1/ 200 2 tourism administration and management · 2020-07-03 · j-9310 2 tourism administration...
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1. ¯ÖÆü»Öê ¯ÖéÂ�ü �êú �ú¯Ö¸ü ×ÖµÖ�Ö Ã£ÖÖÖ ¯Ö¸ü �¯ÖÖÖ ¸üÖê»Ö Ö´²Ö¸ü ×»Ö×�Ö� �
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�ÃÖ�êú ×»Ö� �úÖê�Ô �×�Ö׸ü��Ö �úÖ�Ö�Ö �úÖ �¯ÖµÖÖê�Ö ÖÆüà �ú¸üÖÖ Æîü �
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(i) ¯ÖÏ¿Ö-¯ÖãÛÃ�Ö�úÖ �ÖÖê»ÖÖê �êú ×»Ö� �ÃÖ�êú �ú¾Ö¸ü ¯Öê�Ö ¯Ö¸ü »Ö�Öß �úÖ�Ö�Ö �úßÃÖᯙ �úÖê ±úÖ�Íü »Öë � �Öã»Öß Æãü�Ô µÖÖ ×²ÖÖÖ Ã�üß�ú¸ü-ÃÖᯙ �úß ¯ÖãÛÃ�Ö�úÖþÖß�úÖ¸ü Ö �ú¸ëü �
(ii) �ú¾Ö¸ü ÖéÂ�ü Ö¸ü �û¯Öê ×Ö¤ìü¿ÖÖÖãÃÖÖ¸ü ÖÏ¿Ö-¯ÖãÛÃ�Ö�úÖ �êú ÖéÂ�ü �Ö£ÖÖ ÖÏ¿ÖÖë�úß ÃÖÓ�µÖÖ �úÖê ���ûß �Ö¸üÆü �Öî�ú �ú¸ü »Öë ×�ú µÖê ¯Öæ êü Æïü � ¤üÖêÂÖ¯Öæ�ÖÔ¯ÖãÛÃ�Ö�úÖ ×�ÖÖ´Öë ÖéÂ�ü/¯ÖÏ¿Ö �ú´Ö ÆüÖë µÖÖ ¤ãü²ÖÖ üÖ �Ö �ÖµÖê ÆüÖë µÖÖ ÃÖß× üµÖ»Ö´Öë Ö ÆüÖë �£ÖÖÔ�Ö ×�úÃÖß ³Öß ¯ÖÏ�úÖ¸ü �úß ¡Öã×�ü¯Öæ�ÖÔ ¯ÖãÛÃ�Ö�úÖ Ã¾Öß�úÖ¸ü Ö�ú ëü �Ö£ÖÖ �ÃÖß ÃÖ´ÖµÖ �ÃÖê »ÖÖî�üÖ�ú¸ü �ÃÖ�êú ãÖÖÖ ¯Ö¸ü ¤æüÃÖ¸üß ÃÖÆü߯ÖÏ¿Ö-¯ÖãÛÃ�Ö�úÖ »Öê »Öë � �ÃÖ�êú ×»Ö� �Ö¯Ö�úÖê ÖÖÑ�Ö ×´ÖÖ�ü פüµÖê �ÖÖµÖë�Öê ��ÃÖ�êú ²ÖÖ¤ü Ö �ÖÖê �Ö¯Ö�úß ÖÏ¿Ö-¯ÖãÛÃ�Ö�úÖ ¾ÖÖ¯ÖÃÖ »Öß �ÖÖµÖê�Öß �Öî ü ÖÆüß �Ö¯Ö�úÖê �×�Ö׸ü��Ö ÃÖ´ÖµÖ ×¤üµÖÖ �ÖÖµÖê�ÖÖ �
4. �¤ü¸ü פüµÖê �ÖµÖê ×Ö¤ìü¿ÖÖë �úÖê ¬µÖÖÖ¯Öæ¾ÖÔ�ú ¯Ö�Íëü �
5. �¢Ö¸ü-¯ÖãÛÃ�Ö�úÖ �úêú ��Ö ´Öë �ú��ÖÖ �úÖ´Ö (Rough Work) �ú¸üÖê �êú ×»Ö�´Ö滵ÖÖÓ�úÖ ¿Öß�ü ÃÖê ¯ÖÆü»Öê ��ú ¯ÖéÂ�ü פüµÖÖ Æãü�Ö Æîü �
6. µÖפü �Ö¯Ö �¢Ö¸ü-¯ÖãÛÃ�Ö�úÖ ¯Ö¸ü �¯ÖÖÖ ÖÖ´Ö µÖÖ �êÃÖÖ �úÖê�Ô ³Öß ×Ö¿ÖÖÖ ×�ÖÃÖÃÖê�Ö¯Ö�úß ¯ÖÆü�ÖÖÖ ÆüÖê ÃÖ�êú, ×�úÃÖß ³Öß ³ÖÖ�Ö ¯Ö¸ü ¤ü¿ÖÖÔ�Öê µÖÖ �Ó×�ú�Ö �ú¸ü�Öê Æïü �ÖÖê¯Ö¸üß�ÖÖ �êú ×»ÖµÖê �µÖÖê�µÖ �ÖÖê×ÂÖ�Ö �ú¸ü פüµÖê �ÖÖµÖë�Öê �
7. �Ö¯Ö�úÖê Ö¸üß�ÖÖ ÃÖ´ÖÖ¯�Ö ÆüÖêÖê Ö¸ü �¢Ö¸ü-¯ÖãÛÃ�Ö�úÖ ×Ö¸üß�Ö�ú ÖÆüÖê¤üµÖ �úÖê »ÖÖî�üÖÖÖ�Ö¾Ö¿µÖ�ú Æîü �Öî¸ü �ÃÖê ¯Ö¸üß�ÖÖ ÃÖ´ÖÖÛ¯�Ö �êú ²ÖÖ¤ü �¯ÖÖê ÃÖÖ£Ö ¯Ö¸üß�ÖÖ ³Ö¾ÖÖ ÃÖê²ÖÖÆü¸ü Ö »Öê�ú¸ü �ÖÖµÖë �
8. �êú¾Ö»Ö Öß»Öê/�úÖ»Öê ²ÖÖ»Ö ¾ÖÖ�Õ�ü ÖîÖ �úÖ Æüß �Ã�Öê ÖÖ»Ö �ú ëü �
9. ×�úÃÖß ³Öß ¯ÖÏ�úÖ¸ü �úÖ ÃÖÓ�Ö�Ö�ú (�îú»Ö�ãú»Öê�ü¸ü) µÖÖ »ÖÖ�Ö �êü²Ö»Ö �Öפü �úÖ¯ÖϵÖÖê�Ö ¾ÖÙ�Ö�Ö Æîü �
1. Write your roll number in the space provided on the topof this page.
2. Answer to short answer/essay type questions are to begiven in the space provided below each question orafter the questions in the Test Booklet itself.
No Additional Sheets are to be used.
3. At the commencement of examination, the questionbooklet will be given to you. In the first 5 minutes, youare requested to open the booklet and compulsorilyexamine it as below :
(i) To have access to the Question Booklet, tear off thepaper seal on the edge of this cover page. Do notaccept a booklet without sticker-seal and do notaccept an open booklet.
(ii) Tally the number of pages and number of questionsin the booklet with the information printed on thecover page. Faulty booklets due to pages/questionsmissing or duplicate or not in serial order or anyother discrepancy should be got replacedimmediately by a correct booklet from theinvigilator within the period of 5 minutes.Afterwards, neither the Question Booklet will bereplaced nor any extra time will be given.
4. Read instructions given inside carefully.
5. One page is attached for Rough Work at the end of thebooklet before the Evaluation Sheet.
6. If you write your name or put any mark on any part ofthe Answer Sheet, except for the space allotted for therelevant entries, which may disclose your identity, youwill render yourself liable to disqualification.
7. You have to return the test booklet to the invigilators atthe end of the examination compulsorily and must notcarry it with you outside the Examination Hall.
8. Use only Blue/Black Ball point pen.
9. Use of any calculator or log table etc., is prohibited.
J-9310 P.T.O.
Signature and Name of Invigilator Roll No.
(In words)
1. (Signature) __________________________
(Name) ____________________________
2. (Signature) __________________________
(Name) ____________________________
Roll No.____________________________
J
PAPER-III
Test Booklet No.
[Maximum Marks : 200Time : 2 1/2 hours]
Number of Pages in this Booklet : 24 Number of Questions in this Booklet : 26
Instructions for the Candidates ¯Ö üß�ÖÖÙ£ÖµÖÖë �êú ×»Ö� ×Ö¤ìü¿Ö
(In figures as per admission card)
TOURISM ADMINISTRATION AND MANAGEMENT
9 3 1 0
J-9310 2
TOURISM ADMINISTRATION AND MANAGEMENT
¯ Ö µÖÔ™ ü −Ö ¯Ö Ï¿ ÖÖ ÃÖ −Ö ‹ ¾ÖÓ ¯ Ö Ï² Ö −¬Ö −Ö
PAPER–III
¯Ö Ï¿−Ö ¯Ö ¡ Ö–III
Note : This paper is of two hundred (200) marks containing four (4) sections. Candidates
are required to attempt the questions contained in these sections according to the
detailed instructions given therein.
−Ö Ö ê™ ü : µÖÆü ¯ÖÏ¿−Ö¯Ö¡Ö ¤üÖê Ã Ö Öî (2 00 ) †Ó úÖë úÖ Æîü ‹¾ÖÓ ‡ÃÖ´Öë “ Ö Ö¸ ü (4 ) �ÖÓ›ü Æïü … †³µÖÙ£ÖµÖÖë úÖê ‡−Ö´Öë ÃÖ´ÖÖ×ÆüŸÖ ¯ÖÏ¿−ÖÖë êú ˆ¢Ö ü †»Ö$Ö ×¤üµÖê $ÖµÖê ×¾ÖßÖéŸÖ ×−Ö¤ìü¿ÖÖë êú †−ÖãÃÖÖ¸ü ¤êü−ÖÖ Æîü …
J-9310 3 P.T.O.
SECTION – I
�Ö Ó› ü – I
Note : This section consists of two essay type questions of twenty (20) marks each, to be
answered in about five hundred (500) words each. (2 ×××× 20 = 40 marks)
−Ö Ö ê™ ü : ‡ÃÖ �ÖÓ›ü ´Öë ² Ö ß Ã Ö-² Ö ßÃ Ö †Ó úÖë êú ¤üÖê ×−Ö²Ö−¬ÖÖŸ´Ö ú ¯ÖÏ¿−Ö Æïü … ¯ÖÏŸµÖê ú úÖ ˆ¢Ö¸ü »Ö$Ö³Ö$Ö ¯Ö ÖÑ“ Ö Ã Ö Öî (5 0 0 ) ¿Ö²¤üÖë ´Öë †¯Öê×+ÖŸÖ Æîü … (2 ×××× 20 = 40 †Ó# ú)
1. What methodology would you adopt if assigned with the responsibility to identity and
develop new tourist destinations in your State ? Provide a systematic step-wise
account to this effect concerning conceptualization to plan implementation stage.
