airline sales part: member carriers’ digital offer: tools

Airline sales part: Member carriers’ digital offer: tools and apps

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We are witnessing the inexorable march of the smartphone

APRIL 2018

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Air Canada Mobile App

The Air Canada App delivers the mobile tools and services you need directly to your Apple, Android or Blackberry device.

Functions:

• Check-In 24 hours before departure and get your mobile boarding pass

• With the booking reference, see your Air Canada booking and track it in the «My Flights» tab

• Receive personalized information with push notifications about your flight’s status, boarding times and more through your Smartphone

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• Purchase your Preferred or standard seat within the App

• Sync your bookings with your Air Canada «Miles» Aeroplan number

The App is also Smartwatch compatible

• Track your flights within 24 hours of departue

• Get flight notifications sent right to your Smartwatch

• See a countdown to your boarding time directly on your watch.

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You will need the Air Canada App to access our onboard entertainment system on Air Canada Rouge through your Apple/Android smartphone or tablet.

• Forgot your device? No problem, we have a number of Ipads that you can rent for 10 CAD

• The entire Air Canada Rouge fleet will be equiped with Satelite Wifi until end of 2018, allowing high speed internet access during your flight

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Member carriers’ digital offer: tools and apps for customers

ANA App – Main Features■ Display Reservation Information on Home ScreenIf you have ANA reservations (domestic or international flights), a list of your reservations will be displayed on the app’s Home screen and this list will be updated with the latest information. This enables you to quickly check important details such as seat numbers, boarding gates, and security checkpoint locations.

■ Display Security Checkpoint Deadlines for Domestic FlightsIf you have a reservation for an ANA domestic flight, a countdown timer will be displayed 24 hours prior to the deadline for passing through the airport security checkpoint. You can use this to plan your travel time to the airport or manage your time at the airport before your flight.

■ Display Flight StatusThe relevant flight status (On Time, Delayed, Canceled, or Conditional) is displayed on the Home screen.

■ Extensive Mileage-related FeaturesYou can easily check your mileage and ANA Sky Coin balances on the Home screen, as well as link up smoothly with the ANA Mileage Club app.

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ANA App – This app is only available on the App Store for iOS devices.


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ANA App – Screen shots / features.


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ANA MILEAGE CLUB App – Screen shots / features.

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Air China Booking Additional Services

http://www.airchina.com.cn/vaservice/loginAction/loginIndex?language=en

1. Enter ticket number and passport number of the passenger (SSR docs)

2. Choose the additional service you want to book:

i. Prepaid Baggage ii. Advance seat selectioniii. Transit Hoteliv. Transit Loungev. First and Business Class Foodsvi. Chauffeured Transfervii. Ground-Air Connection


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Air China Value Added Services


Free hotel stay near the airport in 5 Chinese Cities:Beijing, Tianjin, Chengdu, Shanghai and Hangzhou. If Air China is not able to provide the connecting flight on the same day, a free hotel accommodation will be provided near the airport. Included are transfers between the airport and the hotel, a standard room and breakfast.

*Reservation 24h before departure (via website or agent support)

Free Transit Lounge in Beijing and Shanghai (PVG).With waiting times of more than 4 hours and an international or regional (Taiwan, Hong Kong, Macau) onward flight, Economy Class passengers can spend their time in a free lounge. There are snacks, drinks, internet, TV and showers available.



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Air China Value Added Services


Chauffeured Service available in 9 Chinese cities:

1. Beijing2. Shanghai (PVG & SHA)3. Guangzhou4. Chengdu5. Shenzhen6. Tianjin7. Chongqing8. Hangzhou9. Nanjing


Agent support:Air China Zurich Air China [email protected] [email protected]+41 (0)44 213 60 80 +41 (0)22 717 86 51

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LOT POLISH AIRLINES – IPHONE – IPAD - ANDROID


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LOT POLISH AIRLINES – lost Bags – World Tracer

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Welcome to the digital world of LHG!

…and many more.


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The travel agency for your smartphone

SWISS App

SWISS eJournals


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Your personal travel guide to go

SWISS Logbook

SWISS Flight Simulator App


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Easy access to all lounges

LH EasyAccess LH Quartett


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Experience with augmented reality our products and services

Brussels Airlines AR+

MyAustrian AR

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SAS digital offers: tools and apps for SAS customers throughout the travel chain

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Pre-travel Pre-flight In-flight Post-flight and travel

Hi-Speed WiFi onboard & iPads for SAS cabin crew

Flysas.com &

Award winning SAS App for IOS/Android

Product innovations e.g. E-Bag

Tags

Digitalization on ground e.g.

irregularity, passenger care

SAS SEAMLESS DIGITAL PLATFORM

• Identical visual experience via App, Self-Service Check-In, Online, Entertainment system and Newspaper / Magazine downloads etc.

• Open architecture with possibility to add new functionalities

State-of-the-art High Speed-WiFiWiFi delivered by Viasat, suitable for both

work and entertainment (e.g. Netflix/Youtube) onboard.

Free for passengers in SAS Plus & Business.

Available on Intercont and introduced in Summer 2018 on A320neo fleet.

Digitalized SAS cabin crewA mobile workplace developed with focus on customer experience offering fast and

reliable service in REAL TIME.

Passengers can also stay in touch with SAS via social media:

SAS digital offer: tools and apps for customers throughout the travel chain

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SingaporeAir mobile app – manage your booking

Search and book your flights

Skip the check-in queues

Manage your trips


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SingaporeAir mobile app

Quick access to your KrisFlyeraccount

Follow a flight

Unlimited access to digital magazines and newspapers


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SingaporeAir mobile app – companion app

Experience KrisWorld through the SingaporeAir app

Create bookmarks and resume

watching on the next flight

Get personal recommendations

View additional content

Create playlists and sync the

playlist to IFE seatback

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United Wi-Fi

All aircraft are now equipped with Wi-Fi

Customers now enjoy Wi-Fi on

of our domestic and international aircraft,and on more international flights than any other U.S. carrier

New! 19 partner carrier boardingpasses in united app!

Available now:•Adria Airways•Aegean Airlines•Air Canada•Air New Zealand•ANA•Asiana Airlines•Austrian Airlines•Azul Brazilian Airlines•Brussels Airlines•Cape Air•Croatia Airlines•EVA Airways•LOT Polish Airlines•Lufthansa•Scandinavian Airlines•Shenzhen Airlines•SWISS•THAI Airways•Turkish Airlines

United at your fingertips Managing your travel with a web-enabled mobile device is now easier than ever

Mobile Check-in from 24 hours prior to departure Mobile Boarding Passes

Flight Status / new bookingsNew: Add your MileagePlus card to your Apple walletNew: Airline partner boarding passes — Access your boarding pass for 19 different partner airlines — you just need to be connecting from a United flight to a flight on one of the participating airlinesNew: Bag tracking — Track the status of your checked baggage For more information, visit www.united.com/mobileservices

United Mobile App Passport Scanning

Convenient way to provide passport information during the 24-hour check-in window, eliminating the requirement to visit an airport kiosk or service desk

MileagePlus members who have previously scanned their passport at a kiosk will be asked to verify their stored passport data and will not need to scan their passport further, unless a new passport needs to be added or information updated

Travelers can now use the United app on iOS iPhone, iPad or Android to scan their passport for international itinerary check-in.

Once scanned using the app, passports will be

saved to a travelers MileagePlus profiles for

future use.

airline sales part: member carriers’ digital offer: tools

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