glossary - vodafone

skiptonavigationskiptosearchskiptofooterGlossaryGlossaryThisglossaryhasbeenpreparedtoassistourshareholdersunderstandingofthemostcommonacronymsandtechnicaltermsinlistedcompaniesandtelecommunicationssector.A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 110 AllA&RAcquisitionandretentioncosts.Totalcostsincurredbyoperatorstoacquireandretaincustomers.Seealsoacquisitioncosts,SACandretentioncosts.AcquisitioncostsThetotalofconnectionfees,tradecommissionsandequipmentcostsrelatingtonewcustomerconnections.SeealsoSAC.ActivedatausersCustomerswhohaveusedadataserviceinagivenperiod.AdjustedEPSAdjustedearningspershareisthetotaladjustedprofitoftheGroupattributabletoequityshareholdersdividedbytheweightedaveragenumberofordinarysharesinissue.Adjustedearningspershareexcludesnonoperatingincomeofassociates,impairmentlosses,restructuringcosts,andotherincomeandexpenseaswellasamountsinrelationtoequityputrightsandsimilararrangementsandcertainforeignexchangeratedifferences,togetherwithrelatedtaxeffects.Seealso'EPS'.ADRAmericandepositaryreceiptsareUSdollardenominatedequitysharesofnonUScompaniesissuedbydepositorybanksforUSmarkets.ThemainpurposeistocreateaninstrumentwhichcaneasilybesettledthroughUSstockmarketclearingsystems.ADSAmericadepositarysharesaretheindividualsharesrelatedtotheissueofAmericadepositaryreceipts.ADSsareissuedbyadepositarybankandrepresentoneormoresharesofanonUSissuerheldbythedepositarybank.ThemainpurposeofADSsistofacilitatetradinginsharesofnonUScompaniesintheUSmarketsand,accordingly,ADRswhichevidenceADSsareinaformsuitableforholdinginUSclearingsystems.AGMAnnualgeneralmeetingofacompanysshareholders.AMAPAfrica,MiddleEastandAsiaPacificregion,comprisingoftheGroup'sinterestsinAustralia,Egypt,Ghana,Kenya(associate),India,NewZealand,QatarandtheVodacomGroup.Fortheyearended31March2014,AMAPaccountedfor34%ofGrouprevenue.AmortisationAnaccountingconceptthatspreadsthecostofintangibleassetsexcludinggoodwill(licenses,spectrum,computersoftware)acrosstheirusefuleconomiclives,withachargerecordedineachaccountingperiodoftheiruse.Vodafoneincludestheprofitandlossondisposalofcomputersoftwarewithinitsamortisationcharge.AMPUAveragemarginperuser,calculatedbydividingattributablerevenueslessattributablecosts(excludingoperatingexpenses)bytheaveragenumberofcustomersintheperiod.AOPAdjustedoperatingprofit.Groupadjustedoperatingprofitexcludesnonoperatingincomeofassociates,impairmentlosses,restructuringcosts,otherincomeandexpensesandamortisationofcustomerbasesandbrandintangibleassetsAppProgramsthatcanbedownloadedontosmartphonesandvaryinfunction.ARPUAveragerevenueperuserisanindustryKPIcalculatedbydividingrevenuebytheaveragenumberofcustomersintheperiod.Revenuecomprises:servicerevenueexcludingfixedlinerevenue,fixedadvertisingrevenue,revenuerelatedtobusinessmanagedservicesandrevenuefromcertaintowersharingarrangements.BackhaulConnectionslinkingaccessnetworkstothecorenetwork.BandwidthThewidthofthefrequencybandusedtotransmitdata.Broaderwidthsgivefasterconnections.BasestationAunitfunctioningasatransmitterandreceiverforamobilenetwork.Seealsotower.BSSBillingsupportsystemBundleAcollectionofservices,e.g.voice,SMSanddataallowances,includedwithinoneprice.BuybackSeesharebuybackCapitalexpenditureCapitalexpenditure(capex)istheaggregateofcapitalisedproperty,plantandequipmentadditionsandcapitalisedsoftwarecosts.CarrierservicesThesaleorleaseofbandwidthtoanotherproviderforresellingtotheirowncustomersCDMACodedivisionmultipleaccessreferstoanyofseveralprotocolsusedin2Gand3Gcommunications.Itallowsnumeroussignalstooccupyasingletransmissionchannel,optimisingtheavailabilityofbandwidth.CellTermusedtodescribetheareaofradiooperationorcoveragefromabasestation.ChargetobillVodafonesservicethatallowsuserstopayforappsbychargingtheirVodafoneaccount.Seealsooperatorbilling.ChurnTotalgrosscustomerdisconnectionsintheperioddividedbytheaveragetotalcustomersintheperiod.CloudservicesAsetofservers,storageandsoftwareapplicationsrunasasharedcapabilitydeliveringservicestotheenduseroverthenetwork(privateorpublic).ThismeansthecustomerhaslittleornoequipmentattheirpremisesandalltheequipmentandcapabilityisrunfromtheVodafonenetworkinstead.Thisremovestheneedforcustomerstomakecapitalinvestmentandinsteadtheyhaveanoperatingcostmodelwitharecurringmonthlyfee.Contract(postpaid)Customerswhosubscribefortheprovisionofabundleofservicesforarecurring(usuallymonthly)fee,paidinarrears.Seealsopostpaid.CorenetworkThecentralpartofatelecommunicationsnetwork,connectingaccessnetworksandbasestations.CustomercostsCustomercostsincludeacquisitioncosts(beingthetotalofconnectionfees,tradecommissionsandequipmentcostsrelatingtonewcustomerconnections)andretentioncosts(beingthetotaloftradecommissions,loyaltyschemeandequipmentcostsrelatingtocustomerretentionandupgrades)aswellasexpensesrelatedtoongoingcommissions.DataattachratesThenumberofcomplementarydataplanssoldasapercentageofdatacapablehandsets.DepreciationAnaccountingconceptthatspreadsthecostofproperty,plant&equipmentacrossitsusefuleconomiclife,withachargerecordedineachaccountingperiodoftheassetsuse.Vodafoneincludestheprofitandlossondisposalofproperty,plantandequipmentwithinitsdepreciationcharge.DirectcostsDirectcostsincludeourownnetwork,thecostsofdeliveringcallstoothernetworks(interconnectcosts)andotherdirectcostsofprovidingservices.DSLAdigitalsubscriberlinewhichisafixedbroadbandserviceovercopperlines.EBITDAEarningsbeforeinterest,tax,depreciationandamortisationistheGroup'soperatingprofitexcludingitsshareinresultsofassociates,depreciationandamortisation,gains/lossesondisposaloffixedassets,impairmentlosses,restructuringcostsandotheroperatingincomeandexpense.TheGroup'sdefinitionofEBITDAmaynotbecomparablewithsimilarlytitledmeasuresanddisclosuresbyothercompaniesEDGEAnadvancedversionofGPRScalledenhanceddataratesforGSMevolution(EDGE).Thisprovidesdownloadspeedsofupover200kbpstocustomers.Sometimesreferredtoas2.5G.EmergingmarketsForVodafonethesearethemarketsinIndia,Vodacom,Egypt,Turkey,Ghana,andQatar.EnterpriseTheGroupsbusinesscustomersegment.EPSEarningspershareisthetotalprofitoftheGroupattributabletoequityshareholdersdividedbytheweightedaveragenumberofordinarysharesinissue.Seealso'adjustedEPS'.ERPsystemEnterpriseresourceplanningsystemExdividenddateShareholdersneedtoownsharesbeforetheexdividenddateinordertoreceivethedeclareddividend.Fortheperiodbetweenthisdateandthedividendpaymentdate,sharepricesarequotedasexdividend.Ifshareholdersselltheirdividendsinthisperiodtheyarestillentitledtothedividendpaymentbutbuyersarenot.FCAFinancialConductAuthority,theUK'ssecuritiesregulatorfocusingoncompaniesthatissuesecuritiessuchassharesandbonds.FDDFrequencydivisionduplexisamethodoftransmissionwhereadistinctfrequencychannelisassignedtoboththetransmitterandthereceiver.Uplinkanddownlinktrafficcantransmitsimultaneously.SeealsoTDD.FinaldividendThedividendrecommendedbythedirectorsforshareholdersapprovalattheAGM.FixedbroadbandcustomerDefinedasaphysicalconnectionoraccesspointtoafixedlinenetwork.FRCFinancialReportingCouncil,theUKsindependentregulatorforcorporatereportingandgovernance.