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ISO9000

20-1

ISO 9000

ISO The International Organization for Standardization

ISO

1947

ISO 9000 ISO9000 ISO/TC 176 SC2 1987 3

ISO9000 ISO9000 ISO9001 ISO9002ISO9003ISO9004

ISO9000

20-2

ISO 9000

ISO 9000

1963 MIL-Q9858A MIL-L4520B

1969

AQAP149

DEF STANDARD 05/21 05/24 05/29

05/21 05/24 05/29

ISO 9000 1987

ISO8402

ISO9000

ISO9001/9002/9003

ISO9004

ISO9000

20-3

ISO 9000 1992

ISO9000

ISO 9000

ISO 9000

ISO9000

20-4

ISO 9000 ISO9000

ISO9000

ISO 9000 1989 3 ISO9000

1990 3 ISO9000 CNS12680~12684

1991

1995

1995 7 1 CNS12681/12682

1995 7 1

ISO9000

20-5

ISO CNS

ISO 9000 ISO900190029003

ISO9003

CNS12683

ISO9004 CNS12684

ISO9001 CNS12681

ISO9002 CNS12682

ISO9000

20-6

ISO 9001

20

ISO 9002

18

ISO9000

20-7

ISO 9003

12

ISO 9004 20

ISO9000

20-8

ISO9001 ISO9002 ISO9003 ISO9001 ISO9002

ISO 9000 ISO9000

ISO9000

ISO9001

ISO9002

ISO9003

WHAT TO DO

ISO9004

ISO HOW TO DO

ISO9000

20-9

ISO 9000

ISO9000

ISO9000

20-10

ISO

ISO9000

20-11

1. ISO

2. 3. 20. 21.

ISO9000

20-12

ISO9000

20-13

ISO9000

20-14

ISO9000

20-15

ISO

ISO9000

20-16

ISO

ISO9000

20-17

ISO9000 ISO9000

ISO9000

20-18

International Organization for StandardizationISO

documented agreement

1906 International Electrotechnical

Commission, IEC 1926 International Federation of the National Standardizing Associations, ISAISA ISA 1942 1946 25 1947 2 23 non-governmental organization International Organization for Standardization, ISO ISO

ISO

ISO

member bodyISO

ISO 130

ISO

correspondent member ISO ISO

subscriber member ISO

ISO9000

20-19

ISO

ISO 2,850

30,000 ISO

ISO

ISO ISO ISO

ISO

ISO

ISO

ISO ISO

ISO

ISO

ISO 11,000

ISO

ISO9000

20-20

ISO ISOISO

ISOGuide

ISO9002accreditation ISO9002

certification ISO

International Accreditation Forum, IAFAccreditation Body, UKAS, RAB, JAB IAF

ISO9000 ISO14000

ISO ISO9000 ISO14000ISO9000 ISO/TC176ISO14000 ISO/TC207

ISO9001 ISO9002 ISO9001 ISO9003 ISO14001-- ISO14004-- ISO14010-- ISO14011--- ISO14012-- ISO/WD14015--

ISO9000

20-21

ISO/FDIS14020 --- ISO/DIS14021 ---- ISO/DIS14024 --- ISO/TR14025 ---TR technical report ISO14031 ---- ISO/TR14032 -- ISO14040 -- ISO/FDIS14041 -- ISO/CD14042 -- ISO/CD14043 -- ISO/TR14046 ISO/TR14019 ISO14050 WG1 ISO14064 WG2 ISO/DTR14061 ISO14001 ISO14004