contactloos betalen digital wallet: maakt steile opmars in belgië · 2020. 7. 30. · digital...
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Contactloos betalenmaakt steile opmars in België
Meer dan 4 miljoen contactlozetransacties met Bancontact in oktober 2018
Contactloos betalen vooral bij lage bedragen populair
* Gebaseerd op cijfers van Worldline
Contactloos betalen via Bancontact
0
1
2
3
4
5
6
7
8
9
10
4,3 miljoen 600.000
115,5 miljoen 111 miljoen
3,1%
10%
< €5 €5 - €10 €5 - €10 > €25 All
6,4%
3,1% 3,7%
0,7%
0,5%
Alle betalingen via Bancontact
% contactloze betalingen t.o.v. alle elektronische betalingen via Bancontact
Cijfers oktober 2018
AANTAL CONTACTLOZE BETALINGENVERZEVENVOUDIGD IN 2018 T.O.V. 2017
%CONTACTLOOS*
%CONTACTLOOS*
3,7% 3,1%
OKTOBER 2018 OKTOBER 2017
CREDITCREDIT
8% 8%
1 OP 2 BELGEN HEEFTEEN CONTACTLOZE BANKKAART
90% VAN DE BETAALTERMINALS IN VERKOOPPUNTENAANVAARDT CONTACTLOZE BETALINGEN
3,7% VAN ALLE ELEKTRONISCHEBETALINGEN IS VANDAAG CONTACTLOOS
Hoe kan je contactloos betalen?
OK
1
2 3
4< 25€ : GEEN PIN
> 25€ : PIN
Digital Wallet:For a seamless paymentto enhance your customerjourney and strengthenyour brand
The smartphone: an everyday friend
Need a digital wallet?
smartphones in circulation worldwidemore than the number of humans living on earth
Guide your customers through a 100% mobile payment system without waiting at the checkout... and all this for a lasting relationship of trust!
A mobile-first payment solution o�eringclients a better check-out experience
They trust us
For purchase amounts
Under €20 48% Between €20 and €100 39% Over €100 29%
Contact: WL-marketing@worldline.com
WHAT IS THIS ALL ABOUT?Digital Wallets are more than just payment functions; they add a range of value-added services and allow the brand to digitally animate its clients all over their customer journey (before, during and after the purchase).
PER DAY 1 digital wallet launched around the world
% population (used Smartphone payment application or interested to)
8,000,000,000
SPEED UP CHECKOUT, WHICH IS A MAJOR
CAUSE OF CUSTOMER DISSATISFACTION
AND LOSS OF REVENUE
89% clients left a store because of the lines and
65% chosen a competitor soon afterwards
Services station or supermarkets: 15 - 30% time wasted
in lines and checkout process
0 mn = time wasted thanks to the digital wallet
(TOTAL, LSA 2018)
PUT YOUR BRAND INTO YOUR CUSTOMERS’ POCKETS AND GENERATE ANIMATIONS
BEFORE, DURING AND AFTER PURCHASES
% of customersWilling to receive real-time
promotional o�ers-
near a store: 45%-
in-store: 54%-
Interested in payingwith an application
instead of atthe checkout: 41%
(IFOP 2018 for Comarch)
GENERATE NEW REVENUEBY OPENING UP
YOUR APP TO PARTNERSERVICES AND OFFERS
Digital Wallet – a service HubBrings together the o�ers of
merchant brand and partners
Benefits: 1) Increased use of the application
among customers
2) Overview of all the customer's expenses in situation of mobility
(e.g. oil, hotels, transport, etc.)
3) Collection of royalties on the turnover brought to partners.
Your company must not avoid facingchallenges and miss out on turning points
FOR YOUR OCCASIONALCUSTOMERS
FOR YOUR LOYALCUSTOMERS
One-stop-shop company with digital and payment expertise
An industrialand scalable solution
Acceptance andacquirer-agnostic
Ranked as a Market Leaderin Ovum Decision Matrixfor White-Label MobileWallet Solution
Hub of payment means
Large range of special &complex purchase scenarios
Page Internet via PWA (no app needed)-Not (yet) interested in coupons or long-term relationship with the brand-Capture occasional customersdata and convert them intoloyal customers
Mobile Application via SDK-
Access to merchant services and loyalty program
-Personalized and dematerialized
coupons at each stage ofthe purchasing journey
-Manage all types
of payment methodsacross all points of sale
and those of partners
One of the world leaders in lunch vouchers
WL Merchant Wallet, the Digital Walletproduced by Worldline
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