the greater nanaimo chamber of commerce · moved by: sarah lane, seconded: kalon goodrich ... great...

AnnualGeneralMeetingApril10,2014

THE GREATER NANAIMO CHAMBER OF COMMERCE  ANNUAL REPORT 2013 

2013 ANNUAL REPORT 

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Contents

TableofContents…………………………………………………............................................................................1

Mission,Role,Values………………………………………………………………………………………..………….2

Minutesofthe2014AnnualGeneralMeeting........................................................................................3

CEOReport.............................................................................................................................................................5

HighlightsofOurYear........................................................…………………………………………….………….6

ChamberCommittees………………………………………………………………………….………………………7

BoardofDirectors...............................................................................................................................................9

ChamberStaff.....................................................................................................................................................10

Membership………..………………………………………………………………………………………..……..…..11

Sponsors………………………………………………………………………………………………...…….…………..13

Treasurer'sReport............................................................................................................................................15

FinancialReport…………………………………………………………………………………..…….……………..16

CoverPhotocourtesyofMikeThompson,ImpactDigitalPhotography

2013 ANNUAL REPORT 

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MISSION

“Toenhancethequalityoflifeinourcommunitybyprovidingopportunitiesforbusinessestosucceed.”

TAGLINE

“Bettercommunitythroughbetterbusiness”

VISION

ThemembershipoftheChamberisacollaborativeleadershipgroupworkingtowardthegoalsandopportunitiessuchastheSuccessfulCitiesinitiative,mentorship,andbuildingastrongeconomy.

ROLE

1.ToassistinmakingNanaimoagreatplacetodobusinessbyengagingourbusinessesandassistingthemtobesuccessful.

2.Provingenhancedvaluetoourmembers.

3.Effectiveadvocacyonourmembers’behalf.

4.Growingourmembershipbasetocreateastrongerunifiedvoicetoattackissuesthataffectbusinessgrowthinourcommunity.

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Minutesofthe124thAnnualGeneralMeetingWednesday,June19,2013

ChairMikeDelvescalledtheAnnualGeneralMeetingoftheGreaterNanaimoChamberOfCommercetoorderat12:00pm.

MOTIONTOAPPROVEMINUTES:MotiontoapproveMinutesofthe2012AnnualGeneralMeetingMovedby:RhondaHeaslip,Seconded:MikeThompson

MOTIONTOAPPROVETHEBY‐LAWCHANGES:Motiontoapproveby‐lawchangespreviouslycommunicatedtomembersMovedby:SarahLane,Seconded:KalonGoodrich

MOTIONTOAPPROVETHEAPPOINTMENTOFACCOUNTANTS:MotiontoapprovetheappointmentofChurchPickardasthe2013AccountantsMovedby:RussBurke,Seconded:RhondaHeaslip

TREASURERSREPORT:LisaTrimmerpresentedtheTreasurer’sreport.CopiesoftheAuditedFinancialStatementsweredistributedonallthetables.The2012AnnualReportandFinancialStatementsalsoavailableonthewebsite.

MotiontoapproveTreasurer’sreportMovedby:GeorgeLeshchuk,Seconded:JamesMacIntyre

MOTIONTODESTROYTHEBALLOTS:MotiontodestroytheballotsMovedby:MikeDelves,Seconded:RussBurke

MOTIONTOADJOURN:Motiontoadjournthe124thAnnualGeneralMeetingMovedby:KimSmythe,Seconded:RhondaHeaslip

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Chambermembersinattendance(alphabeticalbyBusinessName)

4PillarsABuyer'sChoiceAffirmativeFinancialAuntieBobbiBakerTrimmerCharteredAccountantsBallanceDebtConsultingBallardHomesBastionManagementBayshorePatio&RestaurantBCAABekinsMovingBethlehemRetreatBMO‐NorthBMOTerminalBusinessAdvisoryCanadaHarvestBusinessCCCUCanadianWesternBankChildDevelopmentCentreChinookScaffoldSystemsChurchPickardCIBCWoodGundyCityofNanaimoCountryClubMallCraftsmanCollisionCVICrisisSocietyCVIMulticulturalSocietyDenMarElectricDominionLendingDTZEliteImagesExpressEmploymentExtraordinaryOrganicsFairtradeWorksGreatCanadianOilChangeHerbalMagicHeydemannArtofPhotographyImmediateImagesImpactVisualIntegralSecurities

