koen matthijs

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Software&Advisoryfor IntegratedRealEstate,Facility&WorkplaceManagement

www.MCSsolutions.com 09/02/2017

SMART BUILDINGS from hype to value

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Theimportanceofchoice

Deathoftheofficephone

Killmeetingsbeforetheykillyou

GetoutofPPTjail

Thechangingworkplace

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Personasvaryin:

Mobility(indoor,offsite)

Maverickvsprocess

Technologyadoption

ContentorSocial

Cateringtodifferentworkerpersonas

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4maindriverstoday

WhySmarteningthebuilding?

OCCUPANCYUSAGE

WELL-BEINGENERGY

METERINGWASTE

USERSATISFACTIONCONVENIENCE

Itseemsthatwecanimprovetheperformanceinthesedomainsusingtechnologywhichhasbecome“accessible”….

TechnologywhichiscommonlyidentifiedgenericallyasIoT

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Newestandeasytoimplementtechnologiescanhelpthe(Facility)Managertoreachtheirgoal…

SmartBuildings– how?

• Affordable, multi-purpose• Easy to deploy• Low activation cost

Wireless sensors

• Accurate• Multi-purpose• Easy to setup

Indoor positioning

• Descriptive – Predictive – Prescriptive• Machine learning• Connecting to existing data

Big Data Analytics

• Touchscreen kiosk / Digital Signage• Mobile apps / Wearables• Skype

Touchpoints

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Connected Building– what?

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Startwiththeendinmind:Topscenarios

Refillthecoffee/waterpointswhenempty

Replenishpaperintheprinterpro-actively

Chooseaflexdeskbasedonreal-timeavailability

Trackmeetingroomoccupancyinrealtime

Triggersaresenttomobiledevices

Cleanthetoiletsbasedonactualusage

Collectelevatordatatogetinsightonusage

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Room/ParkingAssistant

Well-beingMonitor

EnergyMonitor

CleaningController

MaintenanceAssistant

SMARTPRODUCTS

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Input based model (Hours) Output based model (Result)Outcome based model (Satisfaction)

ServiceModels

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Directthedailycleaningcapacitywhereneeded

TrafficcameraOccupancysensor

Case1:CleaningController

Adhocrequestsfromusers

Clean-me-nowbutton

Detectpoorqualityfromuserfeedback

Userpolling

Triggerinterventionbasedonusage

frequency

Doorcounters

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Benefits

Case1: CleaningController

• Seeimpactwheremostneeded• SeeresponsivenesstospecificdemandsUsers

• Feelconnectedtothebusiness• Lessrepetitive

Cleaningpersonnel

• MorevalueforcleaningbudgetFacilityManager

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RoomAssistant

Well-beingMonitor

EnergyMonitor

CleaningController

MaintenanceAssistant

SMARTPRODUCTS

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RoomAssistant

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ThebestUIisnoUI

AnewSkypefriend “Sumi”Answers lots ofquestions onroomavailability,roomlocation,…

Learns and improves contentbased onpastquestions

This“friend”appearsinyourconversationhistoryinthesamewayasachatwithanotheruser

NaturalLanguagebased PersonalAssistant

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Benefits

Case2:RoomAssistant

• Avoidwalkingtofindroom• Activitybasedworking– findtheroomthatfits

Users

• Optimizeoccupancy• Avoidbookedroomsthatremainempty

WorkplaceManager

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RoomAssistant

Well-beingMonitor

EnergyMonitor

CleaningManager

MaintenanceAssistant

SMARTPRODUCTS

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Fromfixedfrequencytousage/condition-basedinterventionsExamplesofsensorsontechnicalinstallations

InputPressureofthecoolingliquidinHVACsystemsTemperatureofthecoolingliquidorserverroomCyclecounter(#ofcyclesorhoursused)FiltersensortodetectwhenafilterneedscleaningorreplacementElectricityconsumedbyACsystem

OutputAlertWorkorderChangeinmaintenanceplan

Triggermaintenancebasedonconditionorusage

AirhandlingunitsChillersCompressorsPumpsElevators

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CO2

Temperature

Humidity

Case3:Triggermaintenancebasedonconditionorusage

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Benefits

Case3: Triggermaintenancebasedonconditionorusage

• Bettercomfort• FewercomplaintsUsers

• Onlymaintainwhenneeded• Beproactive• Avoiddowntime

MaintenanceManager

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FeedbackCollector:touchpoints

Kiosk

Mobile

FeedbackDisplay

Dashboards

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Ittakesafewmaturingstepstogetthere….

…stepsfromthedatascienceprocessonewalksthroughtoreachthefinalgoaloftheIoT scenario

Optimisation takesafewsteps

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Prediction(ML)

TheMCSdatascience process &guidance

Categorize(ML)

Visualizeaggregated

dataVisualizeraw data Regression

(ML)

1) What is the current situation?

2) Can we derive KPI’s from the data?

5) What will the situation become?

4) What is affecting the situation?

3) How do different groups compare?

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Where do I start?

What do I need to measure?

Right way to invest in sensors?

Which sensors to invest in ?

Where is our business case for activating IoT scenarios?

Make it ‘consumable’ by users?

How to create internal awareness?

Will it bring me the expected benefit?

Howtogetstarted

Challenges of CONNECTED Buildings