sustainable facility management strategy - workplace wellbeing
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上海惜安健康咨询有限公司 | AWB Health Management
Healthy Business, Better World! 健康企业,和谐世界!!
Work place wellbeing- Wise Investment
Dr. Sean Li Zhi
100,000 chemicals are used by Americans About 1,000 new chemicals are introduced each year
AWB HEALTH
> 3% of our global economic poten=al ... Gone
US $2 trillion of global produc=vity is lost each year due to non-‐communicable diseases
hur=ng the global economy
AWB HEALTH
Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon
60% of all deaths result from non-‐communicable diseases today
It will be 75% of all deaths by 2025
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k
Source: Green Paper on the Health of Employees in Chinese Enterprises 2013 AWB HEALTH
Repeated Stress Injury neck-‐back pain
is the top ranking issue Chinese employee is facing
Cardio-‐vascular disease
are the leading cause of death globally
Source: World Health OrganizaOon AWB HEALTH
Every 10 seconds a person dies from
diabetes related causes
Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon AWB HEALTH
Global cancer rates expected to increase by 50% to
15 million by 2020
Source: World Health OrganizaOon AWB HEALTH
Produc=vity losses are
5 =mes greater than the costs of care
Source: "Working Towards Wellness:, World Economic Forum2010 AWB HEALTH
But there is a way to reverse this trend
80% of cardiovascular problems 40% of cancers
can be prevented
By healthy eaOng, physical acOvity, stop smoking and reducing alcohol drinking, and professional Medical Management. AWB
HEALTH
Wellbeing = ?
MORE • Employee engagement • Productivity • Innovation • Creativity • Loyalty • Employees’ caring reputation • Good advertising
LESS • Presenteeism • Absenteeism • Staff turnover & related
recruitment and training cost • Healthcare cost • Emergency visit • Short or long term disability
AWB HEALTH
Medical Ea=ng Physical Exercise Emo=onal
Office environment
Advanced
• Upgraded health insurance
• Medical Clinique or general doctor on-‐site VaccinaOon
• Health Risk Assessment • Health status report
• Staff canteen with healthy food choices and food safety management
• Food corners with healthy food choices available at anyOme
• Healthy food recipes and recommendaOons
• Weight loss program
• Gym faciliOes in office and open all Ome for usage
• Fitness coaches available • Fitness equipment
available at anyOme for employees
• Psychiatrist on-‐site and available for support
• EAP program with Support hotline
• Regular team building acOviOes organized
• Regular social gathering events
• Volunteer program • Health & Wellness
related seminars
• Office supplies provided for opOmized well-‐being
• Natural light • Green plants • Filtered water • Air purificaOon system • Clean kitchen dining area
with fridge, microwave • Outdoor green space • Annual workplace
wellness audit
Basic Plus
• Annual health check-‐up • Basic health insurance
• Staff canteen with basic food choices
• Vending machines with soda drinks
• Dedicated eaOng area
• Basic membership card offered in fitness center
• Badminton or other sport • Cash reclaim for fitness
acOviOes
• Regular team building acOviOes organized
• Social gathering between colleagues
• Natural light • Fresh air system • Water staOon • Green plants • Basic pantry
Basic
• Annual health check-‐up • No commercial health
insurance
• No staff canteen • No vending machines • Only convenience stores or
restaurants nearby • Dedicated eaOng area
• No membership card offered or gym faciliOes available
• Out of date fitness equipment
• No support available • Basic communicaOon
between colleagues
• No green space nearby • No sufficient space • Lack of access to natal
light
Different levels of wellness systems in companies
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“Interested in Wellness” “Engaged in Wellness” “Ge\ng Sophis=cated about Wellness” “Integra=ng wellness into core business
systems”
Analy=cs No data analysis No follow ups Simple survey & tracking
Some data analysis Assess available employee-‐specific data IdenOfy key cost driver Development of a standard program-‐assessment form to track metrics and results every 6 to 12 months
Strong data analysis Regular follow up wellness metrics are factored into performance reviews regular survey to evaluate the programme Complete business plan with ROI
Constantly refining and tracking metrics for use in business and strategic decision.
Corporate Engagement
No C-‐suit engagement Sporadic iniOaOves from different level Mid or high-‐level manager act as "Wellness champion"
No C-‐suit engagement HR engaged Wellness champions at all levels Vision defined, aligned with key cost driver
C-‐suit engagement Top-‐down, boaom up Program 100% aligned with business vision Strengthen internal coordinaOon
All level fully engaged parOcipaOon levels are high among almost all groups of employees Seek opportuniOes to collaborate with other companies as well as community-‐based groups
Por]olio of Ac=vi=es
Pursue a few simple but effecOve acOons Various exisOng acOviOes but not structured and targeted
Striving to idenOfy and target risk factors more accurately EffecOve incenOve program, cash, gib, points, et
Develop internal acOviOes while also working with external stakeholders to enhance their employees’ environment Enable employees to track their progress towards a wellness objecOve online
Constantly coordinaOng various iniOaOves, especially those with key external stakeholders (community, government, etc) overall program is regularly reviewed and modified
Four stages of Companies’ Health & Wellbeing Ini=a=ves
Where is the Missing Bit?
• Porholio of acOviOes • Corporate Engagement • Robust AnalyOc
To Demonstrate: • Value CreaOon • Align with and support of business strategy
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AWB HEALTH
Why PromoOng Health in the workplace?
• How important is your People to your Business?
• How do you attract and retain your talent?
Pre-‐Industrial Industrial Post-‐Industrial
My men can work harder than your men
My machines are bigger, faster and more powerful than your machines
My people are smarter, more creaOve, more customer-‐oriented, more producOve than your people
Officially launched in Beijing on March 2013, the 12-‐weeks “Kai-‐Kang” AcOon, the Health & Wellness PromoOon Program, offered a wide range of services.
The Program
56
33
54 64
46
58
0 10 20 30 40 50 60 70
Energy Lifestyle -‐ AcOviOes Overall score (all 8 categories)
Before Aber 54%
25% 21%
66%
24%
11%
Normal Overweight Obese
Par=cipants‘ weight
Case Study – KAI KANG ACTIONPar=cipants‘ health score
AWB HEALTH
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