What are generally the major constraints in developing a new destination ?
µÖפü †Ö¯Ö úÖê †¯Ö−Öê ¸üÖ•µÖ ´Öë ¯ÖµÖÔ™ü−Ö $Ö−ŸÖ¾µÖ ãֻÖÖë úß ¯ÖÆü“ÖÖ−Ö †Öî ü ×¾Ö úÖÃÖ úÖ ˆ¢Ö¸ü¤üÖ×µÖŸ¾Ö פüµÖÖ •ÖÖ‹ ŸÖÖê †Ö¯Ö ‡ÃÖ êú ×»Ö‹ ŒµÖÖ ×¾Ö×¬Ö †¯Ö−ÖÖµÖë$Öê ? ‡ÃÖ ÃÖÓ¤ü³ÖÔ ´Öë ÃÖÓ ü“Ö−ÖÖ ÃÖê úÖµÖÖÔ−¾ÖµÖ−Ö ŸÖ ú †Ö−Öê ¾ÖÖ»Öê ×¾Ö׬ֲ֨ü ¯Ö$ÖÖë êú ²ÖÖ¸êü ´Öë ×»Ö×�Ö‹ … ‹ ú −Ö‹ $Ö−ŸÖ¾µÖ Ã£Ö»Ö êú ×¾Ö úÖÃÖ êú ´ÖÖ$ÖÔ ´Öë ¯ÖÏÖµÖ: ŒµÖÖ †¾Ö¸üÖê¬Ö ÆüÖêŸÖê Æïü ?
OR / † £Ö ¾Ö Ö ‘Rajasthan has fabulous tourism wealth especially in terms of colourful culture,
beautiful palaces and spectacular forts’, comprehend this statement while citing the
case of Jaipur, Jaisalmer, Udaipur and Shekhawati.
¸üÖ•ÖãÖÖ−Ö ´Öë ×¾Ö׿Ö™ü ÃÖÓà éúןÖ, ³Ö¾µÖ ´ÖÆü»ÖÖë †Öî ü ¤ü¿ÖÔ−ÖßµÖ $ÖœÍüÖë êú ºþ¯Ö ´Öë †×¾Ö¿¾ÖÃÖ−ÖßµÖ ¯ÖµÖÔ™ü−Ö ÃÖ´¯Ö¤üÖ Æîü … •ÖµÖ¯Öã ü, •ÖîÃÖ»Ö´Öê ü, ˆ¤üµÖ¯Öã ü †Öî ü ¿Öê�ÖÖ¾ÖŸÖß ÃÖê ˆ¤üÖÆü ü;Ö ¤êüŸÖê Æãü‹ ‡ÃÖ ú£Ö−Ö úÖê ×¾ÖßÖÖ¸ü ¤üßו֋ …
OR / † £Ö ¾Ö Ö Briefly describe the aims and objectives of Indian Convention Promotion Bureau
(ICPB) and evaluate its role in the promotion of MICE tourism. Analyzing the present
status of MICE tourism in India, examine the performance of Hyderabad & Bangalore
in this context.
‡Û;›üµÖ−Ö úÖò−¾Öê−¿Ö−Ö ¯ÖÏ ÖÖê¿Ö−Ö ²µÖæ üÖê (†Ö‡Ô. ÃÖß. ¯Öß. ²Öß.) êú ¬µÖêµÖ †Öî ü ˆ§êü¿µÖÖë êú ²ÖÖ êü ´Öë ÃÖÓ+Öê Ö ´Öë ¾Ö;ÖÔ−Ö úßו֋ †Öî ü ‡ÃÖ úß ´ÖÖ‡ÃÖ (MICE) ¯ÖµÖÔ™ü−Ö úÖê ²ÖœÍüÖ¾ÖÖ ¤êü−Öê úß ³Öæ×´Ö úÖ úÖ ˆ»»Öê�Ö úßו֋ … ³ÖÖ¸üŸÖ ´Öë ´ÖÖ‡ÃÖ ¯ÖµÖÔ™ü−Ö úß ¾ÖŸÖÔ ÖÖ−Ö ÛãÖ×ŸÖ úÖ ×¾Ö¿»ÖêÂÖ;Ö ú¸üŸÖê Æãü‹, ‡ÃÖ ¯ÖÏÃÖÓ$Ö ´Öë Æîü¤ü¸üÖ²ÖÖ¤ü †Öî ü ²ÖÓ$Ö»ÖÖî ü êú ×−Ö¯ÖÖ¤ü−Ö úÖ ´Ö滵ÖÖÓ ú−Ö úßו֋ …
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J-9310 4
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J-9310 5 P.T.O.
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J-9310 6
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2. Why and how there is marked variation in the ‘type and volume of tourists’, ‘nature
and range of service providers’, ‘marketing strategies adopted by the tourism
enterprises and their sales volume and profit margins’ and ‘socio cultural impacts of
tourism on the destination’, as also in ‘guest – host relationship’ during different
stages of destination life cycle ? Discuss in what situation a tourism destination
should go for a diversification strategy.
