ibm watson workspace ibm watson work services20161122)tektek-toscana_final.pdf · cloud extensible...

テクてく Lotus 技術者夜会IBM Watson WorkspaceIBM Watson Work Services

2016/11/22IBM Tokyo Software & System Development Lab,

Atsushi Sato (acchan@jp.ibm.com)Norimasa Hayashida (hysd@jp.ibm.com)

IBM Watson Work⼈が注⼒すべき仕事に集中できる効率的な仕事環境を実現必要な情報や洞察そして⼀緒に仕事すべき⼈を探すためのツールを提供• チームや特定の⼈への直接的なメッセージング• コンプライアンス遵守などのワークフロー• ソーシャルネットワーキングサービス• 電⼦メール• リモート会議• コンテンツ管理• 電⼦署名• 毎⽇の分析

IBM Watson Analytics Expert

Storybooks

IBM Watson Work を実現するソリューション

IBM Watson Workspace (preview)

IBM Watson Work Services

(preview)

IBM Watson Analytics Mobile

Collaboration Solutions Watson Analytics

IBM Watson Analytics Expert

Storybooks

IBM Watson Workspace (preview)

IBM Watson Work Services

(preview)

IBM Watson Analytics Mobile

Collaboration Solutions Watson Analytics

IBM Watson Work を実現するソリューション

IBM Watson Work Services (Cognitive Services and APIs)

SummarizationAction identification Moments

IBM Watson Work Services (Preview)

https://developer.watsonwork.ibm.com

“会話”の内容を理解するコグニティブサービス群

IBM Watson APIs

... and more!

ChatProjectManagement

Voice / Video TalentManagement

SocialEmail

IBM Watson Workspace

ConversationsContent Commitments

Bots & Integrations Analytics & insights

People

Infused with Cognitive

Applications

IBM Watson Workspace App (Preview)

IBM Watson Work Services (Cognitive Services and APIs)

IBM Watson Workspace は個⼈とチームの仕事の効率化を強⼒に⽀援

Powered by Watson Work Services

ConnectDiscoverAnalyzeAutomateOrganizeFocus

アイディア創出に効果的な少⼈数のコラボ̶レション

• 38% の若者は時代遅れのコラボレーションツールは⾰新を妨げていると感じている• 74% の⼈は少⼈数でのコラボレーションは効果的だと感じている• BYOC を採⽤している⼈は効率的なコラボレーションツールの不⾜に不満がある

http://insights.wired.com/profiles/blogs/millennials-bring-collaboration-to-companies-ready-or-not#ixzz3Rcz8zWYD

“IBM Watson Workspace” とはさまざまなデバイスから永続性のあるワークスペースへのアクセスを可能とし、効率的なチーム内の”会話”環境を実現

• 直感的で使いやすいモバイルおよび Web アクセスを提供• チーム内での会話とコンテンツの共有• コグニティブよって会話の進⾏を強⼒に⽀援

Ready for the

Enterprise

Built for theCognitive

Era

Born in the Cloud

Extensible and OpenPlatform

IBM Watson Workspace strategy

スペース

メンバー

会話メッセージ

IBM Confidential

DEMO!

IBM Watson Workspace の拡張性とコグニティブ

会話の内容をコグニティブよる分析によって、必要なアクションの発⾒、サマリーの作成が可能

APIs によってさまざまなサービスとの連携が可能

IBM Watson Work Services Platform

プラットフォームサービスでできること

スペースの作成、⼈のコンテキスト– メンバーシップ– 会話

会話への貢献– メッセージとアノテーション

会話の監視– イベント通知

コグニティブサービスの利⽤– 会話のモーメント– 要約の作成– 必要なアクションの検知

IBM Watson Workspace

ConversationsContent Commitments

Bots & Integrations Analytics & insights

People

Infused with Cognitive

Applications

IBM Watson Work Services (Cognitive Services and APIs)

IBM Watson Work Servicesプラットフォームのオブジェクトモデル

これらのオブジェクトにアクセスするための APIs を提供

Watson Work Services APIs

Watson Work Services APIs

• REST APIs• メッセージの投稿• プロフィール写真の取得

• Webhook APIs• IBM Watson Workspace で発⽣したイベントを

トリガーにして外部アプリでロジックを実⾏• GraphQL APIs

• スペース、会話などから必要な情報を定義して取得

https://workspace.ibm.com/developer/

GraphQL APIs デモ

テストツールhttps://workspace.ibm.com/graphql

連携アプリケーション例

https://ifttt.com/workspace

連携アプリケーション開発の流れ

1. アプリケーションを IBM Watson Work Services に登録• アプリケーションの ID と Secret を発⾏

2. アプリケーションの実装• Webhook ⽤の Call Back の実装が必要• Call Back の実装によって Watson Workspace のイベントをトリガーに

連携が可能になる3. アプリケーションのデプロイ

• Web アクセス可能なことが前提4. Webhook を登録する

• Webhook ⽤の Secret を発⾏5. Watson Workspace のスペースに登録したアプリケーションを追加

連携アプリケーション開発デモ

BoF: 2017 年度のテクてくについて

A Look Into the IBM Watson Workspace Ecosystem

Harmon.ie

Allows users to quickly convert mail threads and work with their teams in an agile/cognitive workspace

SERVICES

CREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATION

Sapho

Configure alerts based on specific triggers (e.g. Google Adwords, Marketo, etc)

SERVICES

CREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATION

Slack

Have bi-directional conversations with teams in Slack without having to switch context

SERVICES

CREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATION

Salesforce

Provide status of key sales opportunities

SERVICES

CREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATIONCOGNITIVE ACTION IDENTIFICATION

Kenexa

IBM Watson “Career Coach”Recommends a career path tailored for individual goals,desires, and skills.SERVICES

BOT INTERACTIONS BUILT WITH IBM WATSON CONVERSATIONCREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATION

WORKFORCE SCIENCE (KENEXA)

PROVIDE SCIENTIFIC INSIGHT ANDRECOMMENDATIONS THAT DRIVE THE BOT RECOMMENDATIONS AND COACHING SKILLS. IN THIS EXAMPLE WE FOCUS ON EMPLOYEEENGAGEMENT AND MANAGERCOMMUNICATIONS.

BotConnector

ServicesAlchemy, ContentClassification,

Tone Analyzer,…

TenantModel and Specialization

WatsonConversation

CHIAEngine

Context, ProfileExtensions

Workforce ScienceKnowledge Base and cognitive Engine

IFTTT

Quickly integrate with the tools that you use today – get competitive alerts, control home appliances, your car, and more!

SERVICES

CONTRIBUTE TO THE CONVERSATION

Rocket

Get configurable and actionable alerts from business insights (e.g. when sales are down)

SERVICES

CREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATION

DocuSign

Sign documents and stay up to date with e-signatures as they come in.integrate with the tools that you use today

SERVICES

CREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATION

OpenTopic

Get news updates, entity intelligence or audience insights in context

SERVICES

CREATE & UPDATE THE PLATFORM OBJECTSCONTRIBUTE TO THE CONVERSATIONLISTEN TO THE CONVERSATION

Thank You

Notices and disclaimers

Copyright © 2016 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM.

Information in these presentations (including information relating to products that have not yet been announced by IBM) has beenreviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided.

IBM products are manufactured from new parts or new and used parts. In some cases, a product may not be new and may have been previously installed. Regardless, our warranty terms apply.”

Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice.

Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary.

References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business.

Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation.

It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or representor warrant that its services or products will ensure that the customer is in compliance with any law.

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