7s analysis & recommendations for kjse
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-7S Analysis & recommendationsFor KJSE
Organizations Behavior Team Project
Group 2-Anton Steven Gutsle-Kim Minji-Kim Youngmin-Ahn Seyong-Baek Yurim-Jo Younghoon
1 l Overview of project
2 l McKinsey 7-S Analysis
3 l Verified Key-Problem-State-ments
4 l Recommendations
-Contents
- 1. Overview of project
1.1 l Brief Information of target organization
KJSE : Ko-rea Japan Student Ex-change
Student activ-ity club for student ex-change be-tween Korea and Japan
- 1. Overview of project
1.1 l Brief Information of target organization
- 1. Overview of project1.2 l Purpose of project
To apply the McKinsey 7-S Model
to KJSE
To help KJSE to avoid the prob-lems observed now and in the future
- 1. Overview of project
1.3 l Method for conducting case analysis
Step 1 : Non-valuing 7S analysis
Step 2 : Define three major problems
Step 3 : Develop recommendations
- 1. Overview of project
1.3 l Method for conducting case analysis
Interview done on 8th Nov 2011With President of KJSE for 3 hours
- 2. McKinsey 7-S analy-sis2.1 l Strategy
KJSE's mis-sion
To improve mutual understanding Between both Korean and Japanese studentsThrough cultural exchange
KJSE's vision
not clearly stated.
(contributing to the friendliness between two coun-tries)
Not organically connected mission, vision, and oper-ation plan
Points!
- 2. McKinsey 7-S analy-sis2.1 l Strategy
The operational plans
KJSE focused on main events held annually
Jan Feb Mar Apr May Jun
Jul Aug Sep Oct Nov Dec
-Recruiting-Orientation
-Daily HOF -Summer Activity
-Discussion
-Summer Activity
-Picnic-Summer Activity
-MT
-Discussion -HomeComing day
-Evaluation of attendance-MT
- Lack of specification
Points!
Dept Man-ager.
Dept Man-ager.
Dept Man-ager.
Dept Man-ager.
- 2. McKinsey 7-S analy-sis2.2 l Structure
KJSE member
formed with 1 president, 2 vice-presidents and about 25 general members
Vice-presi-dent
Vice-presi-dent
Mem-bers
Mem-bers
Mem-bers
Mem-bers
highly centralized organization !
Only the president and vice-presidents discuss & decide
KJWA JKSE
Senior
JuniorThe relationship is very
strict.
PresidentKJSE
- 2. McKinsey 7-S analy-sis2.2 l Structure
General members are divided into several de-partments
focuses on member’s motivation rather than ability
Member Allocation
Choose what you want~Div
Div
Div
- 2. McKinsey 7-S analy-sis2.2 l Structure
General members are divided into several de-partments
Member Allocation
Choose what you want~Div
Div
Div
However, changed into Functional structure in summer
Func-tion
Func-tion
Func-tion
After summer, they go back to Division struc-ture
- 2. McKinsey 7-S analy-sis2.2 l Structure
- Gap exists somewhat between juniors group and seniors group
- KJSE is supported stably by a KJWA
Points!
- Members allocation by motivation rather than ability
- Member’s division and attributes are not considered in forming ’Taskforce’
- Highly centralized organization
- 2. McKinsey 7-S analy-sis2.3 l Systems
- Merely, writer’s personal feeling about the event. Rather than the information about the process.
- The report assignments are randomly allocated
Information System
They accumulate the information by just ‘Re-port’
- Some official reports are only accessible to the president and not digitalized.
Inefficient information sys-tem
Points!
- 2. McKinsey 7-S analy-sis2.3 l Systems
Performance assessment system does not exist
At the end of the year, KJSE punishes members who does not meet the atten-dance
Evaluation System
Only just Penalty System. The group’s penalty system is based on the at-tendance.
- Only Penalty system exists, which is just checking attendance
Points!
- 2. McKinsey 7-S analy-sis
2.4 l Style
-Centralized decision making
About Top Leader
- The quite a stubborn leader
Points!
-Merely describing & persuading
-Leader believe there was no conflict in his term now “members who have doubts and questions seem to understand the council's decision after he ex-plains background information and situations”
- 2. McKinsey 7-S analy-sis2.5 l Shared Values
- Responsibility, cooperation, commitment, and openness
Main Shared Val-ues
- KJSE's president recognizes that members are not fully aware of shared value.
- The way of emphasizing: President’s randomly ad-dressing
Top priority : Responsibil-ity.
- Lack of recognizing responsibility! But no special training session and opportunity to enhance responsibility
Points!
- 2. McKinsey 7-S analy-sis
2.6 l Skills
Stable exchange agreement with JKSE(twin org.) and Accumulated experience from their long history
Stable funding
KJSE have stable fund supporting for their student activity from KJWA.
About \ 2M!
Strong Relationship with JKSE
- Stable Funding and Ex-change could be competitive advantage.
Points!
- 2. McKinsey 7-S analy-sis
2.7 l Staffing
Consists of application form, interview, and Monitoring but Not considering Shared Values
Don’t have any training program such as new members’ training, work skill, and language skill etc.
Recruiting
Training Program
- Needed for training pro-gramwhich can inspire members
Points!
- 3. Verified Key-Problem-State-ments3.1 l In Broad Context, Why we focus on the following problem?
Spotted Three Problem Crite-rias.
1. KJSE’s strategic components is ambiguous.
2. Shared-values are not fully understood and shared among their members
3. Lack of Organization management brings about inefficiency to overall organization.
Statement 2 : Difficulties in Sharing Common Values
Statement 1 : Loss of Direction
Statement 3 : Lack of Organized System
- 3. Verified Key-Problem-State-ments3.1 l In Broad Context, Why we focus on the following problem?