IslandCrisisCareIslandRadioJohnsonFranklinKrog&CompanyKwikKopyLegalShieldLiteracyNanaimoMatternChiropracticNACLNanaimoCurlingClubNanaimoDailyNewsNanaimo&DistrictHospitalFoundationNanaimoMagazineNanaimoNewsBulletinNEDCOlympicBusinessBrokersParkPlaceLawPetalKettlePheasantHillHomesQualityFoodsRealistRealtyReMaxRWBobWallSalvationArmySD#68SeriousCoffeeSETStudioKitchens&DesignTaylorMcAffreyLLPTigh‐Na‐MaraTofinoAirTurley'sFloristVIConferenceCentreVIInsuranceCentresVIPWaterVIUMBAWaterfrontHoldingsWestCoastCommunicationsWestCoastShutters&BlindsWestcoastDisplays

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CHIEFEXECUTIVEOFFICER’SREPORT–KIMSMYTHE,CEOHappy125!

It’snotoftenyougettowishsomebodyahappybirthdayoranniversarynumberinginthethreedigits,butyou’vegotthatchancethisyearwhenNanaimo’sChamberofCommercecelebratesits125thyearofservice.

Backinthespringof1889,ahandfulofcivic‐mindedfolkorganizedwithinthenewcommunityofafewthousandtoselectagroupofrepresentativebusinessleaderstooverseeeconomicdevelopmentandaddresscommercialconcerns.TheboundariesofNanaimo,atthetime,extendedtoTownsiteRoadinthenorth,5thStreettothesouthandPineStreettothewest.Ahottopicofconversationwaswhetherornotthecommunityreallyneededmorethantwofulltimefirefighterstoprotectitscitizens.

Howthingshavechanged.Todaythecommunity’slicensedbusinessesnumbernearly6,000and,ofcourse,ourpopulationisclosinginon90,000.Theimportanceofhavinganorganizationrepresentingtheentirebusinesscommunityhasneverbeengreater.Today,theChamber’sfocusspansgovernmentrelationsandadvocacy,municipaltaxation,transportationplanningandcontributingtoeffortstoenhanceapositivebusinessenvironmentinordertoattractotherstolocatehereandhelpgrowanddiversifyoureconomy.Morebusinessequalsmoreemploymentenrichingthequalityoflifeinourcommunity.

Continuingtoseekrelevanceintoday’seconomy,wearefocusedonstrengtheningourworkingrelationshipswithcommunitypartners,providingsupportandassistancetoentrepreneurs,takingadvantageofemergingeconomictrends,andcommunitydevelopmentthroughimplementationofthe12drivingprinciplesofSuccessfulCitieswhilekeepingelectedofficialsmindfulthattheChamber’sgoalis“bettercommunitythroughbetterbusiness”providesuswiththerationaletobroadenourviewandactivities.

ParticipationindefiningthevisionofourcityandguidingdevelopmentandinvestmenttowardachievingthatvisionisasignificantroleofyourChamber.ThisunderscorestherelevancyoftheChambertoeveryoneinNanaimo,notjustthosewhosefocusis‘commerce’.Governmentadvocacy,networkingevents,professionaldevelopmentopportunitiesandcost‐savingsthroughgrouppurchasingarejustsomeofthebenefitsofferedtomemberswhileweworktowardsthosebroadergoals.

Asweenterour125thyearandcelebrateournewrelevancy,yourChamberofCommerceacknowledgesthattheonlyconstantischange.Nextyearwillbedifferentthanlast,andwewillkeepchangingtoremainfocusedoncontinuingtoprovetheimportanceofyourChambertothequalityoflifeandtheprosperityofbusinessesinourSuccessfulCity.Here’stothenext125!