‘¯ÖµÖÔ™ü úÖë úÖ ¯Ö׸ü´ÖÖ;Ö †Öî ü ¯ÖÏ úÖ¸ü’, ‘ÃÖê¾ÖÖ ¯ÖϤüÖŸÖÖ†Öë úß ÁÖê;Öß †Öî ü ¯ÖÏ éúן֒; ‘¯ÖµÖÔ™ü ú ˆª´ÖÖë «üÖ¸üÖ †¯Ö−ÖÖ‡Ô $Ö‡Ô ×¾Ö¯Ö;Ö−Ö ¸ü;Ö−Öß×ŸÖ †Öî ü ˆ−Ö êú ×¾Ö ÎúµÖ ¯Ö׸ü´ÖÖ;Ö †Öî ü »ÖÖ³Ö ÃÖß´ÖÖ’, $Ö−ŸÖ¾µÖ Ã£Ö»Ö ¯Ö¸ü ¯ÖµÖÔ™ü−Ö êú ÃÖ´ÖÖ•Ö-ÃÖÖÓà éú×ŸÖ ú ¯ÖϳÖÖ¾Ö †Öî ü $Ö−ŸÖ¾µÖ Ã£Ö»Ö êú •Öß¾Ö−Ö-“Ö Îú êú ×¾Ö׳Ö−−Ö ÃŸÖ¸üÖë ¯Ö ü ‘†×ŸÖ×£Ö-´Öê•Ö²ÖÖ−Ö êú ÃÖ´²Ö−¬ÖÖë’ ´Öë ŒµÖÖë †Öî ü ŒµÖÖ ´Öæ»Ö³ÖæŸÖ ׳Ö−−ÖŸÖÖ Æîü ? ¾Ö;ÖÔ−Ö úßו֋ × ú × ú−Ö ¯Ö׸üÛãÖןֵÖÖë ´Öë ¯ÖµÖÔ™ü−Ö $Ö−ŸÖ¾µÖ Ã£Ö»Ö úÖê ×¾Ö׳Ö−−ÖŸÖÖ úß ¸ü;Ö−Öß×ŸÖ úÖê †¯Ö−ÖÖ−ÖÖ “ÖÖ×Æü‹ …
OR / † £Ö ¾Ö Ö
J-9310 7 P.T.O.
Identify the factors affecting ‘Tourist Market – Destination Trends’. Taking into
account the emerging tourist demand patterns, which region of the world, in your
view, has greater scope for tourism development ? How do you see the future of
South Asia in this regard and why ?
‘¯ÖµÖÔ™ü−Ö ²ÖÖ•ÖÖ¸ü–$Ö−ŸÖ¾µÖ Ã£Ö»Ö ¹ý—ÖÖ−Ö úÖê ¯ÖϳÖÖ×¾ÖŸÖ ú¸ü−Öê ¾ÖÖ»Öê úÖ¸ü úÖë úß ¯ÖÆü“ÖÖ−Ö úßו֋ … ¯ÖµÖÔ™ü úÖë úß ´ÖÖÑ$Ö êú ¹ý—ÖÖ−Ö úÖê ¬µÖÖ−Ö ´Öë ¸ü�ÖŸÖê Æãü‹ †Ö¯Ö ²ÖŸÖ»ÖÖ‡‹ × ú ÃÖÓÃÖÖ¸ü êú úÖî−Ö ÃÖê +Öê¡Ö ´Öë ¯ÖµÖÔ™ü−Ö ×¾Ö úÖÃÖ úß •µÖÖ¤üÖ ÃÖ´³ÖÖ¾Ö−ÖÖ Æîü ? ‡ÃÖ ×¤ü¿ÖÖ ´Öë ¤ü×+Ö;Öß ‹×¿ÖµÖÖ úÖ ŒµÖÖ ³Ö×¾Ö嵅 Æîü †Öî ü ŒµÖÖë ?
OR / † £Ö ¾Ö Ö ‘Every part of India has rich cultural heritage in terms of multitude of handicrafts’.
Justify this statement by citing suitable examples. Enlist such crafts products of the
country that have already become popular as ‘ ouvenirs’ among international tourists.
‘³ÖÖ¸üŸÖ úÖ ¯ÖÏŸµÖê ú ³ÖÖ$Ö ÆüßÖ׿ֻ¯ÖÖë úß ÃÖ´¯Ö−−Ö ÃÖÖÓà éú×ŸÖ ú ×¾Ö üÖÃÖŸÖ ÃÖê ³Ö¸ü¯Öæ ü Æîü …’ ‡ÃÖ ú£Ö−Ö úß ÃÖÖê¤üÖÆü¸ü;Ö ¯ÖãÛ™ü úßו֋ … ‡ÃÖ ¤êü¿Ö êú ˆ−Ö ÆüßÖ׿ֻ¯Ö ˆŸ¯ÖÖ¤üÖë úÖê ÃÖæ“Öß²Ö¨ü úßו֋, •ÖÖê †−ŸÖ¸üÖÔ™ÒüßµÖ ¯ÖµÖÔ™ü úÖë ´Öë ôÖé×ŸÖ ×“ÖÅ−ÖÖë êú ºþ¯Ö ´Öë ¯ÖÆü»Öê Æüß »ÖÖê úׯÖ쵅 ÆüÖê “Öã êú Æïü …
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J-9310 8
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J-9310 9 P.T.O.
