americorps community engagement liaison 2014 ac-cel

7/27/2019 AmeriCorps Community Engagement Liaison 2014 AC-CEL

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Habitat for Humanity of Seattle-King CountyAmeriCorps Community Engagement Liaison 2014

ACCEL CommunityEngagementLiaison 2014 9/23/2013 1

PositionTitle:AmeriCorpsCommunityEngagementLiaison

(CEL)

Department&Site:CommunityEngagement/Volunteer

Services,servingatconstructionsitesandinthe

surroundingcommunity

PositionOverview:EngagethecommunitytoHabitatsmissionandgoals,basedfromourconstructionsitesanddeploye

tositesandthesurroundingcommunities.Inthisupcloseandpersonalrole,specificallyactasourconduitandadvocate

tothelocalneighborhoods,organizations,communitycenters,andconstructionsitevolunteers,providinghospitalityan

facilitatingmutuallearningandsharingbetweentheaffiliateandourbodyofsupporters.

ServiceTerm:1February20December2014 Servicetovulnerablepopulation?

(underage18,over59,ordisabled?): Episodic.

ServiceWeek(days/times): TuesSat,8AM4:30PM,with

occasional

evening

and

Sunday/Monday

hours,

with

notice.

DirectSupervisor: TBD___________________________Also

reports

to

AmeriCorps

Director

for

AC

team

duties

Aptitudes&Experiencesoughtforthisposition:

Personable:anaturallyextroverted,charismaticpersonalityateasewithengagingpeople,establishingtrust

andauthenticity,andrepresentingHabitatwell.

GroupLeadership&Teambuilding:ahistoryofengagingandmotivatinggroupsofpeopletowardgreatexperiences

(i.e.,campcounselor,youthgroup,trainer,tourguide).

Cheerleading:consistencyinmaintainingpositiveenergyandoutlook,andeffectivelyinspiringothersevenin

challengingorotherwisenegativesituations.

PublicSpeaking:Enjoymentandnaturalabilityspeakinginfrontoflargeorsmallgroups,foreducation,persuasion,

andinspirationalpurposes.

Hospitality:ademonstratedtrackrecordofexcellingatservingothersinaprofessionalcontext(restaurant,hotel,

travelhosting,etc.).

Organization:aclearpersonalsystemtomanagemultipletasks,projects,andotherresponsibilitiesatthesametime.

Humility:ahealthyappreciationforyourlimitationsandknowingthesourceofyourstrengths.

SalesorFundraising:Experienceapproachingnewpeopleorgroupsandestablishingwinwinexchangerelationships.

CommunityDevelopment:experientialknowledgeofcomingalongsidegroupsdifferentfromyourself,

understandingthingsontheirterms,andearningaseatat

thetable.

CoalitionBuilding:experienceaccessingandmotivatingdisparategroupsofpeopleeffectivelytowardacommon

goal/project,ideallyinmultiplecontexts.

Maturity&SoundJudgment:canmaketherightdecisioninagivensituation,consideringcontextandoutcomes.

WorkEthic:abilitytoworkbothindependentlyandaspartofagroup,tomaintainmomentumaswellastakedirection.

ClearCommunications:Excellentinterpersonalcommunicationskillswritten,verbal,andnonverbal.

Equitability:Genuineappreciationandfairtreatmentofpeoplefromallbackgrounds,ages,andabilitylevels.

ComputerLiteracy:KnowMSOffice,email,research;andabletolearnmobilecomputingdatabases,andCRM.

AllAmeriCorpsmembersareexpectedtobeconsiderate,inclusive,andsupportiveoftheirteammatesduringtheirserviceterm.

Experienceinallareasisnotrequired;butaservantsheart,positiveattitude,andthewillingnesstolearnare.

Responsibilitiesoftheposition:

1) LearnaboutHabitat'scommunityofcurrentandfuturesupporters,bothon andoffsite.Preparationandtraining:

FamiliarizeyourselfwithHabitatsStrategicPlanandprioritiestounderstandourCEgoals. Conductinitialresearchandoutreachtounderstandnewandpotentialpartnersincludingtheirneedsandgoals,existing


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communityactivitiesandintiatives,andotherallieswithinyourtargetcommunity.

Becometheaffilaiteexpertinyourtargetcommunity,includingmappingassets,compilingitshistory,andlearningtorepresentthecommunitysviewpoint.

GettoknowtheHabitatstaff,departments,andhowtheyinteracttohelpyouworkmosteffectivelyandbeneficiallywithinthe

organization.