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HIGHLIGHTSOFOURYEAR

HostedtheBCChamberAGMandAnnualProvincialConferencefor280delegates AttendedtheBCChamber’sLargeChambermeeting HostedaVI&GIAccordmeetingforallVancouverIslandChambers Organizedthe1stAnnualIslandBusinessMixer Participatedinnationalteleconferencesonkeyeconomicissues PresentedresolutionsonSuccessionPlanningandAssetManagementtotheBC&CDN

Chambers MemberLuncheonsfeaturedincreasinglyengaging&informativeSpeakers BusinessafterBusinessandBusinessbeforeBusinesseventsgrowinginpopularity Organizedthe19THAnnualChamberGolfTournament UpscaledtheAnnualBusinessExpo‐‐50%largerthanpreviousyearandmovedtoVICC EnhancedandstrengthenedtheChamberAmbassadorProgram ContinuedadditionofspecialoffersintheM2MMemberDiscountProgram Held2“NewMember”OrientationBreakfasts–tripledthenumberofattendees Ledthe“SpiritofChristmasLightUp”promotion ContinuedworkonSuccessfulCities.Completedthe12drivingprinciples,hadintegrated

toNanaimo’sCorporateStrategicPlan,formedthegroundworkforInspireNanaimo PartneredwiththeCityofNanaimoandVIUtocreateandleadInspireNanaimo DelegationtoCityCouncilonkeybusinessissues–municipalbudgetandeconomic

developmentactivities–medicinalmarijuanafacility,WTEproposal,others OrganizedProvincialElectionForum HostedmeetingwithBCMinisterofAboriginalRelations&Reconciliation EnhancedourworkingrelationshipswithCommunityPartners PartneredinNEDCinitiativestoprovidelocalsupportforeconomicdevelopmentwork Expandedcommunitypartnershipstosupportseveralemergingentrepreneurial

leadershipgroupssuchasStartUpNanaimoforwhomwe’veprovidedsomeseedfunding. CEOinvitedtositonAdvisoryCouncilofNanaimoAboriginalCentreandNanaimoDesign

NerdsCo‐WorkingSpace Led2ndannual“Dragon’sDen”stylepanelsforVIUMarketingDegreeGradsandassisted

inorganizingtheiryear‐endpresentationevent HeldanumberofWorkshopsformembers

o TDBankDemystifyingVISA/NCratesworkshopo PSTTransitionworkshopo MaximizingFacebookworkshopo YellowPagesGroupDigitalMarketingworkshopo WorldHost(SuperHost)programso ParksCanadaPacificMarineConservationAreaseminar

Entereda‘staffandfriends’floatintheLion’sChristmasParade HostedaMortgageBurningParty HostedaWine&CheesereceptionforMayorandCouncil ProducedtheannualGatewaymagazine

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CHAMBERCOMMITTEES

TheChamberhascommitteesthatworkonspecificprojectsandmeetasneeded.BeingactiveonacommitteeaffordsChambermemberstheopportunitytosharetheirbusinessknowledgeandskillswithothers,developreciprocalrelationshipsandcontributetomeaningfulprojectswithintheNanaimobusinesscommunity.

STANDINGCOMMITTEES

ExecutiveCommittee

Purpose:TheExecutiveCommitteesitsasanadvisorytotheBoardofDirectors.

Chair:OdaiSirriChairElect:LisaTrimmerViceChair:MarianneTurleyTreasurer:MikeThompsonExecutiveSecretary:WallyWellsPastChair:MikeDelvesChiefExecutiveOfficer:KimSmythe

Finance&BudgetCommittee

Purpose:ToroutinelyreviewandexaminethefinancialaffairsoftheChamberandtoprepareandpresenttotheBoard,atthebeginningofeachfiscalyear,abudgetofestimatesofexpendituresandrevenuefortheensuingyear.

Chair:MikeThompsonMembers:ExecutiveCommittee

NominationCommittee

Purpose:Topreparealistofnominees,fromthemembershipatlarge,fortheofficeofDirectortofillvacanciesontheBoardofDirectors.