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J-9310 10
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SECTION – II
�Ö Ó› ü – II
Note : This section contains three (3) questions of fifteen (15) marks each to be answered
in about three hundred (300) words. (3 ×××× 15 = 45 marks)
−Ö Ö ê™ ü : ‡ÃÖ �ÖÓ›ü ´Öëú¯Ö −¦üÆ ü-¯Ö −¦üÆ ü (1 5 -1 5 ) †Ó úÖë êú ŸÖ ß −Ö (3 ) ¯ÖÏ¿−Ö Æïü … ¯ÖÏŸµÖê ú ¯ÖÏ¿−Ö úÖ ˆ¢Ö¸ü »Ö$Ö³Ö$Ö ŸÖ ß −Ö Ã Ö Öî (300)
¿Ö²¤üÖë ´Öë †¯Öê×+ÖŸÖ Æîü … (3 ×××× 15 = 45 †Ó# ú)
3. State the meaning and uses of the travel documents and explain the procedures of
travel documentation for the inbound and outbound tours.
¯ÖµÖÔ™ü−Ö ¤üßÖÖ¾Öê•ÖÖë êú †£ÖÔ †Öî ü ˆ¯ÖµÖÖê$Ö úÖê ×»Ö×�Ö‹ … †−ŸÖ¤ìü¿ÖßµÖ †Öî ü ²ÖÖÊ ¤êü¿ÖßµÖ ¯ÖµÖÔ™ü−Ö êú ×»Ö‹ ¤üßÖÖ¾Öê•Ö ŸÖîµÖÖ¸ü
ú ü¾ÖÖ−Öê úß ¯ÖÏ× ÎúµÖÖ úß ¾µÖÖ�µÖÖ úßו֋ …
4. A leading International Hotel Group is planning to set-up chain of hotels in India.
What parameters, in your view, should the Company keep in mind while identifying
the suitable places and sites for its operations ? How would it decide on the ‘quality’
and ‘range’ of services to be offered vis a vis the targeted market segment ?
‹ ú ´Öã�µÖ †ÓŸÖ¸üÖÔ™ÒüßµÖ ÆüÖê™ü»Ö ÃÖ´ÖæÆü úß ³ÖÖ¸üŸÖ ´Öë ÆüÖê™ü»Ö-ÀÖéÓ�Ö»ÖÖ Ã£ÖÖ×¯ÖŸÖ ú¸ü−Öê úß µÖÖê•Ö−ÖÖ Æîü … †Ö¯Ö êú
×¾Ö“ÖÖ üÖ−ÖãÃÖÖ¸ü, ˆÃÖ ú´¯Ö−Öß úÖê ˆ¯ÖµÖãŒŸÖ Ã£ÖÖ−ÖÖë †Öî ü úÖµÖÖÔ−¾Ö×ŸÖ êú ×»Ö‹ ãֻÖÖë úß ¯ÖÆü“ÖÖ−Ö ú¸ü−Öê êú ×»Ö‹ × ú−Ö
´ÖÖ¯Ö úÖë úÖ ¬µÖÖ−Ö ¸ü�Ö−ÖÖ “ÖÖ×Æü‹ ? µÖÆü × úÃÖ ¯ÖÏ úÖ¸ü ‘$Öã;Ö¾Ö¢ÖÖ’ †Öî ü ‡ÃÖ «üÖ¸üÖ Æüß •ÖÖ−Öê ¾ÖÖ»Öß ÃÖê¾ÖÖ†Öë êú ×¾ÖßÖÖ¸ü êú
²ÖÖ êü, »Ö+µÖ-†¬Öß−Ö ×¾Ö¯Ö;Ö−Ö �Ö;›ü úÖê ¬µÖÖ−Ö ´Öë ¸ü�ÖŸÖê Æãü‹, îúÃÖê ×−Ö;ÖÔµÖ »Öë$Öê ?
J-9310 11 P.T.O.
5. What is Environment Impact Assessment (EIA) ? Outlining the significance of EIA,
develop a model towards assessing impact of tourism on the beaches of Goa and
Kerala. Also suggest appropriate physical planning process towards minimizing the
adverse impact on beach environment.
¯ÖµÖÖÔ¾Ö¸ü;Ö ¯ÖϳÖÖ¾Ö ´Ö滵ÖÖÓ ú−Ö (‡Ô.†Ö‡Ô.‹.) ŒµÖÖ Æîü ? ‡Ô.†Ö‡Ô.‹. êú ´ÖÆü¢¾Ö úß ºþ¯Ö êü�ÖÖ ¤êüŸÖê Æãü‹, $ÖÖê¾ÖÖ †Öî ü êú¸ü»Ö êú
ÃÖ´Öã¦üß ²Öß“ÖÖë ¯Ö¸ü ¯ÖµÖÔ™ü−Ö êú ¯ÖϳÖÖ¾ÖÖë úÖ ´Ö滵ÖÖÓ ú−Ö ú¸ü−Öê êú ×»Ö‹ ´ÖÖò›ü»Ö úÖ ×¾Ö úÖÃÖ úßו֋ … ÃÖ´Öã¦üß ‘²Öß“Ö’
¯ÖµÖÖÔ¾Ö¸ü;Ö ¯Ö¸ü ¤ãü¯ÖϳÖÖ¾Ö úÖê −µÖæ−ÖŸÖ´Ö ²Ö−ÖÖ−Öê êú ×»Ö‹ ˆ¯ÖµÖãŒŸÖ ³ÖÖî×ŸÖ ú ×−ÖµÖÖê•Ö−Ö úÖ ÃÖã—ÖÖ¾Ö ³Öß ¤üßו֋ …
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J-9310 12
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J-9310 13 P.T.O.
