[오픈소스컨설팅]session 2 2. future of team collaboration

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Unleash the potentialin every team.every team

Products Servicesvs

Products Servicesvs

What does this meanfor your team?your team

On-call 24/7

On-call 24/7

Quicker cycle times

Quicker cycle times

Break down silos

Break down silos

Break down silos

Agile

DevOpsAgile

DevOpsAgile

Modern BuildPipelines

Modern BuildPipelines

ConnectedTeams

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Config as code

Config as code

1234567891011121314

bitbucket-pipelines.yml

# docker imageimage: node:5.11.0

1234567891011121314

bitbucket-pipelines.yml

# docker imageimage: node:5.11.0

1234567891011121314

bitbucket-pipelines.yml

pipelines:default:

- step:script: # Modify the commands below to build your repository. - npm --version - npm install - npm test

MASTER

RELEASE

FEATURE

FEATURE 2

2.12.0 2.2

MASTER

RELEASE

FEATURE

FEATURE 2

2.12.0 2.2

MASTER

RELEASE

FEATURE

FEATURE 2

2.12.0 2.2

Config as code

Config as code Bitbucket native

Create branch

Create a pull request

Create branch

Create a pull request

Create branch

Branches

Config as code Bitbucket native

Config as code Bitbucket native Infinite scale

Config as code Bitbucket native Infinite scale

Config as code Bitbucket native Infinite scale Ecosystem

Config as code Bitbucket native Infinite scale Ecosystem

Config as code Bitbucket native Infinite scale Ecosystem

Builds

500,000

Builds

500,000

Configuration as code is key for ourenvironment configuration settings.I love the ease of use and gettingstarted was a breeze.

Proximity to code and pull requests= likelihood of being used duringcode reviews & pull requests.

Pipelines gives us the right amountof build automation to createpowerful, modern web applicationswithout too much of a learning curve.

1¢/min

until Dec 31st

0$

Available today

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Customer ServiceOpsDev

! !!

Customer ServiceOpsDev

X

X

X

X

X

X ! !!

Customer ServiceOpsDev

X

X

X

X

! !!

Customer ServiceOpsDev

X X

X

X

X

X

! !!

Customer ServiceOpsDev

?

?

? ?

?

?

?

X X

Customer ServiceOpsDev

down Tear walls

Customer ServiceOpsDev

Customer ServiceOpsDev

Customer ServiceOpsDev

Customer ServiceOpsDev

X

5xx

Detect

CommunicateDetect

Communicate Swarm & FixDetect

Communicate Swarm & FixDetect

! !!

0:08

0:53

SDGTM-2484

SDGTM-2484

SDGTM-2484

0:08

0:53

SDGTM-2484

SDGTM-2484

SDGTM-2484

0:08

0:53

SDGTM-2484

SDGTM-2484

SDGTM-2484

Communicate Swarm & FixDetect

Communicate Swarm & FixDetect

ARE WE THERE YET??

Public|

Public|

Public|

Public|

Public|

| Public

Private|

Private| Private|

Private| Private|

Private| Private|

Private|

Customers

Public|Private|

CustomersStakeholders

Public|Private|

Communicate Swarm & FixDetect

Communicate Swarm & FixDetect

5xx

X

X

X

X

Incident ticket

X

Communication channel

Incident ticket

X

Communication channel

Live incident room

Incident ticket

X

Communication channel

Live incident room

Live incident document

Incident ticket

X

HOT-48045Ticket: http://ops.internal.atlassian.com/jira/browse/HOT-48045

Tammy 1:55 pm @Sam and @Tom can you please help us?

HOT-48045Ticket: http://ops.internal.atlassian.com/jira/browse/HOT-48045

Tammy 1:55 pm @Sam and @Tom can you please help us?

Tom 1:59 pm @here can someone fix the build?

Sam 1:56 pmGoing through the logs I think I found the root cause

HOT-48045Ticket: http://ops.internal.atlassian.com/jira/browse/HOT-48045

Tammy 1:55 pm @Sam and @Tom can you please help us?

Tom 1:59 pm @here can someone fix the build?

Sam 1:56 pmGoing through the logs I think I found the root cause

JIRANew comment from Support: “we received the first support ticket”

Check if the latest changes to the search service can cause this behaviour.

Buy pizza for everyone… It’s going to be a long night!B

Dig into the media service logs R

HOT-48045Ticket: http://ops.internal.atlassian.com/jira/browse/HOT-48045

Tammy 1:55 pm @Sam and @Tom can you please help us?

Tom 1:59 pm @here can someone fix the build?

Sam 1:56 pmGoing through the logs I think I found the root cause

JIRANew comment from Support: “we received the first support ticket”

Communicate Swarm & FixDetect

Communicate Swarm & FixDetect

Communicate Swarm & FixDetect

Communicate Swarm & FixDetect

Detect Communicate Swarm & Fix

Detect Communicate Swarm & FixLearn & Improve

Post Incident Review

of incident reviews are forgotten

70%

� Share

Lessons learned from rate limiting

Tammy

Sam

Tom

�� Share

Customer ServiceOpsDev

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Great teams

Great teams

Great teams

right products+

Great teams

right practicesright products

+

Team Health Monitor

Team Health Monitor

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Shared understanding

Managed dependencies

Attributes

Team Health Monitor

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Shared understanding

Managed dependencies

AttributesMethod

Team Health Monitor

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Shared understanding

Managed dependencies

AttributesMethodScorecard

Team Health Monitor

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Shared understanding

Managed dependencies

Team Health Monitor

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Shared understanding

Managed dependencies

An excellent tool for drawing out theworries of the individuals anddiscovering team wide problems thatwere not resolved properly.

Luke Anear | Safety Culture, Founder

We’re loving using the project team Health Monitor. So much angst avoided. Progress amidst perplexity.

Dr. Jason Fox | Best Selling Author

Team Health Monitor

Team Health Monitor

PROJECT

Team Health Monitor

PROJECT

BBB

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

BBB

B

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

Balanced team Balanced team Balanced team

B

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

Balanced team Balanced team Balanced team

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

BBB

DP C

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

Decision makingProof of concept Customer centricity

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

Decision makingProof of concept Customer centricity

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

DP C

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

Team Health Monitor

PROJECT LEADERSHIP SERVICE

s

Team Plays

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

Shared Understanding

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT Elevator Pitch

Shared Understanding

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT Elevator Pitch

Project PosterShared Understanding

Demo Trust

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT Elevator Pitch

Project PosterShared Understanding

Team Plays

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

JIRA Server Team

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

March

JIRA Server Team

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

March

JIRA Server Team

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

Sparring

Elevator Pitch

Problem Framing

Roles and Responsibilities

DACI Decision-Making Framework

Roles and Responsibilities

March

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

March

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

April

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

April

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

Sparring

Project Poster

DACI Decision-Making Framework

Goals, Signals, and Measures

Trade-off Sliders

Demo Trust

April

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

April

Shared understanding

Full-time owner

Balanced team

Value & metrics

Proof of concept

One-pager

Velocity

Managed dependencies

PROJECT

May

Team Playbook

LEADERSHIP

SERVICE

PROJECT

Team Health Monitors Team Plays

LEADERSHIP

SERVICE

PROJECT

Team Health Monitors Team Plays

LEADERSHIP

SERVICE

PROJECT

Team Health Monitors Team Plays Confluence Blueprints

www.atlassian.com/team-playbook

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Modern BuildPipelines

ConnectedTeams

TeamPlaybook

Great teams

Everything that’s come after Massimo has been a massive team effort… there’s 50 or 70 people standing with me that have made the work possible.”

®

you

Thank you

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