Chair:PastChairMembers:Chair,CEO

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BOARDCOMMITTEESANDTASKFORCES

GovernmentAffairsCommittee

Purpose:Toidentifyissuesimpactingourbusinesscommunityandtoacceptandevaluateissuesidentifiedbyothers.Whereappropriate,thecommitteeshallestablishapositiononanissueandanactionplanforconveyingthepositiontotheappropriateparties.

GovernmentAffairsSub‐Committees:

CommunicationsCommittee

ElectionReadinessCommittee

SuccessfulCitiesCommittee

Purpose:Overthenextfewmonths,thiscommitteewillworkwithcitizensandelectedofficialstoexplorehowNanaimocanbecomeoneofBritishColumbia’smostSuccessfulCities.

SuccessionPlanningCommittee

Purpose:ToexaminethepressingneedforactiononsuccessionplanningforSmalltoMediumEnterprises(SME).

STAFFCOMMITTEESANDTASKFORCES

BusinessExpoTaskForce

ChristmasAuctionTaskForce

GolfTournamentTaskForce

BusinessAchievementAwardsTaskForce

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BOARDOFDIRECTORSODAI SIRRI  

CHAIR 

CHAIR ELECT  

LISA TRIMMER 

MARIANNE TURLEY 

VICE CHAIR 

MIKE THOMPSON  

TREASURER  

WALLY WELLS  

SECRETARY 

MIKE DELVES  

PAST CHAIR 

ROB BYE  

DIRECTOR 

JASON HARE  

DIRECTOR 

SARAH LANE  

DIRECTOR 

ADRIAN LEGIN   

DIRECTOR 

JAMES MACINTRYE 

DIRECTOR 

GREG PHILLIPS  

DIRECTOR 

ANDREA ROSATO‐TAYLOR DIRECTOR 

DR. DAVID WITTY  

DIRECTOR 

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STAFF 

KIM SMYTHE 

CEO 

MASHA WEAVER

GENERAL MGR 

DEBRA LEIGH 

ADMIN 

ASSISTANT 

MICHELLE OKAWARA 

ADMIN ASSISTANT 

RENEE BOHUN 

SPECIAL EVENTS 

GreaterNanaimoChamberofCommerce2133BowenRoadNanaimo,BCV9S1H8

T:250.756.1191

F:250.756.1584

E:ceo@nanaimochamber.bc.ca

E:marsha@nanaimochamber.bc.ca

E:debra@nanaimochamber.bc.ca

E:michelle@nanaimochamber.bc.ca

E:renee@nanaimochamber.bc.ca

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2013NEWMEMBERS:

1on1Computers1440Wellness2ChefsAffair4PillarsACMeFoodCo.AllCleanAlmostFamousLaserCorp.AmbidexterManagementInc.AuntiBobbiTheClownAvalonCinemasBallanceDebtConsultingBeltoneHearingCareCentreBizCatalystBlossomsFreshFruitArrangementsBusinessAdvisoryTeam/LeftSpokeMediaBusinessExaminerVancouverIslandCanadaHarvestBusinessServicesCanadianMentalHealthAssoc.MidIslandBranchCarleighRandallCartoInvestment&InsuranceSolutionsInc.CedarOpportunitiesCo‐OperativeCGMMarketingLtd.ChinookScaffoldSystemsLtd.ClarityCorporateConsultingCoastRealtyGroup‐DaveCurryCoastalColourPrintingLtd.CoastalSupportServicesCornerLounge&CornerBistroCutlassFilm&VideoProductionDaleCarnegieTrainingofBritishColumbiaDanielSlizPhotographyDatumMarineServicesLtd.DayDreamSalonandSpaDean'sComputerClinicDefiningInsightDeltaInfraredServicesDestinyBusinessVenturesLtd.DiscountCar&TruckRentalsDivaDollBoutiqueDoggyDooWagon,The