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J-9310 14
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J-9310 15 P.T.O.
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J-9310 16
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J-9310 17 P.T.O.
SECTION – III
�Ö Ó› ü – III
Note : This section contains nine (9) questions of ten (10) marks, each to be answered in
about fifty (50) words. (9 ×××× 10 = 90 marks)
−Ö Ö ê™ ü : ‡ÃÖ �ÖÓ›ü ´Öë ¤üà Ö-¤üÃ Ö (10 -10 ) †Ó úÖë êú −Ö Öî (9 ) ¯ÖÏ¿−Ö Æïü … ¯ÖÏŸµÖê ú ¯ÖÏ¿−Ö úÖ ˆ¢Ö¸ü »Ö$Ö³Ö$Ö ¯Ö“ Ö Ö ÃÖ (50 ) ¿Ö²¤üÖë ´Öë †¯Öê×+ÖŸÖ Æîü … (9 ×××× 10 = 90 †Ó# ú)
6. Under what circumstances ‘Stratified Random Sampling Design’ is considered
appropriate ?
× ú−Ö ¯Ö׸üÛãÖןֵÖÖë ´Öë ßָüßµÖ µÖÖ¥üÛ“”û ú ¯Ö׸ü¤ü¿ÖÔ ¯ÖÏÖºþ¯Ö úÖê ÃÖÆüß ÃÖ´Ö—ÖÖ •ÖÖŸÖÖ Æîü ?
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7. Differentiate between Type I and Type II error in hypothesis testing.
¯Ö׸ü ú»¯Ö−ÖÖ ¯Ö¸üß+Ö;Ö êú ÃÖÓ¤ü³ÖÔ ´Öë ‘¯ÖÏ úÖ¸ü-I’ ‹¾ÖÓ ‘¯ÖÏ úÖ¸ü-II’ ´Öë †−ŸÖ¸ü ²ÖŸÖÖ‡µÖê …
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J-9310 18
8. What makes the night audit so important for a hotel ?
ÆüÖê™ü»Ö êú ×»Ö‹ −ÖÖ‡™ü †Öò×›ü™ü ‡ŸÖ−ÖÖ ´ÖÆü¢¾Ö¯Öæ;ÖÔ ŒµÖÖë ÆüÖêŸÖÖ Æîü ?
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9. What is site museum ? Why and how they are established ?
‘Ã£Ö»Ö ÃÖÓ$ÖÏÆüÖ»ÖµÖ’ ŒµÖÖ ÆüÖêŸÖê Æïü ? µÖê ŒµÖÖë †Öî ü îúÃÖê ãÖÖ×¯ÖŸÖ × úµÖê •ÖÖŸÖê Æïü ?
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10. Enlist the unique features of Sun Temple of Konark.
úÖê;ÖÖ Ôú ÃÖæµÖÔ ´ÖÛ−¤ü ü êú ×¾Ö׿Ö™ü »Ö+Ö;ÖÖë úÖê ÃÖæדֲ֨ü úßוֵÖê …
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J-9310 19 P.T.O.
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11. What is Satellite Accounting ?
ÃÖê™êü»ÖÖ‡™ü † úÖˆÜ;™ü$Ö ŒµÖÖ ÆüÖêŸÖÖ Æîü ?
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12. What are the different leadership styles ?
‘−ÖêŸÖ韾֟ÖÖ’ êú ×¾Ö׳Ö−−Ö ¯ÖÏ úÖ ü ŒµÖÖ Æïü ?
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J-9310 20
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13. Why a tourism entrepreneur needs to understand ‘Tourist Satisfaction’ ?
¯ÖµÖÔ™ü−Ö ˆª×´ÖµÖÖë úÖê ‘¯ÖµÖÔ™ü−Ö ÃÖ−ŸÖãÛ™ü’ êú ²ÖÖ¸êü ´Öë ŒµÖÖë •ÖÖ−Ö−ÖÖ “ÖÖ×ÆüµÖê ?
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14. Differentiate between ‘Sustainable Mass Tourism’ and ‘Unsustainable Mass Tourism’.
¾ÖÆü−ÖßµÖ ²ÖÆãü»Ö ¯ÖµÖÔ™ü−Ö ŸÖ£ÖÖ †¾ÖÆü−ÖßµÖ ²ÖÆãü»Ö ¯ÖµÖÔ™ü−Ö ´Öë †−ŸÖ¸ü ²ÖŸÖÖ‡µÖê …
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J-9310 21 P.T.O.
SECTION – IV
�Ö Ó› ü – IV
Note : This section contains five (5) questions of five (5) marks each based on the following
passage. Each question should be answered in about thirty (30) words.
