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The most comprehensive Oracle applications & technology content under one roof The most comprehensive Oracle applications & technology content under one roof

Cost Effec*ve Applica*on Integra*on with JDE

Dean Hansen Ndevr

17th August 2011

The most comprehensive Oracle applications & technology content under one roof

JDE Integra7on – The Need

•  Real-‐7me access to JDE data – Self Service – Customer Portals – Mobile Devices – eCommerce – WMS/3PL – CRM

The Challenge

•  JDE Integra7on Solu7ons -‐  AIA -‐  Business Services -‐  Portal -‐  RT Events -‐  Batch/Z-‐Table -‐  Data Queries

JDE Business Services

•  Oracle Strategic Approach •  RT Business Func7ons •  JDE E1 8.12 and later •  JDE Tool 8.97 •  Embedded OFM •  JDeveloper – Java •  Dependent on JDE CNC

Available Business Services Address Book •  Get Address Book •  Process Address Book •  Get Contact •  Process Contact Inventory •  Process Inventory Item •  Get Inventory Item •  Get Item Availability •  Process Supplier Catalog

Price •  Get Branch Plant Item •  Get Supplier Catalog Price •  Insert Inventory Item Staging Equipment •  Equipment Processor •  Equipment Query Processor Fixed Assets •  Get Fixed Asset

Sales Order •  Process Sales Order •  Process Sales Price

Adjustment •  Get Item Price and

Availability •  Get Customer Item Price •  Get Sales Order •  Get Item List Price •  Get Sales Order Price History •  Process Opportunity Procurement •  Process Purchase Order •  Process Purchase Order

Acknowledgment •  Get Purchase Order Financials •  Get G/L Account •  Insert Batch Journal Entry

Customer •  Get Customer •  Process Customer •  Process Customer and

Contact Purchase Order Receipt •  Process PO Receipt Supplier •  Process Supplier •  Get Supplier Voucher Match •  Process Voucher Match Accounts Payable •  Get Voucher •  Process Voucher Capital Assets •  Create Capital Assets

Condi7on Based Alert •  Get Capital Assets Condi7on

Based Alert

Customer Service •  Get Service Order •  Process Service Order •  Get Commitment Date and

Time Financial Compliance •  Get A/P Processing Op7ons •  Get Write Off Processing

Op7ons •  Get Aging Company

Constants •  Get Customer Credit Limits •  Get General Constants •  Get Journal Entry Constants •  Get Policy Edit Rules •  Get Purchasing Tolerance

Rules •  Get Security Workbench Founda*on Environment •  Get User Defined Code

Why Web Services?

•  Pervasive Support •  Mature Open Standard (WS-‐I) •  Mul7ple Languages

–  .Net, Java, PHP, Portal, Java EE Applica7on Servers •  Cohesive Security Support •  Ability to Achieve Point to Point Integra7on

Web Service – Pervasive Support

Ac7onWebService Ruby (on Rails) AlchemySOAP C++ Apache Axis Java/C++ Apache Axis2 Java/C

Apache CXF Java Banshee Java appRain PHP csoap C ColdBox Plaform ColdFusion FEAST Qt/C++ gSOAP C/C++ Halcyon Ruby

HED Hos7ng Environment Daemon C++ with Python and Java bindings

Hessian Java, Ruby, Python, Erlang, PHP, others

JSON-‐RPC-‐Java Java JSON-‐RPC-‐Lua Lua Java Web Services Development Pack / GlassFish Java

Jt Framework Java/C .NET Framework C#, VB .NET NuSOAP PHP Rogue Wave Hydra Eclipse Based Development C++, Java ServiceStack REST and SOAP Web Services C# Simple Remo7ng Java / JavaScript SOAP Lite Perl Staff C++, AJAX, J2ME Turmeric Java Web Services Interoperability Technology Java Web Services Invoca7on Framework Java Windows Communica7on Founda7on .Net WSO2 WSF/PHP PHP XFire became Apache CXF Java XML Interface for Network Services Java Zend Framework PHP Suds Python Zolera Python Soaplib Python

Source: hip://en.wikipedia.org/wiki/List_of_web_service_frameworks

•  W3C, Oracle, Microsok, IBM, OASIS, Google •  36 Web Services Frameworks

No Business Services? NIS •  Ndevr has developed an alterna7ve to Business Services

•  Ndevr Integra*on Suite (NIS) –  Supports Version JDE E1 XE – Current –  Uses generic JDE protocol for real-‐7me interfacing –  Enables access to JDE Business Func7ons (BSFNs) –  Pre Packages Web Services –  Hides JDE specific details –  Bespoke Web Services

•  Aggregate JDE BSFNs into web services e.g. Purchase Orders, Sales Orders etc.