DominionLendingCentres‐IntegrityMortgageDrivingMissDaisyEdPoli&AssociatesEmployers'AdvisersOfficeExecutiveWebClubExtraordinaryOrganicsRestaurantExtremePitaFillmoreFinancialFinn&AssociatesDesignLtd.FlipsideGymnasticsLtd.FootholdsTherapyCenterFrankie'sModernDinerFreedom55FinancialGarageDoorDoctorCanadaLtd.GarlandCoulsonGioCreativeGMEMachineryInc.GraphicOfficeInteriorsHagar'sBoutiqueHavenSocietyHazelwoodConstructionHostingNationDataInc.HullIslandLogScalingInnerHarmonyRegisteredAcupunctureIslandAggregatesLtd.IslandCrisisCareSocietyIslandEcoEnergyIslandFerryServicesLtd.JimBallardHomesJosephLeaCharteredAccountantsJTFlairHairSalonJuvenileDiabetesResearchFoundationKaniaIndustriesInc.KeepItSimpleSocialMediaKrisKringleCraftMarketLakesideGardensLegalShieldLet'sEatGourmetFoodLoadstarTransportationLogoWestPromotionalProductsLongwoodBrewPub

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LuckysLiquorStoreMackSales&ServiceofNanaimoLtd.MaffeoSalon&DaySpaManLeeOrientalFood&GiftMarketingDoneWriteMedicineShoppePharmacy#350Mercedes‐BenzNanaimoMezaHealthSystemInc.MillstoneEatery,TheMostarMiniStorageNanaimoFamilyLifeAssociationNanaimoLawnBowlingClubNanaimoMarineRescueSocietyNanaimoUniqueKidsOrganizationNexGenHearingNorm'sMobileServiceLtd.OceansideChurchInternationalOhana'sCafe&DeliOlympicBusinessBrokersOrthotiCareClinicsInc.PalmsHarboursideMarina,TheParkwayDrivingAcademyLtd.PheasantHillHomesPhyllisChivers,CMAPinkIvoryBoutique

ProPacificRestorationsReedFamilyWellnessCentreRoofCo.SharmanMobileHomeParkSkippersMarineCentreSNC‐LavalinInc.SoccerZoneSonny'sJewellersSpectacleEyeworksInc.SwabbiesTeaDesireTheMarty'sTheStockbellTimHortonsTomLeeMusicCo.Ltd.TourismMountWashingtonTripleTPartyRentalsLtd.TutorDoctor‐NanaimoVancouverIslandUniversity‐Professional

Development&TrainingVersatileManConstructionVITraumaSceneCleanUpLtd.VisionArtsEyecareCentreWhiteBridalBoutiqueYellowCabNanaimo

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2013SPONSORSItwouldnotbepossibletoholdsomanypopularandsuccessfuleventswithoutthegeneroussupportofourcommunity.TheChamberofCommerceBoardofDirectorsandStaffwouldliketoacknowledgeandsincerelythankthefollowingorganizationswhosogenerouslysupportedourwork.Thankyou!

1440Wellness

ABuyersChoiceHomeInspections

AbleRecognition

AcademyofLearning

AlmostFamousLaserCorp

AspengroveSchool

AutoCheckAutomotive

BakerTrimmer

BastionMgmt

BayshoreRestaurant&Patio

BCFerries

BCAA

BeachClubResort

BerwickontheLake

BestWesternNorthgateInn

BestWesternPlusDorchesterHotel

BethlehemRetreatCentre

Black&WhitePartyRentals

BrechinLanes

BusinessDevelopmentBank

CanadianWesternBank

CasinoNanaimo

CenturyGroup

CenturyGroup

ChemainusTheatreFestivalSociety

CoastBastionHotel

CoastCapitalSavings

CoastRealty

CoastalCommunityCreditUnion

CoastalTrucking

CommunityFutures

Costco

CountryClubCentre

CraftsmanCollision

DavidJ.LobayLawCorp

DenMarElectric

DiscountCar&Truck

DougHay&Associates

EliteGamingEntertainment

EliteImageSoftwareCorp.

