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21 Ideas for 21st-Century Libraries

Kim Bolan Cullinlead consultant, Kimberly Bolan & Associates, associate principal consultant for Providence Associates, LJ "M & Sh k "LJ "Mover & Shaker" and author Rob Cullin

co-founder, Evanced S l ti LJ "M &Solutions, LJ "Mover & Shaker," author, and chair of LITA’s Public Libraries TechnologyLibraries Technology Interest Group

221+ Ideas for 21st Century Libraries21 Century Libraries

Ki b l B l C lliKimberly Bolan CullinRobert Cullin

21 Ideas for 21st Century Libraries2010Kimberly Bolan & Associates, LLC Providence Associates, LLC

Library Love

21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert Cullin

Do today's libraries have to beDo today s libraries have to be all things to all people???

Places where education and recreation comes together.comes together.

Places that serve the community and the individual simultaneously.

Places where you can dig into a bookPlaces where you can dig into a book, socialize, get a coffee, collaborate on a project attend a class and moreproject, attend a class, and more…

Episode XLib i A N HLibraries: A New Hope

AA long time ago….Th lib i d i d i hThere were libraries designed with

books and tables. There was a librarian behind a desk to direct people where to go. Now we live in apeople where to go. Now we live in a new world and it is time to change the face of libraries one building at athe face of libraries one building at a time…

Lib iLibraries d tneed to

makemake choiceschoices.

21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert Cullin

Multiple formats – essential!

Make your library a place where people want to be…

…whether academic, public or K-12

“Refreshovations”

Amsterdam Public Library (Netherlands)

Rethink, restructure, rejuvenate

C tCreate a h blshoppable

lib 21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert Cullinlibrary.

More mixed use – less tradition

21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert Cullin

Move beyond the “one space y pfits all ages” concept.

Build a library that works ywith ages 0 - 18 and fosters youth development at allat all stages!stages!

As your community “grows up”As your community grows up the spaces they use should

21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert Cullin

the spaces they use should grow too.

Build Interactive,ZonedChildren’s Spaces

21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert CullinAnd they will come!

Pre-school 21 Ideas for 21st Century Libraries2010

Kimberly Bolan Cullin & Robert CullinAges 0 - 4

Young School AgedYoung School Aged Ag 5 8Ages 5 - 8

21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert Cullin

Pre-teenPre-teen AgesAges 9 129 - 12

Separate, Interactive 21 Ideas for 21st Century Libraries2010

Kimberly Bolan Cullin & Robert Cullin

p ,Teen Spaces

Be flexible.Be flexible.Grow move and change to fitGrow, move, and change to fit ever changing needs.

Think…

variety inFLEX variety in size & Meeting function,

gSpaces

flexibility,

p

capabilitycapability.

Whether large…

…or small.

These meeting rooms have it all!

No dedicated computer labs.

Casters let space move to accommodate diff t tdifferent arrangements, events etcevents, etc.

Create rooms that move…

Think outside the box.

Collaboration is key.y

Flexible & Adaptable.p

Good signage & wayfinding make a library user friendly.

Eliminating jargon lets customers

understand the library.

DigitalDigital Sig gSignagespreads messagesmessagesquicklyquickly.

Take a practical papproach to being pp g

“green”.g

Space is a launch pad…Space is a launch pad…for afor a lean,lean,

mean,mean, serviceservice

machine!machine!

Big serviceBig service desks be gone!g

Smaller, non-Smaller, noncluttered

kiosksencourage interaction!Orange County (FL) Library System interaction!

Eliminate barriers betweenEliminate barriers between staff and users.

Supported Self ServiceSupported Self-Service…

Provides fast & convenient access for checkout holds pick-up andfor checkout, holds pick-up, and more!

Drive up services addDrive up services add convenience.

Can I get fries with my fiction?with my fiction?

Vending

Wh tWhat users need whenneed…when they need it.they need it.

Fewer &Fewer & smallersmaller physicalphysical collections.

Uncommon collections.What will the future

hold?

Now Circulating: Hand and Power Tools – Gila County Library District (AZ)

Fishing Equipment W d Lib (NY)Fishing Equipment – Wood Library (NY)

Portable electricity meters – Boston Public Library (MA), Santa Clara County (CA)

Cake Pans – RI, NE, IA, NY…

Digit lDigital CreativityCreativity.

ExpandingExpanding “literacy” and learning.

Digi-Dock at Frankfort Community Public Library (IN)

Interactivity.

Let usersLet usersexplore

A d it d ’t

ptechnology

And…it doesn’t have to take place

in new ways.have to take place

“in a room.”

Persona-driven websites

Please usePlease use your cellyour cell phones.p

21st

century assistance

Proactive MarketingProactive MarketingLook what we have to offer?

Community PartnershipsCommunity Partnerships

Programming, Programming, P g i gProgramming…

Hire for attitude.

Train forTrain for skillskill.

Cross training.g

Change “No” to…

The Happiness Cycle

Happier Customers/PatronsHappier Customers/Patrons

Happier Board Happier Staff

More Money & Support

Thank you!yKim Bolan Cullinkim@libraryexperience.comwww.libraryexperience.comy pindielibrarian.blogspot.com

Rob Cullinrcullin@evancedsolutions.comrcullin@evancedsolutions.comwww.evancedsolutions.com

21 Ideas for 21st Century Libraries2010Kimberly Bolan Cullin & Robert Cullin