Developacommunityengagementplanforyourcommunity,includingkeyaims,anticipatedoutcomes/benefits,anoutreachplan,monitoring/evaluation,andkeymessagestogetherwiththeCECandstaff.Considerstrategicpointsof

contact,messaging,mutualfit,relationshipbuilding,andhowHabitatcanbestplugintocommunities.

Action:

TheoverallgoaloftheCELsistopositivelyengagethecommunityaroundwherewebuild,bothoffsiteandon.AsaCEL,youwillbe

expectedtofindthebestapproach,balancingtimeoutinthecommunitywithtimeonsite,ensuringyourresponsibilitiesaremetin

eacharea.EachCELwillbeassignedasiteaswellasaspecificcommunityordemographic(i.e.,thelocalcommunityaroundyour

assignedconstructionsite,VeteransinKingCounty,youthorfaithbasedvolunteergroups,otherAmeriCorpsprogramsperforming

overlappingservicetothecommunity,etc.)tobuildrelationshipswithandengagewithHabitatthroughouttheterm.

Research&discussweeklyvolunteergroupsexpectedinadvanceofbuilddays,includingcoordinatorsorVIPs,andbeprepared

to

specifically

greet

group

leaders

on

their

build

days.

When

appropriate,

make

contact

with

volunteer

group

leadersinadvance.

WorkalongsidevolunteersandConstructionVolunteerLeadsonsitewhenappropriate,gettingtoknowourvolunteersandbuildrelationships.Occasionallyleadcrewsofvolunteerswithinyourabilities,whenneeded.

Attendcommunitybasedmeetingsorplanningsessions. Helpidentify,screen,andexecuteHabitatprojects(repairs,rehabs,etc)withintargetcommunity. GenerateandparticipateinorhelpleadcommunityprojectswithpartnersonbehalfofHabitat. Overseephotoand/orvideodocumentationofprojectsandbuilddaysincludinguploadingtoHabitatServers/dropbox. Ensurecommentcardsarecompletedbyallvolunteersonsiteattheendoftheday,andfollowupasneeded,in

consultationwiththeteam,tothankhappyvolunteersoraddresscomplaints.

Sharevaluablefeedbackwithstafffromourcommunitythatsuggestdirectionsforfurthercommunityengagement,improvementstoourvolunteerprogram,andkeysupportersforfollowuporfurtherrelationship.

PresentcommunityreportstotheSeniorLeadershipTeamandallstaffmeetings. Utilizemobilecomputingtechtohandleinthemomentvolunteer&eventregistration,sharingofinformation,,entering

contactinformationandhistoryintoourCRMdatabase,etc.

Note:CEactivitieswillvarybasedonyourtargetcommunity,whichcouldbeeithergeographicallyordemographicallydefined.

Dependingonyourtargetcommunityandsupervisor'sdirection,yourresponsibilitiesmayvary.Yourutlimategoalistosecure

sustainedlocalinterest,ownershipandaccountabilityinyourcommunity,includingcrosssectoralliancesandgrassrootsleadership.

2) ShareHabitat'sstories,goals,opportunities,hospitality,andspiritwithoursupportersbothon andoffsite,towardengagingthemmoredeeplywithHabitat'swork.

Preparationandtraining:

Learntoarticulatethesocioeconomicbenefitsofhomeownershipandfactorsaffectingtheavailabilityofaffordablehousing.

KeepabreastofcurrentstatisticsandtalkingpointsrelatedtoHabitatlocallyandworldwide,toshareinconversationwithcommunitiesandsupporters.

Action:

Beonhandasthefirsttogreetvolunteerswhentheyarriveonconstructionsites:welcoming,helpingthemsignin,andengaginginfriendlyconversationuntilconstructionstaffisreadytobegin.

Leadactivities&presentations,bothonconstructionsitesandinthecommunity,suchaslunchdiscussionsforhousing


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Requirements,ServiceSiteEnvironment,&PersonalVehicle

Physical&MentalRequirements

Members

in

this

role

must

have

abilityto:

Focuswellonthetaskathandwhileothersworkondifferent

tasks.

Maintainprofessionaldecorumandemail/computer

responsibilitiesworkingfroma

constructionsite.

Keepyourselfwarminoutdoorenvironmentswithoutmuch

physicalactivity.

Dressappropriatelyforbothsiteservice

and

community

meetings.

Occasionallyparticipateinworkoutside,onladders,scaffolding,

andonyourfeetforextended

periods,andlift30lbs.

