetra augue. Sed posuere consectetur est at lobortis. Aenean lacinia bibendum nulla sed consectetur. Integer posuere erat a ante venenatis.

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ORGANIZATIONAL& FONCIONAL STRUCTURE

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ICICI BANK ADOPTS ONE OF THE MOST COMMON ORGANIZATIONAL STRUCTURES. THE FINANCIAL MARKET CHANGES RAPIDLY AND COMPANIES HAVE TO REACT QUICKLY.


PORTER’S 5 FORCES MODEL

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Competition

Buyers

Potential Entrants

Substitues

Suppliers

Competitionpretty high

New entrantspretty low

Substituesvery high

LOGO

Thanks!For more info please contact:

[email protected]

[advanced management] icici bank - introduction to management and organisation

Leadership & Management