ExtraordinaryOrganicsRestaurant

FairwindsGolfClub

FlyingFish

FrankAllenFinancialGroup

FreeflowWater

GarageDoorDoctor

GeselbrachtBrown

GolfDoctorCanada

GrandHotel

GreatCanadianOilChange

Hagar'sBoutique

HarrisMazda

HarrisOceansideChevroletGM

HerbalMagicWeightLoss

HeydemannArtofPhotography

ImpactVisualCommunications

InnovationIsland

InvestorsGroup

IslandDailyDeals

IslandDocumentStorage&Shredding

IslandFerryServices

JASmithBusinessSolutionsGroup

JarRestaurant

JavawockyCoffeeHouse

JEAnderson&Assoc.

JimBallardHomes

JohnstonFranklin

K.MatternChiropractic

K.D.Beausoleil

KeepItSimpleSocialMedia

LewkowichEngineering

LifestyleHarmony

LighthouseBistro

LondonDrugs

LonglakeChateau

Lucky'sLiquor

MadronaImaging

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McGregorKrastelDougal

MidIslandCo‐op

MirandaConstruction

MNP

MosaicInformationTechnology

MountBensonEnterprises

Nanaimo&VoyagerMagazine

NanaimoAirportCommission

NanaimoArtGallery

NanaimoAssociationforCommunityLiving

NanaimoChildDevelopmentCentre

NanaimoClippers

NanaimoDailyNews

NanaimoEconomicDevelopmentCorporation

NanaimoGolfClub

NanaimoMagazine

NanaimoMuseum

NanaimoNorthTownCtr

NanaimoPortAuthority

NanaimoToyota

NarverManagement

OriginatLongwood

OriginalJoes

PalladianDevelopments

Payworks

PIGraniteFabricators

PortTheatre

R.W.BobWall

RacquetsUnlimited/SoccerZone

RBCRoyalBank

Re/max‐RhondaHeaslip

ReadJonesChristoffersen

RisoFoods

Scotiabank

SeriousCoffee

ShawCable

SignAge

SinkorSwimScuba

Sonny'sJewellers

St.Jean'sCannery

St.JohnAmbulance

StudioKitchens&Design

SupportingEmploymentTransititions

Swabbies

TDCanadaTrust

Telus

TheBoldKnight

TheFoamGuy

TheWave/TheWolf

ThompsonGodfreyGroup

TiahM.WorkmanNotaryPublic

Tigh‐Na‐MaraResort

TofinoAir

TurleysFlorist

UnitedWayCentral&N.VI

VancouverIslandConferenceCentre

VancouverIslandInsuranceCentres

VancouverIslandSymphony

VancouverIslandUniversity

VIPWater

VisionsOpticalWoodgrove

VSPMedia

WestCoastDailyDeals

WestCoastDisplay

WestmarkConstruction

YellowBirdArtsGallery

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TREASURER’SREPORT–MikeThompson

2013 was another year of progressive change for the Chamber.  

Back in 2011, the board restricted $39,581 of surplus to allow for 

restructuring.  The intention was to reinvest past surplus in 

renewing and improving the operations and services of the 

Chamber.  Through 2012 and again in 2013, organizational 

improvements and investments including staff changes lead to 

annual expenses in excess of revenues that were covered by those 

restricted funds.  Our deficiency of revenue over expenses for 2013 

was $12,107 versus $21,866 in 2012.  Our budget for 2013 was a 

$4,669 deficiency, but lower than expected memberships and the 

rescheduling of the Business Achievement Awards (previously Sterling Awards) into 2014 were the 

primary factors in the adverse variance to budget of $7,408. 

Our working capital is also down slightly though still very positive with current assets at 1.9 times 

current liabilities which is consistent with the prior year. 

The Chamber remains in a strong financial position with $507,255 of Net Assets, though down $12,104 

from 2012.  We hold capital assets with net book value of $555,033 – primarily our land and building 

which thanks to the generosity of you the members is now mortgage free. 

We have a strong team in place at the Chamber and new and redefined rolls to ensure our financial 

stability, quality membership service and value for your membership dollars.  Our budget for 2014 is to 

return to a surplus position so that we can in turn, reinvest those proceeds in continuing to assist in the 

success of businesses in Nanaimo. 

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2013FINANCIALSTATEMENTS