sts company presentation 2016_ publ
Post on 13-Apr-2017
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STS Sydhamnens Trailer Service AB Company presentation
Stefan U. Klingberg 2016-03-22
STS in brief company profile
• Owned by the Fairford Group (fairfordholdings.com) which is a private investment company with an annual turnover of approx. 450 MEUR in 2014.
• STS (ststrailerservice.se) is the largest independent service network in Scandinavia for
heavy commercial vehicles.
• STS has approx. 150 employees and operates on 18 different locations in Sweden; from Malmö in the south to Luleå in the north. Annual turnover during 2015 was approx. 210 MSEK.
• STS is a multi-brand service provider and we are working with all the major brands in the transport industry.
• STS was founded in 1993 and has its Head Office in Helsingborg.
• The strategy is to continue to expand the service network and to develop the services portfolio to support our customers business even better.
Stefan U. Klingberg 2016-03-22
STS Partner brands
Stefan U. Klingberg 2016-03-22
STS Services Portfolio
• Trailer R&M services • Truck R&M services • Bus R&M services • Authorized MAN and DAF workshops • Box trailer repairs • Accident repairs / insurance repairs • Alignment bench (40 in Sweden, 2 STS) • Transport refrigeration R&M services • Tyre services • Cranes (hydraulic) R&M services • Digital tachograph services (SWEDAC) • Alcolock callibration services • Heavy equipment (yellow) R&M services • Break testing services • Tail lift R&M services • Axle alignment services • MOT-services (SWEDAC) • Air conditioner R&M services • General hydraulic services • Breakdown service (24/7)
Stefan U. Klingberg 2016-03-22
STS Top 20 customers 2015 all well known brands in Sweden
Stefan U. Klingberg 2016-03-22
STS customer policy
We want to have 100% satisfied customers:
– We should be easy to get in contact with and we are alwas polite. – We provide personal service to all our customers. – You should feel trust and confidence in our organisation. – We always try to see the problem from the customers perspective. – If you have special demands; we tailor the services according to your needs. – We perform the work with quality and use qualified and trained mechanics. – We create confidence by delivering cost efficient service. – We always keep what we promise. – We learn from our mistakes. – Every customer complaint is an opportunity for us to learn and improve. – We promise to reduce the environmental impact from our operations.
Your uptime is our business- We are always there when you need us.
Stefan U. Klingberg 2016-03-22
WWW.STSTRAILERSERVICE.SE
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