Spotted Three Problem Crite-rias.
Statement 2 : Difficulties in Sharing Common Values
Statement 1 : Loss of Direction
Statement 3 : Lack of Organized System
- 3. Verified Key-Problem-State-ments3.2 l Statement 1 : Loss of Direction
Lack of specific mission, vision and strategic objectives
Cause…
Members of KJSE can’t recognize why they’re doing such hard duties
1.
Members can’t check whether they’re doing right for KJSE’s objectives
2. Ex. Member confuse essen-tial purpose of ‘Summer Event’
- 3. Verified Key-Problem-State-ments
Spotted Three Problem Crite-rias.
Statement 2 : Difficulties in Sharing Common Values
Statement 1 : Loss of Direction
Statement 3 : Lack of Organized System
- 3. Verified Key-Problem-State-ments
3.3 l Statement 2 :Difficulties in Sharing Common Values
KJSE
Our Shared-values are Responsibility, cooperation, commitment, and openness !
Responsibility is most required !
No formal training course to strengthen understanding of responsibility
1.
Insufficient communication between junior and senior members
2.
Inappropriate staffing could also cause the lack of shared value
3.
But…
T_T
- 3. Verified Key-Problem-State-ments
Spotted Three Problem Crite-rias.
Statement 2 : Difficulties in Sharing Common Values
Statement 1 : Loss of Direction
Statement 3 : Lack of Organized System
- 3. Verified Key-Problem-State-ments
3.4 l Statement 3 : Lack of Organized System
1. No compensation sys-tem
Just only penalizing,
2. No assessment based on perfor-mance
Just check if they are present or not on regular meeting
Not enough motivation & inspi-
ration.
Also not enough motivation & in-
spiration
- 3. Verified Key-Problem-State-ments
3.4 l Statement 3 : Lack of Organized System
3. Some operational Information is re-ported only for presidential group
Same mistake occur in preparing regular event annually because of lack of process information
4. No training session
Low efficiency
Not any opportunities for members to enhance in terms of required skills among their activity.
Low efficiency & feeling of
achievement
Our Recommendations.
Sharing Common Values Successfully
Clear Strategy
Organizing System Efficiently
How do they help to solve the general problems of KJSE
- 4. Recommendations
- 4. Recommendations
Our Recommendations.
Clear Strategy
Sharing Common Values Successfully
Organizing System Efficiently
How do they help to solve the general problems of KJSE
- 4. Recommendations4.1 l Statement 1
Make or change whole Vision, strategic ob-jective
and Operational Plan.
1. Make Specific & Clear Vision for KJSE.
To improve mutual understanding between Korean and Japanese students through cultural exchange
Mission (exist-ing)
Members of KJSE obtain deeper understanding Of Japanese culture after working in KJSE
Vision (New!)
- 4. Recommendations4.1 l Statement 1
1. Hold Writing Test &The average score of the test
held in Dec should be increased by 20%
2. Develop new strategic objectives & operational plan
KJSE has to Make or Change whole Vision, strategic objective and Operational Plan.
2. Carry out Five event With Japanese student at least 5
times
- 4. Recommendations
Our Recommendations.
Clear Strategy
Sharing Common Values Successfully
Organizing System Efficiently
How do they help to solve the general problems of KJSE
- 4. Recommendations
4.2 l Statement 2
KJSE has to clearly state the shared-values from
the stage of promotion and recruiting.
- Shared-values aren’t stated in any of the re-cruitment process,
Wrong applicant’s apply
- Applicants can not fully understand KJSE’s needs
- 4. Recommendations
4.2 l Statement 2
KJSE has to clearly state the shared-values from
the stage of promotion and recruiting.
- Clearly show what they think important on promotion or recruiting process such as on leaflet, web-site
Could Select Proper People who have what they wants
- When screening applicants in recruiting KJSE has to evaluate them based on it’s shared values
Therefore
- 4. Recommendations
4.2 l Statement 2
KJSE has to clearly state the shared-values from
the stage of promotion and recruiting.
- After recruiting, Execute training program regularly which address
Help them to understand shared-values more deeply
Moreover
- By explaining the background of KJSE and why KJSE chose each member.
- 4. Recommendations
Our Recommendations.
Clear Strategy
Sharing Common Values Successfully
Organizing System Efficiently
How do they help to solve the general problems of KJSE
- 4. Recommendations4.3 l Statement 3
KJSE has to change Assessment Criteria
from penalty to compensation- People are motivated by reward Rather than punishment !
Need to Add Compensation Sys-
tem!
Penalty
Evaluation
(existing)
Compensation
(new)
Step 2
Step 1 Make objective evaluation criterias
- 4. Recommendations
4.3 l Statement 3
The Data created through the preparing process would be helpful to future members
KJSE has to found Information Management Sys-
tem.
Will lead current members to be effective
- save their time and energy for data search in task. - prevent themselves from doing same mistake.
- 4. Recommendations
Our Recommendations.
Clear Strategy
Sharing Common Values Successfully
Organizing System Efficiently
How do they help to solve the general problems of KJSE
- 4. Recommendations4.4 l How do they help to solve the general problems of KJSE
1. By setting measurable objectives for group, the members could be aware what the direc-
tion of their activities is and how can evaluate
that.
2. Trying to spread shared-values among all members
will be helpful for enhance their cohesiveness reduce problems caused by misunderstand-
ing.
3. Effectiveness of KJSE would be increased by building a compensation system based on assessment including punctuality with MIS
Q & A
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