smef member satisfaction survey

SMEF MEMBER SURVEYSpring 2014

SMEF BREAKDOWNAnalyzing the power house

SMEF BREAKDOWN

33 Members 2 President/Vice President 7 Committee Heads 24 Committee Members

New vs. Old 20 elders 13 noobs

RESPONDENTS

RESPONDENTS

24 Total Respondents 10 new members 14 older members

Yes No0

5

10

15

First Year in SMEF

RESPONDENTS Position in SMEF

2 President/Vice President 6 Committee Heads 15 Committee Members

Execs Committee Heads

Committee Members

0

5

10

15

20

25

30

RespondentsTotal

THE QUESTIONS

“I AM HAPPY WITH HOW THE FAIR AND SURROUNDING EVENTS WENT”

Stro

ngly D

isag

ree

Disag

ree

No op

inio

n

Agre

e

Stro

ngly A

gree

0

2

4

6

8

10

12

14

16

10

14

“I FELT PREPARED THE DAY OF THE FAIR”

Stro

ngly D

isag

ree

Disag

ree

No op

inio

n

Agre

e

Stro

ngly A

gree

02468

1012141618

1 24

17

New member

“I FEEL COMFORTABLE ASKING ABOUT THINGS I DON’T UNDERSTAND”

Stro

ngly D

isag

ree

Disag

ree

No op

inio

n

Agre

e

Stro

ngly A

gree

0

2

4

6

8

10

12

14

16

10

7

14

DISAGREE

Committee Member

SD D N A SA

I felt my committee head trusted me with important tasks

I understood the roles & responsibilities of my committee

I feel valued as a committee member

I contributed to SMEF through my committee

“I FEEL AS THOUGH I HAVE THE RESOURCES TO SUCCEED IN SMEF”

Stro

ngly D

isag

ree

Disag

ree

No op

inio

n

Agre

e

Stro

ngly A

gree

0

2

4

6

8

10

12

14

16

0 1

7

14

STRONGLY DISAGREE

Committee Member Old Member

SD D N A SA

I felt my committee head trusted me with important tasks

I understood the roles & responsibilities of my committee

I feel valued as a committee member

I contributed to SMEF through my committee

EXEC RESPONSES

“I FELT SUPPORTED BY THE MEMBERS OF SMEF”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

0.5

1

1.5

2

2.5

0 0 0

2

0

“I OFTEN FELT I WAS PICKING UP SLACK FROM OTHERS”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

0.2

0.4

0.6

0.8

1

1.2

0

1

0

1

0

“THE COMMITTEE HEADS KEPT ME INFORMED ON THEIR PROJECTS AND DEADLINES”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

0.5

1

1.5

2

2.5

0 0 0

2

0

“NEW MEMBERS SEEMED EXCITED AND ENGAGED”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

0.2

0.4

0.6

0.8

1

1.2

0 0

1 1

0

COMMITTEE HEAD RESPONSES

“I FELT SUPPORTED BY MY COMMITTEE”

Stro

ngly D

isag

ree

Disag

ree

No op

inio

n

Agre

e

Stro

ngly A

gree

0

0.5

1

1.5

2

2.5

3

3.5

0 0 0

3 3

“I HAD TRUST IN MY COMMITTEE MEMBERS TO COMPLETE THEIR ASSIGNED TASKS”

Stro

ngly D

isag

ree

Disag

ree

No op

inio

n

Agre

e

Stro

ngly A

gree

00.5

11.5

22.5

33.5

44.5

0 0 0

4

2

“I USED MY COMMITTEE MEMBERS TO THEIR FULL POTENTIAL”

Strongly Disagree

Disagree No opinion Agree Strongly Agree

0

0.5

1

1.5

2

2.5

0

2

0

2 2

“I WAS NOT SURE WHAT WORK TO DELEGATE TO MY COMMITTEE MEMBERS”

Strongly Disagree

Disagree No opinion Agree Strongly Agree

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

1

4

1

0 0

COMMITTEE MEMBER RESPONSES

“I FELT MY COMMITTEE HEAD TRUSTED ME WITH IMPORTANT TASKS”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

3

1

4 4

3

“I UNDERSTOOD THE ROLES AND RESPONSIBILITIES OF MY COMMITTEE”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

1

2

3

4

5

6

0

3 3

54

“I FELT VALUED AS A COMMITTEE MEMBER”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

1

2

3

4

5

6

3

12

45

“I CONTRIBUTED TO SMEF THROUGH MY COMMITTEE”

Strongly Disagree

Disagree Neither Agree nor Disagree

Agree Strongly Agree

0

1

2

3

4

5

6

7

8

9

1 12

8

3

COMMENTS

STRUCTURE

I like the idea of SMEF member of the week. It is a nice way to award people.

I'd like SMEF to be more involved and encouraging of other Krannert and Purdue events.

Clarity of meeting times & places was excellent for both fairs this year. Member involvement/attendance has improved immensely in the past year. I want to see this continue.

MEETINGS

Have efficient meetings and have less meetings.

It is not acceptable for members to miss meetings. I think if you miss meetings you are not allowed to be a committee head. Disappointed with some of the seniors. They did not show a good example for the new members. Not all of them! But some did not help out and ob didn't want to be there.

SOCIAL

I think our friendship between members has really grown and I would like to see that continue. The passion for the organization needs to continue to grow!

I would like to see SMEF hang out outside of meetings more. It doesn't have to be anything special or expensive. Hanging around someone's house for a night and interacting would be fun and a great way to meet other members

Social aspect of SMEF has improved over the past year, I'd like to see this remain a priority. Feelings of closeness -> feelings of trust -> better collaboration.

SOCIAL (CONT’D)

I would like to see more social hangouts with SMEF members.

More social events maybe?

I think we should try to do more events together as an organization outside of the fair. It would be great if we could try to set something up once a month for whoever can make it to provide an opportunity for us to get to know each other better.

COMMITTEES

I would like to see committee heads display more ownership of their members. (ex. If a member is not at an event, their committee head should be able to explain why.) I think they're a middle man between Pres/VP and committee members that often goes unused. Breaking the structure out so that Pres/VP are responsible for committee heads and committee heads are responsible for committee members will make communication much smoother and more detail-oriented. I also REALLY want to see every single committee member have tasks delegated to them by their committee head.

I would have liked to be a little more involved with the tasks for my committee, and if we are supposed to do something, actually get it accomplished. We should have had more committee meetins. I think the communication was pretty good, and the meetings were run very well!

COMMITTEES (CONT’D)

More communication between committees. Better organization of duties and tasks for committee heads to delegate to committee members.

I would like to see committee heads delegate their tasks to each committee member as their own task. Each committee member would know their specific responsibiltiy to fulfill before the fair.

SUMMARY

OVERALL

Very positive overall fair experience New members felt very prepared

COMMITTEE HEADS

Aware of what to delegate 100% trust members

Slight acknowledgement (33%) that committee wasn’t used to full potential

COMMITTEE MEMBERS

Committee Members neglected 47% feel trusted 40% don’t understand roles/responsibilities of

their committee 60% feel valued as a committee member 73% feel they contributed through their

committee