idsa2015 - designing industry

The Internet of Very Big Things

Designing Industry

David Bingham @bizarobot

bingham@ge.com

← not actually me

GE Digital• Global Research Center • 1,300/30,000 People • Dev/UX/Data Science/PM • Platform & Solutions for:

• Aviation • Transportation • Oil & Gas • Power & Water • Healthcare • Lighting • & now external customers!

• Industrial IoT • Challenges • Design Mindset • Mapping Solutions

Industrial IoT

Big Size

“Minimize downtime of power generation services.”

Big Money

“Reduce fuel consumption across my airline.” 1% = $30B over 15 years

Big Connections

“Provide collaboration & visibility across enterprise.”

“Increase farm output despite weather conditions.”

Big Data

Big Organizations

“Help us define an IoT strategy!”

Difficult to mentally cache.

Dynamic and emergent.

Ambiguous beginning & end.

Complex information & sources.

IIoT =

Challenges

Design Mindset

! People

" Things

# Environments

Design Mindset

! People

" Things

# Environments

Design Mindset

" Things

# Environments

! People

Design Mindset

" Things

# Environments

! People

1. Business Problems 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Platform Components

How to solve?? ! " # $ % &

1. Business Problem 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Platform Components

How to solve?? ! " # $ % &

1. Business Problem 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Platform Components

How to solve?? ! " # $ % &

1. Business Problem 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Platform Components

How to solve?? ! " # $ % &

1. Business Problem 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Platform Components

How to solve?? ! " # $ % &

1. Business Problem 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

How to solve?? ! " # $ % &

1. Business Problem 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

How to solve?Goal

IoT

Focus

Solution

? ! " # $ % &

let’s try it

You will need:Participants (minimal): • Subject Matter Expert • Business Owner • Architect • Facilitator

Facilities: • Whiteboard • Markers (colors!) • Dedicated Room (1-2 days)

Biz

Tech

Design

SME

ready?

Business Problem1. Business Problem 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

? ! " # $ % &

Business ProblemIncrease production

throughput and visibility.Key Details:• Printing onto raw paper rolls.• Climate affects printing throughput.• Jams are slow to diagnose & repair.

1. Business Problems 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

? ! " # $ % &

'

People

People

Production Manager• Controls daily print operations• Diagnoses machine issues

People

Production Manager• Controls daily print operations• Diagnoses machine issues

Maintenance Engineer• Repairs machine issues• Tunes for production

People

Production Manager• Controls daily print operations• Diagnoses machine issues

Sales Lead• Calls on customers• Checks production updates

Maintenance Engineer• Repairs machine issues• Tunes for production

Things1. Business Problems 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

? ! " # $ % &

''

Things

Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)

Things

Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)

Paper• Raw roll input• Printed output• Humidity sensitive

ThingsHVAC• 6 discrete units• Damper control Printer

• 8 total on-site• 6 w/controls• 2 w/o controls (older)

Paper• Raw roll input• Printed output• Humidity sensitive

ThingsHVAC• 6 discrete units• Damper control

Workstation• Used by Production Manager• Stationary single screen

Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)

Paper• Raw roll input• Printed output• Humidity sensitive

ThingsHVAC• 6 discrete units• Damper control

Workstation• Used by Production Manager• Stationary single screen

Smartphone• Constantly used by Sales Lead• Calls customers• Checks emailed reports

Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)

Paper• Raw roll input• Printed output• Humidity sensitive

Environments1. Business Problems 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

? ! " # $ % &

'''

Environments

Production Floor• Loud when operating• Football field size

Environments

Production Floor• Loud when operating• Football field size Control Room

• Overlooks production• Separately temp controlled

Environments

Production Floor• Loud when operating• Football field size

Paper Warehouse• Adjacent to production• 15-20 rolls stored

Control Room• Overlooks production• Separately temp controlled

Environments

Production Floor• Loud when operating• Football field size

Paper Warehouse• Adjacent to production• 15-20 rolls stored

Shipping Dock• Finished prints• Loading door often open

Control Room• Overlooks production• Separately temp controlled

Environments

Production Floor• Loud when operating• Football field size

Paper Warehouse• Adjacent to production• 15-20 rolls stored

Shipping Dock• Finished prints• Loading door often open

Control Room• Overlooks production• Separately temp controlled

Local Weather• Rainy & damp• Hot & humid

Quick Quiz!

1 picture : 1000 words

Connections1. Business Problems 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

? ! " # $ % &

''''

Connections

Connections

Connections

Connections

Connections

Connections

Pain Points1. Business Problems 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

? ! " # $ % &

'''''

Pain Points

Production InconsistencyPoor control of environmental conditions causing variations in production.

Pain Points

RepairsThe Maintenance Engineer has little visibility into machine issue and why.

Pain Points

CollaborationPoor communication of production issues between team members.

Pain Points

WeatherInclement weather has negative affect on finished paper.

Predix Components1. Business Problems 2. People 3. Things

4. Environments 5. Connections 6. Pain Points 7. Predix Components

? ! " # $ % &

''''''

What is “Predix”?

What is “Predix”?

What is “Predix”?

What is “Predix”?

What is “Predix”?

What is “Predix”?

What is “Predix”?

What is “Predix”?

Predix Components

Machine GatewayConnects to machines, runs edge analytics, securely communicates to cloud.

Machine SensorsPoint sensors forwarding environmental and asset information to gateway.

CloudData ingestion, system integration, analytics & alerting.

GoContext-based mobile experience for tablet and phone with offline capabilities.

Predix Components

Self-Adjusting MachinesIntelligent machines sense temperature and humidity changes to balance production speed and climate.

Predix Components

Intelligent MaintenanceMaintenance uses Go to view schematics and combine historical machine performance with present.

Predix Components

Visibility & CommunicationSales, Production, and Maintenance can now share information and efficiently collaborate.

Predix ComponentsLocal Weather Service

Externally AwareIntegration with weather services allows proactive climate adjustments and delivery scheduling.

• Quantified business value • Pain point prioritization • Solution roadmap • Detailed data flow & display • Feedback, feedback, feedback!

Still need…

Design’s Future• Communicate across teams • Find evolutionary paths

• Facilitate discovery • Make complex IoT addressable

bingham@ge.com @bizarobot