quality matters: staff induction presentation 2013-2014

Quality Matters A guide to Quality &

Standards

What is Quality?

•How well the university

supports students in their learning

•Through teaching•Through support•Through resources•How students are assessed

How • Best possible experience

Student Satisfaction

What are standards?

•Level of achievement students need to succeed on their course and get their qualification.

•Systems and procedures in place with internal and external scrutiny

HOW• Quality assurance is

ultimately all about maintaining standards and ensuring students have the best possible experience at university or college.

Student Satisfaction

Who is involved?

Importance of Quality at UN

Student Experience

Validation & Review

External Scrutiny

Student Voice Partnerships

Committees

Published Information

Committee Structure

Quality & Academic Partnerships

QAP

Validation & Review

Curriculum Team

Student Voice

Embedded Quality Officers

Working with Others – UK & International partnerships

External Scrutiny (External

Examiners & PSRBs)

Student and Academic ServicesQuality and Academic Partnership (QAP)

Head of Quality and Academic PartnershipAnne Craven

Senior Quality Officer (Development)Judith Allibone

Quality OfficerStudent Voice and Externality

Vivien Houghton

Senior Quality Officer(UK Partnerships)

Kevin Carroll

Curriculum Administrator

Kate Toal

Curriculum AdministratorLiana Turner

Quality CoordinatorPam Dimmock

Curriculum Team Co-ordinators

Sarah McGarryLisa Irons

Senior Quality Officer(QAA Institutional Facilitator)

Matthew Watson

Curriculum Team LeaderMandy Smith

Quality Officer (Validation & Review)

Tanya Osborne

School Quality Officer

(SOE/SOH)Lyndsey Williams

School Quality Officer

(NBS/SOSS)Julie Williamson

School Quality Officer

(SOS&T & SOTA)Aileen Cowan

Director of Student and Academic ServicesJane Bunce

What is Validation?

•Development of programmes, strategies and ideas

Development Approval Process

•Approval of new programmes and modules•External scrutiny

Validation• Approval of changes to

existing provision• Input from External

Examiners• Input from current

students

Change of Approval

Why is Validation Important to the University?

Reflecting on how provision is aligned

with the University’s

strategy ‘Raising the Bar’

Responding to the Changing

HE environment

Making changes to

benefit students

What is PSR?

Function Scope

The process by which the University assures the

quality and standards of its provision

Student-focused initiatives.Innovative teaching & learning.Subject team strategy, including staff development and research

activity

PSR

Happens on a 5 year cycle Standards of every credit bearing programme

Why is PSR Important to the University?

Satisfies Quality

Assurance Agency

regulations

An opportunity to

engage with external voices

A chance to reflect on

team strategy

A chance to share good

practice

Opportunity to involve

students directly in

quality processes

Embedded Quality Officers

Aileen – School of Arts & School of Science and TechnologyLyndsey – School of Education & School of Health

Julie – Northampton Business School & School of Social Sciences

Julie Williamson

Aileen Cowan

Lyndsey Williams

Task

Does

Quality matter

to me?

External Examiners

How do we maintain academic

standards?

How do academic standards

compare with other

institutions?

How do we ensure rigorous, consistent and

fair assessment?

External Examiners

Who are they? Qualified & experienced

academics (or professionals) from

other institutions give an independent view

to assure:

The UniversityOur students

Prospective studentsPSRBs

Other stakeholdersQAA

What they doComment on good

practice worth sharingIdentify areas for

enhancementAdvise on curriculum

developmentSummarise trends over

a 4 year period

Student Engagement

21st Century Students Stakeholder?

Student Engagement

DialogueEngagement

Curriculum Team

Maintain Curriculum information

Work closely with other QAP

members

Maintenance of variety of databases

Responsibilities of Team

MaintainADSQLX

KIS databaseSLC database

Policing & documenting the University

Supplementary Regulations

Produce and Maintain

Programme Specs

Award mapsModule Specs

Module Catalogue

Deal with Change of Approval requests

Preparation for PSR &

Validation events

Student Loan Company database

SLCUCAS

Collaborative working with

Finance, Student Services, SAT

and Admissions

KIS Key Information Sets

Meeting student’s

information needs

Draws together data from a variety

of sources

Covers every undergraduate programme of more than 1

year duration

UNISTATS

UNISTATS

PSRBs

Accreditation by

Professional Statutory

& Regulatory

Bodies

UK Strategic Partnerships

HE Provision in NorthamptonshireLEICESTER

*PETERBOROUGH

University Centre Peterborough

NORTHAMPTON* UN Park

* UN Avenue

Northampton College

Moulton College

COVENTRY

*Coventry

University College

WARWICK

*

University Campus MK

Milton Keynes College

DAVENTRY

Northampton College

CORBY

Tresham

KETTERING

Tresham

WELLINGBOROUGH

Tresham

MILTON KEYNES

CRANFIELD

*

*University Provision

HE in FE

University College/Centre/Campus

Managing HE with Others

Responsibility for

academic standards

Quality of learning

opportunities

QAA Higher Education Review 2015

Quality of students’ learning

opportunities

Enhancement of students’

learning opportunities

‘Mock’ QAA to carry HE Review w/c 16th June 2014

QAA to carry out desk-based analysis in June/July 2015

Key document

s Self Evaluation Document

‘REAL’ QAA HER to take place in Autumn term of 2015

Panel will comprise of 5/6 members including a student reviewer

Panel will wish to talk to specific academic staff, external examiners

Task conclusion Quality matter

to me?

Conclusion

Quality

DOES

Matter!

THANK YOU!Anne Craven

Head of Quality & Academic PartnershipsEmail: Anne.Craven@northampton.ac.uk

Vivien Houghton Quality Officer Student Voice and ExternalityEmail.Vivien.Houghton@northampton.ac.uk

Tanya OsborneQuality Officer (Validation & Review)

Email: Tanya.Osborne@northampton.ac.uk

Kevin CarrollSenior Quality Officer (UK Partnerships)

Email: Kevin.Carroll@northampton.ac.uk

Judith AlliboneSenior Quality Officer (Development)

Email: Judith.Allibone@northampton.ac.uk

Pam DimmockQuality Coordinator

Email: Pam.Dimmock@northampton.ac.uk

Aileen Cowan School Quality Officer (SOS&T & SOTA)

Email: Aileen.Cowan@northampton.ac.uk

Julie WilliamsonSchool Quality Officer (NBS/SOSS)

Email: Julie.Williamson@northampton.ac.uk

Lyndsey WilliamsSchool Quality Officer (SOE/SOH)

Email: Lyndsey.Williams@northampton.ac.uk

Matthew WatsonSenior Quality Officer

(QAA Institutional Facilitator)Email:

Matthew.Watson@northampton.ac.uk

Mandy Smith Curriculum Team Leader

Email: Mandy.Smith@northampton.ac.uk

Sarah McGarryCurriculum Team Coordinator

Email: Sarah.McGarry@northampton.ac.uk

Liana TurnerCurriculum Team Administrator

Email: Liana.Turner@northampton.ac.uk

Kate ToalCurriculum Team Administrator

Email: Kate.Toal@northampton.ac.uk

Lisa IronsCurriculum Team Coordinator

Email: Lisa.Irons@northampton.ac.uk