Note:HabitatforHumanityofSeattle

KingCountyadherestoalllocal,state,

andfederallawsandwillmake

reasonableaccommodationsfor

ServiceSiteEnvironment

CELs

will

each

be

assigned

a

construction

site

or

team,

as

wellasanexternalcommunityordemographictoengage.

Yourservicewillbesplitbetweenthesetwoenvironments.

Youwillreporttotheconstructionsite/teameachday,and

eitherperformhostingdutiesthereordepartfor

communityengagements, orboth.Youwillberesponsible

forarrangingyourscheduleandplanningaccordingly.

Onallsites,safetyofself&othersisfirstpriority.Personal

safetyequipmentisprovidedtoallAmeriCorpsmembers

whileworkingontheconstructionsite.Whenyou

participateinconstructiontasks,serviceisoftenphysically

demanding,strenuous&attimesfastpaced.Tasksinvolve

lifting&

carrying

of

materials.

Site

service

takes

place

outsideregardlessofinclementweather.Membersare

responsibleforprovidingthemselveswithraingear&

appropriatesturdyboots(reimbursementstipend

provided.)

Equipmentprovided:

Safetyglasses Earplugs&Hardhat

PersonalVehiclerequired?

No

Yes

Recommended.

Habitatvehiclesareprovidedfor

allrequiredtraveltoand

betweenservicesites.

Allmembersmustobtaina

WashingtonStatedriverslicense

withintwoweeksofthestartof

service,andbewillingtodrive

Habitatvehiclesasneeded,

includingforthetransportof

otherpeople.Memberswillbe

requiredto

submit

adrivers

licensecopyandDepartmentof

MotorVehiclesReportfromtheir

homestatetodeterminedriving

eligibility.

Membersservinginthisposition

mayfindoccasionaluseofa

personalvehicledesirablefor

flexibilityinyourpersonaland

serviceschedule.

education/advocacy,endofdayreflectionactivities,andtablingorspeakingopportunitieswherevercommunitymembers

aregathered.

Sendfollowupthankyouemailswithphotostovolunteersaftereachbuilddayonyoursite. Arrangeandguidetoursonsiteforpotentialorcurrentcommunitypartnersorallies. Withsiteteams,identifyandreportonoutstandingactsofserviceandpositiveimpactsseenonsiteorinthecommunity. ProvideinformationtotheHabitatmarketingdepartmentformediaandwebsiteoutreach. MakecommunityintroductionstokeyHabitatstaff,AmeriCorps,andvolunteers. HelpdocumentandshareourCommunityEngagementactivitiesandpracticesontheground,forsharingwithother

Habitataffiliates,orforfuturevolunteersoremployeesassumingyourduties.

DistributeHabitatmaterialsandliteraturetooursitesandcommunities. Managehospitalitysystemsandlogisticsonsite,includingsigninareas,refreshments,lunchorderingandsetup,supply

shopping,literatureracksandsignage,&generalvolunteerareacleanlinessandorganization.

Inspire,identify,train,andcultivatevolunteersfromthecommunitytoassumesomeorallofyourCEduties.AllAmeriCorpsmemberswillalsoshareresponsibilityfor: Thedisasterpreparednesseducationoflowincome

individuals(in

teams,

including

pre/post

surveys).

MonthlyAmeriCorpsteammeetings. AllStaffmeetingsandevents. NationalDayofServiceprojects. Attendinghomededicationsasyouareable. Sharedsitedutiesasspecifiedbyyoursupervisor.

Generatingandsharingstories,photos,andvideosaboutyour

great

work.

HelpingplanandcarryoutanymajorAmeriCorpsevents,suchastheHFHIAmeriCorpsBuildaThon.

Onlineassessmentsurveys. HFHSKCstaff&programevaluations. AmeriCorpstimesheetswithlaborallocationtracking.


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AmeriCorpsmemberswithspecialneeds.

Ifyoufeelyouhavephysicallimitations

whichwillkeepyoufromperformingthe

requireddutiesofaposition,please

contacttheProgramDirectororthe

HFHSKCHumanResourcesDepartmentto

discusspossibleaccommodations.

Gloves Safetyequipmentasneededfortasks Toolbelt Tools:Hammer,tape,square,catspaw,pencil,etc. Othertoolsasneededfortasks Stipendforraingear Stipendforboots Accesstophone,fax,andinternet

Anymemberchoosingtousea

personalvehicleforservice

relatedtasksmustsubmitproof

oftheirowninsurancetobe

eligibleformileage

reimbursement.

americorps community engagement liaison 2014 ac-cel

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