learning from toyota - engineering a kaizen/lean summer camp

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Travis & Jack Schott of http://campingcoasttocoast.org presented at the American Camp Association National conference. The "Lean" principles (deliver what is valuable to customer; reduce Waste; improve continuously) became well known with the Toyota Production System but has been applied in business, the service industry and even in government. We examined how these principles could reduce waste (time and money) in the summer camp environment

TRANSCRIPT

(Learning  from  Toyota)

Engineering a KAIZEN Summer CAMP

last week I retired

Travis Allison

@CampHacker

Larry’s boy

Jack Schott

@CampCoast2Coast

Laura Kriegel

@CampCoast2Coast

#CampPros

c4mp.pro

Kaizen  is

con7nuous  improvement

LEAN  is

• Deliver what is valuable to customer

• Reduce Waste • Improve

continuously

CampTo  get  be;er  as  a  

Don’t  be  AFRAID  to  change

Ask  WHY

A quick history of

“Lean”

1500  -­‐  Venetian Arsenal  (ships  built  in  one  Day)  

1913  -­‐  Henry Ford  (assembly  line)  

1950  -­‐  Edwards Deming  (Plan,  Do,  Check,  Act)  

1950  -­‐  Tiichi Ohno  (Toyota  Produc7on  System  &  Just  In  Time)  

The Seven Deadly

WASTES

•D  own7me  

•O  ver  produc7on  

•W  ai7ng  

•N  ot  U7lizing  Employees  

•T  ransporta7on  

•I  nventory  

•M  o7on  

•E  xcess  processing

Visuals  allow  you  to  see  and  instantly  know  when  you  have  a  problem  or  abnormal  condi7on.

SYSTEMSvisual

Visuals  allow  you  to  see  and  instantly  know  when  you  have  a  problem  

Make  your  work  and  the  status  of  that  work  as  visual  as  possible  

Design  simple  techniques  to  error-­‐proof  processes    

Catch  mistakes  and  errors  before  they  turn  into  customer  defects

What  would  a  lean  camp  do?

Learn  through  small,  

con7nuous  improvements

Try  new  things

Learn  through  experiments

Kaizen  at  your  camp

Problem areas Elec7ve  sign  ups  Medicine  delivery  Drop  off  day  A  &  C  supplies  PuXng  out  a  meal  on  7me

leadershiplean

Kaizen  event

A3

OBEYA  room

Everything  I  Know  About  

lean I  Learned  in  First  

Grade

staff  will  get

Frustrated

if  nothing  changes

chairman choLeadership  by  

Show  Respect  Go  and  See  Ask  Why

thank you!

slideshare.net/zoic

Jack Schott & TRAVIS ALLISONCampingCoas;oCoast.org  

CampHacker.TVFree  Camp  

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