(5 ×××× 5 = 25 marks)
−Ö Ö ê™ ü : ‡ÃÖ �ÖÓ›ü ´Öë ×−Ö´−Ö×»Ö×�ÖŸÖ ¯Ö׸ü“”êû¤ü ¯Ö¸ü †Ö¬ÖÖ׸üŸÖ ¯Ö ÖÑ“ Ö (5 ) ¯ÖÏ¿−Ö Æïü … ¯ÖÏŸµÖê ú ¯ÖÏ¿−Ö úÖ ˆ¢Ö¸ü »Ö$Ö³Ö$Ö ŸÖß Ã Ö (30 ) ¿Ö²¤üÖë ´Öë †¯Öê×+ÖŸÖ Æîü … ¯ÖÏŸµÖê ú ¯ÖÏ¿−Ö ¯Ö ÖÑ“ Ö (5 ) †Ó úÖë úÖ Æîü … (5 ×××× 5 = 25 † Ó# ú)
The role and use of tourism in society is multifaceted and constantly
demonstrates duality. For example, it can be: a means of economic enhancement and
used to fight poverty but may also reiterate economic inequality; destroyer of culture
or a source for renowned cultural pride; a destructive force upon nature or a means for
environmental conservation; a representation of the escape from the everyday
pressure of life or a search for authenticity; an activity that offers empowerment for
women or that exploits women in a patriarchal and stereotypical fashion. Which of
these aspects of tourism manifest themselves will ultimately be a consequence and
reflection of the wider relationships that exists in society, and the ethical base upon
which they are formulated. The impacts that result from the interactions that take
place within the tourism system potentially raise a number of ethical issues. These
include democracy, denial of human rights, the destruction of nature, exploitation and
abuse. Given the global scale and the increasing economic importance of tourism,
debates about the ethics of tourism are likely to become more prevalent in the future.
Therefore the requirement for a deeper understanding of tourism and its role in
society has never been more relevant than today.
ÃÖ´ÖÖ•Ö ´Öë ¯ÖµÖÔ™ü−Ö úß ³Öæ×´Ö úÖ ŸÖ£ÖÖ ˆ¯ÖµÖÖê$Ö ²ÖÆãü†ÖµÖÖ´Öß Æîü ŸÖ£ÖÖ ÃÖ¤üÖ Æüß µÖÆü ‹ ú «îüŸÖ úÖê ¤ËüµÖÖê×ŸÖŸÖ ú¸üŸÖÖ
Æîü … ˆ¤üÖÆü ü;Ö Ã¾Öºþ¯Ö, µÖÆü †ÖÙ£Ö ú ¯ÖÏ$Ö×ŸÖ úÖ ÃÖÖ¬Ö−Ö ÆüÖê ÃÖ úŸÖÖ Æîü ŸÖ£ÖÖ ‡ÃÖ úÖ ˆ¯ÖµÖÖê$Ö $Ö¸üß²Öß úÖ ´Öã úÖ²Ö»ÖÖ ú¸ü−Öê êú
×»Ö‹ ÆüÖê ÃÖ úŸÖÖ Æîü, ¯Ö¸ü−ŸÖã µÖÆü †ÖÙ£Ö ú †ÃÖ´ÖÖ−ÖŸÖÖ úÖê ³Öß ²ÖÖ Óü²ÖÖ¸ü ‡Ó×$ÖŸÖ ú¸üŸÖÖ Æîü … ‡ÃÖß ¯ÖÏ úÖ¸ü ‡ÃÖê ÃÖÓà éú×ŸÖ úÖ
×¾Ö−ÖÖ¿Ö ú †£Ö¾ÖÖ ×¾Ö�µÖÖŸÖ ÃÖÖÓà éú×ŸÖ ú $Ö¾ÖÔ úÖ ÄÖÖêŸÖ; ¯ÖÏ éú×ŸÖ úÖ ×¾Ö¬¾ÖÓÃÖ ú¸ü−Öê¾ÖÖ»Öß ŸÖÖ úŸÖ †£Ö¾ÖÖ ¯ÖµÖÖÔ¾Ö¸ü;ÖßµÖ
ÃÖÓ ü+Ö;Ö úÖ ‹ ú ÃÖÖ¬Ö−Ö; פü−Ö-¯ÖÏןÖפü−Ö êú ¤ü²ÖÖ¾ÖÖë ÃÖê ”ãû™ü úÖ¸üÖ †£Ö¾ÖÖ ¯ÖÏÖ´ÖÖ×;Ö úŸÖÖ êú ×»Ö‹ �ÖÖê•Ö; ´Ö×Æü»ÖÖ†Öë úÖ
ÃÖ¿ÖÛŒŸÖ ú¸ü;Ö ú¸ü−Öê ¾ÖÖ»ÖÖ × ÎúµÖÖ ú»ÖÖ¯Ö †£Ö¾ÖÖ ×¯ÖŸÖéÃÖ¢ÖÖŸ´Ö ú µÖÖ ×‘ÖÃÖß-ׯ֙üß üß×ŸÖ ´Öë ´Ö×Æü»ÖÖ†Öë úÖ ¿ÖÖêÂÖ;Ö ú¸ü−Öê
