learning in innovative organizations

(adapted from: Making Innovation Work

by Davila, Epstein, Shelton)

ObjectiveTo understand the linkages between learning and

innovation

We will learn about:

Types of Innovation

Importance of Learning

Driving the Learning agenda: what Systems to use?

Driving the Learning agenda: what Tools to use?

∆ Business Model

∆Technology

∆Customer Value

∆Supply Chain

∆Target Customer

∆Product & Services

∆Process Technology

∆ Enabling Technology

Typically changes in the business model and technology impact one another

Business Model Drivers

Technology Drivers

Customer Value

Supply Chain

Target Customers

Product & Services

Process Technology

Enabling Technology

Incremental Small change in one or more of the six levers

Semi RadicalBusiness driven

Significant change in one or more of three levers

Small change in one or more of three levers

Semi RadicalTechnology driven

Small change in one or more of three levers

Significant change in one or more of three levers

Radical Significant change in one or more of three levers

Significant change in one or more of three levers

Innovation is about change in the business model and technology……. but not everything changes all at once

Innovation = Change

Learning = Adapting to Change

Revenues

Often inversely proportional to

Start Up’sMarketing Spend

Revenues

Directly proportional to

Start Up’s ability to learn how and what to market

Learning is a Systematic Organization Wide Process

Learning Systems – Incremental InnovationSystems for Delivering Value

Anticipatory learning to react to situations Example: Product/Process Manual

Systems for Refining Current model Experiential learning as a result of facing situations Example: Process modification based on feedback

Learning Systems based on daily operations of company

Learning Systems – Radical InnovationSystems for Developing Competencies

Anticipatory learning to pose goals Experiential learning to reach goalsPeriodic deadlines to pace the organization Example: Product Development

Systems for Crafting StrategyAnticipatory learning to understand and seek trendsExperiential learning from failure/success pattern Example: Bets on New Technology/Businesses

Learning Systems based on future investments of the company

Tools of LearningKnowledge Management

Make tacit knowledge explicitUse for Incremental Innovation

Ignorance ManagementIdentify most important things you do not knowDefine experimental projects Fail as early and as quickly as you can Feed learning into a project roadmapStep back and create a learning historyUse for radical innovation

What you do not know matters more than what you do

Summary: Innovative organizations have…Specific Learning processes

Collaborative learning environment

Shared vision across ranks

Timely anticipation of challenges

Flexibility & agility to embrace changes

Innovative organizations… …. Learn to Act & Learn to Learn

For discussion contact sanjoysanyal@gmail.com