FreecashflowOperatingfreecashflowaftercashflowsinrelationtotaxation,interest,dividendsreceivedfromassociatesandinvestmentsanddividendspaidtononcontrollingshareholdersinsubsidiariesbutbeforelicenseandspectrumpayments.FTCOFromthecentralofficeFTTCFibretothecabinetFTTHFibretothehomeGHzAbillionhertz,ameasureoffrequencyorcyclespersecond.GoodwillAnintangibleassetrecognisedonacquisitionofabusiness,representingtheamountbywhichthepurchasepriceexceedstheaggregateofthefairvalueoftheidentifiableassetsandliabilitiesacquired.GSMGlobalsystemformobiletechnologyusedbyVodafoneinallitsmarkets.GPRSGeneralpacketradioservicesusedin2.5G.SeeEDGE.HertzMeasureoffrequencyorcyclespersecond.UsuallymeasuredinmillionsasMegahertz(MHz)orbillionsasGigahertz(GHz).HostingProvidingusersspaceonaserver,typicallyinadatacentreHSDPAHighspeeddownlinkpacketaccessisawirelesstechnologyenablingtheoreticaldownloadspeedsofupto43.2Mbps,providingcustomerswithvoice,videotelephony,multimediamessagingandhighspeeddataservices.IFRSInternationalFinancialReportingStandardsusedbyVodafone.ImpairmentAdownwardrevaluationofanasset.IncomingrevenueIncomingvoicerevenueisgeneratedwhenaVodafonemobilecustomerreceivesacallfromauseronanotherfixedormobilenetwork.FeesclassifiedasincomingvoicerevenuearegenerallynotchargedtotheVodafonecustomerreceivingthecallbut,rather,thetelecommunicationscompanythatroutedthecalltotheVodafonenetwork.ThesefeesaregenerallydeterminedbyMTRs.IndusTowersIndiantowercompanyjointlyownedbyVodafoneGroupPlc(42%),BhartiAirtel(42%)andIdeaCellular(16%).Itisthelargesttowercompanyintheworld.InstantmessagingInternetbasedcommunicationofferinginstantaneoustransmissionoftextmessagesandothercontent.InstitutionalinvestorLargefinancialinstitutions,suchasabank,insurancecompany,pensionfundorinvestmenttrustthatholdstockandsharesinothercompanies.inthecloudWherethecustomerhaslittleornoequipmentattheirpremisesandalltheequipmentandcapabilityisrunfromtheVodafonenetworkinstead.InterconnectcostsAchargepaidbyVodafonetootherfixedlineormobileoperatorswhenaVodafonecustomercallsacustomerconnectedtoadifferentnetwork.SeealsoMTRs.InterimdividendAdividenddeclaredpartwaythroughacompanysfinancialyear.IOTInteroperatortariffisaninterconnectionfeepaidbyatelcotoanotheroverseastelco.IPInternetprotocolisthemethodbywhichdataissentfromonecomputertoanotherontheinternet.IPVPNIPvirtualprivatenetworkITstackComprisesalltheITsoftwareandapplicationsthatarerequiredtosupportabusinessprocessorprocessesISDNIntegratedservicesfordigitalnetworkisthecommunicationstandardforsimultaneousvoiceandothernetworkservicesoverthetraditionalpublicswitchedtelephonenetwork.Itisgraduallyreplacedbytheinternetprotocol(seeIP).KDGAcableoperatorinGermany,acquiredbyVodafonein2013.KPIKeyperformanceindicator.LANAlocalareanetworksuppliesnetworkingcapabilitytoagroupofcomputersincloseproximitytoeachother.LTELongtermevolutionisa4Gtechnology.M2MMachinetomachinecommunications,ortelemetry,enabledevicestocommunicatewitheachotherviabuiltinmobileSIMcards.MarktomarketValuingassetsandliabilitiesontheircurrentmarketprice(alsoknownasfairvalueaccounting).MarketcapitalisationValueatcurrentmarketpricesofacompanysequitycapital.Itiscalculatedbymultiplyingthecurrentsharepricebythenumberofordinarysharesinissue.MbpsMegabytespersecond,ameasureofdatatransferspeed.MHzAmillionhertz,ameasureoffrequencyorcyclespersecond.MobilebroadbandBrowserbasedaccesstotheinternetorwebapplicationsusingadongle/datacardandalaptopcomputer.MobilecustomerDefinedasaSIM(orinterritorieswhereSIMsdonotexist,auniquemobiletelephonenumber)whichhasaccesstothenetworkforanypurpose,includingdataonlyusage,excepttelemetricapplications.MobileinternetBrowserbasedaccesstotheinternetorwebapplicationsusingamobiledevice.MobilepenetrationNumberofmobilecustomersinacountryexpressedasapercentageofthecountryspopulation(canexceed100%duetocustomersowningmorethanoneSIM).MPesaOurproprietymobilemoneytransferservice,whichallowscustomerstosendandreceivemoney,paybillsandbuyairtimeusingtheirmobilephone.TheGrouphasover18.5millionactiveusers(September2014).MoUMinutesofuseistheaverageminutesofusepercustomer.MTRMobileterminationratesarechargespaidbyatelecommunicationsnetworkoperatorwhenacustomermakesacalltoanothermobileorfixedlinenetworkoperator.MVNOMobilevirtualnetworkoperatorsareprovidersofmobilephoneservicesthatdonothavetheirownlicenceofspectrumortheinfrastructurerequiredtooperateanetwork.NetaddsThenumberofnewcustomersacquiredlessthenumberofcustomerleavingduringtheperiod.NetdebtLongtermborrowings,shorttermborrowingsandmarktomarketadjustmentstofinancialinstrumentslesscashandcashequivalents.NGASeeNGNNGNNextgenerationaccessfixednetworks.TypicallyofferhigherspeedinternetconnectionsthancurrentgenerationaccessfixednetworkssuchasADSL.WeprovideNGNservicesoverarangeoftechnologiesincludeFTTH,cable,VDSLFTTCandVDSLFTCONPSNPSNetpromoterscoreisacustomerloyaltymetricusedtomonitorcustomersatisfaction.OnnetTrafficthatbothstartsandendsonaVodafonenetwork.OneNetVodafoneOneNetisafixedmobileconvergedsolutionofferingcustomersintegratedlandlinesandmobilesalongsideawiderangeofbusinesstools.Theserviceiscurrentlyliveinsixmarketswithplanstoexpandintoafurtherfivemarketsbytheendof2012andafurtherthreebytheendof2013.OnoAcableoperatorinSpain,acquiredbyVodafonein2014OperatingexpensesOperatingexpensescompriseprimarilynetworkandITrelatedexpenditure,supportcostsfromHRandfinanceandcertainintercompanyitems.OperatingfreecashflowCashgeneratedfromoperationsaftercashpaymentsforcapitalexpenditure(excludescapitallicenseandspectrumpayments)andcashreceiptsfromthedisposalofintangiblesassetsandproperty,plantandequipment.OperatorbillingVodafonesservicethatallowsuserstopayforappsbychargingtheirVodafoneaccount.Seealsochargetobill.OrdinarysharesSharesthatconferownershipinacompany,carryvotingrightsandentitleownerstodividendsifdeclaredbythecompany.OrganicgrowthPresentsperformanceonacomparablebasisintermsofmergerandacquisitionactivity,movementsinforeignexchangeratesandotheroneoffitems.OTTOverthetopapplicationsandservicesrefertothedelivery,viacommunicationdevices,ofcontentwithoutthedirectinvolvementoftheserviceprovider.OSSOperationsupportsystem.OutgoingvoiceFeeschargedtoaVodafonemobilecustomerwhoinitiatesacall.PartnermarketsMarketsinwhichtheGrouphasenteredintoapartnershipagreementwithalocalmobileoperatorenablingarangeofVodafonesglobalproductsandservicestobemarketedinthatoperatorsterritoryandextendingVodafonesreachintosuchmarkets.PeeringThearrangementofsettlementfreetrafficexchangesbetweenInternetserviceprovidersPenetrationNumberofSIMsinacountryexpressedasapercentageofthecountryspopulation(canexceed100%duetocustomersowningmorethanoneSIM).PetabyteAmeasureofdatausage(equaltoamilliongigabytes).PptPercentagepoints.PostpaidCustomerswhosubscribefortheprovisionofabundleofservicesforarecurring(usuallymonthly)fee,paidinarrears.Seealsocontract.PRAPrudentialRegulationAuthority,responsiblefortheprudentialregulationandsupervisionofbanks,buildingsocieties,creditunions,insurersandmajorinvestmentfirms.PrelimsPreliminaryresultsannouncementisthefirstreleaseofacompanysauditedfinancialresultsforthefinancialyear.PrepaidCustomerswhopurchaseserviceswithasetunitpriceagainstaprepaidcreditontheiraccount,whichtheycantopup.ProformagrowthOrganicgrowthadjustedtoincludeacquiredbusinessesforthewholeofbothperiods.ProjectSpringProjectSpringisourorganicinvestmentprogrammethatwillseeusspend19billionovertwoyears.Itwillenableustoaccelerateandextendourstrategicprioritiesthroughinvestmentinmobileandfixednetworks,productsandservices,andourretailplatform,tostrengthenfurtherournetworkandservicedifferentiationRANTheradioaccessnetworkispartofamobiletelecommunicationssystemwhichconceptuallysitsbetweenthemobilephoneandthebasestation.RecorddateThedateonwhichaninvestormustberecordedasanownerofsharestoqualifyforaforthcomingdividendorsharedistribution.RedVodafoneRedisourworryfreeconsumerpropositionthatoffersunlimitedcallsandtextswithgenerousdataallowances.ReportedgrowthReportedgrowthisbasedonamountsreportedinpoundssterlingasdeterminedunderIFRS.RetentioncostsThetotaloftradecommissions,loyaltyschemeandequipmentcostsrelatingtocustomerretentionandupgrade.RightsissueOfferofsharestoexistingshareholders(usuallyinproportiontotheirexistingshareholdings)toraiseadditionalcapital.RoamingAllowsourcustomerstomakecalls,sendSMSandusedataonotheroperatorsmobilenetworkswhiletravellingabroad.SACSubscriberacquisitioncostsarethosecostsincurredbyoperatorstoacquirecustomerscomprisingthetotalofconnectionfees,tradecommissionsandequipmentcostsrelatingtonewcustomerconnections.SeealsoacquisitioncostsandA&R.ServicerevenueServicerevenuecomprisesallrevenuerelatedtotheprovisionofongoingservicesincluding,butnotlimitedto,monthlyaccesscharges,airtimeusage,roaming,incomingandoutgoingnetworkusagebynonVodafonecustomersandinterconnectchargesforincomingcalls.Itexcludesrevenuefromsellinghandsets.SIMSubscriberidentitymodule,storedonaSIMcard,isanintegratedcircuitthatprovidestheuserwithsecureaccesstothenetwork.SingleRANSingleradioaccessnetwork.Acommonproductplatformtosupportmultipleradiotechnologies.SharebuybackAcompanyempoweredbyashareholdersresolutioncanoffertobuybacksharesfromshareholders.Usuallyusedasameanstoreturncapitaltoshareholders.SmartphoneAmobilephoneofferingadvancedcapabilitiesincludingaccesstoemailandtheinternet.SmartphonepenetrationThenumberofcustomerswithasmartphoneasaproportionoftotalcustomers(calculatedbydividingthenumberofsmartphonedevicesbythenumberofregisteredSIMs,excludingdataonlySIMs).SMESmalltomediumsizedenterprises.SMSShortmessageservice.Aservicewhichenablesmobilecustomerstosendandreceivetextmessagesontheirhandsets.Seealsotext.SoHoSmallofficehomeoffice.SpecialdividendAnonroutinedividenddeclaredatanytimeduringacompanysfinancialyear,usuallyasaresultofanevent.SpectrumTheradiofrequencybandsandchannelsusedfortelecommunicationservices.SubsidyTheproportionofthecostofahandsetfundedbytheoperator.TabletAtabletisaslateshaped,mobileorportable,casualcomputingdeviceequippedforafingeroperatedtouchscreenorstylus.TDDTimedivisionduplexisamethodoftransmissionwhereasinglefrequencychannelisassignedtoboththetransmitterandthereceiver.Uplinkanddownlinktrafficflowsatdifferenttimes.SeealsoFDD.TelemetricapplicationsTelemetricapplicationsinclude,butarenotlimitedto,assetandequipmenttracking,mobilepaymentandbillingfunctionality.TextmessageMessagessentbycustomersfromhandsettohandsetusingSMS.Tier1IPtransitCommunicationoveranIPnetworkthatparticipatesintheInternetsolelyviasettlementfreeinterconnectionTreasurysharesSharespurchasedbytheCompanyoutofdistributablereserves.Theyholdnovotingorpreemptionrightsandreceivenodividends.TSRTotalshareholderreturnisameasureofthereturnsthatacompanyhasprovidedforitsshareholders,theproductofthesharepricemovementsplusdividendsreinvestedoverastatedperiod.Itisanindicatorofacompanysoverallperformance.TowerAunitfunctioningasatransmitterandreceiverforamobilenetwork.Seealsobasestation.VDSLAveryhighbitratedigitalsubscriberlineprovidingfasterdatatransmissionratesovercopperwiresthanADSL.VDSLincludesbothVDSLFTTCandVDSLFTCO.VerizonWirelessAUSoperatorthatVodafonepreviouslyhelda45%interestin.VodafonesolditsstakeinFebruary2014.VGEVodafoneGlobalEnterpriseistheserviceofferedtomultinationalcompanies,givingglobalsupportthroughonerelationship.VisitorrevenueAmountsreceivedbyaVodafoneoperatingcompanywhenthecustomersofanotheroperator,includingthoseofotherVodafonecompanies,roamintoitsnetwork.VodafoneOneNetAfixedmobileconvergedsolutionofferingcustomersintegratedlandlinesandmobilesalongsideawiderangeofbusinesstools.Theserviceiscurrentlyliveinsixmarketswithplanstoexpandintoafurtherfivemarketsbytheendof2012andafurtherthreebytheendof2013.VoIPVoiceoverInternetProtocolisthemethodbywhichvoiceandmultimediacommunicationsaretransmittedovertheinternet.VZWincomedividendsDistributions(otherthantaxdistributions)byVerizonWirelessasagreedfromtimetotimebytheBoardofVerizonWireless.VZWtaxdistributionsSpecificdistributionsmadebytheCellCoPartnershiptoitspartnersbasedonthetaxableincomeofVerizonWireless.WiFiWirelesstechnologythatallowsremotedevicestoconnectwithnetworkswithouttheuseofwires.WithholdingtaxTaxdeductedinsomecountriesfromdividendspaidtononresidentsofthosecountries.2GSecondgenerationnetworksdeliveringvoice,textmessagingandbasicdatausingglobalsystemformobile(GSM)technology.3GThirdgenerationnetworksdeliveringenhanceddataservices.4GFourthgenerationnetworksofferingfasterdatatransferthan3Gnetworks.SeealsoLTE.InvestorsAboutusInvestorinformationShareholdercentreDebtinvestorsGlossaryInvestorcontactsVerizonWirelessTransactionM&AHomeAboutVodafoneAboutusWhereweareMeettheboardMeettheexecutivecommitteePublicpolicyPrivacycentreCodeofconductTechnologyblogWhatwedoVodafoneforBusinessGlobalEnterpriseMachinetoMachineCloud&HostingCarrierServicesBrandedphones&devicesRoamingSustainabilityVisionSustainabilityReportLawEnforcementDisclosureReport2015TaxandtotaleconomiccontributionMobiles,mastsandhealthResearchandreportsMobilisingdevelopmentVodafoneFoundationVodafoneInstantNetworkProgrammeMobileforGoodInvestorsAboutusStrategyCorporategovernanceInvestorinformationFinancialresultsPresentationsAnnualreportInvestorcalendarAnalystcoveragePressreleasesandregulatoryfilingsVerizonWirelessTransactionShareholdercentreOrdinaryshareholdersADRholdersVodafoneShareAccountShareholdertoolsSharebuybackprogrammeAnnualGeneralMeetingStockinformationDebtinvestorsFinancingstrategyBondsCommercialpaperCreditratingsMediaVodafoneGroupReleasesMediaandbloggercontactsVideosCareersChooseCountryAlbaniaAustraliaCzechRepublicEgyptGermanyGhanaGreeceHungaryIndiaIrelandItalyMaltaNetherlandsNewZealandPortugalQatarRomaniaSouthAfricaSpainTurkeyUnitedKingdomVodafoneAmericasSearch VodafoneinyourcountryAlbaniaAustraliaCzechRepublicEgyptGermanyGhanaGreeceHungaryIndiaIrelandItalyMaltaNetherlandsNewZealandPortugalQatarRomaniaSouthAfricaSpainTurkeyUnitedKingdomOnthissiteQuicklinksContactusGlobalenterpriseAnnualreportDevelopercentreFraudwarningAboutthissitePrivacycentreTerms&conditionsSitemapSeePartnerMarkets2015VodafoneGroup.VodafoneGroupPlc.RegisteredOffice:VodafoneHouse,TheConnection,Newbury,BerkshireRG142FN.RegisteredinEnglandNo1833679.