•  Wrap database access with a Web Service where no JDE BSFNs exist

NIS Pre Packaged -‐ Web Services Address Book Services •  Get Address Book •  Get Contact •  Process Address Book •  Process Contact General Web Services •  Get a List of Exchange Rates •  Get a list of Currencies •  Get a list of Countries •  Get a list of States •  Get a list of GST Rates General Ledger Web Services •  Get Chart of Account Details •  Get GL Transac7ons •  Create GL Journals •  Create Budgets Accounts Payable Web Services •  Get Supplier Details •  Get AP Invoices •  Get AP Payments •  Create AP Invoices

Accounts Receivable Web Services •  Get Customer Details •  Process Customer •  Get AR Invoices •  Get AR Payments •  Get AR Balance •  Create AR Invoices Distribu<on Web Services •  Get Branch Plant/Item details •  Get Item Availability •  Get Customer Item Price •  Get Item List Price •  Get Item Price and Availability •  Get Sales Order Details •  Process Inventory Item •  Process Inventory Transfer •  Create Purchase Orders •  Create Purchase Receipts •  Create Sales Orders •  Create Inventory Transfers •  Get Quan7ty Available for an Item/Branch

NIS Architecture

Business Func7ons

DataBase Tables/ Views

JDE Comms

Pre Packaged Web Services

Bespoke Web Services

Bespoke Interfaces Events

Scheduler

Web Order

Case Studies

•  Real-‐Time Stock Availability •  Leave En7tlements Management •  eCommerce Sales Order •  CRM on Demand

Electrolux

•  The Challenge – Reduce Call Centre costs through self service:

•  inventory cos7ng and availability – Enable customers access in real-‐7me – Flexible/open/reusable technique – Cost Effec7ve –  JDE old version (B7334/8.0), heavily modified

Electrolux

•  Solu7on –  Interface technology -‐ Web Service – Addi7onal JDE business func7ons – Ndevr Integra7on Suite – Progressive approach

Electrolux

JD Edwards NIS

Internal Web Page

External Customer Portal

Good Guys

Stock Availability

Electrolux

•  Benefits – Self service of up-‐to-‐date informa7on – Facility that suits the customer – Greater level of customer services – Reduced Call Centre costs

Leave En7tlements

•  1200 Leave Requests per Month •  Email/form/phone •  Manually Processed by HR and Management •  HR/Payroll in JDE •  SharePoint – Employee Intranet

Leave En7tlements

JD Edwards NIS

Employee Name Employee Address Emergency Contacts Employment Details Leave Entitlements Total Remuneration Leave Records Bank Account Details

SharePoint

Leave En7tlements

•  Bespoke Web Services •  Manager Approval – SP Workflow •  Leave Request Validated

–  Public Holidays etc

•  JDE Update –  Employee Address/Emergency Contact –  Leave Record –  Bank Account Details

eCommerce Example

•  e-‐Commerce Integra7on •  80,000 Inventory Items •  Advanced Pricing •  Soon to introduce Lots •  5000 customers •  Business is next day delivery

eCommerce

JD Edwards NIS

Inventory Upload Customer Upload Pricing Matrix Upload Real-Time Stock Availability Real-Time Sales Order

Catalogue Management

eCommerce Web Site

Internal Catalogue Manager

External Customers

eCommerce Outcomes

•  Customer migrate to self-‐service model •  Less errors in sales order entry •  Stock availability self-‐services •  Reduced cost of suppor7ng customer sales

CRM on Demand

JD Edwards NIS

Lead to Order -  New JDE Account -  New JDE Contact -  Update Account/Address

Opportunity to Quote -  New JDE Quote JDE Events to CRM OD -  New Product -  Update Product -  Update Address

CRM OD

Conclusion

•  Not ready for Business Services

•  Speak to Ndevr about enabling Web Services

•  EDI, eCommerce, WMS, Order Entry

Wine Draw

info@ndevr.com.au or

Dean.Hansen@ndevr.com.au

jd edwards & peoplesoft 1 _ dean hansen _ achieving cost effective third party application...

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