¾ÖÖ»ÖÖ × ÎúµÖÖ ú»ÖÖ¯Ö ³Öß ´ÖÖ−ÖÖ •ÖÖŸÖÖ Æîü … ¯ÖµÖÔ™ü−Ö êú ‡−Ö ¯ÖÆü»Öã†Öë ´Öë ÃÖê úÖî−Ö ú²Ö ¯ÖÏ ú™ü ÆüÖê •ÖÖ‹$ÖÖ µÖÆü †ÓŸÖŸÖ: ÃÖ´ÖÖ•Ö
´Öë ×¾Ö¤ËüµÖ´ÖÖ−Ö ¾µÖÖ¯Ö ú ÃÖÓ²ÖÓ¬ÖÖë úÖ ŸÖ£ÖÖ ˆÃÖ −Öî×ŸÖ ú †Ö¬ÖÖ¸ü ¯Ö¸ü וÖ−Ö ¯Ö¸ü ¾Öê ×−ÖÙ´ÖŸÖ Æïü úÖ −ÖŸÖß•ÖÖ †Öî ü ¯ÖÏןÖײִ²Ö Æîü …
¯ÖµÖÔ™ü−Ö ¯ÖÏ;ÖÖ»Öß ´Öë ‘Ö×™üŸÖ ÆüÖê−Öê ¾ÖÖ»Öß †ÓŸÖ:× ÎúµÖÖ†Öë ÃÖê ˆŸ¯Ö−−Ö ÆüÖê−Öê ¾ÖÖ»Öê ¯ÖϳÖÖ¾Ö †−Öê ú †Ö“ÖÖ ü ¯Ö¸ü ú ´Öã§üÖë úÖê •Ö−´Ö
J-9310 22
¤êüŸÖê Æïü … ‡−Ö´Öë ¯ÖÏ•ÖÖŸÖÓ¡Ö, ´ÖÖ−Ö¾ÖÖ×¬Ö úÖ¸üÖë úÖ Æü−Ö−Ö, ¯ÖÏ éú×ŸÖ úÖ ×¾Ö−ÖÖ¿Ö, ¿ÖÖêÂÖ;Ö ŸÖ£ÖÖ ¤ãü¹ý¯ÖµÖÖê$Ö ÃÖÛ´´Ö×ÁÖŸÖ Æïü … ¾ÖîÛ¿¾Ö ú
¯Öî ÖÖ−Öê ŸÖ£ÖÖ ¯ÖµÖÔ™ü−Ö êú ²ÖœÍüŸÖê Æãü‹ †ÖÙ£Ö ú ´ÖÆü¢¾Ö êú ¯Ö× ü¯ÖÏê+µÖ ´Öë ¯ÖµÖÔ™ü−Ö êú †Ö“ÖÖ¸ü¿ÖÖÃ¡Ö ¯Ö¸ü ³Ö×¾Ö嵅 ´Öë †×¬Ö ú ¾ÖÖ¤ü-
×¾Ö¾ÖÖ¤ü ÆüÖë$Öê … †ŸÖ: ¯ÖµÖÔ™ü−Ö ŸÖ£ÖÖ ÃÖ´ÖÖ•Ö ´Öë ‡ÃÖ úß ³Öæ×´Ö úÖ úß $ÖÆü üß ÃÖ´Ö—Ö úß †Ö¾Ö¿µÖ úŸÖÖ ×•ÖŸÖ−Öß †Ö•Ö Æîü ˆŸÖ−Öß
¯ÖÆü»Öê ú³Öß −ÖÆüà £Öß …
15. Draw the conclusion on the above paragraph within thirty words.
ˆ¯Ö üÖêŒŸÖ $ÖªÖÓ¿Ö úÖ ×−Ö úÂÖÔ ŸÖßÃÖ ¿Ö²¤üÖë êú †Ó¤ü¸ü ×»Ö×�Ö‹ …
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16. Why there is need of debate on tourism ethics while it is of paramount economic
significance ?
¯ÖµÖÔ™ü−Ö †Ö“ÖÖ¸ü-¾µÖ¾ÖÆüÖ¸ü ¯Ö¸ü ¾ÖÖ¤ü-×¾Ö¾ÖÖ¤ü úß ŒµÖÖ †Ö¾Ö¿µÖ úŸÖÖ Æîü, •Ö²Ö× ú ‡ÃÖ úÖ †ŸµÖ×¬Ö ú †ÖÙ£Ö ú ´ÖÆü¢¾Ö Æîü …
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17. Describe the contribution of tourism in combating poverty.
$Ö¸üß²Öß úÖ ÃÖÖ´Ö−ÖÖ ú ü−Öê ´Öë ¯ÖµÖÔ™ü−Ö úß ³Öæ×´Ö úÖ úÖ ¾Ö;ÖÔ−Ö úßו֋ …
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J-9310 23 P.T.O.
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18. Comment on the role of tourism with respect to women.
´Ö×Æü»ÖÖ†Öë êú ÃÖÓ²ÖÓ¬Ö ´Öë ¯ÖµÖÔ™ü−Ö úß ³Öæ×´Ö úÖ ¯Ö ü ×™ü ¯Ö;Öß úßו֋ …
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19. Why is it said that the impact of tourism may prove disastrous to the society ?
µÖÆü ŒµÖÖë úÆüÖ •ÖÖŸÖÖ Æîü × ú ÃÖ´ÖÖ•Ö ¯Ö ü ¯ÖµÖÔ™ü−Ö úÖ ×¾Ö−ÖÖ¿Ö úÖ üß ¯ÖϳÖÖ¾Ö ¯Ö›Íêü$ÖÖ ?
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Question
Number
Marks Obtained
FOR OFFICE USE ONLY
Total Marks Obtained (in words) ...........................................
(in figures) ..........................................
Signature & Name of the Coordinator ...................................
(Evaluation) Date .........................
J-9310 24
Marks
Obtained
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